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At SCS we believe in offering high-quality integrated services to fulfill our customers’ requirements and
expectations. Our unmatched resources and understanding of global economics translate into consistent
quality of customer services.
Our aim is to turn knowledge in to reality for the benefit of our customers, our people and our societies.
SCS has team of qualified Consultants which include Engineers with Management Backgrounds with vast
Industrial Expertise.
Our Values: Hard and dedicated team work coupled with integrity & Commitments towards People and
Societies. We believe in change.
We are thankful to give us an opportunity to introduce you the roadmap for effective mapping of your
existing system to Quality management system ISO 9001:2008 requirements. Below please find ISO
9001 overview along with scope and activity plan for Documentation, Training and implementation.
We will appreciate your response in order to explain you in detail about our proposal, but if you have any
question in the mean time, you can reach us on above mentioned address.
Sincerely yours,
Gajendra Khare
WHAT IS QMS
A quality management system in accordance with ISO 9001:2008 will provide your organization with a set of
processes that ensure a common sense approach to the management of your organization.
The system should ensure consistency and improvement of working practices, which in turn should provide
products and services that meet customer's requirements. ISO 9000 is the most commonly used international
standard that provides a framework for an effective quality management system.
The ISO 9000 family is primarily concerned with "quality management". This means what the organization
does to fulfill:
- The customer's quality requirements, and - Applicable regulatory requirements, while aiming to -
Enhance customer satisfaction, and - Achieve continual improvement of its performance in pursuit of these
objectives.
ISO 9001:2008,
The requirement standard, includes the following main sections:
1. Quality Management System
2. Management Responsibility
3. Resource Management
4. Product Realization
5. Measurement Analysis and Improvement
SIDDHARTHA CONSULTANCY SERVICES
Add: B-7&8, Ganesh Nagar,Pandav Nagar Complex, New Delhi-92 www.scsuniversal.com
Improves
O 9001:2008 Implementation Benefit
• POLICIES & OBJECTIVES set by 'top management'
• understanding customer's requirements with a view to achieving CUSTOMER SATISFACTION
• improved internal and external Communications
• Greater understanding of the organization's processes
• Understanding how statutory and regulatory requirements impact on the organization and
your
Customers
• clear responsibilities and authorities agreed for all staff
• improved use of time and resources
• reduced wastage
• Greater consistency and traceability of products and services
• Improved morale and motivation
• Customer Confidence, Satisfaction and TRUST
• Level of Assurance in Organisational QUALITY
• Conformance to Legal and Regulatory Requirements
• Organisational PROFITABILITY
• Ability to Differentiate Organisation for Competitive Advantage
• Organisational Credibility & Reputation
Commitment
• Continuous Improvement
• Preparedness for Independent Review
• Measure against Best Practice
SIDDHARTHA CONSULTANCY SERVICES
Add: B-7&8, Ganesh Nagar,Pandav Nagar Complex, New Delhi-92 www.scsuniversal.com
ISO 9001 is perceived as an affective management tool for improving the levels of
Quality, Reliability and Performance on a continual basis, be it in manufacturing units
or in service sector.
Plan what you do - do as per the plan - check for the expected results – act
for correcting the same leading to continual improvement - being the MOTTO
of ISO 9001, brings in some inherent benefits to an Institute. These could be
tangible and non-tangible.
Although the basic system exists in any Institute, what are lacking are planned
activities towards,
BENEFITS
Planning each and every activity puts in some discipline into the system which
avoids duplication or missed/ delayed actions causing delays / added costs.
Doing as per the plan ensures Consistency in the education delivery process.
Documenting the process/ activities generate means for audit, basis for corrective
action and continuous process improvements. Training new personnel becomes
easier with the documented procedures/ instruction.
Operations will tend to shift towards System orientated from Person oriented.
Better standing in the market. Education delivery service marketed shall be from
an ISO 9001 certified Institute.
MYTHS
“ISO 9001 slows down the process and calls for lot of documentation to be
maintained” or “ISO 9001 is generating records to satisfy the ISO
auditors”.
One need to come out of this MYTH, develop faith in the ISO system, put good
sincere efforts so the real benefits to the Institute can be derived.
If we can divide above into following major activities, the scope of work from our
side and support required from your side shall be as follows,
Main Resource required – Management Representative who shall be focal point for
system development, maintenance and improvements. Shall be main focal point for our
interaction.
A team can be formed to distribute the development work among staff such that there is
involvement and commitment to implement.
The cost of certification fees charges depends from Agencies to agencies and
includes
Registration fees
Certification audit fees
Surveillance audit fees
.
Based on the activities carried out in the Institute, the scope of certification has to be
defined and certificate issued accordingly.
MONTHS
ACTIVITIES
Sn
1 2 3 4 5 6
14. CERTIFICATION