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Human Resource is a basic need of any work to be done. According to ARTHUR LEWIS:
There are great differences in development between countries which seem to have roughly equal resources, so it is necessary to enquire into the difference in human behaviors The project report is all about recruitment and selection process thats an important part of any organization. Recruitment highlights each applicants skills, talents and experience. Their selection involves developing a list of qualified candidates, defining a selection strategy, identifying qualified candidates, thoroughly evaluating qualified candidates and selecting the most qualified candidate.
It is said if right person is appointed at right place the half work has been done. In this project I have tried to cover all the important point that should be kept in mind while recruitment and selection process and have conducted a research study through a questionnaire that I got it filled with all the Hr managers of the Sanklecha
Construction Pvt Ltd and tried to find out which methods and various other information related to recruitment and selection and tries to come to a conclusion at what time mostly the manpower planning is dont , what the various method used for recruiting the candidates and on what basic the selections is done.
To study the how efficient the existing recruitment process is in terms of cost, time, and quantity.
RESEARCH METHODOLOGY :
Research is a careful investigation or inquiry especially through search for new facts in any branch of knowledge. The project is a systematic presentation consisting of the enunciated problem, formulated hypothesis, collected facts or data, analyzed facts and proposed conclusions in form of recommendations.
SAMPLE SIZE A complete interaction and enumeration of all the employees of Sanklecha
Construction pvt ltd. was not possible so a sample was chosen that consisted of 30 employees.
Data Collection
The data for the survey will be conducted from both Primaries as well as Secondary sources.
Primary Data: Using personal interview technique the survey the data will collect by using questionnaire. The primary data collection for his purpose is supposed to be done by judgment sampling conversation sampling. Questionnaire has been formatted with both open and close structure questions.
Secondary Data: By going through the Site of the Sanklecha Construction pvt Management Books of HRM. & through NET.
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RESEARCH DESIGN
A research design is the specification of methods and procedure for acquiring the information needed to structure or to solve problems. It is the overall operation pattern or frame work of the project that stipulates what information is to be collected from which source, and be what procedures.
A research design is the arrangement of condition for collection and analysis of data in a manner that aims to combine Relevance to the research purpose with economy in procedure.
Keeping employees motivated and engaged at all times on the business growth Journey.
Creating a culture of 'personal ownership' and 'high performance work-in Locate people whose personalities fit the companys values
Dealing with the challenges of diversity. Faking of experience / qualifications The Challenges:
Secondary Data:
Secondary data was gathered from academic texts and company profile from companys webs
Site of the Sanklecha Construction pvt. www.sanklecha construction.in Management Books of HRM www.citehr.com
MANPOWER PLANNING:
1). When you prefer to go for manpower planning? (a). yearly (b). Quarterly (c). no fixed time
RECRUITMENT POLICY:
2). Do you have a documented recruitment policy? (a). Yes (b). No
3): What form of interview did you prefer? A) Personal Interview Other Means
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B) Telephonic Interview
C) Video Interview
4). Do you think the present recruitment policy is helpful in achieving the goals of the company? ( a). Yes (b) . No (c). To some extent
5). Do you think the present recruitment policy fulfill the manpower requirement of the company in accordance with the manpower plan? a) Excellent b) Very good c) Good d) Average
SOURCES OF RECRUITMENT
6). what are the sources for recruitment and selections? (a). Internally 7). Which of (b). Externally the (c). Both you choose for the recruitment of
following sources
theemployees? (a). Data Bank (b). Private Employee Agencies (c). Campus Requirements (d). Casual Applicant (f) . Any others
9). If yes then the company use own web site or this purpose.
(a). Yes
( b). No
SELECTION POLICY
11). Which type of technique is used for interview? (a). Structured (b). Unstructured (c). Both
12). which step you prefer to selection process? a) Written test b) oral/personal interview c) medical testing
13). Does the procedure adopted for recruitment and selection of employees enables to give right person at the right job? (a). Yes (b). No (c). To some extent.
14). How well the organization affirmative action needs clarified and support in the selection process? a) Poor b) Adequate c) Excellent
15). Does HR train hiring employees to make the best hiring decisions? a) Yes b) No
16). How would you rate the HR practices of the company? a) Very good b) Good c) Average d) Ba
1.4.4
RESEARCH LIMITATION
Time limitation in the study 60 days
The information gathered was based only on recruitment and selection method in Sanklecha Construction Pvt Ltd.
The accuracy of the study is based on the information given by the respondents.
With over 75 prestigious projects, the Group has moved from strength to strength in this span. What has enabled Sanklechas enviable presence in the world of lifestyle construction is the Groups firm belief in changing and reinventing to stay ahead of the times.
