2011 Aptero Solutions Limited

For most purposes probably Jim Sinur, Research VP with Gartner says:
IT professionals cant really expect business folks to understand cryptic/standard formats when they really want to see a real representation of their processes with desirable icons
http://blogs.gartner.com/jim_sinur/2010/08/30/bpmn-for-business-professionals-burnbaby-burn/

Michael zur Muehlen & Jan Recker

Researched BPMN symbol usage, identified commonly used symbol sets
http://www.bpm-research.com/2008/03/03/how-much-bpmn-do-you-need/

Bruce Silver
BPMN Method & Style
http://www.brsilver.com/2008/03/09/on-how-much-bpmn-do-you-need/

2011 Aptero Solutions Limited

 As much or as little...
Process & Lane Event & Task Sequence flow & Gateway Data object & association

2011 Aptero Solutions Limited

 Introducing the Process Landscape Drill-down through process hierarchy

High-level context, through to Low-level elementary business processes (EBPs)

Aids understanding of the whole process and how each sub-process sits within it

2011 Aptero Solutions Limited


Warehouse-based catalogue store for selling tools to trade and retail customers Identify high level processes for Customer, Store Assistant, Trade Account Manager, Warehouse and Delivery teams

2011 Aptero Solutions Limited

 Model workflow for each elementary business process Look for common tasks which may actually be shared sub-processes Start by modelling main path Iterate over workflow, adding required alternate paths Consider exceptions Begin to identify data inputs & outputs
2011 Aptero Solutions Limited

 Workflow changes or serves data

Inputs provide data for decision-making and information processing Outputs provide means of non-transient storage and information sharing

Use some form of data structure modelling to add detail to data objects in workflows

2011 Aptero Solutions Limited

 Review the model around the whiteboard Not isolated notational islands, but linked models
Show how workflow interacts with data
Simplifies review of data structure by viewing data alongside related workflow

Roles are responsible for processes

Aids understanding of business organisation and possible changes required following re-engineering of processes

2011 Aptero Solutions Limited

 Goodie bags
Articles on BPMN for business analysis BPMN poster Datasheets USB flash drive
Free software, ready to run PDFs including todays presentations

Lets talk now and later

2011 Aptero Solutions Limited