Micr rosoft

O Outlook k 20 010
Qu uick Reference e Card
The e Outlook k 2010 Sc creen
Quick Acce ess Toolbar Title e bar Reading Pane C Close button

Naviga ation Pan ne

File tab Ribbo on igation Navi e Pane

Contains ma ail-related folders llike your Inbox, Sent Items, and Search Folde ers. Use the ection at the top of f the pane for easy y Favorites se access to fre equently-used fold ders.

Enables you u to view and sche edule ts, event, and mee etings. View To Do B Bar appointment shared calen ndars and compar re calendars by viewing them m side-by-side.

Store and ke eep track of addre esses, phone numbers, an nd e-mail addresse es.
Sta atus Bar zas Messages People Pane Zoom m

Organize to-do lists, track task k progress, and delegate tas sks. Notes: Use like electronic Pos st-It Notes to writ te down inform mation. Folder List: Displays a list of all your Outlook folders. Add shortcuts to fo olders and Shortcuts: A access. locations in O Outlook for quick a

The e Fundam mentals

The e File tab menu an nd Backstage view w contain commands for wor rking with a progra ams files, such as Save As, Save Atta achments, Close, New, N and Print.

Mail: Basics
To Create C a New Mes ssage:
1. Click the New E-ma ail button in the New group of the H Home tab on the Ribbon. Or, press < <Ctrl> + <N>. 2. En nter the e-mail add dress(es) in the To o: bo ox, or click the To button to use the e Ad ddress Book. 3. Click the Cc: or Bcc c: buttons and nter the e-mail add dress(es) for whom m en yo ou want to send co opies of the message. m 4. En nter the subject off the message in th he Subject box. 5. En nter the text of you ur message in the te ext box. 6. Click the Send butto on.

To Check for New Messages: Click

the Send/Rec ceive All Folders button or press <F9> >. To Preview and Print a Messa age: Click the File tab and select Pri int, or press <Ctrl> + <P>.

Keyboa ard Shortcuts

Save Preview and Print Undo Cut Copy Paste Check Spe elling Check for Mail Save, Clos se, and Send Reply Reply to A All Address B Book Help Switch Be etween Application ns New Item Search < <Ctrl> + <S> < <Ctrl> + <P> < <Ctrl> + <Z> < <Ctrl> + <X> < <Ctrl> + <C> < <Ctrl> + <V> < <F7> < <F9> < <Alt> + <S> < <Ctrl> + <R> < <Alt> + <L> < <Ctrl> + < <Shift> + <B> < <F1> < <Alt> + <Tab> < <Ctrl> + <N> < <Ctrl> + <E>

Message Indicators: h not been read d. Message has Message has h been read. File is attached to the messag ge. Message has high or low importance. To Minimize the t Ribbon: Click the Minimize Ribbon button on the e Ribbon. Or, pr ress <Ctrl> + <F1>. Or, right-click a ta ab and select Mini imize Ribbon from the t contextual me enu. To Change Account A Settings: Click the File tab an nd select Open. Click C the Account Settings S button. To Change Program Settings: : Click nd select Options s. the File tab an To Get Help: Press <F1> to op pen the Help window. Type your questio on and press <Enter> >.

To Reply R to a Messag ge: Select/open th he

mess sage, click the Re eply button, type your reply, and click th he Send button.

To Forward F a Messag ge: Select/open th he

mess sage, click the Fo rward button, ent ter the e-mail e address(es) ) in the To field, enter r comments in the e Body area, and click the Send button. mess sage and press th he <Delete> key. to vie ew it in the Readin ng Pane or double eclick the message to o open it.

To Delete D a Message e: Select the

To Open O a Message: Click a message

Mai il: Advanced Task ks

To A Attach a File to a Message: Click the t Attach Item button b in the Includ de
grou up of the Message e tab in the Messa age window. the Reading Pane. To Cre eate a Contact Gr roup: Click the Ne ew Items button in n the New group on the Ribbon and selec ct More Items > Contact Group. Click the Add ers button in the M Members group on n the Ribbon, sele ect a name in the Membe list, clic ck the Members b button, and repeat for each name to o be added. Click OK, the en click Save & C Close in the Action ns group of the Co ontact Group tab. To Cre eate a Signature: In the message w window, click the S Signature button in the Inc lude group of the Message tab on the Ribbon, select Signatures, and e. create the new signature ange a Messages s Options: In the message window w, click the To Cha Option ns tab on the Ribb bon and click the M More Options d dialog box Launch her. Here you can specify: if the message is importan nt or sensitive; importa ance or sensitivity of the message; iif you want to add voting buttons to the me ssage; where rep lies should be sen nt to; if you want a read receipt; and want to encrypt the e message or dela ay its delivery. if you w To Mov ve a Message to a Different Folde er: Select the item m, click the Move button in the Move group p of the Home tab of the Ribbon, an nd select the ation folder. Or, click and drag the item to a different f folder in the destina Naviga ation Pane. To Tur rn On the Out of O Office Assistant: Click the File tab b, select Info and click th e Automatic Rep plies button. ve a Message as a Draft: Click the Save button on th he Quick Access To Sav Toolba r in the message w window. The message appears in the Drafts folder. eate a New Rule: Click the Rules button in the Move group of the To Cre Home ttab on the Ribbon n and select Creat te Rule. To Man nage Rules: Click k the Rules button n in the Move grou up of the Home tab b on the Ribbon and selec ct Manage Rules a and Alerts.

