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The best-seller by Eli Goldratt and Jeff Cox

Hugh E. Cole Managing Par tner Avraham Y. Goldratt Institute, LP

Understanding THE GOAL:

ASEM Member Benefit www.asem.org/


Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

HOUSEKEEPING
! Presentation will last 45 minutes ! There will be time at the end for questions ! Save all questions until the end ! Please turn your phone on mute
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

! Over 3 Million copies sold ! Translated into more than 21 languages

3
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Alex Rogo To ask, inquire!

Jonah Seeks truth!

UniCo
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Meeting with the boss (Bill Peach)! ! ! ! ! ! ! Late orders High cost Low efficiencies Two rounds of layoffs 20% cutback Plant is losing money!

Alex Rogo

You have 3 MONTHS!!

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Something is wrong! ! ! ! ! ! Technology Computers Good people All materials needed Have a market!

Alex Rogo

Why cant we make money?

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Alex Rogo

Jonah

Chance meeting at the airport!


Robots -> Productivity Improvement -> What is productivity? Not equations! -> Can only be measured in terms of your Goal! So!what is the Goal of your manufacturing organization?
Hint: There is only one Goal, no matter what the company
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

What is the Goal? What do we try to do? ! Produce products as efficiently as we can ! Buy raw materials in the most cost-effective manner ! Be a good employer ! Produce quality products ! Produce quality products efficiently ! Stay on the leading edge of technology ! Meet sales requirements

Alex Rogo

! MAKE MONEY!
UniCo
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Actually make more money today and in the future!


Why is that important to know?
! It enables us to answer the question what is productivity?

Alex Rogo

! An action that moves us toward making money is productive. ! An action that takes us away from making money is non-productive.

But how to measure? There is no shortage of measurements! ! ! ! ! Hours worked vs. hours paid to work! Output per hour compared to standard! Cost of products! Direct labor variances!

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Problem: !they dont tell me if I made money!

1.! Throughput (T) 2.! Investment (I) 3.! Operating Expense (OE)

Inventory ($I) $Operating Expense ($OE)

Jonah Throughput (T)

System Investment ($I)

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

$Budget

Measurements??

1.! Throughput (T) 2.! Investment (I) 3.! Operating Expense (OE)

Inventory ($I) $Operating Expense ($OE)

Jonah Throughput (T)

System Investment ($I)

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

$Budget

Throughput = Sales - TVC Net Profit = T - OE

Alex Rogo Breakfast meeting!

Jonah

Alex: Lets talk about my Robots! Jonah: Forget about the Robots - youve got much more fundamental things to concern yourself with. Alex: But what about my efficiencies? Jonah: Most of the time your struggle for high efficiencies is taking you in the opposite direction of your Goal!
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Two phenomena are found in every plant!

1.! Dependent Events 2.! Statistical Fluctuations

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

1. Dependent Events

Raw Material

! C cannot accomplish more than what B provides to it. ! B cannot work until it receives parts from A. ! A cannot do its job until it receives Raw Material.

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

2. Statistical Fluctuations
The output of any resource fluctuates over time.

15

Units

10 5

or
10

Time

Probability Distribution

On average, this resource will produce 10 units per hour On average, this resource will deliver in 10 hours On average, this customer will require 10 units per day
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Combine Dependent Events! !with Statistical Fluctuations

Raw Material
15 10 5

A
15 10

B
15 10 5

C
15 10 5

D
15 10 5

E
15 10 5

F
or
5

or

or

or

or

or

10

10

10

10

10

10

Jonah: Alex, call me when you can tell me what the combination of the two phenomena mean to your plant.
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Boy Scout Hike


Herbie

FG

Work-in-Process

Raw Material

Spreading troops mean high inventory. Closely packed troops mean lower inventory. How can we prevent the troops from spreading without losing speed/throughput?
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

What did Alex do?


Herbie

Put Herbie in the lead. Made sure that those behind could close any gaps.

But the troops became frustrated because it was too slow!


Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

What did Alex do next?


Herbie

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

What did Alex do next?


Herbie

Lightened Herbies load to enable him to speed up. Made sure that those behind could close any gaps.

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

What did Alex learn about Statistical Fluctuations and Dependent Events?

The maximum deviation of a preceding operation will become the starting point of a subsequent operation.

