WIRELESS MANAGEMENT STRATEGIES COURSE SYNOPSIS

Why Is Wireless Management Necessary?

Wireless Usage Can Vary Dramatically Month-to-Month Across the Organization
Individual Habits Create Change in Service Usage and Cost
Wireless Services That Are Not Managed Lead to Budget Waste

Wireless Optimization Defined
Wireless Optimization Is the Practice of Creating an Ideal Balance Between Cost and Service to Meet the
Financial Needs of the Organization and the Application Needs of All Users

Identifying Wireless Requirements
Considerations:
o Wireless applications
o Coverage requirements
o Usage classifications
Wireless Applications
o Voice
o Messaging
o Data
Coverage Requirements
o Regional
o Nationwide
o Mobile-to-mobile
Usage Classifications
o Occasional infrequent & sporadic
o Average consistent & predictable
o Power high user that trends up
Equipment Considerations:
o Voice phones
o Messaging devices
o Web / e-mail applications
o Camera phones
Equipment Make & Model Options


6510 Telecom Drive, Suite 100, Indianapolis, IN 46278
1.800.460.9568 www.aotmp.com

KNO_ELC_SN_v20080824.1
1 of 3 2008 AOTMP

o Limiting options reduces spare equipment and accessory requirements
WIRELESS MANAGEMENT STRATEGIES COURSE SYNOPSIS
Selecting Rate Plans
Comprehensive Considerations:
o Peak toll usage
o Off-peak toll usage
o Mobile-to-mobile usage
o Push-to-talk / direct connect
Coverage
o Regional / nationwide
o Mobile-to-mobile
Individual Plan Considerations:
o Minimize the overall number of plans per Wireless Telecom Service Provider
o 1 to 3 plans allows for simplified management
o The fewer the number of plans, the greater the challenge to optimize overall cost
Pooled Plan Considerations:
o Pooled minutes across the organization can minimize the cost of paying for additional / overage
minutes
o Plans with a large number of users are often over-stocked with minutes
o The larger the pool of minutes, the greater the challenge to optimize overall cost

Managing Rate Plans
Optimal NET Cost Per Minute (CPM)
o Defined: the best possible CPM for a specific service plan based on usage. The CPM is derived by
dividing the monthly recurring plan cost by the number of toll minutes included in the wireless plan.
o Example: a plan that costs $79.95 per month and includes 700 toll minutes has an optimal NET
CPM of $0.1142.
o Using this calculation as a benchmark for defining overall optimal cost allows for trending of service
plans that are overused and underused
o This calculation allows for uniform comparison between multiple Wireless Telecom Service
Providers and service plans


6510 Telecom Drive, Suite 100, Indianapolis, IN 46278
1.800.460.9568 www.aotmp.com

KNO_ELC_SN_v20080824.1
2 of 3 2008 AOTMP


WIRELESS MANAGEMENT STRATEGIES COURSE SYNOPSIS


6510 Telecom Drive, Suite 100, Indianapolis, IN 46278
1.800.460.9568 www.aotmp.com

KNO_ELC_SN_v20080824.1
3 of 3 2008 AOTMP

Predicting Usage Requirements
Historical Usage Trending
o Usage trending is a monthly activity
o A three-month rolling trend of usage by user provides reasonable data that can be used to adjust
rate plans
Business Demand Considerations:
o Evaluate business requirements, applications, usage patterns and rate plans biannually

Financial Liability Considerations
Corporate Programs
o Personal usage and employee benefit considerations
o Misuse of equipment
o Compliance with local cell phone usage laws
o Camera phones
Individual Expense Account Programs
o Creating monthly expense allotments
o Ownership of customer data

Locating Worldwide Wireless Carriers
Cell Phone Networks of the World

Contact Your Instructor

instructor@aotmp.com