Through state-of-the-art innovations, we ensure that only the latest designs and equipment are utilized to deliver offerings that cater to our customers ever-changing
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needs. We make sure that the Sanklecha lifestyle is an experience to savor by constantly adapting and evolving ourselves. We believe in the motto, Unity in Diversity! We owe our success story to our efficient and committed team members. Their abilities and capabilities have enabled us to adapt innovation and continue our journey to the pinnacle of success. We identify, train and hire the right people, people with the specific experience, skill sets and attitudes that our clients require.
We believe in enriching and motivating our workforce, so as to create future leaders and entrepreneurs. While looking at our eventful past with pride, we Endeavour to challenge our accomplishments, so as to redefine our goals and surpass excellence itself in our venture to accomplish them. Sanklecha is only going to get bigger and better in the days to come.
MISSION-:
To revolutionize industry practices and standards to set ourselves apart from the rest and create a satisfied customer base across diverse verticals of the industry by providing complete value of money
Visions1.To bring about change on a grand scale through innovation 2. To introduce innovation with every venture we undertake, and forge a strong bond with all our customers 3. To scale new heights and reach new horizons with each project we create 4. To establish ourselves as the' most dynamic and respected real estate developer 'in the country
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OUR TEAM We believe in the motto, Unit y in Diversit y! We owe our success story to Our efficient and committed team members. Their abilities and
capabilities have enabled us to adapt innovation and continue our journey to the Pinnacle of success. We identify, train and hire the right people, people with The specific experience, skill sets and attitudes that our clients require. We believe in enriching and motivating our workforce, so as to create future leaders and entrepren eurs. When patterns are broken, new worlds emerge!
FUTURE OUTLOOK
While looking at our eventful past with pride, we endeavor to challenge our accomplishments, so as to redefine our goals and surpass excellence itself in our venture to accomplish them. Sanklecha is only going to get bigger and better in the days to come nobody can go back and start a new beginning, but we can start today and forge a new path of success!
OUR CLIENTELE
We strongly believe that our clients are focal points of all endeavors.Our approach is customers centric and excellence in quality is clearly reflected through these of our clientele. Central Railways, Big-bazaar, Pwd, Spencers, Glaxo,retail concepts, Unilever, Tristarretail, ,Mico-bosh, Glenmark, security press, Wns, Samsung.
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SAGA OF EXCELLENCE Over the past three decades, Sanklecha has firml y established itself as a leading name in the real estate industry. With over 75 prestigious projects, the Group has moved from strength to strength in this span. What has enabled Sanklechas enviable presence in the world of lifest yle construction is the Groups firm belief in changing and reinventing to stay ahead of the times. Throu gh state-of-the-art innovations,we ensure that onl y the latest designs and equipment are utilised t o deliver offerings that cater to our customers ever -changing needs. We make sure that the Sanklecha life st yle is an experience to savor b y constantl y adapting and evolving ourselves. Nothing endures but change!
ON GOING PRJECTS
The metro zone Water ways Mango Woods (Pune) Mango one (Pune)
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1900's. When there are less labor then there are more working with machinery. The scientific management movement began. This movement was started by Frederick Taylor when he wrote about it a book titled The Principles of Scientific Management. The book stated, "The principal object of management should be to secure the maximum for each employee. Taylor
believed that the management should use the techniques used by scientist to research and test work skills to improve the efficiency of the workforce. Also around the same time came the industrial welfare movement. This was usually a voluntary effort by employers to improve the conditions in their factories. The effort also extended into the employees life outside of the work place. The employer would try to provide assistance to employees to purchase a home, medical care, or assistance for education. The human relations movement is the major influence of the modern human resource management. The movement focused on how employees group behavior and how employee feelings. This movement was influenced by the Hawthorne Studies.
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Human resource auditing Human resource strategic planning Human resource planning Manpower panning Recruitment / selection Induction Orientation Training Succession planning Staff communication Reward
Talent management Safety management Management development Compensation development Performance management Career planning / development Coaching Counselings Staff amenities planning Event management
Job Responsibilities
Executive committee, organization planning, HR planning & policy, Organization development
Recruiting, Interviewing, Testing, Placement & Termination Job analysis and evaluation, surveys, Performance appraisal, compensation administration, bonus, Profit sharing plans, Employee benefits. Orientation, Training, Management development, Career Planning & development EEO relations, contract compliance, staff assistance programs, Employee counseling.
1: Attract highly qualified and competent people 2: Ensure thats the selected candidate stays longer with the company.
Whereas, the poor quality of selection means extra cost on training and supervision. Further in more , when recruitment fails to meet organizational needs for talent, a typically
response is to raise entry level pay scales . This can distort traditional wages and salary relationship in organization, resulting in unavoidable consequences. Thus the effectiveness of the recruitment process can play a major role in determining the resources that must be expended on other HR activates and their ultimate success.
Knowing the present recruitment and selection procedure and rectify if necessary.
The finding of the study will be helpful for the employees of company regarding the recruitment and selection policies.
The study will be useful management student for understanding recruitment and selection policies and procedures
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This department looks after the needs and Requirement the present employees. This Department includes number of function which are as Follows: 1. Training and Development it includes technical, soft skills and process related to training 2. Process and policies it contains all the rule and regulations that need to be followed by the employees.
