SureFire English Epublish

SureFire
English
Ignite Conversation
With Your Students
...Naturally
For ESL Teachers
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ABOUT SUREFIRE ENGLISH
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TABLE OF CONTENTS
Teaching Tips (How to Use These Lessons) ........................... Page 5
Lesson 1: Sleep Deprivation ....................................................Page 7
Lesson 2: Eating Out ............................................................... Page 11
Lesson 3: Digital Etiquette ...................................................... Page 16
Lesson 4: Finding Happiness ...................................................Page 20
Lesson 5: Luxury Goods ......................................................... Page 24
Lesson 6: Social Drinking ....................................................... Page 28
Lesson 7: Golfing is Great ...................................................... Page 32
Lesson 8: Your Ideal Home..................................................... Page 36
Lesson 9: Work Out Today! ................................................... Page 40
Lesson 10: Business Networking .......................................... Page 44
Lesson 11: Daily Commuting ................................................ Page 48
Lesson 12: Mobile Devices .................................................... Page 52
Lesson 13: Living Abroad ...................................................... Page 56
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Lesson 14: Hiking for Fitness ................................................. Page 61
Lesson 15: Business Travel ..................................................... Page 66
Lesson 16: Reading Preferences ............................................. Page 70
Lesson 17: Being Entertained ................................................. Page 74
Lesson 18: Effective Presentations ......................................... Page 78
Lesson 19: Doing a Desk Job .................................................. Page 82
Lesson 20: Making Conversation ........................................... Page 86
5
Teacher Tips for Using This Book
These lessons in this book are not typical quiz or repetition format lessons.
They are designed to strike instant conversation and guide your students
through engaging discussion.
We encourage ESL instructors to follow 3 best practices when teaching the
lessons:
1. Engage students in meaningful discussion
2. Prompt students to speak often about their experiences
3. Correct students spoken English mistakes - always
Teaching Instructions:
Part 1: Lets Talk About the Picture
Warm students up to the lesson in Part 1 by asking the 10 simple starter
questions about the picture. Encourage them to be creative and always use
complete sentences when responding to the questions. Remember: There
are no right or wrong answers.
Part 2: Take the Survey & Talk About It
Step 1: Give students 5 minutes alone to answer the 10 survey questions
about the topic.
Step 2: After completing the survey students should be prepared to share
and compare their responses with the class. Go through all 10 questions
and ask follow up questions. Prompt students to even ask each other
questions.
6
Part 3: Decide & Discuss
Step 1: Give students 5 minutes alone to read through the list of 10 items,
ideas or actions and decide which ones are most important to them.
Step 2: Have students share, compare and discuss the items, ideas or
actions theyve selected with their instructor and peers. Note: Some lessons
will require ranking and group consensus.
Additional Tips:
!
Allows students at least 5 minutes alone to answer the questions in
Parts 2 & 3 before starting a speaking exercise.
!
Some survey questions (Part 2) can have more than one answer
!
There are no correct or incorrect answers.
!
Allow students to do 75% of the talking.
!
Dont explain the meaning of words. Use spoken examples of new
expressions and grammar and ask students questions so they can
understand meaning through context.
!
Try to complete the lesson in a 60 minute class (if possible)
7
Lesson 1: Sleep Deprivation
Do you suffer from lack of sleep? Is it hard to climb out of bed and get to
work? This lesson will improve your English and help uncover why you're
not getting enough quality sleep. It also includes effective strategies for a
restful night.
Your instructor will ask you 10 questions about the picture. Be imaginative
and respond with full sentences. There are no right or wrong answers.
1. In what country is this subway?
2. Would you say its the weekend or a weekday?
3. Do you think these two men are colleagues?
4. Would you say sleeping on the subway is a habit for them?
5. Do you think the woman knows these men?
6. Whats the woman doing?
7. Does she look comfortable?
8. Would you change seats if you were her?
9. Do you feel comfortable sleeping on the subway?
10. Have you ever fallen asleep and missed your subway stop?
8
Part 2: Take the Survey and Talk About It
Please answer the 10-question survey below and then discuss your
responses with your instructor and participants.
1. I sleep more than 7 hours per night.
o
Yes
o
No
2. I drink coffee after 4:00 p.m.
o
Yes
o
No
3. I wake up before my alarm clock.
o
Yes
o
No
4. I need more than 1 cup of coffee each morning to wake up.
o
Yes
o
No
5. I sleep late on weekends.
o
Often
o
Sometimes
o
Never
6. I suffer from insomnia.
o
Often
o
Sometimes
o
Never
7. It takes me more than 30 minutes to fall asleep.
o
Often
o
Sometimes
o
Never
9
8. I wake up more than 2 times during the night.
o
Often
o
Sometimes
o
Never
9. I go to bed at the same time every night, even weekends.
o
True
o
False
10. Drinking alcohol makes me fall asleep faster.
o
Strongly Agree
o
Agree
o
Somewhat Agree
o
Disagree
Part 3: Decide and Discuss
How to Get a Good Nights Sleep
Nothing ruins your personal productivity more than NOT getting enough
sleep. Nobody gets a perfect sleep every night, but there are some useful
tips you can apply to ensure you sleep well most of the time. Review the
sleeping strategies below and rank them from 1 (most effective) to 10 (least
effective) to you personally. Compare your ranking with your instructor and
peers and discuss.
Take a hot shower before bed
Avoid caffeine 9 hours before bedtime
Keep your room slightly cooler
Avoid alcohol after 9:00 p.m.
Sleep in silence. No TV or music
Read a fiction book before bed. Dont research or study
Dont eat 2 hours before bed

10
Avoid naps
Exercise
Go to bed at the same time every night

11
Lesson 2: Eating Out
With so many restaurants to try, it's hard to resist the temptation to eat out.
This lesson will improve your English and help you analyze your personal
dining habits. You'll also learn if eating out justifies the bill and the tip.
1. What type of restaurant is this?
2. What are the men wearing on their heads and why?
3. Can you tell if this restaurant is in Japan?
4. Do you think the customers are using chopsticks or forks?
5. Is it safe to eat raw fish?
6. Why is there no waiter or waitress?
7. Are customers expected to tip the sushi chefs?
8. Is there any cooked food on the menu?
9. How often do you eat sushi?
10. What are your favorite types of sushi?
12
Survey: Eating Out
1. How often do you go out to dinner with co-workers or friends?
o
Every evening
o
A couple of times a week
o
Once a week
o
Bi-monthly
o
Monthly
o
Seldom
2. How often do you go out to dinner with your family?
o
Every evening
o
o
Once a week
o
Bi-monthly
o
Monthly
o
Seldom
3. How often do you leave a gratuity?
o
Always
o
Often
o
Sometimes
o
Hardly ever
o
Never
4. How much do you spend each month eating out?
o
$25
o
$50
o
$75
o
$100
13
o
$125
o
$150
o
$200
o
Over $200
5. Do you consume alcohol when you go out to dinner?
o
Always
o
Often
o
Sometimes
o
Seldom
o
Never
6. What do you usually have for desert? Check the circles that apply
most often.
o
Fruit
o
Cake
o
Pie
o
Yogurt
o
Cookies
o
Ice cream
o
Other
7. Which country's foods do you enjoy most? Check the circles that
apply.
o
Thai
o
Korean
o
Indian
o
American
o
German
o
French
o
Chinese
o
Japanese
o
Vietnamese
o
Another country
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8. What is the average price per person for dinner out in your
neighborhood? (not including tax or tip)
o
$10
o
$15
o
$20
o
$25
o
$30
o
Over $30 per person
9. If youre traveling in a foreign country, how long do you last before
seeking out a restaurant from your own country?
o
A few hours
o
24 hours
o
A couple of days
o
A few days
o
A week
o
Two weeks or more
o
I only eat local foods when traveling
10. After completing this survey what would you change about your
dining out routine?
o
I should eat less at home and go out to dinner more.
o
I'm spending too much money eating dinner out.
o
I'd like to try more new foods.
o
I'll stick with my regular "eating out" lifestyle.
Restaurant Satisfaction Criteria
Gauging satisfaction with a customer survey can give restaurant owners
insight into what their customers really think about the food and the
service. If you were asked to complete a restaurant satisfaction survey
tonight after dinner, which items would be most important criteria to you?
15
Rank them from 1 (most important) to 10 (least important). Compare and
discuss your responses with your instructor and peers.
Food temperature
Cleanliness
Decor
Professionalism and friendliness of server
Menu pricing and value
Table waiting times
Parking
Food quality
Proximity of location
Promptness of food service

