Step by Step Procedure of Setting Up Business in a Box Unit

BUSINESSINABOX ThisUniqueProducthasbuiltin functionsformultipleapplicationsas follows: a. ItcanbeusedasaDSL Modem b. IthasanEVOportfor connectingtoPTCLV Wireless.Incaseoffailureof DSL,itwillswitchoverto parallelconnectivitythrough EVO. c. ValueaddedIPTVservice d. ISentryserviceforremote surveillance e. ProvidesonboardSIPclient withFXSportforconnecting legacyphones(2ports available) f. IPSecVPNconnectivityfor establishingsecuredtunnels

g. USBmassstorageandprint serverbuiltinfunctions Intermsofinterfacestheunit provides a 1xDSLWANinterface b 1xEVDOWANinterface c 4xRJ45LANinterfaces d 2xUSB2.0forMassstorage /Print/EVDOconnectivity e 2xFXSportforanalogue phones f 1xWLANinterface

Head Office: 291, Street 3, Sector I-9/3, Islamabad, Pakistan Karachi Office: A-484, Ground Floor, Block-I, Gulshan-e-Iqbal, Karachi Lahore Office: 16-A, Salik Street, Muslim Town, Lahore WebSite: www.symbia.com.pk
Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

Document History

S# Document Version 1 PTCL BIB unit configuration guideV-1 PTCL BIB unit configuration guideV-1

Dated 20-05-2011

Modification/Modified by Symbia

13-06-2011

VPN Pass through feature details / Symbia

HW / FW information
1 2 Unit SDK version Unit firmware version 110112_1629-4.02L.03.A2pB0251c1.d21j2 AVS920W_PTCL_A_0_33_V.1.15

ListofPTCLEVOunitstestedwiththeBIBunitatthetimeofplacing theorderfordeliveryoftheseunits.
EVO Type EVDO Rev-A EVO Model ZTE AC2710 ZTE AC2726 ZTE AC2766 Huawei EC1260-2 ZTE AC2790 Huawei EC367-2

EVDO Rev-B

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

Table of Contents
DocumentHistory..................................................................................................................................2 PTCLBusinessInaBoxUnitOverview................................................................................................... 4 LEDDescription...................................................................................................................................4 PortsandButtons............................................................................................................................... 5 InstallingyourPTCLBusinessInaBox(BiB)Unit................................................................................ 6 InstallingUSBDriver(optional)....................................................................................................... 6 ConfiguringTCP/IP.......................................................................................................................... 7 LogintoYourPTCLBIBUnit............................................................................................................ 8 CreatingHighSpeedInternet(HIS)fromLayer2/WANInterfacetab..............................................9 CreatingWANService..................................................................................................................... 9 CreatingbridgedPVCforIPTVservice.............................................................................................. 12 CreatingWANServiceforIPTVInterface...................................................................................... 13 Creating WAN interface for 3G EVDO connectivity.............................................................. 15 VerifyingEVOBackupConnectivityincaseDSLLinegoesdown: .....................................................16 SettingupISentryService................................................................................................................ 17 SettingupSIPaccounts..................................................................................................................... 20 UsingonboardFXSports .............................................................................................................. 20 Softphonesettings............................................................................................................................ 21 SettingupsecuredIPSecconnection............................................................................................... 22 VPNPassthroughSettings................................................................................................................ 25 USBstoragesettings......................................................................................................................... 26 PrintServerforwindowsXP............................................................................................................. 26 Clientmachinesettings(forwindowsXP)........................................................................................ 27 APPENDIXA....................................................................................................................................31

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

PTCL Business In a Box Unit Overview

LED Description
ThefrontpanelcontainslightscalledLEDsthatindicatethestatusofthePTCLBIBUnit. LED POWER Color Green On Off Red LAN14 Green On On Blinking Off USB13 Green On Blinking Off WLAN Green On Blinking Off WPS Green Red Phone12 Green On On On Blinking Off Status Description Thedeviceispoweron. Thedeviceispoweroff. Thedeviceisbootingup. The LAN port is connected to a powered Ethernet device. Thedataissending/receivingviaLANport. The LAN port is not connected to any Ethernet device. ApowereddevicehasconnectedtotheUSBport. Thedataissending/receivingviaUSBport. NopowereddevicehasconnectedtotheUSBport. Thewirelessfeatureisenabled. TheIADissending/ receivingthroughwireless. Thewirelessfeatureisdisabled. TheWPSis inprogressandstatusissuccessful TheWPSencountersproblemorsessionoverlap. TheassociatedphoneporthasregisteredwithaSIP proxyserver. Theassociatedtelephoneisoffhook. The phone line is not registered or the associated deviceispoweroff. 4

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

PSTN

Green

On Off

The device is successfully switched to PSTN line whenDSLlinefailed. ThedeviceisnotinPSTNmode. The device is successfully linked with ADSL head end.

