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7.) WEIGHT DISCREPANCIES: When material is sold on an actual weight basis, Continental will NOT honor claims for discrepancies of less than one (1) percent of Continentals reported weight. Weight discrepancy claims for amounts greater than one (1) percent of Continentals reported weight will be considered on an individual basis. To be considered, these claims must be fully supported by printed, certified scale tickets or an original copy of a light/heavy scale ticket from a certified public scale. 8.) REMOVAL OF MATERIAL: If properly and safely prepared for transport, Continental will remove approved rejected material within two (2) weeks from the date your company obtains an RMA claim number from Continental. Continental reserves the right to refuse removal if the rejected material is improperly and/or unsafely prepared for transport. 9.) DISPUTE RESOLUTION/GOVERNING LAW: Continental and its customers hereby agree that any and all disputes between Continental Steel & Tube Company and its customers shall be adjudicated in the County of Broward in the State of Florida in accordance with federal laws and the laws of the State of Florida. At the conclusion of any/all litigation, Continental and its customers agree that the prevailing party shall be entitled to full recovery of any/all attorneys fees and court costs incurred during the tenure of the legal proceeding. Continental and its customers further agree that any/all legal action undertaken by Continentals customers must be filed within one (1) year from the date of the customers claim. Continental and Continentals customers agree that any/all legal action initiated after one (1) year from the date of the customers claim will be barred nothwithstanding any statuatory limitations to the contrary.
An authorized signatory from your company can demonstrate your companys COMPLETE agreement to comply with the formalities contained within this OFFICIAL Claims Policy by signing below and returning this agreement to us by fax (954-332-2296) or email (accountant@continentalsteel.com.)