e ork LearNet
Acquisition and Recognition of Transversal
eWork LearNet - LEONARDO DA
VINCI Pilot Project
eWork LearNet forms part of the pilot
projects selected for their contribution to
innovation and improvement of the quality
of professional training in Europe, within
the framework of the 2004 phase of the
EU’s LEONARDO DA VINCI Programme
(2000-2006), which provides much of its
support and financing.
Carrying out continuous training in Europe
LEONARDO DA VINCI is a European Union
programme to back up continuous
professional training in Europe and to
encourage the creation of a European
space for education and professional
training.
Training to encourage professional
insertion
The main objectives relate to the de-
velopment of knowledge, aptitudes and
qualifications to encourage professional
insertion.
Improving individual competences and
aptitudes, particularly in young people,
in initial professional training at all levels.
Improving quality and access to con-
tinuous professional training and
acquiring aptitudes and competence
throughout the working life.
Encouraging and assisting the
contribution of professional training
to the innovation process in order to im-
prove competitiveness and the en-
trepreneurial spirit, with a view to the
possibility of creating new jobs.
The objectives focus in particular on those
who consider themselves to be at a
disadvantage in the job market, on pra-
ctices and measures which would help
them gain access to training, on equality,
on equal employment opportunities for
men and women and on combating dis-
crimination.
Priorities 2003 - 2004
The priorities of the LEONARDO DA VINCI
Programme for 2003-2004 focus on the
following:
1 Grading of studies in all its forms
(regulated training, continuous and
occupational training) and mutual re-
cognition of certification.
2 New forms of teaching and learning
and basic competences in relation to
professional training: focus on the student,
competent use of information and com-
munication technology, languages, the
entrepreneurial spirit, teacher training,
exchanging experiences.
3 Guidance and advice with employment
and training opportunities on a European
scale; exchanging experiences.
Further information
http://europa.eu.int/comm/education/
programmes/leonardo/leonardo_en.html
http://www.mec.es/fp/leonardo
A Continuous Training Reference Model for
eWork LearNET
CONSORTIUM
ITURBROK
Iturbrok was founded in 1992 and
operates a consultancy service providing
technical assistance and services for
implementation of the Information So-
ciety and application of new technology
in projects, programmes and other ac-
tivities relating to local and rural de-
velopment, innovation and promoting
employment. Activity: projects for im-
plementation of new technology, training
in teleworking and new technology pro-
fessions, administration of telecentres
and provision of teleservices.
AFPA
Run on a tripartite basis by the French
Employment and Solidarity Ministries,
the Seminario
AFPA association is one
de valorización enof
el the main
Telecentro
professional adult training bodies in
France. Activity: continuous training,
information, professional guidance and
assessment for the unemployed and
readaptation employees, on-line and
alternance training.
IDEC
A Greek consultancy providing business
management with quality and pro-
duction planning. Activities: training in
human resources and new technology,
teaching consultancy for training pro-
grammes in marketing, planning and
control, quality standards and teacher
training, development of software and
multi-media for teletraining and self-
training.
LABORADOMO
Laboradomo was founded in December
1999 to provide activities and services
in connection with teletraining,
teleworking and creation/operation of
Telecentres. Activities: training, tele-
working accreditation and advice for
professional insertion, teleworking ser-
vices and on-line training, operation of
Telecentres.
BEALTAINE
A private company founded in 1994,
comprising the East Clare Telecottage,
Taylor Lightfoot Transport Consultants
and E-Training International. Activity:
European projects concerning the use
of information and communications
technologies to combat social exclusion,
training for teleworking, teletraining and
research in technology applied to trans-
port, running the Irish Teleworking and
Telecentre Association, research, con-
sultancy work, teleworking training and
application, creation of websites and
multimedia, teaching materials and
translations.
eWork LearNet: A Training Model in
Competences for Teleworking
The aim of the eWork LearNet project, sponsored by the EU’s Leonardo Da Vinci Programme, is to
design, develop and submit a reference model of continuous professional training, providing transversal
competences in Teleworking.
Teleworking is not a profession but
rather a work method whereby pro-
fessional activities are carried out
at a distance by means of infor-
mation and communications tech-
nology. And, like any other method,
it can be learned.
The gifts of certain psychological
characteristics such as initiative,
self-discipline, autonomy, the ability
to work in a team, natural com-
munication or willingness to accept
change are all a good start. But the
rest has to be learned.
Teleworking involves a considerable
structural and organisational change
and this demands not only tech-
nology training but a change in
attitudes and mindset, new methods
and procedures – not only tech-
nology – in order to overcome the
Organisation Technical Unit
Marta Mañas
Mercedes Lizarbe
ITURBROK S.L.
Eneritz Angulo
LABORADOMO S.L.
Michèle Lutrand
Dominique Cêtre
AFPA / Association Nationale
pour la Formation Professionnelle
des Adultes. DEAT Dep. Tertiaire
Efstathia Chatzi
IDEC Ltd. / Industrial
Development & Education Centre
Nana Luke
BEALTAINE Ltd.
