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Step
Step1 Claimingcentrality ofjusticeinworld
TextfromSampleRA(Campbelletal.,2007)
Researchhasexploredemployeeperceptionsofjusticebecausetheycanhave seriousorganizationalrepercussions,includingjobsatisfaction,organizational commitment,evaluationofauthority,organizationalcitizenshipbehavior, withdrawal,andperformance(Colquitt,Conlon,Wesson,Porter&Ng,2001). Scholarsnowrecognizefourcategoriesoforganizationaljustice:distributive, procedural,informational,andinterpersonal(Colquittetal.,2001). Distributivejusticeisconcernedwith... Organizationalbehaviorresearchhasemphasizedtheroleofnormsin understandingjustice.Cropanzano,Rupp,Mohler,andSchminke(2001)wrote... Muchoftheresearchinorganizationaljusticetreatscommunicationas informationtransfer(e.g.,Gopinath&Becker,2000)andthereforeshedslittle lightoninterpersonaljustice(or,onecouldargue,oninformationaljustice).To date,communicationscholarshavehadrelativelylittleimpactinthisareadespite ourobviousexpertiseinbothhowpeoplearegiveninformation... Yamaguchi(2005)isanotableexception.FollowingAmbroseandHarland (1995),Yamaguchi(2005)investigatedtheperceivedfairnessofthreecategories ofinfluencetactics(Yukl&Falbe,1990)... Inthisarticle,wewanttobuildontheseresearcheffortsbyexploringthe usefulnessofrapportmanagementtheory,whichhasbeenconnectedtothe developmentofLMX(K.S.Campbell,2006). Intheirreviewofpriorresearchonrapportwithinavarietyofdisciplines,Gremler andGwinner(2000)notedthatacommonthemeisthatrapport... Rapportmanagement(SpencerOatey,2000)referstotheuseoflanguageto managesocialrelationsbyattendingtoourfellowinteractants... TheframeworkinTable1isusefulforhelpingmanagersunderstandthe fundamental,universal,yetunspokenexpectationsthatsubordinatesbringtoany interaction(K.S.Campbelletal.,2003):Subordinatesfindthoseinteractionsin whichtheirdesires/rightsaretendedbymanagersmostenjoyableandfeelthe greatestconnectionwiththosemanagerswhotendtheirdesires/rights.... Theaimofthisarticleistodetermineifrapportmanagementtheorymayprovide ausefultoolforunderstandingandmanagingemployeeperceptionsofjustice relatedtotheperformanceofnecessaryevils. Theconnectionbetween(in)justiceandeachofthefourdesires/rightsfromTable 1willbediscussedindetailafterwepresentourmethodforcollectingand analyzingnarrativedatainthefollowingsection.
Move1
Establishinga territory
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Move2
Establishinga niche
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Move1
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