The Infrastructure is Fundamental

IP PBX, telephony cards and tools for high availability

Asterisk is a registered trademark of Digium, Inc.

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Xorcom Business Overview

Established: 2004 Objective: Development and production of corporate communication solutions Headquartered in Israel; sales and support subsidiary for U.S. and Canada located in U.S.

Offices:

Activities: 95% of sales are exports to over 95 countries. Our Corporations, Government Institutions, Telephone Customers: Operators, Distributors, Equipment Manufacturers

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Distribution & OEM Channels

Distribuidor

OEM
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Vision
Provide professional, stable, modern, competitive and affordable telephony systems Open source telephony solutions with high quality, professional support Network of certified professional channels Pre- and post-installation sales and service Continual development Commitment to the customer
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XPP: Unique Selling Points

High speed 480 Mbit/s USB2 connectivity Supports very high densities
Typical uncompressed voice: 2,400 calls/USB

Full support for fax and modems Modular and scalable Additional ports are hot pluggable Simple integration of software applications
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Our Daily Bread How Many Times

has a PBX hard drive or power supply failed? did you have to replace a server due to lack of PCI/PCIe slot? have you experienced driver problems? have you been held hostage by a manufacturer in order to solve a specific problem? have you had to install costly HW for a simple installation due to lack of published performance information?
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What is the Importance of Reliability?

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Reliability Based on Type of PBX

100

75

50 Confidence 25

0 Proprietary IP-PBX Basic Asterisk Asterisk (professional platform)

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Popular Ways of Achieving Reliability

Use only mature Asterisk versions Depend on early adopters to test new versions and follow progress of new builds
Eager and willing community members Companies anxious to utilize new features

Employ ruggedized hardware

Redundant power supplies, disks, fans, etc. Drawbacks:
Useless if software fails Expensive
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For Example: Load Test Results

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The Xorcom Way

Use optimized, tested and supported HW Approach the five nines with your iPBX by employing utilities providing the five Rs:
Redundancy
RAID1 / RAID5 Replicate & Restore Rescue Rapid Tunneling
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R1 = Redundancy

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TWINSTAR
True Redundancy for Complete Asterisk PBX

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High Availability Solution for Asterisk

Provides full redundancy for a complete PBX system, incl. telephony interfaces Quick and automatic failover process keeps downtime to an absolute minimum Auto detection of server failure & switch to backup server Firmware-based switching mechanism is not network-dependent Solution components:

XPP Technology

two Xorcom IP PBX units with identical configurations Xorcom Astribank channel bank(s) with dual USB ports
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Initial Setup: Identical Servers

Two Xorcom servers + dual-USB Astribank
Xorcom server (primary)
LAN/WAN PSTN

USB

Xorcom server (backup)

USB

SIP Trunking IP Phones Astribank (front panel) USB-connected channel bank providing analog/digital telephony interfaces Analog Phones
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Standard Operation: Primary Active

Two Xorcom servers + dual-USB Astribank

USB

Xorcom server (primary)

LAN/WAN PSTN

Xorcom server (backup)

USB

IP Phones

Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces

Analog Phones

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If the Primary Server Fails

Server Failure Xorcom server (primary)
LAN/WAN PSTN

USB

Xorcom server (backup)

USB

SIP Trunking IP Phones Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces

Analog Phones

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the Backup Server is Activated

Switch Changes to Backup Server Backup Server assumes Primary Server IP Address

USB

Xorcom server (primary)

LAN/WAN PSTN

Xorcom server (backup)

USB

SIP Trunking IP Phones Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces

Analog Phones

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R2 = RAID1/RAID5 Support

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RAID1 / RAID5 Support

RAID1 and RAID5 are important tools for data and applications, serving to increase reliability RAID1 is standard in C/XE2000 & C/XE3000 RAID5 is standard in CXE4000 If the active hard disk fails, the second harddisk automatically takes over and an alarm e-mail is sent to the system administrator PBX continues working seamlessly
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PBX Disaster Recovery Made Simple

Never worry again about:
natural disasters hardware failure human error

Create, save and restore your PBX files in minutes!

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R3 = Replicate & Restore

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Rapid Recovery: Backup & Restore

Utility and storage space 8GB USB Disk-on-Key (DOK) Supports all Xorcom IP-PBX models standard on XE; optional on XR Backs up entire PBX including user-defined options:
configuration files voice prompts voice mail

Descriptive name for each backup Single DOK for multiple system backups
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Rapid Recovery: Additional Uses

Reduce time required for multi-site installations Prepare all equipment in a few minutes, before sending to branches offices, each with its own details Use Rapid Recovery to contain: 1. The configuration that will be common to all sites 2. The dialing plan 3. IVRs, ring groups, etc. 4. The phone directory After that, mount the image using Rapid Recovery and simply set the specific system name and IP address. The IP-PBX is ready for use!
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R4 = Rescue: ALF (Analog Lines Fail-over)

* Power failure? Software affected? Keep your PBX analog lines running!
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Redundant Power Supply

Microcomputer-based control system Supports up to 16 Astribanks (512 analog ports) Constantly monitors power requirements In the event of malfunction
Load balancing of remaining units Automated alert to sys admin (XE series configurations only)

Also supports up to 8 internal USB 2.0 hubs with 4 ports each; total of 32 USB 2.0 connections

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Redundant Power Supply - II

Designed for large installations requiring 100% reliability and continuity Hot swappable disks

CXE4000
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R5 = Rapid Tunneling

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Rapid Tunneling Utility

Secure remote access to IP-PBX Pre-installed on all IP-PBX models Targeted, real-time support End user determines when to connect/disconnect No technical knowledge required of end user In real time, Xorcom support specialist can:
troubleshoot perform diagnostics correct configuration issues
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Summary:

Redundancy RAID1 / RAID5 Replicate & Restore

Rescue
Rapid Tunneling
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Recommendations
Take into account the particular needs of the user when choosing the appropriate equipment. Use systems that have a comprehensive backup, support and warranty program. Design solution architecture which is easy to install and enables long-term support. Don't forget to consider a scalable solution. Pay continual attention to backup tools. They will save lot of money for both you and the customer.
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THANK YOU
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