Xerox DM3125

Service Manual

Contents
1.

INTRODUCTION..............................................................................................1-1
1.1

GENERAL NOTES FOR SERVICING ...................................................................... 1-1

2.

SPECIFICATION..............................................................................................2-1

3.

PRECAUTIONS OF INSTALLATION/TRANSPORTATION ...................................3-1

4.

5.

6.

3.1

PRECAUTIONS OF INSTALLATION ....................................................................... 3-1

3.2

TRANSPORTATION ........................................................................................ 3-1

THEORY OF OPERATION .................................................................................4-1

4.1

INTRODUCTION ........................................................................................... 4-1

4.2

MAIN CONTROL UNIT .................................................................................... 4-2

4.2.1 System diagram ........................................................................... 4-2
4.2.2 Main control ................................................................................. 4-3
4.2.3 Video circuit: ................................................................................ 4-4
4.2.4 Sensor input and output ................................................................ 4-6
4.2.5 Power supply circuit ...................................................................... 4-7
4.2.6 Power supply ................................................................................ 4-8

PROBLEM SOLVING ........................................................................................5-1

5.1

DIAGNOSTICS ......................................................................................... 5-1

5.1.1 ONLINE DIAGNOSTICS................................................................... 5-1
5.1.2 OFFLINE DIAGNOSTICS ................................................................. 5-2
Table 5.2.2 Other errors ........................................................................... 5-3
5.1.3 Diagnostic flowcharts..................................................................... 5-4

5.2

TROUBLESHOOTING ...................................................................................... 5-8

5.2.1 Flowcharts ................................................................................... 5-8
5.2.2 Tables ....................................................................................... 5-11

DISASSEMBLY ................................................................................................6-1
6.1

SERVICE TOOL ........................................................................................... 6-1

6.2

PROCEDURE FOR DISASSEMBLY AND REASSEMBLY ................................................... 6-2

6.2.1 Notes on disassembly .................................................................... 6-2
6.2.2 Removing the Output Tray ............................................................. 6-3
6.2.3 Removing the Button PCBA ............................................................ 6-4
6.2.4 Removing the ADF pad .................................................................. 6-8
6.2.5 Removing Input Tray and Top Cover ................................................ 6-9
6.2.6 Removing the Main Control Board of the Bottom Base Assembly ....... 6-12
6.2.7 Removing the Metal Case of the Bottom Base Assembly ................... 6-14
6.2.8 Removing the Bottom Cover ......................................................... 6-15
6.2.9 Removing the ADF Roller (Pick Roller) and its Cover ........................ 6-17
6.2.10 Removing the Sensor PCBA and its Cable of the Bottom Base
Assembly ................................................................................... 6-20
6.2.11 Removing the Motor .................................................................... 6-21
6.2.12 Removing the Feeding Roller ........................................................ 6-25

ii

Service Manual

6.2.13
6.2.14
6.2.15
6.2.16

Removing
Removing
Removing
Removing

the
the
the
the

CIS Unit of the Bottom Base Assembly ...................... 6-28

Ultrasonic Sensor of the Bottom Base Assembly.......... 6-30
CIS unit of the Upper Base Assembly ........................ 6-32
Main Board of the Upper Base Assembly .................... 6-34

iii

Service Manual

1. INTRODUCTION
General Notes for Servicing
General Description

The manual describes areas to be maintained, the detailed installation, the disassembly, and
the component replacement procedures as well as the main trouble shooting guides.
Please take your time to read this manual thoroughly to obtain comprehensive knowledge
about the scanner before serving the unit.

1.1

General notes for servicing

(1)

Before trying to disassemble the scanner, make sure the power supply cord of the
scanner is disconnected from the power outlet. Under any circumstance, do not
remove or install the connectors on the scanner with the power supply turned ON.

(2)

Use caution not to drop small parts or screws inside the unit when disassembling and
reassembling. If left inside, they might cause the malfunction of the unit.

(3)

Do not pull the connector cable when disconnecting it.

(4)

When carrying the scanning head unit, put it in an anti-static bag.

(5)

Keep the document table glass surface always clean.

clean cloth for cleaning.

(6)

Use caution not to injure your fingers or hands when disassembling or reassembling
the unit.

1-1

Hold the connector.

