Andrea D.

Trent, SPHR

C: 201-725-0357 andrea_trent@hrbizpartner.net
http://www.linkedin.com/in/andreatrent Los Angeles, CA 90048

Human Resources Manager / Generalist

Areas of Expertise Talent Acquisition/Retention HR Infrastructure Performance Management Systems Reductions in Force (RIF) Salary Benchmarking/Equity Research Benefits Planning & Negotiations Employee Relations & Mgmt Training Handbooks and Policy Restructuring On-boarding/Exit Planning Microsoft Office Suite, HRIS Systems Professional Experience
HR CONSULTANT, HRBIZPARTNER, June 2009 to July 2010 (full-time) and November 2010 to Present (part-time) Provide a broad range of consulting services to job seekers on a volunteer and fee-per-service basis. Also provide consulting to businesses, including long term assignment for Empire Today (South Hackensack facility). Accomplishments during this assignment consisted of: Employee Relations: Mitigating risks for various harassment charges and other employee improprieties by conducting investigations, while working in conjunction with national HR Director and legal counsel. Reducing or eliminating employee conflicts to create a more productive working environment. Management Coaching: Coaching Managers with solutions in responding to employee issues. Recruiting: Assisting General Manager of facility to recruit staff while undergoing major organizational change within facility.

Value Offered STRATEGIC BUSINESS PARTNER Former business owner / entrepreneur with broad-based experience in infrastructure implementation, organizational development, employee relations and HR/business process reengineering. PROFICIENT HR GENERALIST Adept at handling full-spectrum of HR deliverables; capable of supporting the full life cycle HR process from recruiting to on-boarding to termination. WEB 2.0 AND HR TECHNICAL INTEGRATION Implementation of HR social media branding and recruiting, and HR intranet development.

DIRECTOR OF HR, ELECTRIC BAT INTERACTIVE, LLC, Austin, TX, July 2010 to October 2010 (company closed) Engaged in heavy recruitment and full cycle generalist duties for this start-up game studio. Provided direction to HR/Executive Assistant. Key accomplishments included revamping HR documentation for more effective processing, procuring more effective game industry recruiters and utilizing social networking to increase candidate traffic. Staff: 1 HR MANAGER, MIG & COMPANY, INC., New York, NY, May 2008 to June 2009 (position downsized) Recruited to build the inaugural HR infrastructure for a software consulting firm and launch competitive and cost-effective HR initiatives. Developed systems for recruiting, benefits, and salary benchmarking. Created and managed LOA system. Infrastructure Development: Created first formalized policies and procedures for a company that had experienced explosive growth in just 4 years. Ensured HR compliance, mitigated firm exposure, and minimized employee relations issues by introducing consistent and equitable processes for recruiting, performance management, and job descriptions. Organizational Planning: Analyzed competencies of all employees and utilized a skills matrix database to review talent across the company, reviewed for exempt/non-exempt classification compliance, and helped create reporting relationships. Recruiting: Recruited staff using paid, low-cost or no-cost sourcing strategies and leveraging Web 2.0 business and social media networking sites. Introduced formal applicant tracking procedures to expedite the interview process and create a talent database. Managed internship program with sponsored university. Performance Planning: Retooled the performance appraisal process to incorporate clearer objectives and more measurable proof of performance. Created a formal disciplinary process to more strategically and consistently manage performance issues and ensure HR best practices company-wide. Benefits Management: Trimmed employer costs by 41% ($250K) while simultaneously enhancing benefits package. Introduced LTD, STD, life insurance, 401k, and streamlined PTO plans. Page 1 of 2

Andrea D. Trent, SPHR

C: 201-725-0357 andrea_trent@hrbizpartner.net
http://www.linkedin.com/in/andreatrent Los Angeles, CA 90048

E-Learning: Managed firms online training curriculum and tracked employee certifications to ensure compliance with Microsofts partnership requirements. Visa Processing: Worked with immigration attorney in processing and management of immigration visas.

HR MANAGER, CAST SOFTWARE INC., New York, NY, November 2006 to May 2008 Oversaw the HR function for this European software development firms 3 U.S. offices. Recommended strategies to improve compliance, streamline recruiting practices, proactively address employee relations issues, and improve competitiveness/total rewards package. Managed benefits and LOA. Co-managed one assistant. HR Vendor Negotiations: Saved company tens of thousands of dollars in recruiting fees and close to a quarter of a million dollars in benefits costs by renegotiating terms of service with outsourced providers. Process Improvements: Developed employee handbook, job descriptions, and performance appraisal/disciplinary process and reduced office administrative costs by $20K. Introduced exit interviews and surveys to determine cause for high turnover. High Volume Recruitment: Managed soup to nuts recruitment process from clerical to management positions. Project Management: Oversaw office move; visited properties, hired movers, and managed logistics.

OFFICE / HR MANAGER, PRO-MEDIA COMMUNICATIONS, New York, NY, November 2001 to November 2006 Managed LOA, recruiting, employee relations, performance management, and benefits for this public relations firm. Staff: 4 Employee Relations: Wrote employee handbook and employment contracts; managed employee relations issues. Benefits Administration: Cut benefits costs by several thousand dollars and decreased operations/outsourcing expenses. Career Planning: Revamped the performance appraisal process to provide more specific feedback and development plans for employees.

Prior Business Experience

PRESIDENT, TRENT ENTERTAINMENT / TRENT PUBLIC RELATIONS, West Hollywood, CA Owned and managed a public relations agency that evolved into a full service entertainment firm. Hired, trained, and supervised staff of 6. Trent Public Relations: Managed press relations and marketing for emerging artists. Composed bios and press releases, arranged interviews, photo shoots, tour press, and media communications. Trent Entertainment: Managed the careers of several artists which included handling record and publishing contracts, developing full scale tours including logistics and handling all promotions and marketing. Oversaw all business initiatives.

Education & Certifications

SENIOR PROFESSIONAL IN HUMAN RESOURCES (SPHR): BACHELOR OF SCIENCE, BUSINESS MANAGEMENT: HR CERTIFICATION INSTITUTE SINCE 2009 COLORADO STATE UNIVERSITY GLOBAL CAMPUS (CURRENTLY ATTENDING) ANTICIPATED GRADUATION DATE: 2016 SANTA MONICA COMMUNITY COLLEGE GRADUATED AUGUST 2013 WITH HIGH HONORS (DEANS LIST)

ASSOCIATE OF SCIENCE, BUSINESS ADMINISTRATION:

Professional Affiliations
SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM), HUMAN RESOURCES ASSOCIATION OF NEW YORK (NY City Chapter of SHRM), PROFESSIONALS IN HUMAN RESOURCES ASSOCIATION (Los Angeles Chapter of SHRM)

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