Dennis M.

(MIKE) WHITE
mikewhite09@verizon.net Lake Ridge, VA 22192-3003 Home: 703-494-5819 Mobile: 703-338-8849

Clearance SECRET (SSBI)

SUMMARY OF QUALIFICATIONS
30 Plus years U.S. Coast Guard (Retired) and 16 years working directly on Army, Navy and Marine Corps Programs (NMCI) providing project management support, data / business analysis and training for DoD information systems. Retired as a Senior Chief Petty Officer, U.S. Coast Guard with 30 years service Served in the capacity of Regional IT Systems Manager, Personnel Officer, Career Counselor and Command Senior Enlisted Advisor, as well as Training and Education Officer. Continue to serve as a member and Co-Chairman Emeritus of the Capital Area Coast Guard Retiree Council. Provides leadership and management direction for operations, ensuring compliance with all management policies, plans, and procedures. Has experience providing and implementing recommendations for resolution of technical and business issues utilizing Lean Six Sigma and ITIL best practices. Strong technical background in systems, networking, and data center operations as well as experience in DoD Information Assurance security practices and policies (STIGs, C&A, etc). Analyzed business requirements, developed, and designed numerous training programs for DoD and Coast Guard information systems, conducted testing and instructed same. Responsible for all training artifacts and reports to Senior Leadership. Demonstrated ability to work independently and in a team environment. Strong data analysis skills, including data modeling. Ability to develop statistically and programmatically-sound recommendations and deliverables based on fact based data analysis in a time-sensitive manner and present same in briefings to senior government leadership. Excellent technical skills with Microsoft SharePoint Content Management and Document Libraries, Windows Office suite, particularly Excel, Word, PowerPoint, and Visio. Also have a BS Degree in Computer Networking. Currently hold an active DoD Secret Clearance. Also brings a background in QA and strategy and instructional Windows technical support. Author of several white papers and process documents. Proficient and strong emphasis on processes and Configuration / Change Management as indicative of Lean Six Sigma Greenbelt, ITIL v3 Foundation and Microsoft Certified Professional certifications.

Areas of Expertise
Operating Systems: Microsoft Windows 8, 7, Vista, XP, NT Networks/Protocols: TCP/IP, LAN/WLAN Software Packages: Microsoft Office 2010, SharePoint, IBM Lotus SameTime Collaborative Tools, OCS, Movi, Cisco VOIP, MS MAP Tool, HBSS, SCCM Project Management: IT Project Manager/Coordinator utilizing; MS SharePoint Server 2010 (Content Management, Document Libraries)

o MS Project/MS Project Server o Workflow and Resource Analysis Configuration and Change Management

Lean Six Sigma Greenbelt, ITIL v3.0 (Foundation)

PROFESSIONAL EXPERIENCE
Principle Data Architect / Senior Data Center Consolidation Analyst, Computer Sciences Corporation (CSC) April to November 2013 Performed duties as a Senior Data Center Consolidation Analyst for the Army Data Center Consolidation project (ADCCP) for the Project Director, Enterprise Services (PD-ES). Responsible for the performance and production of technical analysis taken from each of the Armys Post, Camps, and Stations via the collection of all server and application data, applying Information Technology (IT) Consolidation principles to develop results and recommendations that will result in the consolidation of all Army Data Centers into one Installation Processing Node that are application centric for each site. Documented and trained all processes and procedures and assisted in the development of the ADCCP Standard Operating Procedure (SOP) utilizing information technology knowledge base and strong writing skills. Developed training based on requirements and instructed Data Center Teams on processes and procedures in line with goals and standards as set by the Army CIO. Developed the ADCCP RFI (Request for Information) Application Data Collector Tool as a means of collecting all application/server/host data from each Network Enterprise Center resulting in a timely data completion rate of 95% within the schedule as set by the Army CIO/G6. Lead, supervised and mentored three junior Data Analysts by providing training and guidance in compliance with the goals and standards to drive the project to successful completion. Ensured their work was up to the projects standards and goals, provided input on their work and clarified tasks and processes. Provided performance evaluation input to senior leadership. Responsible for all Contents and Records Management for all ADCCP Discovery Reports, Briefings, and Project Documentation in the PD-ES SharePoint Portal. Created folders and libraries. Purpose was to utilize such documentation as part of the collaborative effort with PD-ES leadership and other Program Managers. Methodology utilized includes; Gap analysis to identify critical missing data elements necessary to make a determination, including; o Server and Disk Utilization Rates o Power Requirements o Network and Bandwidth (size, unit, etc) Generated Discovery Reports and updated weekly summarizations for the Integrated Master Schedule (IMS), leadership and required stakeholders Conducted presentations incorporating graphical artifacts to accurately display the data in various presentation media based upon the generated project documentation to senior leadership and applicable stakeholders (CIO/G6)