3: Appraisal and increment- it is in the formal feedback to the employees about their performance and the conduct of work.
4: Induction-involves the information to the new employees about the company, job, departments etc
5: Motivational activities and entertainment- involves motivating the employees to improve their productivity.
6: Roles and responsibilities-that every individual employee needs to fulfill. 7: Key Result Area (KRA) it is the measurement quantifiable of output for the roles of responsibilities.
9: Joining formalities- take place when a new employee joins the company. 10: Computerization 12: Helpdesk
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13: Employee verification-take place at the time of joining of the new employee.
14: Surveys
16: Counseling and grievance handling-both are different as counseling is basically helping out in personal problems whereas, grievances Handling involves the handling of complains that the employees has towards the management.
All the above head are included in the human resource development and involves the over all development of individual employees which in turn increases the over all profit of the company.
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DEFINITION: According to EDWIN FLIPPO ,Recruitment is the process of searching for prospective employees and stimulating them to apply for jobs in the organization.
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3.3 PURPOSE AND IMPORTANCE OF RECRUITMENT : Determine the present and future requirements of the organization on conjunction with its personnel-planning and job analysis activities.
Help increase the success rate of the selection process by reducing the number of visibly under qualified or overqualified job applicants.
Help reduce the probability that job applicants, once recruited and selected, will leave the organization only after a short period of time.
Meet the organizations legal and social obligations regarding the composition of its work force. Begin identifying and preparing potential job applicants who will be appropriate candidates.
Increase organizational and individual effectiveness in the short term and long term. Evaluate the effectiveness of various recruiting techniques and sources for all types of job applicants they wish to work for it
A well-planned and well-managed recruiting effort will result in high quality applicants, whereas, a haphazard and piecemeal efforts will result in mediocre ones.
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3.4 Factors Affecting Recruitment: In recruiting new employees management must consider the nature of labor market, what sort of potential labor are available and how do look for works. The factor affecting can be summed up under the following heads:
Labor Market Boundaries:The knowledge of the boundaries help management in estimating the available supply of qualified personnel form, which it might recruit. A labor market consists of a geographical area in which the forces of demand and supply interact and thus affect the price of labor.
Available Skills:Companies must locate the areas where they can find employees who fit the jobs according to their skills.
Economic Condition:Economic conditions also affect recruitment. Unemployment worker may swamp a new plan located in a depressed labor market whereas a firm trying to establish it or to expand in an area where a few qualified workers are out of work has quite a different recruitment problem.
Attractiveness of the Company:The attractiveness of the company in terms of higher wages, clean work, better fringe benefits and rapid promotions serves as influencing factor in recruitment.
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1) Has the function changed? 2) Have work patterns, new technology or new products altered the job? 3) Are there any changes anticipated which will require different, more flexible skills from the jobholder?
Answers to these questions should help to clarify the actual requirements of the job and how it fits into the rest of the organization or department. Exit interviews, or consultation with the current job-holder and colleagues may well produce good ideas about useful changes.
Recruitment begins by specifying the human resource recruitment, initiating activities and action to identify the possible sources form where they can be met, communicating the information about the jobs, terms and conditions and prospects they offer, and enthuse the people who meet the recruitment to respond to the invitation by applying for jobs. Thereafter the selection process begins. The process is as follows.
Analyzing the job:Analyzing the job is the process of assembling and studying information relating to all aspects of a particular post. Analysis is done to find possible details about: Purpose: Identify the aims and objectives of job and what the employee is expected
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to achieve within department and company. Position: The job title, its position in the hierarchy and for whom it is responsible ought to be recorded. A sample organization chart may be useful for this purpose. Main Duties: A list of key tasks may be written out; standards that need to be reached and maintained must also be maintained. Methods of recording, assessing and recording the key tasks must be determined. The work Environment: Study the physical and social environment in which the work is out because the work environment influences the quantity and quality of Work.
Drafting a job description:After job analysis is done, job description is made. Job description describes the job. The job description decides upon the exact knowledge, skill and experience needed to do the job.
Job description must be drafted around these heading: 1) Job title. 2) Responsible to. 3) Responsible for. 4) Purpose of job. 5) Duties. 6) Responsibility. 7) Signature and date
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INTERNAL SOURCES
EXTERNAL SOURCES
1) Promotion 2) Transfers
3) Internal notification service (Advertisement)
4) Deputation of personnel or from one enterprise to another 5) Management training schemes 6) Walk-ins, write-ins, talk-ins
These refer to persons already employed in the organization. Promoting persons from lower levels may fill up vacancies at higher levels. Shortage of manpower in one branch/factory may be met by transferring surplus staff from another branch/ factory. Promotion means shifting of an employee to higher post caring greater salary status and responsibility. On the other hand transfer refer to the shifting an employee with salary, status and responsibility. Sometime ex-employee of the organization may be re-employed.