If contaminated, use a dry

Service Manual

2. SPECIFICATION
Basic Specifications

Model Name:

Xerox DM3125

Type:

Sheetfed scanner, duplex

Optical Resolution:

600 dpi

Color Depth:
Image Type:

48-bit Color (input)

24-bit Color (output) single pass color (R, G, B)
Grayscale
Black & White
Color

Scan Speed:
(A4 size)

20 pages per minute (simplex mode)

40 images per minute (duplex mode)

Scan Area:

Minimum: 0.5 x 0.5 (12.7 x 12.7 mm)

Maximum: 8.5x 14 (215.9 x 355.6 mm)

Paper Size:

Minimum: (W) 3.37 x (L) 2.12 (Credit Card)

Maximum: 8.5 x 14 (Legal size)

Paper Thickness:

49~120g/m2 (13~32 lbs)

Paper Input:

up to 50 sheets (at Simili paper 80g)

or 3 Credit Cards

Physical Dimension:
HxWxD
Weight:
Interface:

6.44 x 11.22 x 6.67 inches (without tray)

(163.5 x 285 x 169.5 mm)
2.3 kg
USB 2.0

Power Source:

Input: 100~240V, AC, 50/60 Hz

Output: 24V, DC, 2.0A
30 Watts

Power Consumption:

2-1

Service Manual

3. PRECAUTIONS OF
INSTALLATION/TRANSPORTATION
Precautions of Installation
Transportation

3.1

Precautions of Installation
Pay attention to the following matters before unpacking and installation.

3.2

Do not install in a place where vibration may occur.

Keep the scanner out of direct sunlight. Do not install near a heat source.
Do not place the scanner around materials which shut off the circulation of air.
Do not install in a humid or dusty place.
Use care not to scratch the glass surface of the scanner or the document holding
pad with a clip or staple.
Do not use the wall socket with connecting devices which may generate noise, for
example, air-conditioner, etc.
Use a suitable AC power source.
Place the scanner on a level surface.

Transportation
To move the scanner from where it is installed, for repair or any other reason, make
sure to observe the following conditions:
(1)

Turn off the power of the scanner.

(2)

Remove the power cable and lock the scanner.

(3)

Put the scanner in the packing case with the packing material.

3-1

Service Manual

4. THEORY OF OPERATION
Introduction
Main Control Unit

4.1

Introduction

Cold Cathode
Fluorescent Lamp

Host

Analogue
Signal

Paper
Lens
Reflected CIS CCD
Rays

Main
Main
Board
Board

Digital
Signal
1 0 0
1 0

Host
USB 2.0
Controller

Figure 4.1 Theory of formation of image.

The reflected rays of your original as shown in the above Figure 4.1 pass through the lens
and create an image on the CIS. Then, according to the different light intensity perceived by
the CIS, the CIS will transfer these data into a series of analog signals to the main board,
where the signals are turned into digital signals. These digital signals flow to the USB 2.0
Controller to transfer to a host computer.

4-1

4.2

Main control unit

4.2.1 System diagram

Figure 4.2

Product System Block Diagram

4-2

Service Manual

4.2.2 Main control

Use logic circuit to control the CIS for image catch. Image process of the AFE and ASIC(S5).

ASIC
( S5 )

AFE

Logic circuit

Main Board
CIS
Figure 4.3

Main Control Block Diagram

4-3

Host
Computer

4.2.3 Video circuit:

The video circuit of this product includes: 1. CIS driving circuit, 2. CIS signal processing
circuit.
1.

CIS Driving Circuit

Scanner Interface control the CIS internal LED of utilize LED_R and LED_G and LED_B
signals. Three outputs of a CIS for image process.

VCC

LED_R
Out1_up
LED_G

Out2_up

Scanner IF
LED_B

Out3_up
CIS

UP

VCC

Out1_down
Out2_down
Out3_down
CISDWN

Figure 4.4

CIS Driving Circuit

4-4

Service Manual

2.

CIS signal processing

OS1

OS2

OS3

CISUP

OS3

OS2

B AFE
G HT82V26
R

OS1

Analog Mux

CIS DWN
OS1

Figure 4.5

OS2

OS3

CIS Signal Processor Digram

The CIS output into the analog multiplexer separately. AFE have an internal 16 bit AC to DC
converter for transmits analog multiplexer output.

4-5

4.2.4 Sensor input and output

A. Paper in/out Sensor
The paper position is detected by Paper in/out Sensor. The photo diode transmits signals to
the photo transistor and the circuit is shown below.