Presented and clarified subject server and application data based on the incorporation of all technical and functional requirements to staff and stakeholders, including the Armys CIO G6 Capabilities and Requirements Lead / Senior Data Integration Analyst/Subject Matter Expert (SME), Connected Logistics (LOGC2) June 2011 to March 2013

Under a contract with the U.S. Army Program Executive Office, Enterprise Information Services (PEO EIS) supported the Product Manager, Power Projection Enablers (PdM P2E) Support Operations Cell (SOC) Special Projects Team providing the following; Primary Duties: Created, developed, configured, installed and published the PdM P2E Portfolio Tracking Tool (PT2) as a SharePoint List into the PdM P2E SharePoint Portal. Objective: provide one central location for leaders and stakeholders to access information (from both automated and AD HOC Reports) for all new and existing PdM P2E project requirements; receive and update status of all products across its mission portfolio, including programmatic and engineering artifacts relevant to each of the 200 plus projects in Southwest Asia, Europe, and in the Continental United States. Developed and trained all stakeholders (CONUS & OCONUS) in the use of the Portfolio Tracking Tool and provided desk side support as needed Maintained an active role in acquisition planning, document development and requirements generation and supervised all activities of the Acquisition Team. Provide PdM P2E Organizational Development/Manpower Management support to the SOC. Tracked PdM P2E personnel In-Processing / Out-Processing / relocation actions and organizational changes and updated the P2E Organizational Chart, PdM P2E Roster, and personnel data in SharePoint 2010 to reflect current manpower status. Assisted in the development of Info Path forms to be used in the onboarding and outboarding process that linked the action directly to the P2E Roster and Organizational Chart. Other PT2 key activities included: As a contributing member of the Knowledge Management (KM) Teams Configuration Control Board, developed and planned the successful strategy and migration of the Portfolio Tracking Tool (PT2) from SharePoint 2007 to SharePoint 2010 by applying Lean Six Sigma processes. Worked with Knowledge Management Team on a new PdM P2E Portal design concept (Site Architecture design and page layouts). Goal was to include PT2 Data in Project Server as a multi-directorate collaboration capability and to utilize document metadata to eliminate folder dependency o Work with PdM P2E Directorates and the Integrated Master Schedule Lead (IMS) to 3