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1) Filling vacancies for higher job by promoting employees from within the organization helps to motivate and improved the morale of the employees. This induces loyalty among them. 2) Internal requirement has to minimize labor turnover and absenteeism. People wait for promotion and the work force is more satisfied. 3) Candidates working in organization do not require induction training. They are already familiar with organization and with the people working in it.
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resent the policy of filling higher-level vacancies from outsiders. Moreover it is time consuming and expensive to recruit peoples from outside. Recruitment from the outside may create frustration among the existing employees that aspires for promotions. There is no guarantee that the organizations will attract sufficient number of suitable candidates.
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METHODS OF RECRUITMENT
There are mostly three methods that is used recruitment process. Thats given below..
THIRD PARTY
INDIRECT
DIRECT
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a) Direct Method:
These include the campus interview and keeping a live register of job seekers. Usually under this method, information about jobs and profile of persons available for jobs is exchanged and preliminary screening is done. The short listed candidates are then subjected to the remainder of the selection process. Some organization maintains live registers or record of applicants and refers to them as and when the need arises.
b) Indirect Method:
They cover advertising in newspapers, on the radio, in trade and professional journals, technical journals and brochures. When qualified and experienced persons are not available through other sources, advertising in newspapers and professional and technical journals in made. Whereas all types of advertisements can be made in newspapers and magazines, only particular types of posts should be advertised in the professional and technical journals. A well thought-out and planned advertisement for appointments reduces the possibility of unqualified people applying. If the advertisement is clear and to the point, candidates can assess their abilities and suitability for the position and only those who possess the requisite qualifications will apply.
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Employment Agencies
They are specializing in specific occupation like general office help, salesman, technical workers, accountants, computer staff, engineers and executives and suitable persons available for a job. Because of their specialization, they can interpret the needs of their clients and seek out particular types of persons.
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Trade Unions:
The employers to supply whatever additional employees may be needed often call on Trade Unions. Unions may be asked for recommendations largely as a matter of courtesy and an evidence of goodwill and cooperation.
Professional Societies:
They may provide leads and clues in providing promising candidates for engineering, technical and management positions. Some of these maintain mail order placement services.
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2. There must be some standard of personnel with which a prospective employee may
be compared i.e., a comprehensive job description and job specification should be available beforehand.
3. There must be sufficient number of applicants from whom the required number of employees may be selected.
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External Environment
Internal Environment
Job Offer
Employment Contract
Evaluation 35
PRELIMINARY INTERVIEW
The applicants received from job seekers would be subject to scrutiny so as to eliminate unqualified applicants. This is usually followed by a preliminary interview the purpose of which is more or less the same as scrutiny of application, that is, eliminate of unqualified applicants. Scrutiny enables the HR specialists to eliminate unqualified jobseekers based on the information supplied in their application forms. Preliminary interview, on the other hand, helps reject misfits for reason, which did not appear in the application forms. Besides, preliminary interview, often called courtesy interview, is a good public relation exercise.
tests: -
Assist in determining how well an Individual can perform tasks related to the job. An excellent illustration of this is the typing tests given to a prospective employer for secretarial job. Also called as ACHEIVEMENT TESTS it is concerned with what one has accomplished. When applicant claims to know something, an achievement test is taken to measure how well they know it. Trade tests are the most common type of achievement test given. Questions have been prepared and tested for such trades as asbestos worker, punch-press operators, electricians and machinists. There are, of course, many unstandardized achievement tests given in industries, such as typing or dictation tests for an applicant for a stenographic position.
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2 ). Aptitude test: Aptitude tests measure whether an individuals has the capacity or latent ability to learn a given job if given adequate training. The use of aptitude test is advisable when an applicant has had little or no experience along the line of the job opening. Aptitudes tests help determine a persons potential to learn in a given area. An example of such test is the general management aptitude tests (GMAT), which many business students take prior to gaining admission to a graduate business school programmed. Aptitude test indicates the ability or fitness of an individual to engage successfully in any number of specialized activities. They cover such areas clerical aptitude, numerical aptitude, mechanical aptitude, motor co-ordination, finger dexterity and manual dexterity. These tests help to detect positive negative points in a persons sensory or intellectual ability. They focus attention on a particular type of talent such as learning or reasoning in respect of a particular field of work.
4 ).
Interest Test :
This is conducted to find out likes and dislikes of candidates towards occupations, hobbies, etc. such tests indicate which occupations are more in line with a persons interest. Such tests also enable the company to provide vocational guidance to the selected candidates and even to the existing employees. These tests are used to measure an individuals activity preferences. These tests are particularly useful for students considering many careers or employees deciding upon career changes.
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5 ).
Personality Test:
The importance of personality to job success is undeniable. Often an individual who possesses the intelligence, aptitude and experience for certain has failed because of inability to get along with and motivate other people. It is conducted to judge maturity, social or interpersonal skills, behavior under stress and strain, etc. this test is very much essential on case of selection of sales force, public relation staff, etc. where personality plays an important role. Personality tests are similar to interest tests in that they, also, involve a serious problem of obtaining an honest answer.
