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An Organization Consulting Project Report submitted in partial satisfaction of the requirement for the degree Of MASTER of BUSINESS ADMINISTRATION
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Subject: Submission o OCP !eport" #ear Sir, $t gives me an immense p%easure in submitting to &ou t'e OCP !eport on A study on Human Resource Management and Human Resource Informat on System of !ank As a "td.# ('ic' is a prere)uisite or obtaining m& MBA *egree" +'is OCP program provi*es me (it' an e,posure to t'e (or-ing environment in corporate (or%*" +'e -no(%e*ge an* e,perience $ 'ave gat'ere*, ('i%e preparing t'is report, (i%% 'e%p me a %ot to enric' m& career in uture" $ am 'onore* to prepare t'is report un*er &our gui*ance" $ 'ave trie* m& best to compi%e t'e appropriate in ormation as compre'ensive%& as possib%e" $ 'ave enjo&e* to prepare t'is report an* presente* it or &our ju*gment"
Sincere%& .ours, /////////////////// M*" Ma' ujur !a'man MBA Program www.AssignmentPoint.com
ACKNOWLEDGEMENT
0obo*& can *o an&t'ing proper%& (it'out ot'ers assistance" So i (e (ant to get better output in an& activit& rom a particu%ar job, t'en assistance or co1operation is ver& muc' essentia%" $ am persona%%& in *ebt to a number o persons ('o 'e%pe* me ver& po%ite%& an* gent%& ('ose a*vice, *irection an* co1operation enab%e me to earn e,periences an* give opportunities to %earn about $A study on Human Resource Management and Human Resource Informat on System of !ank As a "td.# At irst $ (ou%* %i-e to remember t'e a%% mig't& A%%a' or b%essing me (it' t'e strengt', abi%it& an* patience to accomp%is' t'e stu*&" $ (ou%* %i-e to e,press m& best regar*, in*ebte*ness an* *eepest sense o gratitu*e to m& supervisor Md. kaosar Ahmed, MBA Program $$2C 3#'a-a Campus4 or 'is cor*ia% gui*ance ent'usiastic encouragement an* active 'e%p t'roug'out t'e entire perio* o m& OCP report" $ (as avore* b& m& a%% respective teac'ers or t'eir va%uab%e suggestions an* encouragement *uring m& OCP perio*" 0e,t, $ (ou%* %i-e to t'an- t'e aut'orit& o Ban- Asia 5t* or t'eir cooperation regar*ing t'is project" $ (ou%* especia%%& %i-e to t'an- Mr" Siraju% $s%am1Sr" Manager 36!#4, Mr" Abu +a'er1Associate Manager 36!#4 an* Mr" Jave* Bin 7a'i*1Sr" O icer 3$+4 or t'eir necessar& support an* cooperation to comp%ete m& OCP report success u%%&"
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Executive Summary
+'e OCP report is prepare* as re)uirement o MBA program o #epartment o Business Stu*ies, $nternationa% $s%amic 2niversit& C'ittagong, #'a-a Campus" +'is report is ocuses A study on Human Resource Management and Human Resource Informat on System of !ank As a "td. +'is report (i%% give an overa%% i*ea about t'e activities o 6uman !esource strategies o Ban- Asia 5t*" Bank Asia Limited estab%is'e* on September, 1888 (it' a vie( o being t'e ban- o c'oice o t'e genera% pub%ic (e% are oriente* ban-ing activities" $n or*er to ac'ieve superior gro(t' an* inancia% per ormance or its s'are'o%*ers, Ban- Asia is ra*ica%%& trans orming t'e (a& it *oes business" +'e ban- 'as a%rea*& restructure* rom t'e tra*itiona% geograp'ic matri, 3branc' base* ban-ing4 to business unit matri," +'e ban- is a%so centra%i9ing most o t'e business unctions in t'e 'ea* o ice to ensure greater contro% an* e icienc&" $n t'e ban-ing (or%* Ban- Asia is per orming (e%% as it 'as ac)uire* t'e assets an* 'uman resources o 'ig'er )ua%it&" Ban- Asia (i%% be more e ective in our econom& b& a*opting mo*ern inancia% tec'no%og& b& e,ten*ing t'eir activities in 'uman : socia% (e% are" +'e report is on%& concentrating on 6uman !esource Management activities base* on t'e Ban- Asia 5imite* $t is not containing enoug' in1*ept' stu*& rom t'e tota% ban-ing activities"
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Table of Content
Sl. No.