DSL

Green

On

SlowBlinking ThedeviceistryingtolinkwithADSLheadend. FastBlinking Off Internet Green On Blinking Off Red On ThedeviceishandshakingwiththeADSLheadend. ThedeviceisnotlinkedwithADSLheadend. The device is successfully connected to the Internet. The device is sending/receiving data via the Internet. ThedeviceisnotconnectedtotheInternet. ThedeviceisfailedtoauthenticatewiththeISPdue tousernameorpassworderror.

Ports and Buttons

TherearpanelcontainstheportsforthePTCLBIBUnit'sdataandpowerconnections. 7 6 5 4 3 8 2 1

1. POWER: Connector for a power adapter. Using a power supply with a different voltage rating 2. 3. 4. 5. 6. 7. 8.
will damage this product. Make sure to observe the proper power requirements. The requirementofadapteris12VDC/1.5A. ON/OFF:Powerswitchtopoweron/offthePTCLBIBUnit. LAN14:ConnectorsforEthernetnetworkdevices,suchasaPC,hub,switchorrouter. USB12:ConnectionpointsforUSBsupportedprinter. USB3:ConnectorforUSBequippedPC. PHONE12:ConnectorsforNormalPSTNPOTStelephonesets. DSL:ConnectorforaccessingtheInternetthroughADSLline. RST (RESET): Restores the default settings. You may need to restore the PTCL BIB Unit to its factory defaults if the configuration is changed or you lose the ability to enter the PTCL BIB Unit via the web interface or following a software upgrade or you lose the ability to enter the PTCL BIBUnit.Toreset thePTCLBIBUnit, simply pressthe resetbutton formore than 8 seconds. The PTCL BIB Unit will be resetto its factorydefaults. The reboot process will take about 30 seconds andthePTCLBIBUnitwillbecomeoperationalagain. 5

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

Installing your PTCL Business In a Box (BiB) Unit

1. 2. 3.
LocateanoptimumlocationforthePTCLBIBUnit. ForconnectionstotheEthernetandDSLinterfaces,refertotheQuickStartGuide. Connect the Power Adapter. Depending upon the type of network, you may want to put the powersupplyonanuninterruptiblesupply.UseonlythepoweradaptersuppliedwiththePTCL BIB Unit. A different adapter may damage the product. Warranty shall be lost in case the damageisduetouseofpoweradapterotherthantheonesuppliedbyPTCL.

InstallingUSBDriver(optional)
You must install the USB driver before you can use the PTCL BIB Unit via an USB connection. Please follow the steps below (may vary for each computer) to complete the USB driver installation on a Windows2000/XPoperatingsystem.

1.

After connecting the PTCL BIB Unit to computer, the system will detect the new hardware and showtheFoundNewHardwareWizardwindow.SelectYes,thistimeonlyandthenclickNext.

2.

Insert the USB driver CDROM into computers CDROM drive. Select Install the software automatically(Recommended)andthenclickNext.

ClickContinueAnywaytocontinuetheinstallation.
Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

3.

ClickFinishtocompletetheinstallation.

ConfiguringTCP/IP
This section will help you to establish a connection between a PC and the PTCL BIB Unit. Each computer that will be part of your network needs to communicate with the PTCL BIB Unit. To do this,youmayneedtoconfigureeachPCsnetworksettingstoautomaticallyobtainanIPaddress. This configuration assumes you have retained the default interface for Windows XP. If you are runningtheClassicinterface,pleasefollowtheinstructionsforWindowsXP.

1.

SelectStart>Settings>ControlPanel. DoubleclickNetworkandDialUpConnections.

2.

3.

Doubleclick the Local Area Connection appropriate for your Ethernet adapter. ClickProperties. TheLocalAreaPropertieswindowisdisplayed. EnsuretheboxnexttoInternetProtocol(TCP/IP)isselected. Click to highlight Internet Protocol (TCP/IP) and click Properties. TheInternetProtocol(TCP/IP)Propertieswindowisdisplayed. Select Obtain an IP address automatically if you are connecting the PTCL BIB Unit to the PC via Ethernet. Otherwise, select Use the following IP address and specify an IP address within the subnet such as 192.168.1.5 (assuming the IP address of the PTCL BIB Unit is 192.168.1.1) if you are connectingthePTCLBIBUnittothePCviaUSB. ClickOKtwicetoexitandsaveyoursettings. 7

4.