6).
Projective Test:
This test requires interpretation of problems or situations. For example, a photograph or a picture can be shown to the candidates and they are asked to give their views, and opinions about the picture.
7 ).
Now days G.K. Tests are very common to find general awareness of the candidates in the field of sports, politics, world affairs, current affairs
8 ).
Perception Test:
At times perception tests can be conducted to find out beliefs, attitudes, and mental sharpness, etc.
9 ).
been said that an individuals handwriting can suggest the degree of energy, inhibition and spontaneity, as well as disclose the idiosyncrasies and elements of balance and control. For example, big letters and emphasis on capital letters indicate a tendency towards domination
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and competitiveness. A slant to the right, moderate pressure and good legibility show leadership potential.
CHOOSING TESTS:
The test must be chosen in the criteria of reliability, validity, objectivity and standardization. They are: -
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2. VALIDITY:It is a test, which helps predict whether a person will be successful in a given job. A test that has been validated can be helpful in differentiating between prospective employees who will be able to perform the job well and those who will not. Naturally, no test will be 100% accurate in predicting job success. A validated test increases possibility of success.
Concurrent Validity:
This involves determining the factors that are characteristics of successful employees and then using these factors as the yardsticks.
Predictive Validity: It involves using a selection test during the selection process and then identifying the successful candidates. The characteristics of both successful and less successful candidates are then identified.
Synthetic Validity: It involves taking parts of several similar jobs rather than one complete job to validate the selection test.
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3. OBJECTIVITY:When two or more people can interpret the result of the same test and derive the same conclusion(s), the test is said to be objective. Otherwise, the test evaluators subjective opinions may render the test useless.
4. STANDARDRIZATION:A test that is standardized is administered under standard condition to a large group of person who are representatives of the individuals for whom it is intended. The purpose of standardization is to obtain norms or standard, so that a specific test score can be meaningful when compared to other score in the group.
STEP 3: INTERVIEW:
The next step in the selection process is an interview. Interview is formal, in-depth conversation conducted to evaluate the applicants acceptability. It is considered to be excellent selection device. It is face-to-face exchange of view, ideas and opinion between the candidates and interviewers. Basically, interview is nothing but an oral examination of candidates. Interview can be adapted to unskilled, skilled, managerial and profession employees.
Objectives of interview : Interview has at least three objectives and they are a follows: Helps obtain additional information from the applicants Facilitates giving general information to the applicants such as company policies, job, products manufactured and the like Helps build the companys image among the applicants.
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Types of interview: Interviews can be of different types. There interviews employed by the companies. Following are the various types of interview: -
1) Informal Interview:
An informal interview is an oral interview and may take place anywhere. The employee or the manager or the personnel manager may ask a few almost inconsequential questions like name, place of birth, names of relatives etc. either in their respective offices or anywhere outside the plant of company. It is not planned and nobody prepares for it. This is used widely when the labor market is tight and when you need workers badly.
2) Formal Interview:
Formal interviews may be held in the employment office by the employment office in a more formal atmosphere, with the help of well-structured questions, the time and place of the interview will be stipulated by the employment office.
3) Depth Interview:
It is designed to intensely examine the candidates background and thinking and to go into considerable detail on particular subjects of an important nature and of special interest to the candidates. For example, if the candidate says that he is interested in tennis, a series of questions may be asked to test the depth of understanding and interest of the candidate. These probing questions must be asked with tact and through exhaustive analysis; it is possible to get a good picture of the candidate.
4) Stress Interview:
It is designed to test the candidate and his conduct and behavior by him under conditions of stress and strain. The interviewer may start with Mr. Joseph, we do
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not think your qualifications and experience are adequate for this position, and watch the reaction of the candidates. A good candidates will not yield, on the contrary he may substantiate why he is qualified to handle the job. This type of interview is borrowed from the Military organization and this is very useful to test behavior of individuals when they are faced with disagreeable and trying situations.
5) Group Interview:
It is designed to save busy executives time and to see how the candidates may be brought together in the employment office and they may be interviewed.
6) Panel Interview:
A panel or interviewing board or selection committee may interview the candidate, usually in the case of supervisory and managerial positions. This type of interview pools the collective judgment and wisdom of the panel in the assessment of the candidate and also in questioning the faculties of the candidate.
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7) Sequential Interview :
The sequential interview takes the one-to-one a step further and involves a series of interview, usually utilizing the strength and knowledgebase of each interviewer, so that each interviewer can ask questions in relation to his or her subject area of each candidate, as the candidate moves from room to room.
8) Structures Interview :
In a structured interview, the interviewer uses preset standardized questions, which are put to all the interviewees. This interview is also called as Guided or Patterned interview. It is useful for valid results, especially when dealing with the large number of applicants.