migrate all data and documentation into the PT2 o Perform Data cleanse operations to eliminate duplicative data in Project Workspace Document Libraries o Performed appropriate and accurate Information Assurance Classification marking of all documentation within the Project Workspace Document Libraries o Provided PT2 maintenance o Developed methodology & performed scheduled quality assurance for the PT2. Worked with project teams to improve information quality and accuracy Developed and provided enduring training and training materials (Brief, SOP, etc) on use of the PT2 to all PdM P2E personnel o Provide PT2 Training in both classroom and virtual environments (CONUS, OCONUS) o Rewrote and updated all PT2 training materials that reflect changes brought about from the migration to SharePoint 2010 o Provided PT2 Training Reports to PdM P2E Leadership o Provided PT2 desk side support to Directors, Civilians and Military staff, including contractors. Other PdM P2E Organizational Development/Manpower Management: duties; o Conferred and worked with the KM Team to develop a new Automated Personnel Lifecycle Process for In-Processing and Out-Processing. The first phase of User Acceptance Testing (UAT) for the In-Process Workflow utilizing InfoPath has been completed. As a result of these actions, the KM Team was able to use the same process to complete the development of the Out-Processing Workflow and transfer the InfoPath form in the KM Sandbox for User Acceptance Testing. o Posted weekly updates of the Organizational Chart and Roster (Visio) to the P2E Portal
Technical Project Manager, EDC Consulting Dec 2010 to May 2011

Under a contract with the Defense Logistics Agency Enterprise Business Systems (DLA J64), supported and creating an IT Warrior capability by outlining a Project Management approach for deploying a consolidated IT Warrior capability to DLA-J64. This capability is built upon the UC&C, Win7 desktop deployment, and Remote Access capabilities to define an IT Warrior deployment strategy/package. Key activities included: Creation of Win7 image/application suite that supports a remote IT Warrior across all DLA sites (eleven locations - CONUS & OCONUS) Validation of image/applications across DLA hardware and the DLA network, from internet via VPN Proof of Concept (POC) testing of established image and integration components in a Microsoft-centric environment including Movi, Office Communications Suite (OCS), Cisco VOIP, and redirection of offline folder storage for ready access 4

Developed a Lean Six Sigma process to eliminate any time consuming and duplicative steps during POC testing to ensure timely delivery and reduce overall cost Supervised three junior Windows Engineers and one Project Manager to drive work to completion

Other key responsibilities include; Drive the gathering, definition and refinement of solution requirements and solution design, build, testing and deployment based on technical insight taken from experience and training Performed incident reporting, IMACs, IAVAs, IAVBs, troubleshooting of Windows XP, Windows 7, and vendor hardware. Utilize background with the project lifecycle and basic project management disciplines; o Supported the Project Management Office Director in preparation and presentation of Statement of Work, Scope Document, status reports, as well as maintenance of project management related artifacts (risk/issue logs, etc.) o As the Local SharePoint Administrator, managed access/permissions and posted all content on DLAs eWorkPlace SharePoint Collaboration Site o Periodic interaction with, and reporting to senior client personnel, including weekly status briefs, weekly and monthly activity reports by working with DLA J64 personnel and contractor Project Leads
Senior Analyst/Consultant, Web Business Solutions, Inc. (WBSI) May 2010 to Dec 2010

Utilizing seven plus years knowledge, technical insight, and experience gained from supporting the Navy and Marine Corps Intranet (NMCI) provided support to Headquarters Marine Corps C4 Division to transition the Marine Corps off of NMCI beginning 1 October 2010 and begun the next phase to the Next Generation Enterprise Network (NGEN). Key facets of support were: Provided analysis, assessments, and documented the USMC computing infrastructure, communications and enterprise service lifecycle requirements Articulated those requirements to higher level headquarters in official documentation Participated in planning and technical working groups and coordinated with the appropriate DoD, DoN, USN and USMC organizations to facilitate transition from a contractor owned/contractor operated environment to a government owned/government operated network operating environment Used technical expertise to develop and deliver solutions for planning, oversight and coordination of transition activities from NMCI to the USMC NGEN Reconstituted the NIPRNet and SIPRNet for government owned and government operated execution (transitioned from CO/CO to GO/GO) Planned, programmed, and coordinated requirements for NGEN services, support, and assets (IT Infrastructure, Applications, BAN/LAN and WAN, ITSM/Configuration and Change Management) working in collaboration with Marine Corps Systems Command and other USMC stakeholder organizations Prepared and presented status reports and briefings to senior USMC (military & civilian) client personnel Maintained project related artifacts (risk/issue logs), tracking items for deliverables as well as document version control on the USMC SharePoint Portal Quality Assurance Specialist, United Solutions & Services December 2009 to April 2010