16
Lesson 3: Digital Etiquette
Are you talking and texting when you should be paying attention to people
around you? Are you a slave to your mobile device? This lesson will
improve your English and suggest best practices for your mobile activities.
1. What's the ratio of men to women on this bus?
2. Does this look like a tour bus to you?
3. How are passengers keeping their balance on the bus?
4. Why are some women staring at the man?
5. Name the 3 types of jewelry the women are wearing
6. Does the couple behind the man in the suit seem annoyed and why?
7. Should the man in the suit have offered his seat to one of the women?
8. Is the man in the suit using a smartphone or dumbphone?
9. Does the man in the suit appear to be speaking softly?
10. Do people talk loudly on public transportation in your country?
17
Survey: Digital Etiquette
1. Do you answer phone calls, check emails or send and receive texts
during meetings?
o
Always
o
Often
o
Sometimes
o
Seldom
o
Never
2. How do you feel when youre talking to a colleague and they're
frequently checking their mobile device?
o
I dont mind it
o
Id wish they wouldnt
o
I find it rude
3. If you were giving a presentation would you request attendees to turn
off mobile devices before you start?
o
Absolutely
o
Id leave it up to them
4. Is it acceptable to check messages during a meeting if attendees
excuse themselves and step outside the meeting to respond?
o
I dont approve
o
Only if they excuse themselves
5. When you participate in meetings via teleconference, how frequently
do you do other things, like answer e-mail or surf the Internet, during
the meeting?
o
Very frequently
18
o
Somewhat frequently
o
Not frequently
o
Never
o
I dont teleconference
6. Below are some examples of some email blunders. Select one of them
if you've actually done this or simply describe your email blunder
below.
o
I once sent a job offer to the wrong person
o
I sent out pricing information to the wrong client
o
I misspelled someones name or title incorrectly
o
Something else
7. What do you consider an appropriate email response time?
o
5 minutes or less
o
5-30 minutes
o
30 minutes to 1 hour
o
1 to 2 hours
o
2-4 hours
o
The following day
o
A couple of days later
o
A week later
8. Do you put a subject line in your emails?
o
Always
o
Often
o
Sometimes
o
Seldom
o
Never
9. Do you include acronyms in your emails?
o
All the time
o
I keep them to a minimum
o
I avoid using them altogether
19
10. Does your company allow employees to use social media or have a
social media policy for employees?
o
Yes
o
No
Breaking Cell Phone Rules
Below are 10 etiquette rules for cell phone users. Are you guilty of breaking
all or some of them? If so, which ones and be honest, nobody's perfect.
Once you've confessed, share your "mobile sins" with your instructor and
peers and talk about experiences and how to improve cell phone etiquette.
Put your mobile device on mute or turn off during meetings
Select ring tones that won't bother others
Speak softly and don't laugh or get angry when talking in public
places
Always excuse yourself before talking a call
Use the hands free device if you must use your cell phone driving
If there is a true emergency, take the call
Keep phone calls private rather than making others listen
Avoid interrupting a face-to-face conversation to take a call
Turn off all loud mobile notifications when on busses, subways or

planes
Never text or email while walking

20
Lesson 4: Finding Happiness
Each of us discovers happiness in our own reasons. Where do you sit on the
happiness pendulum? This lesson will improve your English, and teach you
what matters in life to achieve happiness.
1. Who are these people?
2. What is the man doing?
3. Does the child appear to be happy or afraid?
4. Describe the landscape?
5. Estimate how far away the city is.
6. What city or country might this be?
7. What's the statue in the background?
8. How would you describe the air quality?
9. How often do you visit the park and what do you do there?
10. When was the last time you watched the sun set?
21
Survey: Finding Happiness
1. What's the most powerful status symbol in your country?
o
Clothing
o
School
o
Career
o
Home
o
Car
o
Neighborhood
o
Other
2. Is money a high, medium or low priority in your life right now?
o
Obsessed
o
High
o
Medium
o
Low
3. If you could double your current income, what would do with the
money?
o
Buy more things
o
Take more vacations
o
Pay off debts
o
Pay the mortgage
o
Something different
4. Which simple things in life have you done recently? Check all circles
that apply.
o
Smell a flower
o
Listen to some mood music
o
Watch the sunset
22
o
Read a novel
o
Play with my child
o
Meditate
o
Something different
5. Do you have personal goals?
o
Yes
o
No
6. How happy are when you're at work?
o
Very happy
o
Reasonably happy
o
Unhappy
7. What could you do to make your job more rewarding? Check all
circles that apply.
o
Help others
o
Express creativity
o
Suggest improvements
o
Take on more responsibilities
o
Another initiative
8. Would you rather have deeper relationships with existing friends OR
develop new friendships?
o
Deeper relationships with current friends
o
More new friendships
9. What made you smile today? Check all circles that apply.
o
A joke I heard
o
Some good news
o
A friends voice
o
A family members achievement
o
Other
23
10. When was the last time you helped someone, volunteered, donated
goods, or gave to charity?
o
Recently
o
A while back
o
I cant recall
The Science of Happiness
Psychologists and researchers have recently spent time researching the very
important question previously left to philosophers: What makes us truly
happy? Below are 10 scientifically proven strategies for becoming happy.
From the list below, choose the ones you want to focus on more often.
Compare and discuss your responses with your instructor and peers.
Get out and exercise
Savor everyday moments
Smile even when you dont feel like it
Make friends, treasure family
Take initiative at work
Give it away, give it away now!
Put money low on the list
Avoid comparisons
Have meaningful goals
Say thank you like you mean it