To P Preview an Attac chment: Click the attachment in the e message preview in To O Open an Attachm ment: Double-click k the attachment in the Reading Pa ane.
The e file opens in its default d program. To F Flag a Message as a a To-Do Item: Right-click the me essage, select Fol llow Up f from the contextua al menu, and sele ect a flag. Or, click the flag icon on the message. Or, sele ect the message, click the Follow w Up button on the ndard toolbar and select a flag. Stan To C Categorize a Mes ssage by Color: Click C the Quick Click icon on the mes ssage. Or, right-cliick the message, select s Categorize e from the contextu ual men nu, and select a co olor category. Or, select the messag ge, click the C Categorize button n in the Tags grou up of the Home tab b on the Ribbon, and a sele ect a flag. To R Recall a Message e: Open the Sent Items folder. Dou uble-click the mes ssage, click the Ac ctions button in th he Move group of the Message tab on o the Ribbon, and selec ct Recall This Message. Choose to o delete the messa age or re eplace the messag ge with a new one e in the dialog box x and click OK. You can only recall a message if you are us sing MS Exchange e Server and the recip ipient has not open ned it. To R Resend a Messag ge: Open the Sen nt Items folder. Do ouble-click the mes ssage, click the Ac ctions button in th he Move group of the Message tab on o the Ribbon, and selec ct Resend This Message M . Edit the message and ary and click Send d. recipients as necessa

Cal lendar
To O Open the Calendar: Click the Cale endar button in the e Navigation Pane e. To C Change Views: Click C a view option in the Arrange gr roup on the Home e tab, or click the View tab and select an option there. View a Specific Date: D Click the dat te in the Date Nav vigator, or click an nd To V drag g to view a set of consecutive c dates s. To S Schedule an App pointment: Click the t New Appointm ment button in the e New w group on the Ho ome tab or press <Ctrl> < + <N>. To S Schedule a Recu urring Appointme ent: Click the New w Items button in th he New w group on the Rib bbon, and select More M Items > Rec curring App pointment. To S Schedule a Meeting: Click the New w Meeting button in the New group on the Ribbon. Add recip pients and meeting g details and click Send. To S Schedule an All Day D Event: Click the t New Items bu utton in the New group on t the Ribbon and se elect All Day Even nt. To R Reschedule an It tem: Click and dra ag the item to a ne ew date and/or tim me on t the Calendar. Or, double-click the item to open it, mak ke your changes, and click k the Save & Clos se button in the Ac ctions group on the Ribbon. To E Edit an Item: Clic ck the item to view w the Calendar Too ols contextual tab. Or, dou uble-click the item, make your chang ges, and click the Save S & Close but tton he Actions group on o the Ribbon. in th To D Delete an Item: Select S the item and d press <Delete>. Or, select the item m and d click the Delete button b in the Actions group of the Ap ppointment tab on n the bon. Ribb To S Search the Calen ndar: Click in the Search S box in the upper right corne er, or pres ss <Ctrl> + <E>. Type T search keyw words and press <E Enter>.

Cont tacts
To Ope en Contacts: Clic k the Contacts bu utton in the Naviga ation Pane. To Cha ange Views: Click k a view option in t the Arrange group p on the Home tab, or c click the View tab b and select an opt tion there. To Crea ate a New Contact: Click the New Contact button in the New group on the H Home tab or press s <Ctrl> + <N>. To Crea ate a New Contact Group: Click th he New Contact G Group button in the New w group of the Hom me tab on the Rib bbon. Click the Add Members button in the M Members group on n the Ribbon, select a name in the liist, click the Membe ers button and rep peat for each name to be added. Cliick OK, then click Save & Close in the Actiions group of the C Contact Group tab b. To Edit t a Contact: Doub ble-click the contact and make your changes. To Find d a Contact: Type e your search text t in the Search Co ontacts field or press < <Ctrl> + <E>. Or, c click the Find a Contact field in the e Find group on the e Home ttab, enter your sea arch text and pres ss <Enter>. To Dele ete a Contact: Se elect the contact a and press <Delete e>.

Task ks and To o-Do Items

To Ope en Tasks/To-Do L List: Click the Tas sks button in the N Navigation Pane and se lect To-Do List or r Tasks in the Nav vigation Pane. ate a New Task/T To-Do Item: Click the New Task bu utton in the New To Crea group o on the Home tab o or press <Ctrl> + < <N>. To Com mplete a Task: Cllick the Mark Com mplete button in th he Manage Task group o on the Ribbon, or c click the tasks check box in Simple e List view. To Dele ete a Task: Selec ct the task and pre ess the <Delete> k key. Or, click the Delete button in the Dele ete group of the Ho ome tab.