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We have two cases of the returned items If the purchase order is Fully received (status: Received), or partially Received (Status: Open order) If the purchase order is fully invoiced (status: Invoiced)
partially Received (Status: Open order) only Packing slip Posted: Step 1: !efore "ost the "ac#in$ Slip for the returned items, $o to: "ath: %ccounts "aya&le ' "urchase Order ' (hoose the "O ' )uantity (ta&) ' feed the returned *uantity in Received now field ! "inus %s follow:
Step #: "ost the "ac#in$ slip for the returned items "ath: %ccounts "aya&le ' "urchase Order ' (hoose the "O ' "ost ' "ac#in$ Slip +hen (hec# that: , )uantity is Receive -ow . "ostin$ chec# &o/ is mar#ed 0 "rint "ac#in$ Slip chec# &o/ is mar#ed 1 +ype the 2endor Return pac#in$ Slip no with 3R4 &efore it for Return pac#in$ slip 5 +ype the 6%+7 (From Setup ta&) 8 (hec# lines *uantity and price (lines ta&) 9 (hec# "ac#in$ slip totals (from total &utton) IF -eeded
+hen clic# O$% Step &: +o verify this transaction in :eneral ;ed$er (lic# 'n(uiries &utton ) Packing slip
2nd Case Returned ite+s ,or an invoiced PO even purchase order is fully invoiced (status:
Invoiced) or partially invoiced (status: Received, or Open order) 'nvoice Posted -.
-ccounts paya/le ) Purc*ase order Step 1: Find the wron$ invoiced purchase order you want to reverse to reenter the correct amount (+he item price is ,5? SR &ut you enter it &y ,5 SR, so we have to reverse the invoice ((reate credit note) and then re-enter it a$ain with correct amount)
Step #: (lic# on 3Functions4 &utton and select create credit note option Select the "O that is &ein$ returned, and then select the line that contains the returned item
Step 0: chec# the order you want to fully reverse (hec# the Select &o/ for the ri$ht "O and then clic# o# +hen o# for the 3update fully invoiced purchase order4 messa$e
0
1otice: ,-36elete purchase lines4 chec#&o/ may &e automatically chec#ed when you Select the invoice chec# &o/, !>+ you have to >nchec# 36elete purchase lines4 chec#&o/ .- Ones 36elete purchase lines4 &o/ will &e automatically chec#ed, and after clic#in$ o#, the old "O lines will &e deleted and new lines with ne$ative si$n will &e created automatically (See ne/t illustration)
Step 2: (lic# "ost &utton and select invoice option (hec# that: , )uantity is all . "ostin$ chec# &o/ is mar#ed
1
0 1 5 8 9
"rint invoice chec# &o/ is mar#ed +ype an invoice no startin$ with R for Reverse +ype the 6%+7 (From Setup ta&) (hec# lines *uantity and price (lines ta&) (hec# invoice totals (from total &utton)
Click OK
Step &: +o verify the transaction in :eneral ;ed$er :o to 'n(uiries &utton ' invoice
5
Step 5: (lic# on 3Functions4 &utton and select create credit note option Select the "O that is &ein$ returned, and then select the line that contains the returned item
(hec# the Select &o/ for the ri$ht "O and then clic# o# +hen o# for the 3update fully invoiced purchase order4 messa$e
1otice: ,-36elete purchase lines4 &o/ will &e automatically chec#ed when (hec# the Select &o/ for the ri$ht "O
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.- Ones 36elete purchase lines4 &o/ will &e automatically chec#ed, and after clic#in$ o#, the old "O lines will &e deleted and new lines with ne$ative si$n will &e created automatically (See ne/t illustration)
9*eck t*at: , )uantity is all . "ostin$ chec# &o/ is mar#ed 0 "rint invoice chec# &o/ is mar#ed 1 +ype an invoice no with 31 after it for -ew 5 +ype the 6%+7 (From Setup ta&) 8 (hec# lines *uantity and price (lines ta&) 9 (hec# invoice totals (from total &utton)
+hen clic# OA
,?
So as post partial invoice that means we still have un-invoiced items remainin$, so as we e/plained the 36elete purchase lines4 &o/ function so we will not &e a&le to use the same way for reversin$ the partially invoiced "O usin$: Function ' (reate credit note +hus, we will use Receive now function 1otice: We can do it in +wo steps &y postin$ pac#in$ slip for the returned *uantity (step ,), and then post invoice for the returned *uantity (step .) We can do it in One step &y postin$ invoice for the returned *uantity (step 0) :e will do t*e longest solution in 6wo step% In the followin$ "O we received and invoiced 0@1 items from total of 5?? items, and still have ,,8 items not yet received or invoiced
Step 1: !efore "ost the "ac#in$ Slip for the returned items, $o to: "ath: %ccounts "aya&le ' "urchase Order ' (hoose the "O ' )uantity (ta&) ' feed the returned *uantity in Received now field ! "inus %s follow:
,,
Step #: "ost the "ac#in$ slip for the returned items "ath: %ccounts "aya&le ' "urchase Order ' (hoose the "O ' "ost ' "ac#in$ Slip +hen 9*eck t*at: @ )uantity is Receive -ow B "ostin$ chec# &o/ is mar#ed ,? "rint "ac#in$ Slip chec# &o/ is mar#ed ,, +ype the 2endor Return pac#in$ Slip no with 3R &efore it for Return pac#in$ slip ,. +ype the 6%+7 (From Setup ta&) ,0 (hec# lines *uantity and price (lines ta&) ,1 (hec# "ac#in$ slip totals (from total &utton) IF -eeded
,.
+o see the financial effect, $o to: In*uiries ' "ac#in$ slip ' 2oucher
Step 0: !efore "ost the (redit -ote for the returned items, $o to: "ath: %ccounts "aya&le ' "urchase Order ' (hoose the "O ' )uantity (ta&) ' feed the returned *uantity in Received now field ! "inus
,0
%s follow:
Step 2: "ost the (redit -ote for the returned items "ath: %ccounts "aya&le ' "urchase Order ' (hoose the "O ' "ost ' Invoice Then Check that: , )uantity is Receive now . "ostin$ chec# &o/ is mar#ed 0 "rint invoice chec# &o/ is mar#ed 1 +ype an invoice no with 39 !efore it for (redit note 5 +ype the 6%+7 (From Setup ta&) 8 (hec# lines *uantity and price (lines ta&) 9 (hec# invoice totals (from total &utton)
,1
+hen clic# O$
+o see the financial effect, $o to: In*uiries ' Invoice ' 2oucher
Step &: +o "ost the correct transaction Feed the *uantity in Received now field +hen "ost ' Invoice ' Receive now %nd do the same as &efore
! Positive sign
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