24
Lesson 5: Luxury Goods
Despite weaker economies, luxury goods sales still skyrocket. Who's buying
luxury goods besides the affluent? This lesson will improve your English,
put the price tag of luxury goods into perspective, and help you decide if
you desire them, or can do without.
1. Where is the woman coming from?
2. What do you think is in her bag?
3. Why are the vehicles parked in opposite directions?
4. What city do you think this is?
5. Why is the "middle aged" couple walking in the middle of the street?
6. Do both automobiles appear to be luxury vehicles?
7. What month of the year does it appear to be?
8. Who is Louis Vuitton?
9. What sorts of products does Louis Vuitton sell?
10. Have you visited a Louis Vuitton shop?
25
Survey: Luxury Goods
1. I pay attention to what others buy
o
Strongly agree
o
Agree
o
Neither agree or disagree
o
Disagree
o
Strongly disagree
2. Have you ever purchased a luxury good?
o
Yes
o
No
3. If you said "no" why? Check all circles that apply.
o
They're too expensive
o
I don't care for famous brands
o
There's nothing I'm interested to buy now
o
Having the latest style is unimportant
o
Another reason
4. If you said "yes" what did you buy?
o
A car
o
A watch
o
A handbag
o
A wallet
o
A suit or dress
o
Jewelry
o
Sunglasses
o
Perfume
26
5. Why did you buy it?
o
I liked the design
o
Few people own it (exclusive)
o
Personal satisfaction
o
To show status
o
Other
6. After you bought it did you experience "buyer's remorse"?
o
Yes
o
No
7. Have you bought specialty food or drink recently?
o
No, I haven't
o
Yes, I have
8. If you said "yes" what did you purchase?
o
A bottle of premium alcohol
o
A five star meal
o
Rare fish, meat fruit or vegetables
o
Premium chocolates or candies
o
Something else
9. What's important to you when selecting a luxury good? Check all
circles that apply.
o
Price
o
Quality
o
Brand reputation
o
Other
10. Are you tempted to buy more luxury goods after taking this survey?
o
Absolutely
o
Sort of
o
Not really
27
Retail Strategies for a Luxury Good Store
You've been hired to manage a luxury goods duty free shop that sells
women's handbags and accessories. This morning your CEO sent you an
email with 10 strategies to build customer relationships and grow new and
repeat business. Unfortunately, you only have the time and resources to
implement 5 of them. Discuss and reach consensus with your sales team
(classmates or instructor) which strategies to "action" first.
Give salespeople mobile devices to collect shopper information
Stop spamming customers. Send simple email offers less frequently
Share the customer's profile with him/her and update when they buy
Have enough staff in your store
Give sales staff business cards to share with customers
Don't treat tourists as "one time" purchasers
Use "referral" programs so customers will invite friends to shop
Track sales metrics from new and repeat customers
If customers won't give their email address, make them one
Re-assign customer relationships to a new sales rep when one leaves

28
Lesson 6: Social Drinking
These days our choice of international ales, wines and whiskeys can be
sipped conveniently in local pubs. How often do you drink alcohol? Do you
enjoy the experience? This lesson will improve your English and help you
decide if drinking alcohol is a necessary pleasure.
1. What kind of beer are they drinking?
2. Have you tried this type of beer, and if so, did you enjoy it?
3. What's hanging from the man's neck?
4. Do you think they've already had more than one beer?
5. Does it look like the "First Lady" enjoys dark beer?
6. Does your spouse enjoy drinking alcohol?
7. Do there appear to be any secret service agents near the president?
8. What kinds of beers do you see "on tap"?
9. Who do you think the people drinking with Obama are?
10. When was the last time you visited a pub like this?
29
Survey: Social Drinking
1. How often do you drink?
o
Every day
o
Almost every day
o
Two to three times per week
o
One a week
o
Biweekly
o
Once a month
o
Every two to three months
o
Hardly ever
2. What kind of alcohol do you enjoy drinking the most? Check all
circles that apply.
o
Domestic beer
o
Imported beer
o
Wines
o
Hard liquor
o
Liqueurs
o
Other
3. Where you do drink most often? Check all circles that apply
o
Pubs
o
Restaurants
o
Nightclubs
o
Office lounge
o
Home
o
Hotel bar
o
Another place
30
4. With whom do you drink most often?
o
Spouse
o
Partner
o
Friend(s)
o
Coworker(s)
o
Alone
o
Customers
o
Other
5. Why type of whisky do you prefer - Scotch or Bourbon?
o
Scotch
o
Bourbon
o
Neither
6. Do you collect wine or spirits?
o
Yes
o
No
7. Have you participated in a wine tasting event?
o
No
o
Yes
8. Estimate your monthly liquor spend?
o
$0 to $25
o
$25 to $50
o
$100 to $200
o
$200 to $500
o
$500 to $1,000
o
Over $1,000
9. What's the most money you've spent on a bottle of wine or spirits?
o
$10
o
$25
o
$50
o
$100
31
o
$200
o
$500
o
$1,000
o
Over $1,000
10. Do you need to drink well to advance your career in your
organization?
o
Yes
o
No
o
It depends
How to Prevent a Hangover
You've been invited to a local pub tonight to celebrate your friend's 40th
birthday party. Many of your good friends will be there so the mood will be
cheerful. Before you head out for a night of socializing and drinking you
stumble upon a list of 10 suggestions from a web page on how to avoid a
hangover. Below is the list. Choose 3 that you'll try to follow tonight and
stick to them. Share your 3 choices with your instructor and participants
and then compare and discuss.
Eat before you start drinking
Drink one glass of water between drinks
Avoid mixing different alcohols
Avoid wine and whisky completely
Drink milk to protect your stomach
Take a multivitamin before drinking
Take and aspirin before going to bed
Stop after two drinks
Drink a sports drink before sleeping
Avoid cheap liquor