Details %age No. $ $ $ $$ $$ $$$ $$$ 1 2 2 ; < < 6 > 8 8
&ha'ter ( 1"1 1"2 1"; 1"< 1"= 1"6 &ha'ter ) &ha'ter * ;"1 ;"2 ;"; ;";"1 ;"< ;"= ;"6 ;"> ;"? ;"8 ;"8"1 ;"8"2 ;"8"; ;"8"< ;"8"=
Introduct on Origin o t'e !eport Objectives o t'e !eport Scope o t'e !eport 5imitations o t'e !eport Met'o*o%og& Samp%ing 6istorica% Bac-groun* o Ban- Asia 6uman !esource Management o Ban- Asia 5imite* Job !e)uirement Ana%&sis 6ierarc'& o Ban- Asia !ecruitment !ecruitment Process Joining Posting an* +rans er Annua% Con i*entia% !eport 3AC!4 Con irmation o Service 5eave @are Assistant 35@A4 !evie( 5eave Aarn 5eave #isabi%it& 5eave Maternit& 5eave Casua% 5eave Stu*& 5eave
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8 8 10 10 10 10
Pa& an* A%%o(ance Bin*s o +ermina% Bene its @estiva% Bonus Per ormance Bonus Details Cas' a(ar* !e(ar*s or Passing Ban-ing #ip%oma A,amination Annua% $ncrement +rave% a%%o(ance an* #ai%& A%%o(ance Promotion +raining !esignation Informat on Techno-ogy at !ank As a " m ted $+ Support Ban-ing Operation Bac- O ice Automation 6uman !esource $n ormation S&stem o BanAsia 5og on to Ste%ar Main Manu S&stem Mo*u%e Amp%o&ee Basic $n ormation @orm Personne% $n ormation @orm Persona% $n ormation @orm Compensation $n ormation @rom 5eave $n ormation @orm #epen*ent $n ormation @orm +raining $n ormation @orm PromotionC $ncrement an* Ot'er C'anges 5eave Management
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10 11 11 11
%age No. 12 12 12 1; 1; 1< 1< 1= 1= 16 16 16 1> 1? 18 20 20 21 21 22 2; 2< 2< 26
Sl. No.
;"10"< ;"10"= ;"10"6 ;"10"> ;"11 ;"12 ;"1; +., <"1 <"2 <"; <"< <"<"1 <"<"2 <"<"; <"<"< <"<"= <"<"6 <"<"> <"<"? <"<"8 <"<"1< <"<"1= <"<"1>
!ecruitment Mo*u%e Re'orts Amp%o&ee Basic $n ormation !eport Amp%o&ee Service !ecor* !eport 0INDIN1S AND ANA"YSIS Recommendat on &onc-us on
2> ;0 ;0 ;0 ;1 ;6 ;> ;? ;8
Reference
A''end 5
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(., INTRODU&TION
MBA is a pro essiona% *egree" +'is *egree is *i erent rom ot'er *egrees in t'e e,tent t'at it re)uires to ac'ieve practica% e,perience (it' re%ation to t'e t'eor&" @or t'is reason MBA stu*ents re)uire to prepare an OCP report to gat'er practica% -no(%e*ge (it' t'at o t'eoretica% -no(%e*ge ('ic' t'e ac)uire* t'roug'out t'e *egree" +'e *egree *oesnDt comp%ete un%ess a (ritten report submitte* to t'e acu%t&, basing on ('at 'ave t'e stu*ents %earne* t'roug' t'e program" Being a stu*ent o MBA 3major in 6!M4 " $ 'a* t'e opportunit& to (or- at !ank As a "td" +'is report 'as been *esigne* to portra& m&se% on t'e basis o *ata rom !ank As a "td" brie overvie( m& activities an* 6! overvie( o Ban- Asia 5t*"
(.(
Or g n of the re'ort6
M& aca*emic supervisor Mr. Md. 7aosar Ahmed8 acu%t& o $nternationa% $s%amic 2niversit& C'ittagong assiste* me t'roug'out m& OCP or t'e success u% comp%etion report" At irst, (e bot' *eci*e* t'e out%ine o t'e report an* t'e main area to be ocuse*" +'e 6! personne% o Ban- Asia 'e%pe* me b& provi*ing a%% t'e necessar& in ormation re)uire* or m& report" +'en m& supervisor suggeste* me regar*ing t'e criteria t'at a goo* report s'ou%* 'ave an* ('at $ s'ou%* *o to meet t'ose criteria" $ am grate u% to bot' o t'em or t'eir va%uab%e suggestions an* support"
(.)