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

UniCo

How could Alex apply this learning to UniCo?

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Alexs system (Big Picture)


FG Inventory

UniCo
Raw Materials

Conversion (Production)

Discreet Orders

The Goal: Make more money now and in the future. The Metrics: Throughput, Investment, Operating Expense But how does the system achieve the Goal? (Details!)

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

How Alexs System achieves its Goal


(Details!)

Resources / Routing / BOM


FG Inventory
Raw Materials

Orders

Material Release
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Flow

What you have to do next, Alex, is to distinguish between two types of resources in your plant. One type is what I call a bottleneck resource. The other is, very simply, a non-bottleneck resource.
Resources / Routing / BOM
FG Inventory
Raw Materials

Orders

Bottleneck: Any resource whose capacity is equal to or less than the demand placed on it. Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

What you have to do next, Alex, is to distinguish between two types of resources in your plant. One type is what I call a bottleneck resource. The other is, very simply, a non-bottleneck resource.
Resources / Routing / BOM
FG Inventory

NCX-10
Raw Materials

Orders

Bottleneck: Any resource whose capacity is equal to or less than the demand placed on it. Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

What you have to do next, Alex, is to distinguish between two types of resources in your plant. One type is what I call a bottleneck resource. The other is, very simply, a non-bottleneck resource.
Resources / Routing / BOM

NCX-10
Raw Materials

HeatFG Treat
Inventory

Orders

Bottleneck: Any resource whose capacity is equal to or less than the demand placed on it. Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Yes, it is possible to have two bottlenecks, but first make sure they are really bottlenecks.

Resources / Routing / BOM

NCX-10
Raw Materials

HeatFG Treat
Inventory

Orders

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Yes, it is possible to have two bottlenecks, but first make sure they are really bottlenecks. In the case of the furnaces, they were bottlenecks because of the way they were operated - and Alex learned that they did not need to heat treat some parts that they processed.
Resources / Routing / BOM

NCX-10
Raw Materials

HeatFG Treat
Inventory

Orders

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Yes, it is possible to have two bottlenecks, but first make sure they are really bottlenecks. In the case of the furnaces, they were bottlenecks because of the way they were operated - and Alex learned that they did not need to heat treat some parts that they processed.
Resources / Routing / BOM
FG Inventory

NCX-10
Raw Materials

Orders

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Applying the Boy Scout Hike to UniCo

Unlike the Boy Scout hike, Alexs slowest resource was not first in line! So he had to take another approach!

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Applying the Boy Scout Hike to UniCo

FG

Work-in-Process

Raw Material

Alex tied a rope from the first operation to the constraining operation, limiting the distance (time) between them, and limiting the work-in-process. He also exploited the use of Herbie by changing certain policies.

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

In the plant, the tied Ropes looked like this.


They controlled entry points for material release of routings that led to the NCX-10. The ropes effectively choked off release of materials to the rate and quantity required by the NCX-10 to make demands for both inventory and discreet orders. Resources / Routing / BOM
FG Inventory

NCX-10
Raw Materials

Orders

He also changed work rules for breaks, QA, and maintenance.


Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Operating in this manner! ! WIP decreased ! FG inventory decreased ! Lead time decreased ! Due date performance improved ! Operating Expense Decreased ! Plant began making money!
Resources / Routing / BOM
FG Inventory

NCX-10
Raw Materials

Orders

He also changed work rules for breaks, QA, and maintenance.


Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

Until the CONSTRAINT moved to!

The MARKET!
At which time Alex used his new-found capacity and decreased lead-time to acquire significantly more business!
Resources / Routing / BOM
FG Inventory

NCX-10
Raw Materials

Orders

Alex followed what is known as the Five Focusing Steps of TOC!


Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

The Five Focusing Steps of TOC


1.! Identify the systems constraint(s). 2.! Decide how to Exploit the systems constraint(s). 3.! Subordinate/Synchronize everything else to the above decision. 4.! Elevate the systems constraint(s). 5.! If in the previous steps a constraint has been broken, go back to Step 1. WARNING
Do not allow inertia to become the systems constraint!
Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

QUESTIONS?
Hugh E. Cole AGI-Goldratt Institute hugh.cole@goldratt.com www.goldratt.com

Copyright 1995-2013. Avraham Y. Goldratt Institute, LP. All Rights Reserved.

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