Mission was to integrate three U.S. Army legacy service desk providers into one single U.S. Army Enterprise Service Desk (AESD). During the initial first phase of this project our tasking was completed as follows: Developed and published all processes and documentation that established standard operating procedures that documented and guided QA Audits utilizing ITIL/ITSM best practices: Provided Action Plans and Integrated Master Schedule for Metrics and Dashboard Implementation for the Army Enterprise Service Desk Project Team Representative to the Engineering Review Board (ERB) and Configuration Control Board (CCB) using the Change Management process utilizing ITIL Best Practices Identified, developed, documented, and utilized Interim Operational Capacity (IOC) and Full Operational Capacity (FOC) Reporting Capabilities in conjunction with the Project Management Director Developed and documented all Requirements Scope Documentation Templates Prepared a Way Ahead for Future Tasking to perform Quality Assurance Audits for Reporting Metrics and Dashboards that will be utilized to measure performance of the Army Enterprise Service Desk once it is in Full Operational Capacity

Developed a Lean Six Sigma process to eliminate any time consuming and duplicative steps identified during the development phase of each process step to ensure timely delivery and reduce overall cost
Additional Tasking: Acted as SharePoint Content Manager to develop and maintain Change Management Controls, Issue Tracking Lists, Document Control, Working Group Discussion Boards and reporting deliverables Prepared and presented status reports and briefings to senior U.S Army (military & civilian) client personnel Project Lead (Collaboration), DSA, Inc. 2008 2009 Coordinated and deployed the IBM Lotus SameTime Instant Messaging application (Aka Green Force Tracker) to the Army Acquisition Community. Conducted briefings and training to various Army PEO and PM organizations Coordinated the deployment of various SOA products and services to the Army Acquisition community as an integral member of the Product Manager Acquisition Business deployment team Advocated improved process opportunities and increased responsibility within the Product Manager, Acquisition Business organization utilizing Change Management, Project Management and Lean Six Sigma skills. o As a result of this effort, received the Product Manager Acquisition Business Lean Six Sigma Define, Measure, Analyze, Improve, Control (DMAIC) Project Certificate of Appreciation Project Team Representative to the Engineering Review Board (ERB) and Configuration Control Board (CCB) using the Change Management process and ITIL Best Practices Responsible for Content Management in SharePoint Portal for project team Project Analyst Senior, EDS, Navy & Marine Corps Intranet (NMCI) 2001 2009 Responsible for development of a new Certification and Accreditation (C&A) process for new and legacy applications brought into NMCI. Negotiated and resolved issues, terms of agreement with EDS partner groups and NMCI Portfolio Management.