(.*
+'e scopes o t'e project are1 +'is report is most%& about ('at $ %earnt, observe* an* e%t *uring t'e perio* o m& OCP program in Ban- Asia an* it (ou%* 'e%p t'e rea*ers to 'ave an i*ea o t'e current scenario o t'is compan& an* sector as (e%%" www.AssignmentPoint.com
$t is a %i e time e,perience to (or- in suc' an organi9ation" As 6! Sector is no( one o t'e most emerging sectors o our countr&, it (as a great (or-ing e,perience" @rom t'is report, t'e rea*ers (i%% 'ave an i*ea about t'e services provi*e* b& a commercia% ban- %i-e Ban- Asia"
(.+
+'e %imitations o t'is project are given be%o(1 Su icient recor*s, pub%ications (ere not avai%ab%e as per m& re)uirement" Contra*ictor& in ormation" #ue to t'e s'ortage o time an* (or-%oa*, $ cou%* not concentrate on m& report an* prepare it per ect%&" 5ac- o pro essiona%ism sets t'e barrier or pro*ucing a )ua%it& *ocument an* sometimes restricte* b& our capabi%it&" +'e Amp%o&ees o Ban- Asia (as ver& bus& (it' 'uge amount o (or-%oa*" +'us, t'e& cou%* not give me enoug' time to ma-e t'e report abun*ant" +ime an* bu*get constraint" Con i*entia%it& o #ata"
Aven t'oug' t'e above %imitations are present, $ am grate u% to submit t'is report because t'is is t'e outcome o m& 'ar* (or-, creativit& an* *e*ication"
(.. Methodo-ogy6
Sources and methods of data co--ect on @or t'is stu*& it (i%% re)uire bot' t'e Secon*ar& an* Primar& *ata" Secondary data: 14 Farious boo-s, artic%es" 24 $nstruction circu%ar pub%is'e* b& 'ea* o ice an* branc' o ice" ;4 !eport pub%is'e* b& organi9ation" www.AssignmentPoint.com
%r mary data: Primar& *ata is a%(a&s -no(n as surve& *ata" +'is t&pe o *ata is co%%ecte* rom t'e respon*ent" @or t'is stu*& (e co%%ecte* t'e primar& *ata b& ta-ing persona% intervie( (it' t'e emp%o&ees o Ban- Asia 5t*"
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ot'er signi icant *e%iver& c'anne% is t'e s'are* A+M net(or-s an* Ban- Asia 'as <? A+Ms"
etc" 7it'out t'is re)uirement ana%&sis an organi9ation can not re)uite e ective%& an* e icient%&"
Ass stant A ce %res dent >AA%? 0 rst Ass stant A ce %res dent >0AA%?
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Off cer "e;eSen or Off cer >SO? Management Tra nee >MT? Off cer <un or Off cer ><O? Ass stant Off cer >AO? !ank ng Off cer >!O? Tra nee Off cer >or Te--er? @5ecut ;e Off cer >@O?
usua%%& un*erta-e b& 6uman !esource #epartment" A*vertising is common%& part o t'e recruiting process, an* Ban- Asia *oes it t'roug' ne(spapers" ne(spapers t'e& a*vertise or #ai%& Prot'om A%o an* #ai%& Star" #i erent job re)uire* *i erent s-i%%s" So, suitabi%it& or a job is t&pica%%& assesse* b& %oo-ing or s-i%%s, e"g" communication s-i%%s, computer s-i%%s" Avi*ence or s-i%%s re)uire* or a job ma& be provi*e* in t'e orm o )ua%i ications 3e*ucationa% or pro essiona%4, e,perience in a job re)uiring t'e re%evant s-i%%s or t'e testimon& o re erences"