32
Lesson 7: Golfing is Great
The golf course has long been known as the place where business deals get
done. But, golf is also great recreation for any age. For what reasons do you
golf? This lesson will improve your English, and explore the various reasons
why people golf.
1. Does this golf simulator appear to be in someone's home?
2. Which course do you think they're playing?
3. Do you think the man sitting down is drinking alcohol
4. How big of an investment is a simulator such as this?
5. Why is one of the curtains blocking part of the white wall?
6. What item appears to be in one man's back pocket?
7. Do you think the man's golf ball cleared the pond?
8. Have you had the chance to try a golf simulator?
9. How much would it cost to play on a golf simulator in your country
10. How close is a simulator experience compared to actually golfing?
33
Survey: Golfing is Great
Please answer the 10-question survey below then discuss your responses
with your instructor and participants.
1. How often do you play golf?
o
Once a week
o
Bi-weekly
o
Monthly
o
Quarterly
o
Annually
2. With whom do you usually play golf? Check all circles that apply.
o
Friends
o
Coworkers
o
Customers
o
Relatives/family
o
Alone
o
Other people
3. When did you first take up golf?
o
As a child
o
As a teenager
o
As a college student
o
During my career
4. When will you play golf next?
o
Tomorrow
o
This weekend
o
Next week
o
In a month
o
In a couple of months
o
Several months later
34
o
In a year
o
I have no idea
5. Which courses have you played in your country? (write down)
6. Have you taken golf lessons?
o
Yes
o
No
7. How often do you practice at the driving range?
o
Every day
o
Every few days
o
Weekly
o
Monthly
o
Yearly
8. Have you golfed abroad?
o
Yes
o
No
9. If you've golfed abroad, in what regions have you played?
o
China
o
Japan
o
Korea
o
Thailand
o
Malaysia
o
Indonesia
o
Philippines
o
USA
o
Canada
o
Australia
o
New Zealand
o
Europe
o
A different country
35
10. What are the 2 best ways to improve your golf game?
o
Buy better golf clubs
o
Visit the local driving range more frequently
o
Visit the golf course more often
o
Play more virtual golf
o
Go on more golf package tours abroad
o
Another reason
Top 10 Great Things About Golf
Imagine you're a member of Toastmasters International. Toastmasters is a
non-profit organization helping people develop their public speaking and
leadership skills through practice and feedback in local clubs worldwide
since 1924. At this week's Toastmasters meeting you've been asked to
prepare a group presentation about why you and your members like golf.
Carefully select 5 of the reasons below as the main speaking points for your
presentation. Reach a consensus with your group members through
discussion.
Exercise
Friendship
Nature
Challenging
Business networking
Relaxing
Solitude
Vacation
Lifelong game
It's fun
36
Lesson 8: Your Ideal Home
Everyone deserves to be a home owner. How would you describe your
house or apartment? Is it comfortable and convenient or would you prefer
someplace else? This lesson will improve your English and explore the
reasons behind why people choose to live where they do.
1. Where might this home be located?
2. What do you think of the design?
3. What would you say the price of this home is?
4. How many bedrooms does it probably have?
5. Why is there no garage?
6. Can you tell if it has a basement?
7. Does this appear to be a new or mature neighborhood?
8. How much work do you think it costs to maintain this residence?
9. What would you change about this house if you owned it?
10. How would you feel about moving to the suburbs in your country?
37
Survey: Your Ideal Home
1. In what type of residence do you live?
o
House
o
Condominium
o
Walk up (3-4 story)
o
Apartment
o
Dormitory
o
Hotel residence
o
A different dwelling
2. How many people live in your home?
o
Just me
o
Just my roommate(s) and me
o
My spouse and me
o
My spouse, kids and me
o
My spouse, kids, my parent(s) and me
o
My spouse, kids, my wife's parent(s) and me
o
A different combination of occupants
3. What do you like most about where you live? Click all circles that
apply.
o
Parks and recreation
o
The schools
o
The amenities
o
The neighbors
o
Close proximity to work
o
Close to public transportation
o
Something else
38
4. What do you LEAST like about where you live? Click all circles that
apply.
o
Not enough amenities
o
Schools are mediocre
o
Lack of space
o
Annoying neighbors
o
Too much noise
o
Far from work
o
House maintenance issues
o
Something different
5. Do you have security in your home?
o
Yes
o
No
6. How many air conditioners do you have in your home?
o
0
o
1
o
2
o
3
o
4+
7. What's parking like near your home?
o
It's terrible
o
It meets our basic needs
o
It couldn't be better
8. How many times have you moved in the past 5 years?
o
Never
o
1 time
o
2 times
o
3 times
o
4 times
o
More than 4 times
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9. Do you plan to move from your current residence?
o
Yes
o
No
10. Describe your "ideal" home. Assume you could live anywhere in your
country and work remotely. Would you have a backyard, a pool, how
many rooms, etc.?
"Nice to Haves" in a Rental Property
Imagine your employer will transfer you to Phoenix, Arizona to work in
their branch office for 3 years. Because of the length of this assignment
youre allowed to bring your family. The first thing to do once arriving there
is to search for a rental home. Luckily, you've narrowed down your "nice to
haves" below. Assuming you could only choose 5 "nice to haves", which 5
would you they be? Compare choices with your instructor and peers and
discuss reasons why.
Hardwood floors
Stainless steel appliances
Home security
Central air conditioning
Swimming pool
Double garage
Walk in closets
Ensuite
Whirlpool bathtub
Backyard patio or deck

40
Lesson 9: Work Out Today!
The older we get, the harder it is to maintain our weight and stay in shape.
Do you make a habit of going to the gym almost every day? Are there
certain exercises you prefer over others? This lesson will improve your
English and motivate you to get up, get out and get moving.
1. What kinds of exercise equipment do you see?
2. How fast do you think this woman is going?
3. What do you think she's listening to?
4. How long will she exercise?
5. Why is the woman wearing gloves?
6. What's the purpose of all the mirrors?
7. Is it safe for the older man to be on this machine?
8. Why are most of the machines vacant?
9. Are the treadmill surfaces theyre on inclined for greater resistance?
10. Would you find this sort of exercise boring?
41
Survey: Workout Today
Please answer the 10-question survey below then discuss your responses
with your instructor and participants.
1. How many days a week do you exercise?
o
5 or more
o
3-5 times
o
1-3 times
o
Not regularly
o
Not at all
2. When is the most convenient time for you to exercise?
o
Early mornings
o
Mid mornings
o
Lunch
o
Late afternoons
o
Early evenings
o
Late evenings
3. When you exercise, how long do you typically do it?
o
Less than 30 minutes
o
30 minutes to 1 hour
o
1 hour or more
4. What's the main reason you exercise?
o
Lose weight
o
Gain weight
o
Tone muscles
o
Gain definition
o
Gain strength
o
Have more energy
o
Reduce stress
42
o
Improve overall health
5. Do you own home exercise equipment?
o
Yes
o
No
6. If you own it, do you use it much?
o
Never
o
Rarely
o
Sometimes
o
Often
7. Whats your top excuse (if any) which prevents you from going to the
gym?
o
No money
o
No time
o
No motivation
o
Health issues
o
Too much stress
o
Another reason
8. What type(s) of aerobic exercise do you do?
o
Running outdoors
o
Walking
o
Biking
o
Swimming
o
Treadmill
o
Hiking
o
Other
9. Do you do weight resistance exercises?
o
Yes
o
No
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10. How satisfied are you with your level of physical fitness?
o
Very Satisfied
o
Satisfied
o
Unsatisfied
Selecting a Fitness Centre for Staff
You've been assigned the task of selecting a gym near your office for the
company's employees. The company will pay for 80% of the membership
fees and employees are expected to pay the rest. Below are the criteria for
fitness centre selection. Rank the criteria from 1 (most important) down to
10 (least important). Discuss and reach consensus with your instructor and
peers.
Proximity to office
Hours of operation
Members - age, male, female, coed
Personal trainers available
Cleanliness of facility
Availability of equipment (people waiting in line)
Modern equipment
Classes offered (Yoga, Zumba, etc.)
Membership fees (deposit, monthly etc.)
Sauna, flowers, hot tub

44
Lesson 10: Business Networking
Business networking is more than showing, shaking hands and collecting
business cards. It's about making real connections with likeminded people.
This lesson will improve your English and explore the networking
opportunities available to you online and offline.
1. Where are these people?
2. Why are they in groups of two?
3. What questions are they asking each other?
4. How long will this event probably last?
5. How will each person decide who to speak with next?
6. Would you feel awkward talking to the opposite sex?
7. What's the point of this kind of meeting?
8. Do they appear to be enjoying themselves?
9. Why are there more women than men?
10. Have you participated in an event like this?
45
Survey: Business Networking
1. How many professional networks do you belong to?
o
None
o
1 or more
2. What alumni groups to you belong to?
o
Elementary School
o
Middle School
o
High School
o
Post Secondary
o
Military
o
Other
3. How many hours do you spend connecting through online
professional networks each week?
o
0-5 hours
o
6-11 hours
o
12-15 hours
o
16-20 hours
o
21 hours +
4. How big is your online business network?
o
50 or more persons
o
250 or more persons
o
500 or more persons
o
750 or more persons
o
1,000 or more persons
46
5. What actions do you take to grow your online/offline networks?
o
Attend social events at hotels or restaurants.
o
Check in with contacts periodically.
o
Take someone Id like to get to get to know out to lunch.
o
Participate in fund raising or charity events.
o
Stay in touch by email or social networking.
o
Speak or participate at business events.
6. What benefits have you received because of networking?
o
A new job
o
A promotion
o
A new customer
o
A new hire
o
Something else
7. What types of "like minded" people are most important for you to
connect with in growing your network?
o
Industry
o
Profession
o
Experience
o
Location
o
Age
o
Other
8. In your own words, what is the "real power" of a network?
9. How often do you have a coffee, lunch or dinner with someone new?
o
Yearly
o
Monthly
o
Weekly
o
Daily
10. What will you do to increase the value of your network? (write)
47
Tips for a Business Networking Event
Imagine youll be attending a networking event this evening with a group of
businesspeople from many countries. Rank the "networking tips" you'll use
for the event from 1-10. Select 1 for the "most effective" tip down to 10 for
the "least effective" tip. Reach consensus with your instructor and peers
through discussion.
Bring business cards
Offer to buy someone a drink
Have your business pitch ready
Think of some interesting conversation starters
Be first to introduce yourself
Offer to help someone with their business
Make notes on business cards you receive
Always ask for a business card
Leave the event with at least 2 new contacts
Have a few drinks to get relaxed

