SLIT 502 - Business Process Integration (BPI) Program: MBA Semester: II Class of: 2012 -2014 Faculty Name:

Dr.Manas Ranjan Pradhan Course Code: SLIT 502 Sessions: 33 Credit: 3 Section:N

Course Description The course provides comprehensive understanding of the organizations business processes that spans across organizational boundaries and their integration through Enterprise Resource Planning (ERP) software. The students will also be trained to use the SAP ERP software (ECC 6.0). They will be given hands on exercises on modules such as sales & distribution (SD), materials management (MM), production planning (PP), financial accounting (FI) and managerial accounting (CO) to understand the integration of various business processes and to generate different reports such as sales orders, purchase orders. Course Objectives (i) (ii) To understand the business processes and their integration in an enterprise. To enable the student to use the SAP ERP software and work on associated modules to provide an overall understanding of business process management in a networked organization.

Suggested Reading # 1 REFERENCE BOOKS SAP University Alliances Handbook (Reading Materials and Exercise Book GBI2.0) Essentials of Business Processes and Information Systems ERP Demystified SAP SD (covers SAP ECC 6.0) Black Book SAP MM (covers SAP ECC 6.0) Black Book SAP FICO (covers SAP ECC 6.0) Black Book SAP SCM: Applications and Modeling for SCM. CRM at the speed of light: Essential Customer Strategies for the 21st Century. AUTHOR / PUBLICATION Sap AG.

2 3 4 5 6

7 8

Simha R. Magal and Jeffrey Word. Wiley India Edition. 2009. ISBN: 978-81-265-2175-3 Alexis Leon, Tata- Mcgraw Hill Publication, 2006. ISBN: 0-07-463713-4 Kogent Learning Solutions Inc. Dreamtech Press.2011. ISBN: 978-81-7722-379-8 Kogent Learning Solutions Inc. Dreamtech Press.2011. ISBN: 978-81-7722-380-4 Bhushan Jairamdas Mamtani & Kogent Learning Solutions Inc. Dreamtech Press.2011. ISBN: 978-817722-944-8 Daniel C. Wood. Wiley India Pvt. Ltd. 2007. ISBN: 978-81-265-1587-5 Paul Greenberg. Tata McGraw Hill. 3 rd Edition. 2005. ISBN: 0-07-059057-5

SLIT 502 - Business Process Integration (BPI)

DETAILED SYLLABUS Process View of Organization and Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and Customer Relationship Management (CRM): Introduction to business process. Functional view and process view of organization. Need for Business Process Reengineering (BPR). Introduction to ERP, CRM and SCM. Operational advantages and problems of ERP implementation. CRM modules. Business value of SCM systems. Integration of SCM and CRM with other enterprise applications. SAP ERP (Global Bike Inc): Overview of SAP (ERP Vendor), Introduction to Global Bike Inc. (GBI). Overview of SAP Modules: sales & distribution (SD), materials management (MM), production planning (PP), financial accounting (FI), managerial accounting (CO) and human capital management (HCM). Navigation in SAP ERP s/w: Login Details. Setting up passwords. SAP EASY Access, Toolbar, SAP Menu, Favourites Menu, Transaction Codes, SAP help, SAP Library. Sales and Distribution (SD) Module: Overview of SD module [Theory]. Sales Order Process Cycle 1 [Order Entry to Receipt of Payment]. Sales Order Process Cycle 2 [New Customer (Master Data) - Customer Inquiry - Receipt of Payment]. Materials Management (MM) Module: Overview of MM module [Theory]. Purchase Order Process Cycle 1 [Order Entry Accounts Payable]. Purchase Order Process Cycle 2 [New Vendor & New Trading Goods (Master Data) - Order Entry Review G/L Accounts]. Production Planning (PP) Module: Overview of PP module [Theory]. Production Planning Process Cycle 1 [Display Stock Display Work Center] Production Planning Process Cycle 2 [Change Material Master Review Stock]. Manufacturing Execution Process. [Production Order Settle Cost] Financial Accounting (FI) and Managerial Accounting (CO) Module: Overview of FI Module. [Theory]. Financial Accounting Process [Display Chart of Account Display Changes to Financial Accounting Documents]. Overview of CO Module. [Theory]. Managerial Accounting Process. [Review Cost Center Display Individual Line Items] Human Capital Management (HCM) Module: Overview of HCM module [Theory]. Human Capital Management Process Cycle 1 [Model Organizational Structure - Display Personal Master Record]. Human Capital Management Process Cycle 2 [Create Positions Display Changes]. Suggested Schedule of 33 Sessions Topic Process View of Organization and Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and Customer Relationship Management (CRM) SAP ERP (Global Bike Inc) Navigation in SAP ERP s/w Sales and Distribution (SD) Module: Materials Management (MM) Module: Production Planning (PP) Module: Financial Accounting (FI) Module: Managerial Accounting (CO) Module: Human Capital Management (HCM) Module: No. of Sessions 1