!esource #epartment co%%ect t'e CFs rom reception *es-" CFs are poste* b& 'an* or b& post" 6! emp%o&ee pre%iminar& screen t'e CF b& matc'ing t'e post t'e& (ant or" 7it' t'e instruction o @irst Assistant Fice Presi*ent 3@AFP4 o 6!# Ban-ing O icers an* +rainee O icers start to entr& t'e CFs in t'e so t(are" So t(are is a%so screen t'e b& matc'ing t'e criteria, because so t(are is *esigne* as t'e criteria set up" $ t'e criteria *onDt matc' t'e so t(are (i%% not a%%o( to entr& t'e CF" A ter entering t'e CF in t'e so t(are t'e& printout t'e CF statement in )ui9 ormat, si, CFs are in one page" A samp%e CFDs statement is given in t'e Appen*i, A" 7it' t'e statement t'e Ban-ing O icers go to t'e 6ea* o t'e 6!#" +'e 6ea* o t'e 6!#, Senior A,ecutive Fice Presi*ent 3SAFP4, A,ecutive Fice Presi*ent 3AFP4 *o an in orma% *iscussion an* screen t'e CF" +'en t'ese top %eve% managers give a sc'e*u%e or intervie(" @irst Assistant Fice Presi*ent 3@AFP4 o 6!# set t'e venue or intervie( an* ca%%s t'e top %eve% management to %ea* t'e intervie(" Ban-ing O icers ca%% t'e can*i*ates to atten* t'e intervie("
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$ t'e pre%iminar& intervie( is success u%, t'e can*i*ate (i%% be invite* to anot'er intervie(" +'en t'e se%ecte* can*i*ates 'ave to ace t'e ina% intervie(" $t is not set t'at, t'ere (i%% be t'ree intervie(s" $t cou%* be our or more, *epen*s on situation an* post"
A%% intervie(s are pane% intervie( an* t'e )uestionnaire o t'e intervie( cou%* be *irect or non1*irect"
*.+ <o n ng
A ter se%ecting rom t'e recruitment process ban- o er t'e can*i*ate to join t'e ban-" A samp%e o O er o Appointment 5etter is attac'e* in Appen*i, A" $ can*i*ate agree to join t'e ban- t'en gives 'imC'er appointment %etter" $n appointment %etter t'e *ate o www.AssignmentPoint.com
joining, ('ic' *ocument s'ou%* be attac'e*, sa%ar& parameters are mentione*" 7it' t'e re erence o appointment %etter (it'in t'e joining *ate t'e can*i*ate 'ave to come in t'e 6uman !esource #epartment 36!#4 in t'e Corporate O ice" +'e Ban-ing o icer o t'e 6uman !esource #epartment 36!#4 processes t'e joining" +'e can*i*ate 'ave to i%% up a joining orm, in ('ic' t'ere are persona% in ormation, re erences, nominees name an* percentage o given po(er o provi*ent un* etc" SC'e 'as to sign t'e Co*e o Con*uct, an* submit a joining %etter an* a con irmation %etter" Ban-ing O icer veri ies 'isK'er certi icates, an* co%%ect nationa%it& an* me*ica% certi icates" $n terms o some emp%o&ee %i-e Management +rainee, t'e& 'ave to sign bon* to join t'e service" +'ese a%% *ocuments (i%% enc%ose in 'isC'er persona% i%e" A ter co%%ecting a%% t'e *ocuments Ban-ing O icer creates t'e can*i*ateDs persona% i%e an* go to t'e 6ea* o t'e 6!# an* #M# to accept 'isC'er joining" A ter accepting 'isC'er joining, no( t'e can*i*ate becomes an emp%o&ee an* 6uman !esource #epartment 36!#4 gives 'imC'er a posting or*er" $n t'at posting or*er t'e branc' an* *ate o joining are mentione*" 7it' t'e re erence o t'at posting t'e emp%o&ee 'ave to report t'e mentione* Branc' Manager (it'in t'e mentione* *ate"
5eave @air Assistant 35@A4 O ice notice o intervie( or Promotion Promotion 5etter 3$ an&4 5eave $n ormation 3$ an&4 +ra*e A%%o(ance an* #ai%& A%%o(ance 3$ an&4 5oan $n ormation 3$ an&4
2" $nitiative an* #rive ;" +eam Spirit <" $nte%%igence, #i%igence an* A%ertness =" 6onest&, $ntegrit& an* Sincerit& 6" $nterpersona% !e%ations'ip S-i%% >" Creativit& an* $nnovations ?" @%e,ibi%it& 8" 5o&a%t& an* #evotion 10" @itness
O icer 3BO4" $ t'e emp%o&eeDs per ormance is not satis actor& t'en t'e ban- can e,tent t'e provision or can con irm as +e%%er or +rainee O icer"
*.4 "ea;e
@o%%o(ing -in*s o %eave a%%o(ab%e to emp%o&ees o t'e ban-:
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Presi*ent an* Managing #irector to A,ecutive Fice Presi*ent 3AFP4 got *irect car rom t'e ban-" @rom Senior Fice Presi*ent 3SFP4 to @irst Assistant Fice Presi*ent 3@AFP4 got Car 5oan aci%it&" An* Presi*ent an* Managing #irector to @irst Assistant Fice Presi*ent 3@AFP4 got 6ouse 5oan a%so" +'ese %oan specia% or ban- sta ta-es on%& >L interest on t'ese %oan" Mroup $nsurance aci%ities (i%% get t'e entire con irme* emp%o&ee" +'is on%&, an* t'e name o t'ese %oan are Sta Car 5oan, Sta 6ouse Bui%*ing 5oan" +'e ban-
insurance basica%%& 'ea%t' insurance an* (i%% get aci%ities on on%& 'ospita%i9ation" $n t'is insurance o icers an* e,ecutives (i%% get t'e bene it o one spouse an* t(o c'i%*ren"
t'en t'e Boar* ma& *eci*e to give 'imC'er anot'er specia% increment in one &ear perio* o time"
*.(( %romot on
+'e criteria or promotion to a speci ie* post usua%%& merit1cum1seniorit&" A person (i%% be e%igib%e oe promotion i 'e 'as t'e satis actor& recor*s o service, meets t'e criteria or promotion, an* 'as c%ear recommen*ation or promotion in 'isC'er AC!" $ t'ere is an& *epartmenta% procee*ing in un*er(a& against 'imC'er or an& pena%t& ot'er t'an censure or (arning 'as been impose* on 'imC'er (it'in t'e %ast t'ree &ears t'en t'e emp%o&ee (i%% not be promote*" $n terms o ever& promotion t'e emp%o&ee 'as to ace intervie( boar*" +'ere are number o &ears to become e%igib%e or promotion rom t'e ran-s mentione* be%o( to t'e ne,t 'ig'er ran-s:
%ost O icer
@- g 9 - ty for 'romot on +(o &ears e,perience as Junior O icer or one &earDs e,perience as Probationar& O icer se%ecte* t'roug' competitive test"
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*.() Tra n ng
+raining is t'e processes o teac'ing t'e emp%o&ee t'e s-i%% or t'eir better act upon on t'e job" +raining is ver& 'e%p u% or t'e emp%o&ees or t'eir better per ormance" +'ere are man& met'o*s o training, but in t'e ban-s o Bang%a*es' t(o met'o*s are common%& use*, %ecture an* on1t'e1job training" Man& institute an* ban-s %i-e B$BM, $BA, 7or%* Ban-, Asian #eve%opment Ban-, Bang%a*es' Ban-, Citi Ban- etc arrange varies -in* o training" 5ots o ban-s o Bang%a*es' 'ave t'eir o(n training institute an* ot'er ban-s emp%o&ee can participate in t'at training" Ban- AsiaDs emp%o&ees a%so participate in t'e ot'er ban-s training a%so" Ban- Asia *oesnDt 'ave its o(n training institute but t'is ban- arrange* man& t&pe o training in its corporate o ice an* ot'er ban-s emp%o&ees can contribute t'ese trainings" A number o trainings are speci ic or speci ic *epartment %i-e A(areness o a-e mone&, mone& %aun*ering, J1cas' *ebit car* is compu%sor& or cas' *epartment emp%o&ees" Ot'er trainings are %i-e Customer Cre*it Sc'eme an* 5ease @inance Sc'eme, Cre*it !is- Mra*ing, Cre*it ris- Management, 5oan C%assi ication an* Provisioning, 5oan #ocumentation, 5essons 5earnt rom Cre*it @eature, Structure* Management etc" Amp%o&ee can not participate an& in1'ouse training rom t'eir o(n interest, 6uman !esource #epartment (i%% se%ect t'e emp%o&ee to participate t'e training" 6uman !esource #epartment sen*s o ice notice to t'ose emp%o&ees to atten* t'e training" A ter atten*ing t'eir training t'e emp%o&ee 'ave to submit a report on t'at training to t'e 6uman !esource #epartment" Some times 6uman !esource #epartment sen*s t'e emp%o&ee to atten* t'e training outsi*e o t'e Bang%a*es'" inance or 5arge Projects in Bang%a*es', A,c'ange !ate