9) Unstructured Interview :
It is also known as Un-patterned interview, the interview is largely unplanned and the interviewee does most of the talking. Unguided interview is advantageous in as much as it leads to a friendly conversation between the interviewer and the interviewee and in the process, the later reveals more of his or her desire and problems. But the Un-patterned interview lacks uniformity and worse, this approach may overlook key areas of the applicants skills or background. It is useful when the interviewer tries to probe personal details of the candidate it analyze why they are not right for the job.
14)Telephone Interviews:
Have a copy of your resume and any points you want to remember to say nearby. If you are on your home telephone, make sure that all roommates or family members are aware of the interview (no loud stereos, barking dogs etc.). Speak a bit slower than usual. It is crucial that you convey your enthusiasm verbally, since the interviewer cannot see your face. If there are pauses, do not worry; the interviewer is likely just taking some notes.
Job seekers are invited back after they have passed the first initial interview. Middle or senior management generally conducts the second interview, together or separately. Applicants can expect more in-depth questions, and the employer will be expecting a greater level of preparation on the part of the candidates. Applicants should continue to research the employer following the first interview, and be prepared to use any information gained through the previous interview to their advantage.
STEP 4: REFERENCE CHECK:Many employers request names, addresses, and telephone numbers of references for the purpose of verifying information and perhaps, gaining additional background information on an applicant. Although listed on the application form, references are not usually checked until an applicant has successfully reached the fourth stage of a sequential selection process. When the labor market is very tight, organizations sometimes hire applicants before checking references.
Previous employers, known as public figures, university professors, neighbors or friends can act as references. Previous employers are preferable because they are already aware of the applicants performance. But, the problem with this reference is the tendency on the part of the previous employers to over-rate the applicants performance just to get rid of the person. Organizations normally seek letters of reference or telephone references. The
latter is advantageous because of its accuracy and low cost. The telephone reference also has the advantage of soliciting immediate, relatively candid comments and attitude can sometimes be inferred from hesitations and inflections in speech.
It may be stated that the information gathered through references hardly influence selection decisions.
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STEP 5: SELECTION DECISION:After obtaining information through the preceding steps, selection decision- the most critical of all the steps- must be made. The other stages in the selection process have been used to narrow the number of the candidates. The final decision has to be made the pool of individuals who pas the tests, interviews and reference checks. The view of the line manager will be generally considered in the final selection because it is he/she who is responsible for the performance of the new employee. The HR manager plays a crucial role in the final selection.
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STEP 7: JOB OFFER: The next step in the selection process is job offer to those applicants who have crossed all the previous hurdles. Job offer is made through a letter of appointed. Such a letter generally contains a date by which the appointee must report on duty. The appointee must be given reasonable time for reporting. Those is particularly necessary when he or she is already in employment, in which case the appointee is required to obtain a relieving certificate from the previous employer. Again, a new job may require movement to another city, which means considerable preparation, and movement of property. The company may also want the individual to delay the date of reporting on duty. If the new employees first job upon joining the company is to go on company until perhaps a week before such training begins. Naturally, this practice cannot be abused, especially if the individual is unemployed and does not have sufficient finances. Decency demands that the rejected applicants be informed about their non-selection. Their applicants may be preserved for future use, if any. It needs no emphasis that the applications of selected candidates must also be preserved for the future references.
STEP 8: CONTRACT OF EMPLOYMENT : After the job offer has been mad and candidates accept the offer, certain documents need to be executed by the employer and the candidate. One such document is the attestation form. This form contains vital details about the candidate, which are authenticated and attested by him/her. Attestation form will be a valid record for the future reference. There is also a need for preparing a contract of employment. The basic information that should be included in a written contract of employment will vary according to the level of the job, but the following checklist sets out the typical headings
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Job title
Duties, including a parse such as The employee will perform such duties and will be responsible to such a person, as the company may from time to time direct 1 Date when continuous employment starts and the basis for calculating service. 2 Rate of pay, allowance, overtime and shift rates, and method of payments. 3 Hours of work including lunch break and overtime and shift arrangements. 4 Holiday arrangements: (a) Paid holidays per year (b) Calculation of holiday pay (c) Qualifying period (d) Accrual of holidays and holiday pay (e) Details of holiday year (f) Dates when holidays can be taken (g) Maximum holiday that can be take at any one time (h) Carryover of holiday entitlement (i) Public holidays (j) Length of notice due to and from employee.
(k) Grievances procedure (or reference to it). (l) Disciplinary procedure (or any reference to it). (m) Work rules (or any reference to them). (n) Arrangements for terminating employment. (o) . Arrangements for union membership (if applicable).
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Special terms relating to rights to patent s and designs, confidential information and restraints on trade after termination of employment Employers right to vary terms of the contract subject to proper notification being given.