5.

6.

7.

8.

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

LogintoYourPTCLBIBUnit
This section guides you through configuring your PTCL BIB Unit. You should have your computers configuredforDHCPmodeandhaveproxiesdisabledonyourbrowser.Ifyoudonotgetthepageas shown below, you may need to delete your temporary Internet files by flushing the cached web pages. FollowtheproceduresbelowtologintoyourPTCLBIBUnit.

1.

2.

Openyourwebbrowser.TypethedefaultIPaddressof thePTCLBIBUnithttp://192.168.1.1andpressEnter. TheLogInpageappears. Enter user name as admin and password as admin(casesensitive). ClickOK. Themainpageappears.

3.

ThiswebpagelayoutofPTCLBIBUnitisshownasbelow.

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

Creating High Speed Internet (HIS) from Layer 2 / WAN Interface tab.
CreatingHSIinvolves2stepstobefollowedinsuccessionasdescribedbelow Note:theunithasaPVC(VPI=0andVCI=33)bydefault,itisadvisabletoremovethesamebefore configuringthefirstPVC. 1 CreatingATMPVC 2 CreatingWANservicethisWANserviceisassociatedwiththeATMPVC CreatingATMPVC

1EnterVPIand VCIinformationasreceivedfrom PTCL 2 ThetypeofDSLlinkhastobeidentified(forPTCL casethiswouldbeEoAPPOE/Bridgeoption 3 Thetypeofencapsulationhasbeenteredalong withservicecategory

4 Thetypeofconnectionhastobeidentifiedhere. ForHSIcasethiswouldbekeptasdefaultmode

5 TomaintainQoSforthespecificPVCenablethe QoS(notapplicableforCBRandrealtimeVBR)

CreatingWANService

1Clicktoaddanew WANinterface

2ChoosetheATMPVCtowhichthe WANserviceneedstobeassociated 3Clicknexttoproceed

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

DefinetheUsernameandPasswordfortheconnection

4 SelecttheWANservicetypeFor HSIconnectionthisshallbePPPoE

Selectthedefaultgateway

5 inputtheusernameandpasswordasreceivedfromPTCL andselectauthenticationmethodtoauto

6 EnableIGMPmulticastproxy

NexttheDNSconfigurationneedstobesetforthisWANinterface

7 ChosetheDNSserver(staticordynamicallyobtainedfrom ISP).ForPTCLcasekeepthesametodynamic

8 Defaultgatewayinterfacehastobechosenfromthedrop downmenu

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ChecktheWANsetupsummarytohaveanoverviewoftheconfiguredsettings

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Creating bridged PVC for IPTV service

PTCLalsoprovidesIPTVservicetoitscustomers.toconfigurethesamethefollowingprocedurehas tobefollowed 1 CreatinganewATMPVC(VPI/VCIinformationwillbeprovidedbyPTCL) 2 CreatingWANservice CreatingPVCforIPTV AswecreatedPVCforHSI(highspeedinterconnection)inourlastsection,thesamewillappearin theDSLATMinterfaceconfiguration.AnewPVCneedtobecreatedforIPTVserviceasshownbelow

1 ClickAddtocreatenewPVC

1EnterVPIand VCIinformationasreceivedfromPTCL 2 ThetypeofDSLlinkhasto beidentified(forPTCLcasethiswould beEoAPPOE/Bridgeoption 3 Thetypeofencapsulationhasbeenteredalong withservicecategory 4 Thetypeofconnectionhastobeidentifiedhere. ForHSIcasethiswouldbekeptasdefaultmode

5 TomaintainQoSforthespecificPVCenablethe QoS(notapplicableforCBRandrealtimeVBR)

On completion of above configuration a second ATM PVC will appear under DSL ATM interface configurationmenu

5TomaintainQoSforthespecificPVCenablethe QoS(notapplicableforCBRandrealtimeVBR)

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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CreatingWANServiceforIPTVInterface UsetheWANservicesetuppagetoconfigureanewWANservice,