48
Lesson 11: Daily Commuting
Commuting to work is a daily ritual for people every day. It's safe to say
most people don't enjoy commuting because it takes us away from our
families and free time. This lesson will improve your English and discuss
ways to reduce your commute time or find ways to make it tolerable.
1. In what country was this picture taken?
2. Where are the two men with backpacks heading?
3. What time of day might it be?
4. Why haven't the doors closed yet?
5. What do you think the man in the suit does for a living?
6. What time of year is it?
7. Why aren't there protective rails blocking the track?
8. Why aren't the subway windows open?
9. Are fans popular with men in your country?
10. How often do you take the subway?
49
Survey: Daily Commuting
1. What time do you usually leave for work?
o
5 AM
o
6 AM
o
7 AM
o
8 AM
o
After 9 AM
2. How do you commute to work?
o
By my car
o
By bus
o
By subway
o
By taxi
o
By train
o
Walk
o
Multiple modes of transportation
3. If you don't drive, what activities do you engage in during your daily
commute?
o
Talk on the phone
o
Read the newspaper
o
Sleep
o
Listen to music
o
Study
o
Work
o
Watch TV
o
Something else
50
4. How long is your commute?
o
15 minutes or less
o
15-30 minutes
o
30-45 minutes
o
45-60 minutes
o
More than 60 minutes
o
90 minutes or more
5. Do you try to leave earlier or later to shorten your commute?
o
Earlier
o
Later
o
Neither
6. What's the parking situation like near your office?
o
It's extremely expensive
o
There's not enough space
o
It's too far from my office
o
Other
7. Would you move closer to your office to shorten your commute?
o
Not likely
o
Perhaps
8. If you chose "not likely," why?
o
A residence in that location is too expensive
o
A residence would be too small
o
There are not enough amenities
o
The schools are not good
o
Too far from my relatives
o
A different reason
9. Describe one of your worst commuting experiences?
51
10. How many times per month do you telecommute?
o
3+ days per week
o
2 days per week
o
1 day per week
o
1-3 times per month
o
Less than 1 day per month
o
Never
Factors Preventing Car Commuting
Put a number between 1-10 in the box under each item. Select 1 for the
"most influential factor" and 10 for the "least influential" factor preventing
people from driving to work every day (in your country). Reach consensus
with your instructor and peers through discussion.
Traffic
Weather
Parking availability
Driving confidence
Insurance fees
Personal safety
Gas prices
Vehicle sharing (family)
Too tired to drive
Parking far from office

52
Lesson 12: Mobile Devices
All businesspeople own smartphones these days. What type of mobile
device do you own and what do you use it for? This lesson will improve your
English and elevate your awareness of new mobile technologies and
applications.
1. Where is this man?
2. What's he taking a picture of?
3. How many stories high is the piece of architecture?
4. What type of mobile device is he probably holding?
5. Does he look like a local or a tourist?
7. What type of flowers are on the trees?
8. Are beards or mustaches popular in your country?
9. Have you been to this place? If so, what was your impression?
10. Do you use your phone to take pictures?
53
Survey: Mobile Devices
1. How many mobile devices do you own?
o
1 device
o
2-3 devices
o
More than 3 devices
2. Do you own a tablet?
o
Yes
o
No
3. What brand(s) of mobile device(s) do you own?
o
Samsung
o
Apple
o
Android
o
LG
o
Multiple brands
o
Blackberry
o
Other
4. Why did you choose that brand?
o
Price
o
The plan
o
Functionality
o
Look and feel
o
Impulse buy
o
Other reason
5. Are you 100% satisfied with it? If not, why? (write)
54
6. Do you think your cell phone usage justifies the monthly service
fee?
o
Yes
o
No
7. How many apps do you have on your smartphone?
o
1-5
o
6-10
o
11-20
o
21-30
o
31-50
8. What's the #1 app you can't live without? (write)
9. What "distracted driving" activities have you done in in the past 7
days? Check all that apply.
o
Not using a hands free device
o
Texting
o
Emailing
o
Web surfing
o
A different activity
o
None of the above
10. What did you learn about your mobile device(s) today? Check all
circles that apply.
o
My monthly fee is too high
o
I need a technology upgrade
o
I should download some new apps
o
I should unplug my devices and relax more
o
Something different
55
Top 10 Daily Activities on Mobile Devices
Rank the 10 mobile device activities below from 1 being "most frequent" to
10 for the "least frequent" activity performed by office workers between
ages 28-45 (in your country). Discuss and try to reach consensus with your
instructor and peers.
Texting
Phone calls
Email
Taking pictures
Using maps
Reading ebooks
Shopping online
Using apps
Watching video/TV
Web surfing
56
Lesson 13: Living Abroad
Millions of people are living abroad, be it for work, education or personal
reasons. Could you imagine living in a foreign country? This lesson will
improve your English and help you conclude if living abroad is right for
you.
1. Where are these people?
2. Have you been to this region?
3. How do they know each other?
4. What's hanging from the trees?
5. Why is one man wearing a suit?
6. Are they riding on the street or sidewalk?
7. Are all of the bikes identical?
8. Where might they be going?
9. Is cycling popular in your country?
10. Would you like to visit this place?
57
Survey: Living Abroad
1. Have you experienced living in a foreign country?
o
Yes, I have
o
No, I haven't
2. If you said "yes" to question #1 what was your best impression of that
country? If you said "no" to question #1 go to question #5.
o
The food
o
The people
o
The scenery
o
The lifestyle
o
Something else
3. If you said "yes" to question #1 what were your 2 biggest challenges
living there?
o
The language
o
The culture
o
Local food
o
The transportation
o
The service levels
o
Making friends
o
Personal safety
o
Doing my job
o
My studies
o
Cost of living
o
Living space
o
Discrimination
o
Something else
58
4. If you said "yes, to question #1 when you returned to your home
country what was hardest thing to adapt to?
o
Traffic
o
Office culture
o
Weather
o
Cost of living
o
Living Space
o
Pollution
o
Something else
5. If you said "no" to question #1 then imagine you were to live in a
foreign country for 1 year, what do you think would be your biggest
challenge??
o
Making friends
o
The food
o
Personal safety
o
Transportation
o
Local language
o
Culture
o
Living space
o
Something else
6. Do you know someone who's worked or studied abroad?
o
Yes, I do
o
No, I don't
7. Does your current company offer employees the chance to study or
work abroad?
o
Yes
o
No
8. Would you allow your son or daughter to attend a university alone in
a foreign country?
o
Yes
o
No
59
9. Would you allow your middle school child to participate in a home-
stay/school program in a foreign country for 1 or more years?
o
Yes, of course.
o
No, I don't think it's a good idea.
o
It really depends.
10. In reality, few of us can work or study abroad. However, it's important
to have an international perspective. Developing friendships with expats in
your own country is a good idea, but how? Which of the following ideas are
you comfortable pursuing, if any?
o
Talk to them in local pubs
o
Initiate a conversation in the street
o
Attend international events
o
Offer to teach them your language
o
Connect with expats working in your company
o
Another idea
Countries for Working Abroad
Rank the countries below between 1-10 in order of preference among office
workers in your country planning to live abroad for 3 years. Select 1 for the
"most preferred country then down through 10 for the "least preferred"
country. Then try to reach consensus with your instructor and peers
through discussion.
France
Canada
Hong Kong
Australia
Mexico
60
Netherlands
China
USA
Singapore
United Arab Emirates

