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April-2008
Communicative English
(New Cause)
[Time : 3 Hours] [Max
Marks:70]
Solution
1. What is the importance of feed-back? Discuss various types of
feed-back? (14 Marks)
Ans:- Feedback refers to messages or information that are sent back to the
source from where the message came. The speaker adjusts messages by
strengthening, de-emphasizing or changing the content or form of the messages.
There are certain dimensions along which feedback is appraised and observed
with respect to certain attributes.
1. Importance of listening.
Do you ever find yourself mindlessly saying “uh huh” when one of these
folks is trying to tell you something only to have say just after “I’m sorry what did
you say?" Have you been in a conversation with one of them and you are not
really listening completely to what they have to say because you are too busy
formulating your response?
Allowing the person to completely finish their thought before you begin to
form a response is also crucial to good listening. To take it even one step further
wait a moment before you begin to reply. This gives the other person a chance to
add anything else they may have thought of. By waiting an additional moment
before you reply you also let the other person know they have been heard
completely. If you practice this for a time people will relax when conversing with
you because they will know that they don’t have to rush to get their two cents in.
They will appreciate the fact that they can communicate with you and be heard.
When having those important conversations with the people closest to
you, try taking it one step further and repeating back what they said “what I heard
you say is you are uncomfortable...” By doing this you give the other person the
opportunity to correct any misconceptions that may have occurred or to clarify
any points they were trying to make. This heightens the level of communication
you are enjoying. And the person you are communicating with will certainly feel
respected and important given the care you are taking with the conversation.
The technique of repeating back for clarity had been extremely useful when I
have had conversations with my teenagers. It also comes in handy when
speaking with a spouse or partner. Often times in those situations we begin to
assume we know what the other person means. Allowing them to express
themselves completely actually allows for greater intimacy, something we often
desire in our relationships but wonder why we are not achieving.
The strategies I spoke about are just as effective in the workplace especially
in sales. If you are really listening to what your customer wants it will be that
much easier to fulfill their needs. The customer will be impressed that you
listened to what they were communicating instead of just going into sales mode. I
have personally found in sales that the more I listened and the less I talked the
better my sales ratio was and the more satisfied my clients were. That is a win-
win situation for all involved.
2. Oral communication.
Ans:- The very basic communication if communication with self it is called Intra
personal communication. During Intra personal Communication one thinks and
introspects. On other hand, when one engages in Interpersonal communication,
one interact with another, learn about him or her and act in ways that help to
establish relationship.
Ans: - The following are the types of barriers which effects Communication:
• Physical Barriers:
• Semantic Barriers:
• Psycho-Sociological Barriers:
The President,
Sardar Patel School,
Maninagar,
Ahmedabad – 380008.
Respected Sir,
Subject: Application for the post of an English teacher
I referred to the advertisement for the post of an
English teacher in the higher secondary section of your renowned institution and
I present myself as one of the candidates for that post.
Personal Bio-data:
Sex : Male
Age : 28
Nationality : Indian
Education:
Experience:
Yours faithfully,
Sharad Lia
Enclosed :
OR
Respested Sir,
Kindly note our complain and please take necessary action to solve
our complain as early as possible.
Thanking you.
Yours faithfully,
Sharad N.Lia
(B) As the manager of a software company, write a memo to an
employee warning him/her that he/she should report for the duty
on time.
(7 Marks)
Ans:-
OFF SHORE SOFTWARE COMPANY
MEMO
Date: August 19, 2006.
FROM: Manager
TO: Employee
Dear suraj,
I am informed that you are not reporting to the office on time.
Because of your habit other staff members are also affected. I am not going to
tolerate this any long. .
From now if you will not report on time then we will be forced to take
strict steps against you. Take it as the last warning for you. So please take it
seriously.
Manager
OR
(B) As the principal of a collage, write a letter to a staff-member
appreciating his dedicated services to the college.
Ans:-
CHIMANBHAI PATEL INSTITUTE OF COMPUTER
APPLICATION
Date: June 20, 2007.
To: Keyur shah
To inform you with pleasure that because of your support and hard
work, our college students are being encouraged in each and every field and
also because of your brilliancy in subject like I & H and A.V.W.P .NET. We are
also very proud of you as you are holding PHD degree. Your manner of
conveying education to the student is really excellent. Our college and students
are very well satisfied with your work. The Award received to our college from the
university is because of your hard work only. For that we are very proud of you.
Really we are very thankful to your work and we wish that you
receive great progress in your life.
Principal
Ans:- It took nineteen years to create who I am today. Within these years, I have
been given the freedom to explore the world in order to satisfy my curiosity
toward all the strange and wonderful things in the world around me.