1 ClickaddtoconfigureanewWANservice

Nextselectalayer2interface

2 SelecttheATMPVCfromthedropdownmenu tobeassociatedwiththeIPTVWANservice.

ConfiguretheWANservice,forIPTVservicethesameneedtobesettoBRIDGING

3 ForIPTVserviceselectbridgemodeasWAN service.

FinallyassociateaDefaultgatewayandDNSservertothisWANinterface(followthesamesteps asmentionedunderHSIsetup) Toconfirmuponconfiguration,reviewtheWANsetupsummarypageasshownbelow

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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AftercompletionoftheIPTVservicesetup,theWANservicesetupandWANsummaryinfowill asfollows

SummaryInfo

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Creating WAN interface for 3G EVDO connectivity

PTCLBIBunitprovides3GEVObackupfeaturealso.Thisfeatureneedstobeenabled UsetheWANserviceinterfaceconfigurationtabtosetup3G(EVO)connectivity.

1 Select3Gfromthedropdownmenufor configuring3Gconnectivity

2 Enablethe3Gmodeforautobackupandset 1 2 3Gphonenumber PPPusernameandpassword

TheaboveinformationwillbeprovidedbyPTCL(SP)

TheaboveprocedurewillcreateanewWANservicefor3Gaccessandthesamewillbeshown onWANservicesetuppage

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Verifying EVO Backup Connectivity in case DSL Line goes down:

ToconfirmuponEVObackupworking,establishaHSIconnectionasshownbelow.Eitherdisablethe accountorremovetheHSIcabletoinitiatetheswitchfromHSItoEVO.

After60SecondstheunitwillswitchovertoEVO:

1 DSLlinedisconnectedtoinitiateEVO switch

2 thenewEVOlinkestablishedafterlossof DSLservice

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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Setting up I-Sentry Service

a To setup ISentry service on PTCL BIB unit a virtual server has to be created on the unit. The followingsectionhelpstocreateavirtualserver.

ChosetheNATtabfrommainpagetocreateavirtualserver ClickAddtocreateanewvirtualserver.Furtherdetailsareprovidedonthenextpage

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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1WANinterfacetobeidentifiedfor Isentryservice 2Enterservicename 3EnterIPaddressoftheISentryCamera. ThisIPisretrievedbyusingISentrySoftware

4EnterthePortnumberretrievedusingISentry softwareaswellasprotocol(TCP)forthisservices

Click Apply/Save after performing steps 1 to 4 to enable the virtual server. The following window confirmsthecreationofavirtualserver

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 ThefollowingsoftwareneedstobedownloadedfromPTCLwebsitehttp://isentry.ptcl.com.pk, AusernameandpasswordwillbeprovidedbyPTCLIsentryteam.Thesameshallbeusedtoenable theservice.

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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Setting up SIP accounts

ThePTCLBIBunitalsoallowstosetupSIPAccountsandusetheonboardFXSportstomakeon netandoffnetcalls.InadditiontothisPTCLSIPaccountscanalsobeconfiguredonSoftclients suchasBRIA.Setupdetailsareasunder

UsingonboardFXSports
Usethevoicetabonmainmenutoaccessthebasicsettingspageasshownbelow 1Theunithas2onboardFXSports,choose theportyouneedtoconfigure 2 ChooseSIPasthevoiceprotocol 3EntertheSIPaccount#asprovidedbyPTCL 4EnterthedisplaynameasprovidedbyPTCLas wellastheauthorizationnameandauthorization passwordprovidedbyPTCL 5EntertheregistraraddressasprovidedbyPTCL. TheSIPaccountwillregistertothisregistrar.Enterthe registrarport(5060default)aswellasregistrar expirationtime. Thedialplanneedstobemodifiedasperrequirement 6 EntertheDomainnameandoutboundproxy portasprovidedbyPTCL.Itismostcriticalto bindaninterfaceforroutingthecalls Note: The dial plan needs to be modified with special care for landline and mobile numbers. Exampleformatisasunder The format given above is xxxxxx I xxxxxxxx (where first xs represent a number /dial plan and the sign (I) has to be used as separator between dial plans. The second series of xs represent a seconddialplan Example: 0512290435 I 03008549351 shall be written as (10 digit landline number and 11 digit mobilenumber xxxxxxxxxxfollowed byseparator(I)xxxxxxxxxxx(10xs for landlinenumber with areacode and 11xsformobilenumber)

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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Softphone settings
ToconfiguretheSIPaccountonasoftphone(likeBRIA)thefollowingsettingsshallbemade