1 1 7 8 6 3 3 3

SLIT 502 - BUSINESS PROCESS INTEGRATION (BPI) EVALUATION SCHEMA The students will be graded on the basis of 100% internal evaluation schema consisting of the following components: 1) Class/Lab Participation 2) Mid-Term Test 3) End-Term (Final) Exam Detailed Description: Class/Lab Participation (CP) is spread across three phases. The details are as given below: Phase I II III Sessions From To 1 10 11 22 23 33 Weightage (%) 10 10 20 40 % 20 % 40 %

In the First phase, class participation will be evaluated based on students active involvement in case discussions as well as lab participation. (End of 10th Session) In the second and third phase, class participation will be evaluated solely on students lab participation etc.. Lab participation involves: Completion of given (Individual & Team) assignments on time, Performance in the VIVA & Quiz Coming to the class fully prepared with the relevant reading and associated exercises for the respective sessions, Active involvement during hands on sessions & maintenance of the exercise book, Attendance Record and Maintaining decorum while the session is in progress. Mid-Term Test (20%) is intended to test the students knowledge about both theoretical and practical concepts of enterprise business process integration and management. Usually it will be conducted on 18th session. If there is any change in scheduled, it will be updated then and there in advance. End-Term (Final) examination (40%) will be conducted to evaluate the students knowledge about the application of the concepts taught in real world business scenario. End-Semester examination will be conducted after completion of 33 sessions.

SLIT 502 - BUSINESS PROCESS INTEGRATION (BPI) SESSION PLAN Session # 1 Topics
Process View of Organization and Enterprise Resource Planning (ERP), Supply Chain Management (SCM) and Customer Relationship Management (CRM): Introduction to business process. Functional view and process view of organization. Need for Business Process Reengineering (BPR). Introduction to ERP, CRM and SCM. Operational advantages and problems of ERP implementation. CRM modules. Business value of SCM systems. Integration of SCM and CRM with other enterprise applications. SAP ERP (Global Bike Inc): Overview of SAP (ERP Vendor), Introduction to Global Bike Inc. (GBI). Overview of SAP Modules: sales & distribution (SD), materials management (MM), production planning (PP), financial accounting (FI), managerial accounting (CO) and human capital management (HCM).

Case/Activities/ Lab Exercises

Suggested Readings Chapter 1 in the book by Magal and Word. 2009 Part I, II, and V in the book by Alexis Leon. 2006. Part I in the book by Daniel C Wood. 2007. Part I and Part II in the book by Paul Greenberg.

ERP Implementation at BPCL (ITSY/005) ICMR Case - Author: K.Subhadra, Year 2002.

Case: Intro to Global Bike Incorporation (GBI).

SAP University Alliances Handbook (Reading Materials: Intro to SAP, navigation and intro to GBI)

SLIT 502 - BUSINESS PROCESS INTEGRATION (BPI)

Navigation in SAP ERP s/w: Login Details. Setting up passwords. SAP EASY Access, Toolbar, SAP Menu, Favourites Menu, Transaction Codes, SAP help, SAP Library.

