CORPORATE COMMUNICATION TUESDAY 8, 2013

1st Manager: Manalo 2nd Manager: San Juan Secretary: Ruth Villamayor Reservation Assistant1: Atendido (resign) Reservation Assistant2: Jackie Danao (applicant) Guest 1: Indriga (Reservation) Guest2: Jessa Flores Guest3: Osela F.O 1: Reina Vidallon F.O 2: Princess Avila HK.1: Jane De Ocampo HK2: Joven Ayala Checkout Guest1: Mayleen Lasaca Checkout Guest2: Paraiso Walk-In Guest1: Lei Dejoras Walk-In Guest2: Zaida Revilla Bellboy1: Kelvin Querubin Bellboy2: Gio Complainant: John Paulo Pedernal Guest Security: Gerald Gabin : Kenneth Encina

1st Scene: -------------------- [Reservation] Telephone conversation--------------------------------------------

R.A1: (typing of Resignation) R.A1: Goodmorning Ms. Villamayor. Im passing my Resignation Letter. Secretary: Just wait for our call, your request is being process. R.A: ok. S: Goodmorning sir! Heres some documents needed your sign. Just call me if you need something sir. Manager: ok. Manager: Ms. Villamayor, could you please tell Mr. Atendido to go to my office as soon as possible for his interview. S: Sure sir!

INTERVIEW: Manager: what could be the reason of your sudden resignation Mr. Atendido? R.A1: its hard for me to leave the job sir because Ive been part of this company for years but unfortunately something came up with my family. My father died and our family decided to pass me the business my father left. Manager: are you sure about this? You know its a once in a lifetime chance. R.A 1: Sorry sir! But Ive made up my mind. M: is that so? Well, its nice working with you Mr. Atendido. R.A: its my pleasure to work with you sir, and my pleasure to work with this company. Thank you sir! M: thank you (shake hands) 2nd Scene: Secretary: ------Posting of Vacancy-----------

Applicant: Good morning Maam. I want to apply for the Job. Heres my resume. Secretary: kindly wait for a few minutes maam. Well call your name. 3rd scene: Secretary: Ms. Jackie Danao? Applicant: yes maam? Secretary: are you ready for an interview? Applicant: yes maam. Secretary: okay follow me.

Secretary: Good morning sir! The applicant is ready for the interview. Applicant: Good Morning sir! M: okay. Thank you. You can go. And you Ms. You take your sit. Applicant: thank you sir! -----------------------Interview---------------------------------

4th scene: Arriving of Guest: ------------------------------------------------- Bell Service----------------------------------------------------------------------------------------------Check-in-----------------------------------------------------------------------------------------Housekeeping----------------------------------------------------

5th Scene: Checkpout