t'ree mont's gross sa%ar& amount ta-a" A ter an emp%o&ee app%&ing or resignation 6uman !esource #epartment (i%% )uer& a%% t'e branc'es t'at t'e emp%o&ee 'as an& transaction (it' an& branc' or not" $ t'e branc'es reports are o- t'en t'e 6ea* o 6!# approve 'isC'er resignation an* sen* to t'e emp%o&eeDs Branc' Manager"
+.( IT Su''ort
Ste%ar t'e so t(are 'as been *eve%ope* an* customi9e* b& A!A1$n o+ec' 5t*" A joint venture $+ Compan& set b& A+A1$n o+ec' o #ubai, Ban- Asia an* !A0BS1$++" A*e)uate number o s&stemCbusiness ana%&st an* programmers are *e*icate* to(ar*s *eve%opment C customi9ation o t'e so t(are an* a ter sa%es service" A!A1$n o+ec' 'as arrangement or continuous up*ating o tec'no%og&, programming an* management s-i%%" +'e compan& enjo&s t'e tec'nica% support www.AssignmentPoint.com
@rom an emp%o&ee start to en* t'e& -eep a%% recor*s in t'eir in ormation s&stem" @or a manua% bac- up t'e& a%so maintain ever& emp%o&ee persona% i%e a%so" +'e so t(are t'e& use t'atDs name is Ste%ar an* 6uman !esource #epartment use one portion o Ste%ar so t(are" Aver& emp%o&ee can access 'isC'er o(n in ormation recor*e* in *atabase rom 'isC'er o(n account" +'e emp%o&ee o 6uman !esource #epartment can enter ne( *ata, mo*i & previous *ata an* en)uire previous *ata" +'e& *onDt 'ave rig't to *e%ete an& entr&" So t'e& 'ave to ver& care u% about entering t'e *ata" $ an& (rong in ormation is entere* t'en t'e& 'ave to contract $+ #epartment to *e%ete t'e recor* an* 'ave to e,p%ain t'at ('& t'is mista-e is 'appene*" 6ere $D%% *iscuss 'o( 6uman !esource #epartment use Ste%ar an* maintain t'e recor*s"
%ogin orm nee*s *i erent user name an* *i erent pass(or* a%so" +'en it enters into main menu"
+.+.) Ma n Manu
Main Manu is use* to open t'e ne( orm o persona% o icia%, up*ate* orms an* *estination tab%e entr& orm" +'is orm 'as a%so menu mo*u%e b& ('ic' user can enter an& speci ic orm" A%so user can en)uiries, ta-e 'e%p, generate report an* -no( about so t(are rom menu mo*u%e" A ter %ogin, main orm comes (it' *i erent button an* menu mo*u%e" +'e user 'as to c%ic- on speci ic button to open an& b%an- orm to entr& ne(%& recruite* emp%o&ees in ormation or to -no( an& emp%o&ees in ormation"
A%% branc'es an* *epartments can not access a%% t'e in ormation in t'e so t(are" #i erent branc'es an* *epartments 'ave rig't *i erent in ormation to access" Branc'es an* *epartments 'ave no rig't to a** or mo*i & an& in ormationE t'e& can on%& en)uire t'e in ormation" @irst Assistant Fice Presi*ent 3@AFP4 an* Senior A,ecutive O icer 3SAO4 o 6uman !esource #epartment give t'e rig't to *i erent *epartments an* branc'es to access t'e *i erent in ormation"
+'ese personne% in ormation (i%% use* in ever& step in emp%o&eeDs recor*" Suc' as AC!, $ncrement, 0e( Pa& Sca%e, Promotion etc"
+o start (it', t'e user 'as to c%ic- on t'e a** button to entr& ne(%& recruite* emp%o&ees sa%ar& in ormation" 6ere user nee* not ca%cu%ate* tota% sa%ar& ('ic' compose* basic sa%ar&, 'ouse rent, conve&ance a%%o(ance, me*ica% a%%o(ance an* entertainment a%%o(ance etc" A ter enter sa%ar& an* a%% a%%o(ance t'en automatica%%& tota% sa%ar& (i%% be recor*e*" $n Compensation @orm t'ere nee* Pa& C&c%e, Account 0umber, $nsurance 0umber etc"
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rom is use*" $n Promotion, $ncrement, 0e( Pa& Sca%e t'e compensation (i%% *e inite%& c'ange*" 7e can see t'e sa%ar& bra-e *o(n 'ere an* t'e o%* amount (it' increase* amount" So it is eas& to i*enti & t'at 'o( muc' sa%ar& is increase*" @or mo*i & user 'ave to press Mo* an* or en)uire An)" 6! #epartment *onDt 'ave rig't to *e%ete t'e entere* *ata" So #e% button is inactive 'ere" www.AssignmentPoint.com