Assigning Logins and Password in the class. Explaining the procedures of Logging in. Familiarizing with SAP Screens and Menus

SAP University Alliances Handbook (Reading Materials: Intro to SAP, navigation and intro to GBI)

Sales and Distribution (SD) Module:

Overview of SD Module [Theory]

Discussion about Sales and Distribution Process w.r.t. GBI.

SAP University Alliances Handbook (Reading Materials : SD Module) SAP SD (covers SAP ECC 6.0) Black Book

5&6

SD Lab Session 1 & 2:

Sales Order Process Cycle 1 [Order Entry to Receipt of Payment].

SD Exercises 1-8

SAP University Alliances Handbook (SD Module Exercises) SAP University Alliances Handbook (SD Module Case Study Exercises)

7 to 10

SD Lab Session 3 - 6:
Sales Order Process Cycle 2 [New Customer (Master Data) Customer Inquiry - Receipt of Payment].

SD Case Study Exercises : Integrated Sales and Distribution Process

11

Materials Management (MM) Module:

Overview of MM Module [Theory]

Discussion about Materials Management Process w.r.t. GBI.

SAP University Alliances Handbook (Reading Materials : MM Module) SAP MM (covers SAP ECC 6.0) Black Book

12 & 13

MM Lab Session 1 & 2:

Purchase Order Process Cycle 1 [Order Entry Accounts Payable].

MM Exercises 1-5

SAP University Alliances Handbook (MM Module Exercises) 5

SLIT 502 - BUSINESS PROCESS INTEGRATION (BPI)

14 to 17

MM Lab Session 3 - 6:
Purchase Order Process Cycle 2 [New Vendor & New Trading Goods (Master Data) - Order Entry Review G/L Accounts].

MM Case Study Exercises : Integrated Materials Management Process

SAP University Alliances Handbook (MM Module Case Study Exercises) Syllabus for midterm test includes topics covered till 17 th session.

18

Mid-Term Exam

19

Production Planning (PP) Module: Overview of PP module [Theory].

Discussion about production planning and execution process w.r.t. GBI. PP Exercises 1-6

SAP University Alliances Handbook (Reading Materials : PP Module) SAP University Alliances Handbook (PP Module Exercises) SAP University Alliances Handbook (PP Module Case Study Exercises)

20 & 21

PP Lab Session 1 & 2:

Production Planning Process Cycle 1 [Display Stock Display Work Center]

22 - 24

PP Lab Session 3 - 5:
Production Planning Process Cycle 2 [Change Material Master Review Stock]. Manufacturing Execution Process. [ Production Order Settle Cost]

PP Case Study Exercises : Integrated Production Planning and Execution Processes

25

Financial Accounting (FI) Module: Overview of FI Module. [Theory].

Discussion about financial accounting process w.r.t. GBI.

SAP University Alliances Handbook (Reading Materials : FI Module) SAP FICO (covers SAP ECC 6.0) Black Book

26 - 27

FI Lab Session 1:
Financial Accounting Process [Display Chart of Account Display Changes to Financial Accounting Documents].

FI Exercises 1- 9

SAP University Alliances Handbook (FI Module Exercises) 6

SLIT 502 - BUSINESS PROCESS INTEGRATION (BPI)

28

Managerial Accounting (CO) Module: Overview of CO Module. [Theory].

Discussion about managerial accounting process w.r.t. GBI.