Alternatively called employment agreements or simply bonds, contracts of employment serve many useful purposes. Such contracts seek to restrain job-hoppers, to protect knowledge and information that might be vital to a companys healthy bottom line and to prevent competitors from poaching highly valued employees. Great care is taken to draft the contract forms. Often, services of law firms (prominent firms in this category include Mullah, , Blunt and Caroe, Crawford Bailey, Amarchand Mangaldas Hiralal, etc.) are engag4d to get the forms drafted and finalized. Most employers insist on agreements being signed by newly hired employees. But high turnover sectors such as software, advertising and media are more prone to use contracts. The drawback with the contracts is that it is almost to enforce them. A determined employee is bound to leave the organization, contract or no contract. The employee is prepared to pay the penalty for breaching the agreement or the new employer will provide compensations. It is the reason that several companies have scrapped the contracts altogether.
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STEP 9: CONCLUDING THE SELECTION PROCESS : Contrary to popular perception, the selection process will not end with executing the employment contract. There is another step amore sensitive one reassuring those candidates who have not selected, not because of any serious deficiencies in their personality, but because their profile did not match the requirement of the organization. They must be told that those who were selected were done purely on relative merit.
The broad test of the effectiveness of the selection process is the quality of the personnel hired. An organization must have competent and committed personnel. The selection process, if properly done, will ensure availability of such employees. How to evaluate the effectiveness of a selection programme? A periodic audit is the answer. People who work independent of HR department must conduct audit. The table below contains an outline that highlights the areas and questions to be covered in a systematic evaluation.
3). Regional centric Selection: Here, control within the group and the movements of staff are managed on a regional basis, reflecting the particular disposition of business and operations within the group. Regional managers have greater discretion in decision. Movement of staff is largely restricted to specific geographical regions and promotions to the jobs continue to be dominated by managers from the parents company.
4). Geocentric Staffing: In this case, business strategy is integrated thoroughly on global basis. Staff development and promotion are based on ability, not nationality. The broad and other parts of the top management structure are thoroughly international in composition. Needless to say, such organizations are uncommon.
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5.5 PROBLEMS IN EFFECTIVE SELECTION: The main objective of selection is to hire people having competence and commitment. This objective is often defeated because of certain barriers. The impediments, which check effectiveness of selection, are perception, fairness, validity, reliability and pressure.
.Fairness: - Fairness in selection requires that no individual should be discriminated against on the basis of religion, region, race or gender. But the low numbers of women and other less privileged sections of the society in middle and senior management positions and open discrimination on the basis of age in job advertisements and in the selection process would suggest that all the efforts to minimize inequity have not been effective.
Validity: Validity, as explained earlier, is a test that helps predict job performance of an
incumbent. A test that has been validated can differentiate between the employees who perform well and those who will not. However, a validated test does not predict job success accurately. It can only increase possibility of success.
Reliability: -A reliable method is one, which will produce consistent results when
repeated in similar situations. Like validated test, a reliable test may fail to predict job performance with precision.
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Pressure: Pressure is brought on the selectors by politicians, bureaucrats, relatives, friends and peers to select particular candidates. Candidates selected because of compulsions are obviously not the right ones. Appointments to public sectors undertakings generally take place under such pressures.
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CHAPTER VI
A questionnaire was prepared for the purpose of getting feedback from the employees and manager regarding Recruitment & Selection Procedure of their company. 30 employees are selected from different department and were distributed the questionnaire from the purpose of the study.
into an art form where each analyst can provide a unique insight.
If you understand the benefits and limitations of technical analysis, it can give you a new set of tools or skills that will enable you to be a better. The analysis of the data is done as per the survey finding. The data is represented graphically in percentage.
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The percentage of the people opinion were analyzed and expressed in the form of charts and have been placed in the next few pages.
S.NO
1 2 3
PERCENTAGE 20 50 30
MANPOWER PLANNING
YEARLY QUARTERLY NO FIXED TIME
Around 50% of HR goes for Quarterly manpower planning and 30 % do not follow any pattern and they dont have any fixed time where as 20% go for yearly .
A) Internal
B) External
C) Both
Sources of recruitment
INTERNAL EXTERNAL BOTH
About 75% HR prefer both internal as well as external source for recruitment and selection. Whereas only 7% go for internal source and 18% go for external sources.
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41% go for data bank, 34% from the casual application that are received and 25% go for any placement agencies.
Form of interview
PERSONAL INTERVIEW TELEPHONIC INTERVIEW OTHER MEANS
40% HR Prefer Personal interviews, 30% prefer to take telephonic interviews whereas only Rest 30% adopt some other means of interviews
NOTE :- Other means like panel interview, Depth interview, Group interview.
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Q 5: Do you have a documented recruitment policy? S.NO 1 2 OPINION YES NO PERCENTAGE 100% 0%
Q 6: Do you think the present recruitment policy fulfill the manpower requirement of
the company in accordance with the manpower plan? Excellent 4 Very good 3 Good 2 Average 1
MANPOWER PLANNING
Excellent Very good Good Average
40% HR Says manpower planning is Excellent.30% HR Says manpower planning is very good. 20% HR Says manpower planning is good. 10% HR Says manpower planning is average. Q 7: Does your company use your own website for recruitment?