1SIPAccountnameasprovidedbyPTCL.(Thisis normallytheendpointSIPnumber.Theprotocol alsoneedstobesettoSIP 2TheUserID,password,anddisplaynameas wellastheauthorizationnameasreceived fromPTCLneedtoentercorrectly.UserIDand authorizationnameneedtoenterwiththe correctdominname. 3Thesoftphoneshallbeconfiguredtouse registrationwithdomainandproxyaddressas receivedfromPTCLshallbeentered

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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Setting up secured IP-Sec connection

PTCL BIB unit also supports IPSec VPN connectivity. A usual VPN setup is based on the following scenario VPN setup requires a defined Password to be shared between the two parties. Use the IPSec tab on the main menu to access the IPSec settings. The screenshot shown on the following page will appear.ThesettingsforboththeBIBunitsaredescribedbelow;

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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 BIBUnit1settings

1 DefineageneralnamefortheIPSecconnectionand providetheremotemodemPublicIP 2BasedontypeofIPSecconnectionrequired(single userormultiuser),theuserneedstoidentifyeitheranIP addressoracompletesubnet

3LikewisetheinformationregardingremoteIPs (singleorasubnet)needtobeprovided

4IPSectunnelsrequireapresharedkeythatshallbe knownbyboththeparties,bothpartiesshallenterthe samekey

5PressHideadvancedsettingstohide/un hideadvancedsettings

6Thissectionistobekeptasdefaultunless necessarytochange.Thissectionprovides additionalsecurityforthelink

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 BIBUnit2settings DMZHost After

1DefineageneralnamefortheIPSecconnectionand providetheremotemodemPublicIP 2BasedontypeofIPSecconnectionrequired(single userormultiuser),theuserneedstoidentifyeitheran IPaddressoracompletesubnet

3LikewisetheinformationregardingremoteIPs (singleorasubnet)needtobeprovided

4IPSectunnelsrequireapresharedkeythatshallbe knownbyboththeparties,bothpartiesshallenterthe samekey

After confirming upon the above settings the following can be used to confirm upon the IPSec link status
6Thissectionistobekeptasdefaultunless necessarytochange.Thissectionprovides additionalsecurityforthelink 5PressHideadvancedsettingstohide/unhide advancedsettings

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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VPN Pass through Settings

ThefollowingsectionpresentsthesettingsrequiredtoconfiguretheVPNPassthroughfeatureon PTCLBIBunit UndertheNATsettingsusetheALGfieldtoactivateVPNPassthroughfeature.

ThiswillallowtheBIBunittoactasaVPNPassthroughunit,henceVPNcanbesetuponrouters placedbehindtheBIBunit.

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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USB storage settings

ThePTCLBIBunitcanalsoconnecttostoragemediausingUSBportsavailableontheunititself.This involves attaching a USB storage disk with one of the two ports available on the modem. To access thestoragemediauserneedstoenterthefollowingcommandinbrowser fttp://ipaddressofthemodem

Print Server for windows XP

ThePTCLBIB unitcan also actas aprintserver and canbeused atsmalloffice / homeoffice forthis purpose. The following section under Print server menu needs to be set in order to enable print serverfunction

1Enableonboardprintserver

2Enterprintnameaswellasmakeandmodel. Themakeandmodelentriesneedtobe replicatedonallclientmachines

After enabling print server on the BIB unit, the following settings need to be done on all the client machines

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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Client machine settings (for windows XP)

ChooseAddaprinteroptionincontrolpanelofwindowsXP Clicknexttocontinue
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 Selecttheoption

Anetworkprinter,oraprinterattachedtoantohercomputer Selectconnecttoaprinterontheinternetandtypehttp://IPaddressofmodem/printers/(the string)enteredinMakeandmodelfieldunderprintserversettingofthemodem Note:themakeandmodelfieldonmodemandthestringfieldshallbeexactlysame .

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Followthebelowstepstocompletethe printerinstallation

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APPENDIX A
Importantstepstofollowfordeletingaconnection. Inordertodeleteanyconnection,theWANservicecorrespondingtothatserviceneedstobe deleted.Thebelwosnapshotshowsthe3services(PPPoE,BridgeandEVO)thatwecreated.In ordertoremoveanyoftheservice,checktheboxinfrontoftheserviceasshownbelow

AftercheckingtheboxpressremovetodeletethespecifiedWANinterface. NextwehavetodeletetheATMPVCbychosingthespecificPVCasshownbelow

Aftercheckingtheboxasshownabove,pressremovetodeletethespecificPVC.

Symbia (Pvt.) Ltd. | PTCL BIB unit configuration guide-v-1

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