Competences in Teleworking.
Newsletter 1
March 2005
difficulties arising from a distance lack of procedures to work at a
and to reap the benefits and distance can even lead to failure
opportunities offered by this work when new technology is added to
method. provide services or as part of new
business initiatives.
Intuition is a great help but over-
coming distances means acquiring This means that successful imple-
fresh knowledge, experiencing mentation of teleworking requires
different behaviours and attitudes, fresh knowledge and specific
knowing where to look for technical capacitation. In short, it becomes
resources and assistance, be- necessary to acquire a number of
coming part of virtual teams, mas- COMPETENCES, unrelated to any
tering communication techniques, profession in particular, with a new
managing information efficiently, work method common to many
organising one’s affairs in a different professions and other employment
fashion, and, above all, getting activities.
results. A high degree of familiarity
with new information technology is Identifying these COMPETENCES and
also of the essence. determining how they may be acqui-
red from continuous training pro-
In fact, when employees, middle grammes and how they may be
and senior management and recognised, are the challenges taken
professional people face the chal- up by eWork LearNet.
lenge of eliminating spatial and
temporal coincidence, the concepts The contents of the project are to
of virtual work spaces and distance design, develop and conduct ex-
relationships with customers, asso- periments with a Standard Re-
ciates or their own work teams, they ference Model for Continuous
lack the resources to carry projects Training in Teleworking, applicable
through in an efficient and com- to capacitation of the generic pro-
petitive fashion in accordance with files of Teleworkers.
situations and so the expected
benefit of new organisational for-
mats turns into failure and a return
to presence-based organisation. The
Summary
Address Telephone and Fax e-mail and WEB
What is eWork LearNet?
page 2
Pza. Miguel de Tel. +34 948 131832 mmanas@iturbrok.com
Barandiarán,5 – Of.5 Fax.+34 948 134879 proyectos@iturbrok.com
31014 Pamplona ESPAÑA
A consortium with training
www.iturbrok.com experience in teleworking
and tele-activities
Pza. Molinar, 11 Tef. + 34 946 799836 eneritz@laboradomo.com page 3
48192 GORDEXOLA F ax + 34 946 799828
ESPAÑA www.laboradomo.com
eWork LearNet -
LEONARDO DA VINCI Pilot
Project
63, rue Louis Ampère BP 155 Tel. +33 1 494438 michele.lutrand@bbs.afpa.fr
93331 Neuilly-sur-Marne +33 1 49443953 page 4
FRANCE Fax.+ 33 1 43001006 www.afpa.fr
eWork LearNET
CONSORTIUM
page 4
96 Iroon Polytechniou Av., Tel.+30 1 4286227 echatzi@idec.gr
185 36 Piraeus GREECE Fax: +30 1 4286228
www.idec.gr www.eworklearnet.com
Bridge House Main Street Tel. +35 3 61921121 nana.luke@e-traininginternational.ie
Scariff, Co. Clare IRELAND Fax. +35 3 61921693
www.bealtaine.ie
Educaction and Culture
Leonardo da Vinci
 e
A Continuous Training Reference Model for Acquisition and
Recognition of Transversal Competences in Teleworking.

What is eWork LearNet? eWork LearNet A consortium with training experience in teleworking
How to learn teleworking?
Products and tele-activities
eWork LearNet will be offering the The eWork LearNet international consortium consists of five European organisations in Spain, France, Ireland and
tangible result of a Standard Refe­ Greece with over a decade of experience in promoting the implementation of teleworking and training.
The objects of the project are to de­ model will have the characteristics rence Model for Continuous Training
sign, develop and conduct experi­ required for homologation in, at least, in Teleworking, composed of the fol­
ments with a Standard Reference Mo­ the participating countries: Spain, lowing: Cooperation background in Virtual Work
del for Continuous Training in France, Ireland and Greece. and Localnet
Teleworking, applicable to capacita­ eWork LearNet is working to build con­ Map of Standard Competences in The Virtual Work project produced a
tion of the generic profiles of Telewor­ tinuous training in teleworking which Teleworking by qualifications and continuous training programme offering
kers in many professions and activi­ may be taught in accordance with the levels of the current systems offi­ information and qualifications in relation
ties. It is thus considered that criteria of quality and adaptation to cially recognised for continuous to methods and techniques used for
available teleworking training must be the needs of capacitation in connec­ professional training. management and organisation from a
developed and applied in such a way tion with teleworking, to a clear stan­ distance, for senior management and
that it may be added as a transversal dards reference, to allow this to be Curriculum Project, with detailed heads of telework teams and virtual
competence recognised as continuo­ officially recognised and certified, and explanations of the proposed train­ projects. The training products created
us professional training. accepted by companies and profes­ ing programmes, and in particular were the multi-media CD ROM “Efficient
sionals. the objectives, training content, e-Teams Management”, a Virtual Class-
It is intended that this reference activities and teaching resources room, designed as the project web site’s
for the competences to be ac­ teletraining space, a Guide for Teachers
quired. to provide assistance and guidance as to
Three of these, Iturbrok, Laboradomo and Presence in European programmes how to use and apply the various tools
Training products (teaching tools Bealtaine, are specialists in training and All the organisations support and fre- and also a “Quick Guide for Efficient e-
and materials) run by new informa­ back-up for teleworkers and run a number quently participate in European pro- Team Management” for professionals,
Who could find teleworking useful? tion and communications technol­ of Telecentres in urban and rural areas of grammes such as Leonardo da Vinci, So- including basic recommendations for
ogy and teletraining methods to Navarra, Bizkaia and Ireland where acti- crates, EQUAL – and previously took part adopting new ways of decentralised
acquire the standard competenc­ vities are integrated as key points in their in the NOW and ADAPT -INTERREG and teleworking through new technology and
Some sectors, types of company or activity are more susceptible to the es, consisting of teaching tools and work schedules. IST programmes, with projects linked to virtual spaces.