SAP University Alliances Handbook (Reading Materials : CO Module) SAP FICO (covers SAP ECC 6.0) Black Book

29 - 30

CO Lab Session 1:
Managerial Accounting Process. [Review Cost Center Display Individual Line Items]

CO Exercises 1- 4

SAP University Alliances Handbook (CO Module Exercises) SAP University Alliances Handbook (Reading Materials : HCM Module) SAP University Alliances Handbook (HCM Module Exercises) SAP University Alliances Handbook (HCM Module Case Study Exercises)

31

Human Capital Management (HCM) Module: Overview of HCM module [Theory]. Human Capital Management Process Cycle 1 [Model Organizational Structure - Display Personal Master Record]. Human Capital Management Process Cycle 2 [Create Positions Display Changes].

Discussion about Human

Capital Management

process w.r.t. GBI.

32

HCM Exercises 1- 6

33

HCM Case Study Exercises : Human Capital Management Processes

SLIT 502 - BUSINESS PROCESS INTEGRATION (BPI)

GENERAL INFORMATION
Faculty: Dr. Manas Ranjan Pradhan Office: Block-E, Department of Operation & IT, Room.No-E-208 Mail id:manas.mail@gmail.com Phone No: 08417236660, Ext-3104 Mob: 9849757630 Teaching methodology: 1. 2. 3. 4. Case Analysis and Discussion Presentation Exercise practices Demo

Attendance Policy: The students should have minimum of 60% attendance for Internal Evaluation at the time of component evaluation. Students coming after 5 mints late will be given as absent. Expectation from Students: o It is expected that students should have basic knowledge of computer, business processes and its usability in terms of documentation, data entry etc. o It is expected students should devote his time for Lab practices. o It is expected students should make discipline in the class and not talking to each other and disturbing the class. o Argue, over smart or any kind of violation like coming in the middle of class, going out in the middle of class, bad manner and bad behavior with faculty will immediately report to Academic office for further action and student can not appear in the internal evaluation. o Students should switched off their mobile phones or make it in silent mode. o In case discussion students are instructed listen to their friends and do not interfere in the middle. o Students are expected to give value added points in discussion which will be taken for evaluating the case. o Students should practice and read any assignment given to them before coming to class. Consultation Hours: Monday: 2p.m -3:30p.m Thursday: 2p.m -3:30p.m

SLIT 502 - BUSINESS PROCESS INTEGRATION (BPI) Course Management: (i) (ii) (iii) (iv) (v) (vi) The student will be evaluated continuously by different components of evaluation from time to time during the course. Wherever group activities are there, the individual performance of the student will be assessed following various educational techniques like his contributions, question answers, viva etc. The student are responsible for keeping track of course events, general reading assignments, specific dates for written exam and presentations . Students should submit the projects/cases/tests/assignment in time scheduled by the faculty; otherwise 3% of assigned marks of that evaluation component will be deducted. Some guest lecturer can be done by inviting industry experts by students, faculty and IT Club. Because of Holidays, some classes will be arranged in Saturdays and Sundays even or required; students are instructed to come in these days if required.

About The Faculty: Dr.Manas Ranjan Pradhan is currently working as Assistant Professor in IBS, Hyderabad-under IFHE-Deemed University (ICFAI Foundation of Higher Education), Hyderabad. He has done his MSc (Physics) from NIT, Rourkela, MTech (Computer Science)-Utkal University and PhD (Computer Science)-University of Mysore. He has worked in software companies like Globarena, Teqnium, DSR Solutions etc.He has executed and delivered many projects as free-lancer to various clients in India and abroad. He is a certified Instructional Associate in elearning process from National Technological University; USA.He has mentored so many projects and got mentor award in i-Talent contest from Confederation of Indian Industry (CII) for his project Pathosoft-A pathologist Solutions. His consulting and proficiency areas are Business Analysis, Software Project Management & Development, Business Process Management (BPM), Healthcare Domain and Enterprise application. He has been written and presented many research papers in various international Information Technology journals and conferences. He last worked as Process Analyst in DSR Solutions Ltd, Hyderabad in Enterprise Product Development (Enterprise Optimus). His research areas are Enterprise Computing, Software Product Development, e-learning, Bioinformatics and Molecular Electronics.

(Dr.Manas Ranjan Pradhan)