61
Lesson 14: Hiking for Fitness
Hiking is a fantastic way to reap all the benefits that the outdoors has to
offer. From a low-impact workout to incredible views, who wouldn't love
exploring mountain trails. This lesson will improve your English, and let
you reminisce about past hiking adventures or plan your next one.
1. How does this picture make you feel?
2. Why are some hikers using poles?
3. What do you think the sign says?
4. What type of vegetation do you see?
5. How high above the city are they?
6. Where will the hikers go next?
7. What season of the year is it?
8. How long do you think it took the hikers to get to the top?
9. Why does it appear there are no children or teenagers here?
10. How many mountains have you hiked in your country?
62
Survey: Hiking for Fitness
1. When was your last hiking experience?
o
Yesterday
o
Several days ago
o
Last weekend
o
Last month
o
Last year
o
More than a year ago
2. Where did you hike and what was the distance? (write)
3. How far was it from your home?
o
30 minutes or less
o
1 hour
o
90 minutes
o
2 hours
o
Even longer
4. Who did you go with?
o
Alone
o
With friends
o
With family
o
With coworkers
o
With acquaintances
o
Other people
63
5. What kinds of wildlife can you see when hiking?
o
Birds
o
Squirrels, mice or varmints
o
Snakes
o
Bears
o
Deer
o
Mountain Lions
o
Mountain goats
o
Chickens
o
Cows
o
Horses
o
Other animals
o
Nothing
6. How frequently do you hike?
o
Every day
o
Every week
o
Every month
o
Every 3-6 months
o
Every 6-12 months
o
Every 12+ months
7. What kinds of hikes do you enjoy? Please check everything that
applies to you.
o
I like to stop frequently to enjoy the scenery, the view, the flora,
the fauna.
o
I enjoy walking a comfortable pace with a short break every 30
minutes.
o
I prefer walking a steady, deliberate pace to cover a good distance
before taking a water break at 30 minutes.
o
I get impatient unless I can cover a distance as quickly as possible.
o
I like trails with gentle slopes.
64
o
I dont mind some hills but prefer a varied terrain.
o
I enjoy trails that go steadily up to a mountain top and then its
downhill all the way back.
o
I am physically fit and willing to take steep trails.
8. What other outdoor activities do you like to participate in? Please
check everything that applies to you.
o
Cycling
o
Ice skating
o
Boating
o
Fishing
o
Horseback riding
o
Skiing
9. What interesting or memorable stories can you describe from a past
hike? (write)
10.Which mountain would you like to hike next and why? (write)
Choosing Supplies for a 6-Hour Hike
You and your peers will leave tomorrow morning for a long hike. Of the 10
items below, select 1 for the "most important" item down to 10 for the "least
important" item. Reach consensus with your instructor and peers through
discussion.
Compass
Sunscreen
Water bottle
Sunglasses
Bug spray
65
Alcohol
First aid kit
Hat
Snacks
Water
66
Lesson 15: Business Travel
If you're offered the chance to take a business trip, take it. It will build your
experience and exposure, and offer you an opportunity to work in a
different setting. This lesson will improve your English and help prioritize
and plan your next business trip.
1. Are these travelers departing or arriving?
2. What business department do they probably belong to?
3. Who appears to be the boss?
4. Who do you think they're visiting?
5. Which of their 3 carry-on bags would you prefer for travel?
6. Are they prepared for an international flight?
7. Do they appear to be Americans?
8. Do you usually wear a suit and tie for when you travel for business?
9. Would you say they're traveling economy or business class?
10. Does your company send employees to do business abroad?
67
Survey: Business Travel
1. How often do you travel for business?
o
Once a year
o
Once a month
o
Once a week
o
A different frequency
2. What is the main purpose of your business travel?
o
Customer visits
o
Facility or factory tours
o
Company conferences
o
Training sessions
o
Internal presentations
o
Other
3. In the last 2 years, how many domestic business trips have you taken?
o
0 trips
o
1-5 trips
o
6-10 trips
o
11-15 trips
o
16-20 trips
o
More than 20 trips
4. Which domestic locations have you visited? (write)
68
5. In the last 2 years, how many international business trips have you
taken?
o
0 trips
o
1-5 trips
o
6-10 trips
o
11-15 trips
o
16-20 trips
o
More than 20 trips
6. Which international locations have you visited? (write)
7. What do you enjoy about business travel? Check all circles that apply.
o
Nothing really
o
Staying in nice hotels
o
A change of scenery and people
o
Visiting duty free shops
o
Sight seeing when I have time
o
Other
8. What items (if any) have you forgotten to bring on a business trip?
Check all circles that apply.
o
Computer cables
o
Mobile device chargers
o
Passport or visa
o
Plane tickets
o
Extra apparel
o
Something else
9. What do you use your frequent flyer points for, if you have them?
o
An extra flight
o
An upgrade to business class
o
Hotel reservations
o
Rental car
o
Merchandise
69
10. What would you do if your company asked you travel domestically at
least 50% of your time?
o
I'd resign
o
I'd negotiate a pay raise
o
I'd negotiate the time frequency down
o
I'd gladly accept the responsibility
o
Id have an other idea
Choosing a Hotel
Next week you'll be flying to New York for a business trip with colleagues.
You must decide on a hotel for your group to stay at. Examine the hotel
amenities below and rank them from (1) most necessary to (10) least
necessary. The goal is to reach consensus with your colleagues so you can
book final reservations today.
o
Free wi-fi in every room
o
A King size bed
o
In room refrigerator
o
Free liquor samples
o
Food from your country in the hotel restaurant
o
A jacuzzi in each room
o
Late check-out option (2:00 pm)
o
Complimentary breakfast
o
A room with a window
o
Free movies
70
Lesson 16: Reading Preferences
With the tremendous popularity of mobile devices and e-readers we now
have instant access to millions of online book titles. What books are you
drawn to? This lesson will improve your English and help you share and
compare your literary escapes with others.
1. Is this woman in a library or a bookstore?
2. Are the books on the shelf in English?
3. What types of books do you see on the shelf?
4. What brand of e-reader is she holding?
5. Do you think she's already browsed these books on the shelf?
6. Isn't she holding the e-reader too far from her eyes?
7. Would you feel comfortable reading your book here?
8. How much is an e-reader like this?
9. How often do you visit bookstores?
10. Do you think bookstores will exist in 10 years?
71
Survey: Reading Preferences
1. What books do you enjoy reading? Please check each box that applies
to you.
o
Business
o
Biographies
o
Science Fiction
o
History
o
Fiction
o
Self Improvement
o
Religion
o
Other
2. How often do you read books?
o
Everyday
o
o
Weekly
o
Monthly
o
Rarely
3. If you had more spare time what books would you read more of?
(write)
4. Are you reading any books these days?
o
Yes
o
No
5. What's the title of the book and author youre currently reading?
72
6. Do you prefer paper backs or e-books?
o
Paperbacks
o
e-books
7. For what reason(s) would you choose one format over the other?
(write)
8. Do you read book reviews?
o
Yes
o
No
9. Would you take a speed reading course?
o
Yes
o
No
10. Do you read books in foreign languages such as English?
o
Yes
o
No
o
Ive never tried
Best Places to Read Books
Now that we can carry a library of ebooks with us anywhere we go, what
places do you like to read the most? If you had an afternoon off from work
tomorrow and could relax alone for 2 hours to read that new book you just
bought, what places would you most like to read it and why? Review the "10
best places to read below and rank them from 1 (most favorite) to 10 (least
favorite) Compare your choices with your instructor and peers and discuss.
In bed
73
At the park
In the library
On the couch
In a bookstore
In a coffee shop
In the bathtub
On a beach
In a hotel lobby
On public transportation
74
Lesson 17: Being Entertained
At any given moment there are probably hundreds if not thousands of
attractions and performers ready to entertain you. What types of
entertainment have you enjoyed recently? This lesson will improve your
English and inspire you to discover new entertainment genres beyond just
movies or television.
1. How many people are in this band?
2. What musical genre are they performing?
3. What type of establishment is this?
4. Who appears to be the lead vocalist?
5. Which musician has a pony tail?
6. Why are most of the band members seated?
7. Can you name all of the instruments you see?
8. Which of these instruments would you like to learn to play?
9. Do you think they're playing original music or cover songs?
10. When was the last time you attended a musical performance?
75
Survey: Being Entertained
1. What sort of entertainment do you enjoy? Check all circles that apply.
o
Live theater
o
Symphonies
o
Operas
o
Movies
o
Musical performances
o
Stand up comedy
o
Art galleries
o
Jazz
o
Ballet
o
Casinos
o
Other
2. When was the last time you were entertained?
o
Recently
o
A little while ago
o
It's been ages
3. Which entertainment venues have you visited? Check all circles that
apply.
o
DisneyWorld
o
Broadway
o
Universal Studios
o
Guggenheim Museum
o
Caesar's Palace
o
Las Vegas
o
A different venue
o
None of the above
76
4. What types of music do you listen to? Check all circles that apply.
o
Jazz
o
Classical
o
Opera
o
Rock
o
Alternative
o
Traditional or Folk
o
Instrumental
o
Country
5. Have you participated in any of the following events? Check all circles
that apply.
o
A school play
o
A musical performance
o
A dance performance
o
A comedy show
o
A role play (company or language training)
o
Something else
6. Do you have friends or family members who are involved in the
performing arts?
o
Yes
o
No
7. Would you encourage your children to study the arts in university?
o
Yes
o
No
8. How do you entertain guests at your home? Check all circles that
apply.
o
Serving food and drink
o
Watching movies together
o
Watching sporting events
o
Playing video games
o
Playing cards
77
9. Who are some of the most well-known entertainers in your country?
(write)
10. What entertainment forms will you enjoy this weekend?
Entertainment Choices in America
You and your classmates are planning a 7 day tour to the US. During this
visit you'll want to visit America's most popular entertainment venues.
You've narrowed down your list to 10 venues, but only have time to attend a
few. Select 3 venues (as a group) and describe why you chose them and
eliminated others.
A Las Vegas show
Disney World in Florida
A Broadway play in New York
Mardi Gras in New Orleans
The Epcot Centre in Florida
Universal Studios in California
Sea World in San Diego
The Guggenheim Museum in New York
A professional sports game
The Chicago Symphony Orchestra