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S.NO 1 2
OPINION YES NO
PERCENTAGE 40 60
40% HR Says own web site is use for recruitment. 60% HR Says use Naukri.com Portal for the purpose of recruitment. Q 8: Is Internet recruitment effective in your opinion? S.NO 1 2 3 OPINION YES NO TO SOME EXTENT PERCENTAGE 50 20 30
INTERNET RECRUITMENT
YES NO TO SOME EXTENT
50%HR Says recruitment is effective through internet. 30% HR Says effectiveness of internet is to some extent and 20%HR Says internet recruitment is not effective.
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Q 9: Which types of technique is used for interview? S.NO 1 2 3 OPINION STRUCTURED UNSTRUCTURED BOTH PERCENTAGE 60 10 30
60% HR Says used structured , 30%HR Says used both and 10%HR Says used unstructured
Q10. Does the organization clearly define the position, objectives to the candidate at the time of recruitment process? S.NO 1 2 OPINION YES NO PERCENTAGE 100 0
100% HR clearly define the position, objectives, to the candidate at the time of recruitment process.
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Q 11: Which step you prefer to selection process? 1) Written test 2) oral/personal interview 3) medical testing
selection steps
oral/personal interview written test medical testing
50%personal interview is preferred by company. 30%written test is preferred by company and 20%medical test is preferred by company in selection process.
Q12. Does the HR Department is efficient in Selection Policy of the employees? S.NO 1 2 OPINION YES NO PERCENTAGE 80 20
80% HR Department is efficient in Selection Policy of the employees and 20% HR Department is not efficient in Selection Policy of the employees.
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Q13. How well the organizations affirmative action needs clarified and supported in the selection process? S.NO 1 2 3 OPINION POOR ADEQUATE EXCELLENT PRECENTAGE 10 60 30
60% adequate organizations affirmative action needs clarified and supported in the selection process ,30% excellent the organizations affirmative action needs clarified and supported in the selection process and 10% poor the organizations affirmative action needs clarified and supported in the selection process. Q14. Does HR train hiring employees to make the best hiring decisions? S.NO 1 2 OPINION YES NO PERCENTAGE 60 40
Hiring decision
YES NO
60% hiring employees to make the best hiring decisions and 40% hiring employees decision is not best.
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Q15. How would you rate the HR departments performance in recruitment and selection? 1 2 3 Average Good Excellent
60% performance of recruitment and selection of HR department is Excellent, 30% performance of recruitment and selection of HR department is good and 10% performance of recruitment and selection in HR department is average.
RATE HR PRACTICES
VERY GOOD GOOD AVERAGE BAD
50% of HR feels that HR department is good where and 30%say thats its very good where as 20% says its average and only 10% HR feel its bad.
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Conclusion:
Recruitment process at Sanklecha construction Pvt Ltd.. Is time consuming company can take telephonic interview for short listing the candidate thus the time involved in screening can be minimized.
Advertisement is an expensive source of interview therefore company should use another source like employee referred and job portal to minimize the recruitment cost.
Implementation of GD (group discussion) round in selection process can help company to identify the ability of application to work in group
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The following are the suggestions received from the respondents of the questionnaire. These suggestions are based on their awareness regarding the Recruitment and Selection procedure.
1. During the selection process not only the experienced candidates but also the fresh candidate should be selected so as to avail the innovation and enthusiasm of new candidates. . 2. Candidates should be kept on the job for some time period; if suitable they should be recruited. During the selection process, the candidates should be made relaxed and at ease. 3. Company should follow all the steps of recruitment and selection for the selection of the candidates. 4. Selection process should be less time consuming. 5. The Telephonic interview should be necessary. It should be made interesting and candidate possibility to come face to face interview. There must be proper communication regarding job profile, salary, location etc between the Interviewer and the Interviewee at the time of interview. 6. Evaluation and control of recruitment and selection should be done fair judgment. 7. Methods used for selection of candidates should be done carefully and systematically. 8. The attainment of goals and objective of any organization depend on the type and quality of its manpower. To have right type of men at right job and at right time, the recruitment and selection procedure should be fair and impartial.
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APPENDICES / GLOSSARY
MANAGEMENT: Mr. Vijay Sanklecha Chairman SPECIALITY: Commercial Residential ASSOCIATION NAME: Builders Association of India Nashik Center CONTACT DETAILS: 11, Dehabanoo Commercial Complex, Nasik Pune Road Nasik 422001 Maharashtra
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BIBLIOGRAPHY
Website:
www.sanklecha.in www.hrindia.com www.slideshare.com www.managementparadise.com
SEARCH ENGINE
www.google.com www.yahoo.com PERSONAL HUMAN RESOURCE MANAGEMENT
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