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2. What are three main types of high-bandwidth connection options used by medium- to
large-sized businesses? (Choose three.)
DSL
cable modem
Ethernet
**metro Ethernet
**T1
**T3
56 kbps
128 kbps
**1.544 Mbps
2.4 Mbps
**peers with other similarly sized ISPs to form the global Internet backbone
uses the services of Tier 3 ISPs to connect to the global Internet backbone
pays Tier 2 ISPs for transit services to connect across continents
limits the offered services to small geographic areas
6. At which point do individuals and small businesses connect directly to the ISP
network to obtain Internet access?
**at a POP
at an IXP
at a Metro Ethernet link
on the ISP extranet
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7.What information is contained in the numbered RFCs maintained by the IETF?
8. Which network support services team is responsible for testing a new customer
connection and for monitoring the ongoing operation of the link?"
customer service
help desk
**network operations
on-site installation
9. Which network support services team identifies whether the client site has existing
network hardware and circuits installed?
customer service
help desk
network operations
**planning and provisioning
10. Which ISP network support systems team will typically contact the customer once a
new circuit is ready and guide the customer in setting up passwords and other account
information?
**help desk
customer service
network operations center
on-site installation team
planning and provisioning
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2 23.0.0.3 20 msec 16 msec 16 msec
3 34.0.0.4 16 msec 18 msec 16 msec
**Router# traceroute 34.0.0.4
Router# nslookup 34.0.0.4
Router# ping 34.0.0.4
Router# telnet 34.0.0.4
13. Which network utility helps determine the location of network problems and
identifies routers that packets travel across?
ping
ipconfig
**traceroute
ixp
gateway routers
**IXPs
POPs
satellite dishes
web hosting
planning and provisioning
application hosting
**equipment colocation
Tier 1 ISP services
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18. When did the Internet become available for use by businesses and consumers?
1979
1984
**1991
1999
2000
voice communication
marketing
**research
commerce
20. What three support service teams are commonly found within an ISP? (Choose
three.)
**help desk
computer support
application readiness
**network operations center
**planning and provisioning
implementation and documentation
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