I grew up in a healthy family. I had an elder sister and a younger brother and this
made my childhood days more colorful. My parents both had stable careers and
this provided us with more opportunities to learn what we desired too. I
remember when I was a young boy; my parents bought us a piano. I have been
exploring music ever since my sister started taking piano lessons. I remembered
that I was often been fascinated by the sound of the piano whenever my sister
was playing the piano. I will be easily carried away by the melodies of the piano.
This affected me so much that I insisted to my parents that I also wanted to learn
piano. So I started my musical journey and continue it to this day. I finally
completed my grade eight piano with a merit. After all the hardship I went
through, success was finally shown in my result. Within these years of learning, I
can either vent my anger or express my happiness through the key on the piano.
I did not end my music after I went to secondary school. There, I joined the
Gijarat Orchestra Society. My purpose of joining this society was to learn more
about my own traditional culture's music. I took a position in strings and my
musical instrument is named "Tanpoora". It is a traditional Chinese musical
instrument similar to violin. Instead of having 4 strings, a tanpoora only has two
strings which can also produce beautiful musical notes as a violin does. It is
slightly lower pitched than violin and it has two wooden knobs for tuning by
turning either clockwise or counter-clockwise. I absolutely love the tanpoora and I
have discovered that with the background in piano, I am learning with
tremendous speed. My teacher said that I am bestowed with talent and asked me
to keep up the good work. My diligence paid off as I was upgraded from being a
member of the orchestra to a concert master. I am very proud that I am able to
take up the responsibility for the orchestra. This also proved that I have
leadership quality.
Ans:- Do you know the person who taught me how to tie my shoelaces? He is
the one whom I admire. He is my father. My father is the most important person
in my life. He is the one who raised me, looked after me, showed me the right
way, gave me advices, supported me, and did many and many things for me. I
admire my father for many reasons; he is a kindhearted, a strong-willed and a
supportive man. He loves and cares for others, works hard in life and helps those
who are in need.
My father is very kind hearted. He is the most loving and caring person I
have ever seen. He always wants to see us as one happy family. If anyone of us
is feeling sad or stressed, he would comfort him/her and try his best to make
him/her feel better. He would stay awake all night if one of us is sick. Because he
loves us and wants us to be the best, he tells us what is right and what is wrong.
When we commit a mistake, he never shouts at us but he tells us that it is wrong
and that we should fix it and not repeat it again. My father treats people around
him with kindness and love. He never carries in his heart any grudge or hatred
for anyone. There is always a big smile on his face. That is why everyone who
knows him admires him.
(B) Read the following passage carefully and answer the questions
given below:
(6
Marks)
We are different from other animals because we have
the power of reason and knowledge. These unique powers are meant
to be used for the good of all and to make this world a better place to
live in. But due to greed and selfishness, we use them for selfish
purposes. We want to make to make our life comfortable. We have
little concern for others. We do not care for other living creatures,
nor do we care for environment. Wild animals are killed, trees are cut
down, atmosphere is polluted. Ecological imbalance is the result of
all this thoughtlessness. If ere ant to be truly called humans, then we
should cultivate certain traits like love, selflessness, concern for
others and respect for environment. Then only we can live and let
others live and this earth will be saved from destruction.
4. Do as directed:
(A) Fill in the blanks with appropriate forms of verbs given in the
brackets.
(4
Marks)
1) The students Greeted the teacher when she entered the class.
(greet)
2) He came quietly and took the seat.(Take)
3) My father helped me yesterday in my project work.(help)
4) These days it gets cold in the nights.(Get)
5) The policeman ran after the thief and caught him.(Catch)
(D) Choose the correct word from the bracket and fill in the blanks.
(any THREE)
(3 Marks)
1) I booked two berths in the train.(Births, Berths)
2) My gardener takes good care of my lawn .(loan, lawn)
3) In this noise, how can you have peace of mind.(piece, peace)
4) Self-knowledge is the sole purpose of human existence.(soul,
sole)
5. Do as direct:
(A)Use the following phrasal verbs in meaningful sentences:
(Any TWO)
(3 Marks)
2) To take up.
Ans:- I take up an offer of discount on buying a second hand car.
3) To drop in.
Ans:- I dropped in to my uncle’s house last night.
4) To be in touch with.
Ans:- I like to be in touch with my cousins.
(D) Match the words in column ‘a’ with their opposites in column ‘b’.
(Any THREE) (3 Marks)
A B
Wrong Far
Easy Improper
Near Difficult
Proper Right
Answer:
Wrong - Right
Easy - Difficult
Near - Far
Proper - Improper