78
Lesson 18: Effective Presentations
Are you satisfied with your presentation skills? Even with a great power
point there are no guarantees you'll impress your audience. This lesson will
improve your English and show you how to deliver an effective presentation
and offer tips for public speaking.
1. Who's presenting?
2. What exactly is he presenting?
3. Who's he presenting to?
4. Do you understand his key points on the right slide?
5. What's he wearing and why isnt he in a business suit?
6. Have you watched one of Apple's product presentations?
7. What Apple products do you own?
8. Do you think Apple can innovate with this business genius now gone?
9. What product do you predict Apple will come out with next?
10. What made this man such a great presenter?
79
Survey: Effective Presentations
1. When was the last time you gave a presentation?
o
Yesterday
o
Days ago
o
Last week
o
Last month
o
Months ago
o
Last year
o
Never
2. What type of presentation was it?
o
Business
o
Academic
o
Personal
3. What was the objective of your presentation?
o
To inform
o
To entertain
o
To inspire/motivate
o
To persuade
o
Another objective
4. What was the subject of your presentation?
o
A job subject
o
A hobby or activity I enjoy
o
A subject I study
o
Something else
80
5. Will you need to give another presentation sooner or later?
o
Yes
o
No
6. What type of presentation might it be?
o
Business
o
Academic
o
Personal
7. What might be the objective of your next presentation?
o
To inform
o
To entertain
o
To inspire/motivate
o
To persuade
o
Another objective
8. What might be the subject of your next presentation?
o
A job subject
o
A hobby or activity I enjoy
o
A subject I study
o
Something else
9. Select 1 topic below and be prepared to present in class for 3-5
minutes.
o
I enjoy my job.... and here are 3 reasons why.
o
My favorite hobby is..... and here are 3 reasons why.
o
Everyone should do..... and here are 3 reasons why.
o
Why I like.... and here are 3 reasons why.
o
How to do something.... in 3-5 easy steps.
o
Topic of your choice.... with at least 3 key points.
o
Bring in one of your previous business presentations.
10. In your presentation remember to include an Introduction, 3 Main
Points, and a Conclusion.
81
Basic Presentation Skills
Whether you're asked to deliver a presentation at work, school, or for social
purposes, there are a few key points to remember. The best presentation
skills courses will teach you the following skills for improvisation, which are
extremely important when public speaking. Which ones are your could you
have improved in previous presentations? Compare and discuss with your
instructor and peers.
Use clear and simple visuals
Have good examples or stories to support your points
Use body language to support your message
Use the rule of three
Rehearse in front of a mirror
Stand up straight, speak loudly and don't sound monotone
Anticipate what tough questions you'll be asked
Know what slide is coming next
Have a back-up plan for technology issues
Keep your presentation short (no more than 22 minutes)