Figure 4.6 Paper in/out sensor

The paper in/out sensor is detected when the paper touch trigger that makes photo diode
transmits signals to the photo transistor.

4-6

Service Manual

4.2.5 Power supply circuit

This power system use boost and buck regulator transits voltage to supply system need.

24V

Power Regulator
LM317

17V

Power Regulator
LM317

9V

Power Regulator
TPS5430

5V

Ultrasonic Sensor

DC Power Jack

CIS LED

S5
Motor Driver/Senspr
CIS sensor
AFE

Power Regulator
TPS54386

3.3V

1V

Power Regulator
TPS51116

Figure 4.7 Power System

4-7

1.8V

S5
1.DDR II
2.USB
3. Flash
4.Boot
Motor Driver/Senspr
CIS sensor
AFE

S5
DDR II

S5
DDR II

4.2.6 Power supply

In this system, there is only one type of power supply. Please see Table 4.1 for details.
Table 4.1 Power Adapter
Type
Characteristic
Input voltage range
Input current
(at the rated input/output)
Input frequency
Max. in-rush current
(@full load, cold start)
Output voltage
Min. load current
Max. load current
Total power (at full load)

4-8

Wall-mount
100-240V
1A type or less
50-60Hz
70A
+24Vdc
0.0A
1.0A
24W

Service Manual

5. PROBLEM SOLVING
Diagnostics
Troubleshooting

This chapter supplies two paths for dealing with operational problems. The first relies on the
scanners internal diagnostics. The second uses troubleshooting flowcharts and tables to
isolate the problem. In many cases, the internal diagnostics will help you to locate the
source of the problem quickly. Use these diagnostics first. If the diagnostics do not locate the
source of the problem, refer to Section 5.2 Troubleshooting.

5.1

DIAGNOSTICS

The scanner has internal diagnostics to help you determine the cause of operational
problems. Some of the diagnostics function with the scanner online, while others are part of
a separate offline diagnostics feature.
5.1.1 ONLINE DIAGNOSTICS
Determine operational problems by observing the display panel and check the LED. With the
scanner online and operating normally, the LED is on. Other LED indications are described in
the following table:
Doublecolored
LED
Green Light

Double-colored
LED Red Light

7-segment LED
Screen

Description

On

Off

Shows 0

On
Off

Off
Short Blinking

Long
Blinking

Off

Shows 1~9
Refer to table
5.2.1
Off

Driver doesnt
connect to
Scanner yet
Scanner Ready
Group Error

Table 5.1 Online diagnostics

5-1

Sleeping mode

When the machine starts, the red LED is on. After driver connects to scanner and get ready,
The green LED is on.
If there is a problem, the red LED blinks. The LED blinks in turn and the 7-segment LED
screen shows E and then the error code number to indicate various error codes, which one
can use to debug the machine.

5.1.2 OFFLINE DIAGNOSTICS

When you first turn the scanner back on, observe the front panel LED closely. In a short
time, the LED indicates the results of the offline diagnostics as explained in the table below.
Doublecolored
LED Green
Light
Off

Doublecolored LED
Red Light

7-segment LED
Screen

Error indication

4 blinks

Group 1 error (Paper Jam

Error)

Off

5 blinks

Off

6 blinks

Off

7 blinks

Off

8 blinks

Off

9 blinks

Off

12 blinks

Off

13 blinks

Off

20 blinks

The LED screen

shows E and 4
in turn.
The LED screen
shows E and 5
in turn.
The LED screen
shows E and 6
in turn.
The LED screen
shows E and 7
in turn.
The LED screen
shows E and 8
in turn.
The LED screen
shows E and 9
in turn.
The LED screen
shows E and
12 in turn.
The LED screen
shows E and
13 in turn.
The LED screen
shows E and
20 in turn.

Group 4 error (Multiple feed

Error)
Group 2 error (Cover Open
Error)
Group 3 error (Light Check
Error for bottom CIS)
Group 3 error (Light Check
Error for top CIS)
DRAM FAILURE.
(Replace the M/B).
NVRAM RD/WR failure.
(Replace the M/B).
AFE Test error.
(Replace the M/B).
Download firmware error.
(Check if the firmware is
correct and download the
firmware again).

Table 5.2.1 Offline diagnostics results

To return the scanner to online operation, turn off the scanner, turn the scanner back on.
There are still some other errors that cant be detected during the power on status. These
error are shown in the table 5.2.2

5-2

Service Manual

Procedure

Abnormal Phenomenon

Error Indication

(1) Put paper on ADF

paper tray.
(2) Run Avision
Capture Tool and
click scan button
on TWAIN UI.
(3) After the scan
process is started
and following
dialog box is
shown.