A ter i%% up t'e %eave app%ication rom, i t'e app%ication is approve* b& www.AssignmentPoint.com
6!# t'en %eave approva% orm is use* in igure 2;" On%& Senior A,ecutive O icer 'as rig't to use t'is rom an* 'e approve* in t'is rom" A ter approving %eave in t'is rom t'is in ormation (i%% *irect a ect t'e emp%o&ee master i%e" @rom emp%o&ee master i%e it is eas& to in* out 'o( man& time 'e ta-es ('ic' %eave"
A ter matc'ing t'e criteria t'en comes app%icant *etai%s in ormation" 6ere user 'as to enter t'e can*i*ate persona% in ormation" +'en 5anguage Pro icienc& in t'e top o t'e rig't corner" $n t'e rig't si*e e,tra1curricu%um activities, 5ast sa%ar&, A,pect Sa%ar& 3$ an&4" $n top o t'e rig't corner A*ucation button" A ter pressing t'is button a tab%e %i-e igure 2= (i%% come" 6ere user 'as to put A,am name, Organi9ation name, Boar*, !esu%t, #epartment, Passing &ear etc" +'en press @10 an* save t'e recor*"
+'en e,perience in ormation" A ter pressing A,perience button a tab%e %i-e igure 26 (i%% come" 6ere user 'as to put 3i an&4 5ast #esignation, Compan& name, Area o Concentration, Start to An* #ate etc"
A ter pressing +raining button a tab%e %i-e igure 2> (i%% come" 6ere user 'as to put 3i an&4 Branc' name, #epartment name, Course #escription, Organi9e* b&, Start an* An* #ate etc"
A ter entering a%% t'e *ata press @10 to save t'e *ata, t'en t'e s&stem (i%% generate a re erence number %i-e igure 20" S&stem generates re erence number not on%& or CF recor* but or a%% recor* saving" 2ser 'as to note *o(n t'is re erence number, because i t'e intervie(ee se%ecte* in t'e intervie( t'en 6! emp%o&ee can se%ect t'ose intervie(ee in *atabase b& using t'e orm given in Appen*i, @ an* a%so can approve t'ose intervie(ee b& using t'e orm given in Appen*i, M b& t'ese re erence number or i an& prob%em occur t'en t'e& can in* out t'roug' o re erence number" +'e bene it o t'ese app%icant se%ecting an* approva% orm use is, a ter se%ecting an* approving an app%icant in t'e *atabase t'en 6! emp%o&ee can get t'e *ata or www.AssignmentPoint.com
emp%o&ee master i%e, so t'e& *onDt 'ave to i%% up t'e master i%e again, t'e& just 'ave to c'ec- t'e paper persona% i%e"
.., Re'orts
!eports are *esigne* main%& or top %eve% management to use corporate *ata in an& organi9ation to ma-e inte%%igent business *ecisions" $n a%% reports o t'e propose* s&stem base* on emp%o&ee i*enti ication no or "0o urt'er )uer& or c'oice or an& report e,cept emp%o&ee i* no" 7'en an& user (ant to print an& report on an& speci ic subject t'en c%icon previe( button o t'at orm rom t'e emp%o&ee in ormation so t(are "+'en a parameter orm comes to se%ect speci ic emp%o&ees report " Most o t'e reports 'ave common t'ings %i-e printing *ate option, page no an* corporate an* report 'ea*ing"
Appen*i, C"
No 30%
Yes 70%
About t'e 6! po%ic& a%most >0L respon*e* (it' 'ig' appreciation an* on%& ;0L ans(ere* negative%&" ). Do you th nk that your com'any fo--oBs the -a9or -aB 'ro'er-yF
Yes 50%
No 20%
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About 5abor 5a( =0L sai* &es, ;0L sai* sometimes an* on%& 20L respon*e* no t'oug't t'at t'e& *onDt o%%o( t'e %abor %a( ma,imum time"
*.
