Dino Dominic D.

Domingo

TOURISM IMPACT
Basic competencies
1. Prepare the students to tourism industry This is better for us to understand and know the history. As tourism sectors merge, employers are looking for people with cross-industry training and knowledge. Many course curriculums are now emphasizing the need for multiskilled graduates who possess transferable skills, like presentation, communication and analytical understanding. Tourism employers may also want their employees to possess industry certifications or other additional training. 2. Practice Career Professionalism Achieving competence in practice career professionalism and integrate personal objectives with organizational goals. Career Professionalism is important for many reasons. Time spent accommodating a colleague's prickly ego or ever changing moods is time taken away from working toward a common goal. As customer service has become the critical differentiator for so many businesses, the ability to treat customers and clients with tact and courtesy has become indispensable. And, of course, almost everyone simply prefers working with people who make them feel respected. Despite its value, professionalism is far from universal. That means you can set yourself apart from the competition by adhering to a professional code of conduct, especially if you're relatively new to the workforce. Many factors make a person unique in his or her own way. One of this is personality. We can define personality as the distinctive and characteristic pattern of thought, emotion, and behavior that define an individuals personal style of interacting with the physical and social environment. 3. Practice in work place communication One of the key foundations of any successful workplace is being able to communicate effectively. It can help people receive and share information better, define and understand goals, and even avoid the negative effects of conflict and confusion. Studies also show that good communication can build rapport, enhance relationships, promote self-confidence and have a positive overall effect on the working environment with a little effort and attention. You can learn how to relay and reinforce the importance of what you want to say, and encourage productive feedback from others. Once you begin practicing the basics of good communication, you'll quickly witness its positive effects and rewards on your working day.

4. Work in a term environment The term work environment is used to describe the surrounding conditions in which an employee operates. The work environment can be composed of physical conditions, such as office temperature, or equipment, such as personal computers. It can also be related to factors such as work processes or procedures. The work environment can involve the social interactions at the workplace, including interactions with peers, subordinates, and managers. Generally, and within limits, employees are entitled to a work environment that is free from harassment. A hostile work environment exists when unwelcome sexual conduct interferes with an employee's job performance, or creates a hostile, intimidating, or offensive work environment. The term work environment can also be associated with the physical condition of the building. Healthy work environments will be free from problems associated with sick building syndrome, which is often due to poor ventilation or offgassing of chemicals used during construction. The accumulation of molds and mildew may also lead to sick building syndrome.

Common in a term environment

1. Develop and update industry knowledge In a world thats constantly changing, our specialist teams draw on deep industry knowledge to understand the market pressures and challenges you face. From this, we create the most effective strategies for your business to optimize the customer journey. industry experts are present in every major market, combining global reach with local intimacy. We bring together insights from across geographies and disciplines to share knowledge and build expertise in new areas. 2. Observation of workplace environment One of the most important reasons to monitor and observe the workplace is to keep your employees safe. By observing the goings-on in your facilities, you will be better able to spot dangers before they escalate into serious problems. During observation, keep an eye on irrational or unusual behavior by employees that might precipitate a violent outburst, for example, and take action to ensure safety. You can also watch out for problems in the workplace environment that might cause harm or injury to your staff. With regular observation, you can ensure that your workplace is secure and safe. 3. Effective customer service Attract your customers Attraction is one of the hardest parts when establishing a relationship. You have to make a lasting impression for customers to be interested in your business, and failure

to attract them means losing the connection. Constantly innovating and improving the quality of the product or services you offer is not enough to attract customers. They also value sincerity and trust which is offered by effective costumer service Customer Engagement Customers do not simply buy goods; they buy the experience. It wouldnt matter if your product is the best in the market or the service you are selling is of highest quality if they do not see the need to buy. The brand should be able to identify itself with the consumer for them to see why they need the products and what they would get from it. Customer Satisfaction We all want satisfied customers because it means you are doing your business right and that your company, your products, and/or your services greatly affect them. To satisfy customers needs and wants, you should meet their expectations, if not exceed them. Customer Retention Treat customers as kings and queens. You dont have to pamper them. but show them theyre important and that they are needed. Update them with the latest in your businessremind them of an upcoming sale or send them personalized newsletters. Maintain Good Reputation Maintaining a good reputation for your brand is essential to become successful in the business since consumers buy experiences only from reputable brand names. Customers do research about companies and the controversies they have encountered. A brand with bad reputation normally doesnt make it big and even established names in the business can suffer from a damaged image.