The scanner doesnt scan but

release the paper immediately.
And no scanned image appears.
(seem to be cancelled
immediately)

Cancel Button FAILURE.

(Replace the Cancel Button
or UI board)

(1) Put a piece of

paper on the ADF
paper tray.
(2) Run Avision
Capture Tool and
click scan button
on TWAIN UI.

Scanner doesnt feed the paper

(But a no paper message box is
shown instead.)

Paper detect sensor

FAILURE
(Replace the paper detect
sensor)

(1) The ADF paper

tray is empty.
(2) Run Avision
Capture Tool and
click scan button
on TWAIN UI.
(1) Install Button
Manager
(2) Put paper on ADF
paper tray.
(3) Press function
button on the
scanner to select
function number.
(4) Press scan button
on the scanner to
start scan
process.

.
Motor is moving.
(Scanner should report no
paper message without motor
moving.)

Paper detect sensor

FAILURE
(Replace the paper detect
sensor)

A.

A.

B.

C.

Scan process is not

started.
Scan process is started but
the scan setting is not
identical to the one in
Button Manager.
During the scan process,
press cancel button on
scanner. But the scan is
not cancelled.

Table 5.2.2 Other errors

5-3

B.

C.

Scan Button
FAILURE(Replace Scan
Button or UI board)
Function button
FAILURE(Replace
function button or UI
board)
Cancel Button
FAILURE(Replace
Cancel Button or UI
board)

5.1.3 Diagnostic flowcharts

Use the flowcharts that follow to determine the exact problem when either the online or
offline diagnostics indicate a group error. Refer to Chapter 4 for parts replacement.
5.1.3.1

Group 1 error flowchart (Paper in or paper out sensor error)

This flowchart applies when the LED blinks to indicate Error code 4. And there is paper in the
ADF paper tray.

Group 1 Error

Open cover and then

remove the papers
from input paper tray,
then close the cover

Group 1 Error?

No

End of test

No

End of test

Yes
(Paper in sensor error or
paper out sensor error)
Replace paper in or paper
out sensor

Group 1 Error?

Yes
(Paper out sensor error)
Replace paper out sensor

5-4

Service Manual

5.1.3.2

Group 2 error flowchart (cover open sensor error)

This flowchart applies when the LED blinks to indicate Error code 6. And there is no paper in
the ADF/front feed paper tray.

Group 2 Error

Open cover, then

close the cover

No

Group 2 Error?

Yes

(Cover open sensor error)

Replace Cover open sensor

5-5

End of test

5.1.3.3

Group 3 error flowchart (CIS error)

This flowchart applies when the Check LED blinks 7 or 8 times the same while, with the
scanner offline.
Group 3 Error

Yes

No
CIS is on ?
E7 : Replace bottom CIS cable
E8 : Replace top CIS cable

Yes

Group 3 Error?

No
(Light check error)
E7 : Replace bottom CIS
E8 : Replace top CIS

Yes
Group 3 Error?

End of test

No

End of test

5-6

(Light check error)

E7 : Replace bottom CIS
E8 : Replace top CIS

Service Manual
5.1.3.4

Group 4 error flowchart (Multi-Feed error)

This flowchart applies when the LED blinks to indicate Error code 5 with manual. And there is
paper in the ADF paper tray.

Group 4 Error

Remove multi-feed
papers in scanner.

End of test

5-7

5.2

Troubleshooting

Refer first to the applicable troubleshooting flowchart in the following three sections. The
flowcharts refer you to the appropriate table for detailed troubleshooting.
5.2.1 Flowcharts
This section provides the following troubleshooting flowcharts:

Troubleshooting from power on to scanner ready

Online troubleshooting

5-8

Service Manual

5.2.1.1

Troubleshooting flowchart: power on to scanner ready

Troubleshooting From Power on

Power
LED on

No
See Table 5.3

Yes

Initial test
(DRAM, NVRAM, AFE test)

No
Replace MB

Pass ?
Yes
Face down light check
Face up light check

No

Pass ?
Yes
Wait for command from host
(Green LED on)

5-9

See Group 3 error

flowchart.