82
Lesson 19: Doing a Desk Job
Employee productivity has increased dramatically due to technology and
telecommuting in recent years. Yet, the downside is people have become
less active. Do you drive a desk? This lesson topic will improve your English
and recommend ways to avoid a sedentary workday.
1. What is probably this man's occupation?
2. Is he more efficient using two monitors instead of one?
3. Do you work with dual monitors?
4. How long do you think he's been sitting there?
5. What do you think about his posture?
6. How often do you think he gets out of his chair?
7. Do you think he enjoys his job?
8. Does he appear to be a worker, manager or an executive?
9. Do some men in your office have long hair like him?
10. Do you have a sedentary job like this man?
83
Survey: Doing a Desk Job
1. How many hours a day do you actually sit at your desk?
o
1 hour
o
1-3 hours
o
3-5 hours
o
5-7 hours
o
7-10 hours
o
More than 10 hours
2. What time of day do you get sluggish or sleepy at work?
o
Early mornings
o
Late mornings
o
Early afternoons
o
Late afternoons
o
Evenings
o
Late evenings
3. Which symptoms (if any) have you experienced while sitting? Check
all circles that apply.
o
Leg cramps
o
Sore back
o
Muscle spasms
o
Neck pain
o
Sore wrists
o
Tired eyes
4. I sit in front of computer at my home.
o
Always
o
Often
84
o
Occasionally
o
Never
5. Have you had a job where you spent a lot of time standing up?
o
Yes
o
No
6. How many kilometers do you estimate you walk each day?
o
1
o
2-3
o
4-5
o
6-7
o
8-9
o
10-12
o
More than 12
7. In your opinion, how many steps a day does a person need to be
considered fairly active?
o
5,000 steps
o
7,000 steps
o
10,000 steps
o
12,000 steps
o
15,000 steps
o
20,000 steps
8. Do you try to take walks away from your desk?
o
Always
o
Usually
o
Hardly ever
o
Never
9. Many US companies are giving employees "stand up" desks. What do
you think about that idea?
o
Thats a silly idea
o
Id consider it
85
10.What single thing could you start doing tomorrow to increase your
daily physical activity? (write)
Avoiding a Sedentary Work Day
The employees in your department have brainstormed a list of ideas to
become more physically active during office hours. Rank the ideas between
1-10 in terms of practicality. Select 1 for the "most practical" idea then down
through 10 for the "least practical" idea. Try to reach group consensus.
Get up from your desk every 20 minutes and stretch
Take the stairs up and down 4 floors instead of the elevator
Walk around while talking on your cell phone
Get off the subway/bus 1 stop earlier on route to the office and home
Take 30 minute walks during lunch breaks
Spend half of your team meetings standing up
Install a few "stand up desks" for employees to try in the office
Ask everyone buy a pedometer to monitor their daily steps
Avoid escalators and elevators in public places
Ask management to subsidize gym memberships

86
Lesson 20: Making Conversation
Small talk doesn't come easily for most people. Some people even avoid
social gatherings like parties and networking events because talking to
strangers is awkward. This lesson will improve your English and offer some
great suggestions on how to get better at small talk - with anyone.
1. Do you think these two men know each other?
2. Can you imagine what they're talking about?
3. Why do they have their hands in their pockets?
4. What city do you think this is?
5. Do they appear to be enjoying themselves?
6. Do you think they're taking a break from work?
8. Does this appear to be a safe part of the city?
9. Do you think they meet at this spot regularly?
10. Have you ever been approached by a stranger in the street?
87
Survey: Making Conversation
1. Who have you had a conversation with today? Check all circles that
apply.
o
A family member
o
A relative
o
A friend
o
A colleague
o
A stranger
o
Somebody else
2. Where have you had a conversation recently with a stranger?
o
At a store
o
On the subway, train or plane
o
With a taxi driver
o
At a bar
o
In a foreign country
o
Over the Internet
o
Other
3. If I were to meet YOU for the first time (as a stranger) what
conversation topics are most interesting to you?
o
Family
o
Occupation
o
Business
o
Recreation
o
Religion
o
Politics
o
Entertainment
o
Travel
88
o
Health
o
Other
4. If you were invited to a party with 25 people but YOU only knew the
host, would you still go?
o
Of course
o
No way
o
Id consider it
5. What might be inappropriate to ask a stranger at a party? Check all
circles that apply.
o
Where do you work?
o
Where do you live?
o
Are you enjoying yourself?
o
How do you know the host?
o
Hi, I'm ___, what's your name?
o
Are you married?
o
Do you earn a good salary?
o
What religion are you?
o
Who are you voting for in the next election?
6. What's the secret to a successful conversation?
o
One person keeps the conversation going.
o
Both people contribute equally to the conversation.
o
The conversation is kept to a maximum of ten minutes.
o
Both people find a mutually interesting conversation topic.
7. Do you think someone can learn to become a great conversationalist
or is that person just born with the gift of gab?
o
Theyre born with the ability to talk.
o
They can learn to converse better with practice.
8. Some people believe conversation is unnecessary and it's easier just to
send an email or text. Do you agree?
89
o
Yes
o
No
o
It depends
9. Studies show that no single factor better predicts your future income
than the size of your vocabulary. Do you agree?
o
Of course not.
o
Yes, that makes sense.
o
Maybe for some jobs this is true.
10. What famous person, living or dead would you like to have a dinner
conversation with?
o
Celebrity
o
Sports figure
o
Historical figure
o
Scientist
o
Religious person
o
Politician
o
Ancestor
o
Business leader
o
Other
Tips for Making Small Talk
A study at the Stanford University School of Business tracked MBAs 10
years after they graduated. The result? Grade point averages were no
reflection of success. Their ability to converse with others did. Being able to
connect with others through small talk can lead to big things. Read the 10
small talk tips below and provide examples of what you would say or what
body language you should avoid in each of these situations. Compare and
discuss the tips with your instructor and peers.
90
Prepare 3 topics and four basic questions to get others talking.
Be the first to introduce yourself.
Get the other person talking by making a common ground statement
Take time during introductions to remember and say names
Never glance around the room while people are talking to you.
Listen more than you talk and use confirmation statements.
Watch your body language. Don't appear uncomfortable.
Have "exit lines" ready so you can gracefully exit a conversation.
Know your current events so you have something interesting to say
Before entering a conversation in progress, observe and listen.

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Take a hot shower before bed

Avoid caffeine 9 hours before bedtime

Keep your room slightly cooler

Avoid alcohol after 9:00 p.m.

Sleep in silence. No TV or music

Read a fiction book before bed. Dont research or study

Dont eat 2 hours before bed

Go to bed at the same time every night

Professionalism and friendliness of server

Menu pricing and value

Table waiting times

Promptness of food service

Put your mobile device on mute or turn off during meetings

Select ring tones that won't bother others

Always excuse yourself before talking a call

If there is a true emergency, take the call

Keep phone calls private rather than making others listen

Avoid interrupting a face-to-face conversation to take a call

Turn off all loud mobile notifications when on busses, subways or

Never text or email while walking

Get out and exercise

Savor everyday moments

Smile even when you dont feel like it

Make friends, treasure family

Take initiative at work

Give it away, give it away now!

Put money low on the list

Have meaningful goals

Say thank you like you mean it

Give salespeople mobile devices to collect shopper information

Stop spamming customers. Send simple email offers less frequently

Have enough staff in your store

Give sales staff business cards to share with customers

Don't treat tourists as "one time" purchasers

Use "referral" programs so customers will invite friends to shop

Track sales metrics from new and repeat customers

If customers won't give their email address, make them one

Re-assign customer relationships to a new sales rep when one leaves

Eat before you start drinking

Drink one glass of water between drinks

Avoid mixing different alcohols

Avoid wine and whisky completely

Drink milk to protect your stomach

Take a multivitamin before drinking

Take and aspirin before going to bed

Stop after two drinks

Drink a sports drink before sleeping

Avoid cheap liquor

Stainless steel appliances

Central air conditioning

Backyard patio or deck

Members - age, male, female, coed

Personal trainers available

Availability of equipment (people waiting in line)

Classes offered (Yoga, Zumba, etc.)

Membership fees (deposit, monthly etc.)

Sauna, flowers, hot tub

Bring business cards

Offer to buy someone a drink

Have your business pitch ready

Think of some interesting conversation starters

Be first to introduce yourself