implementation of teleworking – for instance, organisations providing services materials which will be adapted to new technology and its application to local
for companies or the new technology sector, or companies and organisations cultural diversity, professional and Back-up for teleworkers development, innovation and improve- Localnet I and II projects provided teaching
whose own structure means they work from a distance or in a decentralised business panoramas, and systems The organisations normally work with ment of business competitiveness, crea- materials for training teleworkers and
fashion. However, any company or organisation from other sectors may adopt for homologation and certification teleworkers around their respective areas tion of employment and support for new supervisors of teleworkers at teleworking
teleworking formulae, particularly in their technical and commercial departments of professional qualifications in the of influence and enjoy a close relationship business initiatives. They also take part in centres. The project reference materials
and in management, or when outsourcing certain services. participating countries. with their associations. Bealtaine chairs other projects on other national and had already been designed for self-
and runs the Irish Teleworking and regional programmes in their respective learning, and were associated with
Guide for tele-teachers and tele- Telecentre Association. These organisa- countries in connection with development professional British Level NVQ III qualifi-
tutors of teleworking, with detailed tions, in turn, form part of the Telecentre of the Information Society. cations in a Teleworking environment,
Teleworkers working for themselves panies and/or other sectors linked explanations as to best use of the networks and associations as is the case using information and communication
or for others, heads of teleworking to other activities which could use materials and methodologies in with Laboradomo and Iturbrok, founder eWork LearNet emerged from long tech-nology. During the project the training
teams, managers of companies or teleworking and/or convert to tele- the model proposed. member and associate member res- experience and on-line cooperation materials were adapted and developed in
organisations which operate from a services (services provided from a pectively of the Spanish Rural Telecentre between the organisations, based on a more generic manner so that they could
distance. distance using new technologies). “Chart of Standard Quality” re­ Network. exchange of experiences and reflection, be used on training programmes other
quired for compliance by Centres meetings at seminars and other events than British projects. The materials were
Employees, supervisors, middle and University students, postgraduates, offering training in teleworking. Training in teleworking and tele-activities and joint participation in other related also provided in their Spanish and Greek
senior management of small, me- MBA and professional training stu- AFPA and IDEC have a wealth of ex- projects. versions and are now being used in
dium-sized or large companies dents in connection with specialist A method for assessment and val­ perience in continuous training and training activities by the project partners
which intend to implement tele- subjects, which should include idation of acquisition of transversal teletraining and now also offer training in eWork LearNet is based on the results, – they are also recognised and certified
working formulae and adminis- qualifications in teleworking. competences in teleworking, ac­ teleworking and tele-activities geared teachings and products obtained during by the University of Aberdeen.
tration from a distance using new quired either via the training model towards companies and other professional two other Leonardo Da Vinci programmes:
technology. Organisations and establishments proposed or through non-official bodies. AFPA maintains close links with Localnet I and II (1996 and 1998) and
for training, universities and higher channels such as work experience the French Teleworking and Tele-activities Virtual Work (2001-2002), in which the
Independent professionals, entre- schools of education and bodies or personal experience, self- Association (AFTT) and worked alongside members of the eWork LearNet Consor-
preneurs and management, parti- working to expand and encourage training, or using other training the organisation committee for the tium took part together with other or-
cularly in the services sector, com- teleworking. methods which are not regulated European Teleworking Conference, e-Work ganisations.
or recognised. 2002.

Eight phases until October 2006

Phase 1 Phase 2
Assessment of experi­ Comparative analysis of the
ences, knowledge and different national systems of
products within the homologation and certification
partnership. for continuous professional
training.
Phase 3 Phase 4 Phase 5 Phase 6 Phase 7 Phase 8
Identification and defini­ Design and curricu­ Training content and System for assessment Production of multi-media Testing of pilot All phases will have activities to show the results and
tion of transversal compe­ lum of training pro­ teachingmethodolo­ and validation of trans- and teletraining teaching training products implement an awareness of the importance of
tences in Teleworking and grammes. gies for the training versal competences in Te- tools and materials. and the validation acquiring competences for successful teleworking.
the training requirements product. leworking. system.
to obtain these.

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