1. How to use NetMeeting?

For troubleshooting purposes e-Doc Webmaster may ask you for remote access to your desktop. In order to do that NetMeeting can be used. You will be asked to allow Webmaster control of your desktop and you will see everything that will be done. Click on the icon in the Taskbar or on the desktop.

OR If you do not have this icon:

Click on

, then Programs/Accessories/Communication/NetMeeting

If you have already activated NetMeeting the following window appears:

If not go to the chapter 2. How to activate NetMeeting. 1/12 22/04/2005, 3:53 PM

DGACM/IMTU/NetMeeting Guide

When Webmaster e-Doc (or staff member in charge of e-Doc) tries to connect to your computer the following window appears:

In order to accept the incoming call, click on Accept button.

The NetMeeting window is updated with your name and name of the user calling:

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Click on the button

and the new window appears:

Select Desktop and click on Share button. Click then on Allow Control.

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This is the sample screen of the result.

When calling user requests control of your desktop the following window appears:

Click Accept. The calling user takes control of your desktop and you are not able to do anything on your computer, but you see everything that is done. When all needed action is finished the caller releases control of your desktop.

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You need to click on Unshare to suspend sharing of your desktop.

Click on this icon

in order to finish the call.

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2. How to activate NetMeeting?

Click on

, then Programs/Accessories/Communication/NetMeeting

The new window appears:

Click on Next. The new window appears:

Type your First name, Last name, E-mail address, and for Location type UNHQ. 6/12 22/04/2005, 3:53 PM

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Click on Next. The new window appears:

Do not check anything. Click on Next. The new window appears:

Select Local Area Network.

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The new window appears:

Read the choices and select those you want. Click on Next. The new window appears:

We do not need audio communication, but in order to finish Net Meeting activation you have to run Audio Tuning Wizard. Read and follow the instructions. Click on Next. 8/12 22/04/2005, 3:53 PM

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The new window appears:

Read and follow the instructions. Click on Next. The new window appears:

Click on Next.

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The new window appears:

If you do not have a microphone or speakers ignore the message. Click on Next. The new window appears:

Click on Finish.

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The new window appears:

The NetMeeting is activated.

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e-Doc Webmaster might ask you for your IP address. Click on Help. Click on About Windows NetMeeting. 1

The new window appears:

Read the IP address. 12/12 22/04/2005, 3:53 PM

DGACM/IMTU/NetMeeting Guide