Sometimes 20%
No 20%
Yes 60%
Accor*ing to t'e )uesionnar& surve& 60L ans(ere* positive%& about t'eir o%%o(ing internationa% stan*ar*" +. Do you th nk the e5'er enced 'erson s gett ng h s actua- 'os t on n th s organ Gat onF
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Yes 80%
@rom a%% ?0L emp%o&ees t'oug't t'at t'e e,perience* person 'o%*s 'is actua% position an* ot'ers s'o(n *i erent vie(s" .. Are the HR 'rocedures fu-f -- ng the a-- re=u rements 'o- cyF
No 10%
Yes 90%
About ma,imum o t'e emp%o&ees 380L4 agree* t'at t'e 6! proce*ures u% i%%ing t'e a%% recruitment po%ic& an* rest 310L4 stan* in opposite si*e" /. Is the management sat sf ed on the em'-oyeesF
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No 10%
Yes 70%
>0L t'oug't t'at t'e management is satis ie* on t'e emp%otees, 20L (as mo*arate an* t'e ot'er 10L t'oug't negetive"
2.
No 20%
Yes 80%
0o 3?0L4 o t'e emp%o&ees t'oug't t'at t'e so t(are is enoug' e icient or t'e emp%o&ees" 3. Do you th nk the nformat on system s comforta9-e to youF
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Sometimes 20%
No 20%
Yes 60%
Most o t'e emp%o&ees 360L4 %i-e* t'e present in ormation s&stem" 4. Is th s nformat on system com'et t ;eF
No 50%
Yes 50%
6a% o t'e emp%o&ees t'oug't t'at t'e in ormation s&stem is competitive 3=0L4 an* =0L t'oug't not" (,. Dhat ty'e of commun cat on system you 'refer mostF
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As a communication s&stem >0L pre erre* t'roug' mai%, ;0L c'oose 'ar* cop& but nobo*& %i-es to communicate over mai%"
2., Recommendat on
$n Ban- Asia $ (or-e* in 6! #epartment" 6ere $ got t'e practica% e,perience o 'uman resource management an* 'o( manage an in ormation s&stem o an organi9ation" +'oug' itDs m& irst e,perience, $ got some prob%ems b& *iscussing t'e 6! personne%" So $ (ou%* %i-e to recommen* about t'ose prob%ems as o%%o(s"
+'e 6uman !esource #epartment s'ou%* up*ate t'eir po%ic& on t'e basis o situation" +'e& s'ou%* practice 100L o %abor %a( or t'e emp%o&ees" As a bran*, itDs t'eir *ut& to o%%o( t'e internationa% 6! stan*ar*" 6! 'as to concern ever& moment or t'e u%% satis action o management about emp%o&ees"
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+'e& 'ave to maintain up*ate so t(are or continuous e icienc& an* rapi* output rom t'e emp%o&ees" +'e aut'orit& s'ou%* arrange training programs ('o *onDt ee% com ortab%e to use in ormation s&stem" +o provi*e 'ig'est satis action to t'e emp%o&ees t'e& 'ave to maintain %atest in ormation s&stem" +'e aut'orit& s'ou%* ensure emai% $# o a%% emp%o&ees to communicate (it' eac' ot'er (it'out errors"
3., &onc-us on
+'is report is t'e resu%t o t'ree mont'Ds interns'ip program in t'e 6uman !esource #epartment o Corporate O ice o Ban- Asia" !egar*ing m& *a&s spent at Ban- Asia, $ gat'ere* -no(%e*ge t'at is going to 'e%p me in bui%*ing m& career in uture" $n m& report, $ 'ave trie* to re %ect m& un*erstan*ing an* e,perience t'at $ 'ave gat'ere* as correct%& as possib%e" $n spite o t'is, t'ere ma& be some imper ections" @rom t'e practica% point o vie( $ can *ec%are bo%*%& t'at $ rea%%& 'ave enjo&e* m& interns'ip program at t'at branc' rom t'e ver& irst *a&"
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4., Reference
Te5t6
(. 0undamenta-s of Human Resource Management 3?t' A*ition4B& 1 0ic- B%anc'ar* an* James 7" +'ac-er ). Human Resource Management 310t' A*ition4 1 #ess%er, M *. Management Informat on Systems 3?t' A*ition4 1 Bennet' C" 5" : Jene P" 5
De96
a4 ((("ban-asia1b*"com b4 ((("goog%e"com
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Topic: A study on Human Resource Management and Human Resource Information System of Bank Asia td. !uestionnaire:
"ame: Se#: Age: $osition: %%.&o you think your 'ompany(s HR policy is efficient for the employees) Yes No %*.&o you think that your company follo+s the la,or la+ properly)
Yes
No No No
%..&o you think the e#perienced person is getting his actual position in this organi/ation)
Yes
No No No No
all most
%2.&o you think the soft+are is enough efficient for the employees) Yes
Average
Yes
Over phone
Hard copy
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