5.2.1.2

Troubleshooting flowchart:
Online Troubleshooting

Frequent
Paper Jam?
Yes

See Table 5.9

No

Frequent
double feed

Yes

See Table 5.10

No

Large skew
volume?

Yes

See Table 5.10

No
Motor
non-rotation?

Yes

See Table 5.6

No

Motor
sudden stop?

Yes
See Table 5.7

No
Reading is not
performed or
Image does not
appear.

Yes
See Table 5.4 and Table 5.5.

No

Yes

Image
unclear

See Table 5.8

No

Strange
sound
generated?
No

5-10

Yes

See Table 5.11

Service Manual

5.2.2 Tables
The tables in this section provide detailed troubleshooting information.
5.2.2.1

The Power LED does not go on

Cause

Relevant
Unit

Check Method

Maintenance
Method

Remark

Unplugged from
outlet
AC power
unplugged at
unit
Power switch is
OFF
AC voltage
failure
Power unit AC
input connector
disconnected
Power switch
connector
disconnected
Power unit-main
PCBA connection
failure
Power unit
output voltage
failure

None

Visual check

None

None

Visual check

Insert the AC plug

into the outlet.
Insert the AC
cable into unit.

None

Visual check

None

None
None

AC outlet voltage
check
Visual check

Turn the power

switch on.
None
Connect the
connector.

None

None

Visual check

Connect the
connector.

None

None

Visual check

Connect the
connector.

None

Power
unit

Output voltage
(+24V) check

Replace the power

unit

None

PCBA Failure

-main
control
PCBA
-LED
board
None

Tester check
(+24V, GND)

Remove the cause

or replace the
PCBA.

None

Connect the
connector

None

UI board-main
PCBA connection
failure

None

None

*
*
Visual check

Table 5.3
*: Check method explains how to check the failed item.
The visual check can be made by physically observing the part or observing the
offline test display on the front panel. The tester check is made by checking the
voltage levels of the relevant units.

5-11

5.2.2.2

Reading is not performed

Cause

Relevant
Unit

Check
Method

Maintenance
Method

Remark

ADF cover
open

ADF cover

Visual check

Close the ADF

cover.

None

Table 5.4
5.2.2.3

Image does not appear

Cause

Relevant
Unit

Check
Method

Maintenance
Method

Remark

ADF cover
open
Power
supply-main
control board
connection
failure
Power supply
fails.

ADF cover

Visual check

None

None

Visual check

Close the ADF

cover
Connect the
connector.

Power supply

Tester check
(+24V, GND)

Replace the
power supply.

None

CIS-main
control board
connection
failure
CIS fails.

None

Visual check

Connect the
connector.

None

CIS

Visual check

Replace the
optical unit.

None

None

Table 5.5

5-12

Service Manual

5.2.2.4

Motor does not rotate

Cause

Relevant
Unit

Check Method

Maintenance
Method

Remark

Power supplymain control

board
connection
failure
Power supply
fails

None

Visual check

Connect the
connector.

None

Power
supply

Tester check
(+24V, GND)

Replace the
power supply.

None

*
Motor-main
control PCBA
connection
failure
Motor failure

None

Visual check

Connect the
connector.

None

Motor

Visual check

Replace the
motor.

None

Table 5.6

5-13

5.2.2.5

Motor sudden stops

Cause

Relevant
Unit

Check
Method

Maintenance
Method

Remark

Power supplymain control

board
connection
failure
Power supply
fails

None

Visual check

Connect the
connector.

None

Power supply

Tester check
(+24V, GND)

Replace the
power supply.

None

*
Motor- main
control PCBA
connection
failure
Motor failure

None

Visual check

Connect the
connector.

None

Motor

Visual check

None

Paper in/out
sensor - main
control PCBA
cable failure
Paper in/out
sensor - main
control PCBA
cable failure
Paper in/out
sensor failure

None

Visual check

Replace the
motor.
Connect the
connector.

Sensor
board- main
control PCBA
cable
Sensor board

Tester or
visual check

Replace the
Paper in/out
sensor cable.

None

Tester check

Replace the
PCBA.

None

Table 5.7

5-14

None

Service Manual

5.2.2.6

Image unclear
Cause

Relevant Unit

Check Method

Maintenance
Method

Remark

Dirt on
calibration
reference plate
Dirt on
calibration
reference plate

Calibration
reference plate

Visual check

None

Calibration
reference plate

Visual check

Dirt on the
glass

Glass

Visual check

Clean the glass

with isopropyl
alcohol.
Clean the
calibration
reference plate
with isopropyl
alcohol.
Clean the glass
with isopropyl
alcohol.