Project Manager for hardware and software deployed to NMCI utilizing the Life Cycle Management process, including Change Management. Tracked and resolved issues and risk, includes IMACs, IAVAs; prepared status reports to senior leadership and all required stakeholders Responsible for SharePoint Content Management for the Project Team. Developed Libraries for document storage and collaboration between stakeholders Project Analyst Senior, EDS, NMCI Team Lead, supervising 3 Windows Engineers managed and coordinated Legacy Group Shares Migration into NMCI. Specifically at various Navy and Marine Corps commands in the Pacific and Northwest regions Managed Server Validations and Refreshes for all USN and USMC sites in both regions Validated image/applications across the NMCI Enterprise, including hardware, network transport boundaries, intranet and internet via VPN (Remote Access) Calculated and analyzed available NMCI Active Directory structure and Group Share drive space for data migration being transitioned off of legacy servers Tracked issues and risks and prepared status reports to senior management Coordinated issue resolution and provided Post Migration Reporting to senior leadership Project Analyst Senior, EDS, NMCI NMCI Business and Transition, Project Oversight Responsible for management and coordination of program site activities enterprise wide Provided real time status reports to senior management and senior client (DoN) personnel Project Oversight for selected Navy & Marine Corps Communities of Interests (COIs) Interacted with COI Program Manages to deliver accurate, timely, and completed MS Project Reports Tracked issues and risk and prepared status reports to senior management Acted as scribe, published minutes and followed up on action items. In Program Managers absence, conducted meetings and provided guidance for new actions items, issues and risks to 2 Windows Engineers and 7 Project Managers Provided performance evaluations to senior leadership Project Analyst Senior, EDS, NMCI NMCI Total Quality Management - Quality Assurance Responsible for Quality Assurance (QA) Process Plans and perform Process QA Audits Purpose; to significantly improve quality of services delivery to the client and meet Service Level Agreements (SLAs) per the NMCI contract. All requirements and standards were migrated into SQL Database. Serve as the QA Lead for the Execution Discipline and Technical Refresh Execution Discipline Policy Core Project Teams (5 Windows Engineers, 10 Project Managers, 8 Senior Site Managers) Infrastructure Specialist Senior, EDS, NMCI Systems Engineering and Migration Planning Acted as Regional Coordinator for 7 Windows Migration Planners, 2 Server Validation Team Leads and 8 Team members

Supervised all site schedules for region, interacting with the client to establish relationships, provide pre-visit documentation packages, and implement security access procedures Ensured QA of all server validation data files and Migration Planning documents prior to delivery and migrated to the NMCI Production Database Responsible for necessary software tools (requirements gathering, solution design, build, testing and deployment) to validate legacy Navy and Marine Corps servers in Windows environment. Also responsible for document creation, changes and edits related to server validation and migration planning Developed training requirements and training plans, as well as performance evaluations for 17 team members Prior to EDS (2001) Systems Integration Group, Senior Management Analyst - 1997 - 1999 VISTA/TLA, Project Manager and Systems Administrator - 1999 to 2000 CACI, Logistics Analyst and Assistant Systems Administrator - 2000 to 2001 United States Coast Guard; Yeoman Senior Chief Petty Officer (E-8) Served 10 years in the U.S. Navy and 20 years in the U.S. Coast Guard Professional positions held included: Regional Systems Manager (IT) 1983 to 1997 Personnel Officer (Administrative Management and Personnel Management (Human Resources, Pay and Benefits) Training and Education Officer Legal/Security/Intelligence and Defense Operations Career Counselor and Senior Enlisted Advisor for 300+ personnel Admin and Budget Officer for GSA Leased Housing and Office Account Real Property Facilities Management, Logistics and Budget Training and Education Officer (utilizing ISD) Contracting Officers Technical Representative (COTR) Military Awards: Two Letters of Commendation Coast Guard Headquarters, Civil Engineering Division, Real Property Division Letter of Appreciation Coast Guard Chief Financial Officer (CFO) for successful completion of the CFO Act Audit Additional awards see DD214 Military Training: WINDOWS NT Operating Systems U.S. Coast Guard Chief Petty Officers Academy, Class Secretary U.S. Coast Guard Senior Petty Officer Leadership & Management School Retired 1997

