PRODUCTION AND OPERATIONS MANAGEMENT

Course Code:

BBA 603

Credit Units: 03

Course Objective: The course is oriented to familiarize the students with fundamentals of Production and Operations Management, and tools and techniques used in taking decisions in operating and controlling the Production and Service Industries. Further this course will familiarize the students with Quality Management and Current Quality Tools used in Production and Service Industries. Course Contents: Module I: Overview of Production and Operation Management Brief history of Production and Operation Management, The Service Revolution, Definition, Factors Affecting Operations Management, Role- Scope and Function of Production and Operation Management, Criteria of Performance for the Production and Operation Management, Operation Strategies, Effect of Growth of Service Sector on Operations Management. Module II: Demand Forecasting & Capacity Planning Qualitative Forecasting Methods (Educated Guess, Consensus, Delphi Method, Historical Analogy, Market Research), Quantitative Forecasting (Linear Regression, Moving Average, Weighted Moving Average, Exponential Smoothing with Numerical), Definition of Production Capacity. Module III: Facility Location and Facility Layout Factors Affecting Location Decisions, Quantitative Techniques in Facility Location (Factor Rating Method, Centre of Gravity Method, Load Distance Method, Break Even Analysis Method Numerical for each method), Utilization of GIS in Plant Location. Principles of Facility Layout, Types of Layout (Process Layout, Product or Line Layout, Fixed Position Layout), Basics of Line Balancing -No Numerical), Merits and Demerits of Product and Process Layout. Module IV: Production Planning and Control Capacity Planning, Aggregate Planning, Master Production Scheduling. Production Planning and Control Systems (Push System, Pull System). Job Shop Scheduling and its Criteria (Mean Flow Time, Mean Tardiness, Number of Tardy Jobs - Numerical), Single Processor Job Shop Scheduling (Due Date Method, Shortest Processing Time Method - Numerical). Two Machines Scheduling Johnsons Rule Numerical,. General Job Shop Scheduling Earliest Due Date Method Numerical. Module V: Inventory Management, Supply Chain Management & Logistics Management Basic Concepts of Inventory Management, Lead time, Safety Stock, Elements of Inventory Costs.

Inventory Models EOQ Derivation and Numerical, EOQ with Quantity Discount Numerical, Fixed Order Quantity Model - No Numerical, Fixed Order Period Model - No Numerical. Basic Concepts, Objectives of Supply Chain Management, Decision Phases in Supply Chain Management. Basic Concepts of Logistics Management, Warehousing, Material Handling Equipments. Module VI: Foundations of Quality, Quality Control, TQM Concept of Quality - Gurus of quality a Comparative Discussion on Edward Deeming, David Juran and Philip Crosby - their Philosophy contribution and limitations. Statistical Quality Control (Mean and Range Charts, c Chart, p Chart Numerical), Basic Concepts of Acceptance Sampling, OC Curves No Numerical. Basic Concepts of TQM, 5 S and Kaizen, 6-Sigma. ISO Standards, and ISO Certification. Examination Scheme: Components Weightage (%) Text & References: Text: Buffa, E.S, Sarin RK,2008, Modern Production/ Operations Management, John Wiley & Sons References: Chary SN, 2008, Production and Operations Management, McGraw Hill. Gaither N, Greg F, 2002, Operations Management, Thompson South Western. Everett E., Adam Jr. & Ronald J Ebert, Production and Operation Management, Fifth edition, Prentice Hall of India. Monden Y, 1993, Toyota Production System, Industrial Engineering and Management Press Institute of Industrial Engineering, Norcross, Georgia. CT 10 HA 5 C 5 V 5 A 5 EE 70