None

None

Table 5.8
5.2.2.7

Frequent paper jam

Cause

Relevant Unit

Check
Method

Maintenance
Method

Remark

Paper setting
failure

Operation
error

operation error

Teach users
how to
properly place
the paper.
None

None

Paper failure

Is the paper
correctly set in
the paper
chute?
Is the
specified paper
used?

Table 5.9

5-15

None

5.2.2.8

Frequent double feed and skew

Cause

Relevant Unit

Check
Method

Maintenance
Method

Remark

Paper setting
failure

Operation
error

Operation
error

Teach users to
properly
position the
paper
None

None

Paper failure

Is the paper
correctly set in
the paper
chute?
Is the
specified paper
used

None

Table 5.10
5.2.2.9

Strange sound generated

Cause

Relevant Unit

Check
Method

Maintenance
Method

Remark

Paper setting
failure

Operation
error

Motor

Paper failure

Operation
error

Teach users to
properly
position the
paper.
Replace the
motor.
None

None

Motor failure

Is the paper
correctly set in
the paper
chute?
Visual check
Is the
specified paper
used?
Table 5.11

5-16

None
None

Service Manual

6. DISASSEMBLY
Service Tools
Procedure for Disassembly and Reassembly

6.1

Service Tool

Table 6.1 describes the maintenance tools necessary for the maintenance of this equipment.

No

Name

Description

1
2

Idler pulley module screw

Nominal No.2 M3, M4

3
4
5
6
7

Minus screwdriver
Philips screwdriver
(magnetic)
Oil
Grease
Alcohol (Isopropyl 91% >)
Digital voltmeter
Oscilloscope

Blower

Shell Terrace Oil 46

Shell Alvania Grease No.2
Cleaning
With 0.01 V range
100 MHz or more with
external sweep
Cleaning

Table 6.1 Maintenance tools

6-1

6.2

Procedure for disassembly and reassembly

6.2.1 Notes on disassembly

(1)

Clean the disassembly and assembly location.

(2)

Disconnect the power cable and remove the AC plug from the outlet before
disassembly and assembly.

(3)

Follow the disassembly and assembly procedures. Never loosen the screws of
parts that must not be disassembled.

(4)

Store the disassembled parts in a clean place to avoid loss.

(5)

After replacement, check the contacts and spare part mounting.

(6)

Assemble the parts in reverse order of disassembly procedure.

6-2

Service Manual

6.2.2 Removing the Output Tray

1.

Press the left hinge of the output tray inwardly to detach the pin of the output tray from
the scanner.

2.

Remove the output tray.

Pin

Hinge

Output Tray

6-3

6.2.3 Removing the Button PCBA

1.

Open the scanner hatch (upper base assembly) as illustrated.

Upper
Base
Assembly

2.

Remove the pin attached to the bottom base assembly.

Bottom Base
Assembly

Pin

6-4

Service Manual

Tip: To remove the pin easily from the scanner, please detach the pin in approximately 45
degrees as illustrated.

3.

Remove the fixing screws (2 pcs) on the upper base assembly.

6-5

4.

Hold the upper cover assembly and press the upper cover to detach the upper cover.

Upper
Cover

5.

Remove the flat cable on the button PCBA.

Flat Cable

6-6

Service Manual

6.

Loosen 3 fixing screws on the button PCBA.

Fixing
Screws

7.

Remove button PCBA from the upper cover.

Button PCBA

6-7

6.2.4 Removing the ADF pad

Use your fingers to press two sides of the ADF pad on the upper base assembly to remove
the pad from the holder as illustrated.

ADF Pad

6-8

Service Manual

6.2.5 Removing Input Tray and Top Cover

1. Detach the left pin of the input tray from the hole.

The left pin

of the Input
Tray

6-9

2.

Detach the left pin of the paper guide from the hole.

The left pin of

the paper
guide

3.

Repeat the same steps to detach the right pins of the input paper tray and paper guide.

The right pin of

the Input Tray

The right pin

of the paper
guide

6-10

Service Manual

4.

Remove the input tray from the scanner.

Input Tray

6-11

6.2.6 Removing the Main Control Board of the Bottom Base Assembly

1.

Turn the scanner over and remove 2 fixing screws on the metal cover of the bottom
housing.

2.

Insert the top of a flat screw driver into the slot to loosen the metal cover on the bottom
housing.

