Attachment 1 Bug Tussel Wireless, LLC STATEMENT EXPLAINING HOW BUG TUSSEL WIRELESS, LLCS OPERATING PROCEDURES ENSURE

COMPLIANCE WITH THE FCCS CPNI RULES

1. Bug Tussel Wireless, LLC, (hereinafter the Company) shall provide , pursuant to all applicable laws and regulations, notice to the required law enforcement agencies should a security breach resulting in the disclosure of CPNI occur. After notifying the required law enforcement agencies, Company shall notify affected customers. Company will maintain a record of any CPNI related security breaches for a period of at least 2 years. 2. Company has implemented a system whereby the status of the customers CPNI status approval can be determined prior to use of CPNI. 3. Company provides training to employees concerning CPNI compliance. Trained employees are required to maintain the confidentiality of information including customer information that is obtained as a result of their employment. Employees that do not abide by these policies or otherwise permit the unauthorized use or disclosure of CPNI will be subject to discipline, including possible termination. 4. The Company does not engage in marketing when a customer makes an inbound call to Company. Should Company change this practice, the Company will, in accordance with the applicable CPNI rules, obtain a customers authorization so that Companys customer service representative may access customers CPNI during the course of the telephone conversation, solely for the duration of that conversation. 5. The Company will provide a customers phone records or other CPNI to a law enforcement agency in accordance with applicable legal requirements. 6. Company may use, disclose or permit access to CPNI to protect the Companys rights or property, or to protect users of those services and other services from fraudulent, abusive or unlawful use of such services. 7. The Company does not share CPNI data between affiliates nor does it share customer CPNI data with any third parties employed to perform marketing solicitations. 8. The Company does not engage in any out-bound marketing campaigns to customers and therefore did not and will not use, disclose, or permit access to CPNI in connection with same. If the Company were to engage in an out-bound marketing campaign, said campaign would need supervisory approval. Furthermore, a record of said campaign would be kept by the Companys CPNI Compliance Officer including: (i) a description of the campaign; (ii) the specific CPNI that was used in the campaign; (iii) the date and the purpose of the campaign; and (iv) what products and services were offered as part of the campaign. This record would be kept for a minimum of one (1) year.

9. At customer sign up, each customer is provided a notification of his or her rights regarding CPNI data and is asked whether he or she would like to Opt-in or Opt-out of receiving solicitations for additional products or services from the Company. The Company maintains appropriate paper and/or electronic records that allow its employees to establish the status of each customers Opt-out and/or Opt-in approvals (if any) prior to use of the customers CPNI. 10. The Companys employees and billing agents may use CPNI to initiate, render, bill and collect for telecommunications services. The Company may obtain information from new or existing customers that may constitute CPNI as part of applications or requests for new, additional or modified services, and its employees and agents may use such customer information (without further customer approval) to initiate and provide the services. Likewise, the Companys employees and billing agents may use customer service and calling records (without customer approval): (a) to bill customers for services rendered to them; (b) to investigate and resolve disputes with customers regarding their bills; and (c) to pursue legal, arbitration, or other processes to collect late or unpaid bills from customers. 11. The Companys employees and billing agents may NOT use CPNI to identify or track customers who have made calls to, or received calls from, competing carriers. Nor may the Companys employees or billing agents use or disclose CPNI for personal reasons or profit. 12. The Company maintains CPNI files in a secure manner such that they cannot be used, accessed, disclosed or distributed by unauthorized individuals or in an unauthorized manner. 13. Paper files containing CPNI are kept in secure areas, and may not be used, removed, or copied in an unauthorized manner. 14. The Company has implemented procedures to properly authenticate customers prior to disclosing CPNI over the phone and at its retail locations. In connection with these procedures, the Company has established a system of passwords and backup authentication methods for all customers in compliance with the applicable commission rules. If a customer cannot verify a password or answer the backup authentication security question, the Company will call the customer back at the number of record on the account. The Company will provide customers with access to CPNI at its retail locations if the customer presents a valid photo ID and the valid photo ID matches the name on the account. In 2013, the Company did not allow its customers to access CPNI and other account related information online. 15. The Company has established procedures whereby a customer will be immediately notified of account changes to passwords, backup means of authentication for lost or forgotten passwords or addresses of record. 16. In addition to the specific matters required to be reviewed and approved by the Companys CPNI Compliance Officer, employees are strongly encouraged to bring any and all other questions, issues, or uncertainties regarding the use, disclosure, or access to CPNI to the attention of the Companys CPNI Compliance Officer for appropriate investigation, review and guidance. 17. The Company has no new or additional information with respect to processes pretexters are using to access CPNI.

EXPLANATION OF ACTIONS AGAINST DATA BROKERS The Company has had no issues with data brokers in 2013, therefore no action was required. SUMMARY OF ALL CUSTOMER COMPLAINTS RECEIVED In 2013, the Company had no customer complaints regarding unauthorized access or release of CPNI.