Campaigns: Vietnam, 1968 and 1969; Desert Shield/Desert Storm 1990 and 1991

GSA Space Management & Design U.S. Coast Guard Course Designer Course (Instruction Systems Development (ISD)) Contracting Officers Technical Representative (COTR) School U.S. Coast Guard Systems Managers School GSA Forms Analysis & Design Commandant of the Coast Guard National Retiree Council 1997 to present Continued service after retirement as a member of the Commandant of the Coast Guard's National Retiree Council, serving as Co-Chair of the Capital Area Regional Council from 2006 to 2012. Currently serving in an emeritus and advisory capacity. Served on the executive committee that instituted a new Commandant Instruction to place in effect an authorized and supported Coast Guard Retiree Services Program for all retiring military, auxiliary, and civilian personnel that will provide help and assistance in transitioning from active service to retirement, with a follow on service to the retiree and their families throughout their lifetime. New duties are to assist and advise the retiree and family members with obtaining and understanding retiree benefits, correcting records for earned benefits, help with work life issues, provide counseling for financial and emergency relief, giving assistance to family members in time of need, applying for death benefits and assist in making funeral arrangements. Standards developed include training for all active duty personnel and retiree volunteers who will stand a watch at each of the 21 regional service desks located at major Coast Guard bases throughout the United States. Other services and procedures developed for logistics, budgeting and spend plans to sustain operations, establishing performance goals and standards, conducting liaison with local commanding officers, and ensuring that all call centers are set up and online to handle phone and email traffic, with an active Retiree Website. At this time, the program is in the implementation phase. Awarded the Commandant of the U.S. Coast Guard Certificate of Appreciate for service as CoChairman of the Capital Area Retiree Council for the period March 2006 to September 2012; signed 28 August 2013

EDUCATION
B.S., Computer Networking, Strayer University, Woodbridge, VA (Magna cum Laude)

ADDITIONAL TRAINING
Project 2010 Levels 1 & 2, New Horizons Computer Learning Centers, May 2012 ITIL v3.0 Foundation. SourceTek/Loyalist Certification Services. 25 March 2010 SharePoint Technologies: A Comprehensive Hands-On Introduction. Learning Tree, Reston, VA. 09 October 2009 IT Project Management. Global Knowledge, Herndon, VA. 17 April 2009 Lean Six Sigma Greenbelt, EDS; Herndon, VA. February 2007 DOD Information Security Certification & Accreditation Process (DITSCAP). 09/14/2007 DAA Designated Approving Authority. 09/14/2007 DoD Certifier Fundamentals. 09/14/2007 DOD Information Assurance Awareness, Version 5.0. 09/14/2007 Systems Security Authorization Agreement (SSAA) Preparation Guide. 09/14/2007. Effective Schedule Management using Microsoft Project. 25 July 2007 Microsoft Project 2003 Proficient User. 12/26/06 Microsoft Project 2003 Fundamentals. 11/28/06 Microsoft Project Server 2003 (MSPS) Tool Suite Overview and Demonstration. 07/21/06

Risk Management Basics. 04/20/06 Project Management Execution and Close-Down. 03/17/05 Project Management Start-Up and Planning. 02/17/05 Project Management: Technical Acclimation: SLC3 Overview, PM2 Overview, and Process Sourcerer Overview. 2/7/05 Project Management Essentials: Project Scheduling & Budgeting. Completed 9/16/04 Oracle Financials Database Course, U.S. Coast Guard Finance Center. Completed January 1998 Publications NMCI Deployment Strategy Execution Discipline Process, February 2009 NMCI Certification and Accreditation Process, November 2008 NMCI Total Quality Management Process, November 2004 NMCI Organizational Quality Assurance Plan, November 2004 NMCI Execution Discipline Quality Assurance Plan, July 2004 Honors & Awards U.S. Army Product Manager Acquisition Business Lean Six Sigma DMAIC Project Certificate of Appreciation; signed 23 April 2010 Alpha Sigma Lambda National Honor Society, Iota Eta Chapter, Strayer University Letter of Recognition from VISTA/TLA - completion of major migration project for Defense Contract Management Agency (DCMA) PROFESSIONAL ORGANIZATIONS: AFCEA, Fort Belvoir Chapter, August 2009 to present Commandants National Coast Guard Retiree Council, National Capital Area Retiree Council. Served as Co-Chairman 2006 to 2012. Serving as Chairman Emeritus 2013 to present. Coast Guard Chief Petty Officers Association, Washington DC Chapter, Secretary two terms CERTIFICATIONS Microsoft Certified Professional, Lean Six Sigma Greenbelt, ITIL v3.0 Foundation DD-214CG available

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