6-12

Service Manual

3.

Remove the PCBA mount of the bottom housing.

PCBA
Mount

4.

Remove four fixing screws and disconnect all flat cables from the connectors.

Fixing Screws

Flat Cables

11.

Remove the main board from the bottom housing.

Main Board

6-13

6.2.7 Removing the Metal Case of the Bottom Base Assembly

1.

Remove the main control board as described in the preceding section 6.2.6.

2.

Remove two flat cables on the metal case as illustrated.

Flat Cables

Metal Case

6-14

Service Manual

6.2.8 Removing the Bottom Cover

1.

Remove main control board of the bottom housing as described in preceding section
6.2.6.

2.

Remove the metal case as described in the preceding section 6.2.7.

3.

Remove four fixing screws on the bottom housing as illustrated.

4.

Remove the fixings screws on two sides.

6-15

5.

Loosen and detach the bottom cover from the assembly.

Bottom
Cover

6.

Remove the bottom cover.

Bottom
Cover

6-16

Service Manual

6.2.9

1.

Removing the ADF Roller (Pick Roller) and its Cover

Pull both tabs of the ADF roller cover to open it.

Tab

3.

Raise the tab of the ADF roller up.

Tab of the
ADF Roller

6-17

4.

5.

Remove the ADF roller.

Remove the ADF roller guide (guide paper lower) from the assembly by detaching its
pins from the slot as indicated.

ADF Roller
Guide (Guide,
Paper Lower)

Hole

6-18

Service Manual

ADF Roller
Guide

ADF Roller

6-19

6.2.10

Removing the Sensor PCBA and its Cable of the Bottom Base Assembly

1.

Remove one fixing screw on the sensor board.

2.

Remove the sensor board and its cable.

6-20

Service Manual

6.2.11

Removing the Motor

1.

Remove the e-ring on the largest gear on the external side.

2.

Remove the largest gear as indicated.

The Largest Gear

6-21

3.

Remove five fixing screws.

6-22

Service Manual

4.

On the internal side, remove the fixing screw for the ground wire.

Fixing
Screw

5.

Detach the cable to remove the motor.

6-23

Motor

6-24

Service Manual

6.2.12

1.

Removing the Feeding Roller

Remove the e-ring of the feeding roller and loosen the feeding roller with a flat screw
driver as illustrated.

6-25

1.

Loosen the e-rings on the smaller gear as illustrated.

Smaller
Gear

3.

Remove the smaller gear.

6-26

Service Manual

4.

Remove the e-ring of the other smaller gear and remove the gear.

5.

Remove the feeding roller.

6-27

6.2.13

1.

Removing the CIS Unit of the Bottom Base Assembly

Insert the top of a flat screw driver into the left slot of the CIS unit to loosen the unit
from the bottom base assembly.

The Left Slot

6-28

Service Manual

2.

Insert the top of a flat screw driver into the right slot of the CIS unit as illustrated.
Gently loosen the CIS unit from the assembly.

3.

Gently loosen the studs one by one with your hands from the right to the left or from the
left to the right.

Studs

Right slot

Caution:
Do not push too hard while loosening the CIS unit with the flat screw driver in case the CIS
unit might be damaged.

4.

Remove the CIS unit from the bottom base assembly.

CIS Unit

6-29

6.2.14

1.

Removing the Ultrasonic Sensor of the Bottom Base Assembly

Locate the ultrasonic sensor on the bottom base assembly.

Ultrasonic
Sensor

2.

Loosen the ultrasonic sensor from the assembly with a screw driver as indicated.

6-30

Service Manual

3.

Remove the ultrasonic sensor.

Ultrasonic
Sensor

6-31

6.2.15

1.

Removing the CIS unit of the Upper Base Assembly

Remove one flat cable on the main board of the upper base assembly as illustrated.

Flat Cable

2.

Turn over the upper base assembly to remove the calibration sheet on the CIS unit as
illustrated.

Calibration
Sheet

6-32

Service Manual

3.

Detach 12 studs from the slots on the upper base assembly with a Philips screw driver
as illustrated.

Studs x 12

4.

Remove the CIS unit on the upper base assembly.

CIS Unit

6-33

6.2.16

Removing the Main Board of the Upper Base Assembly

Turn over the upper base assembly to review the main board as illustrated. Remove two
fixing screws, all cables (sensor cables x 2, and flat cable x 1) on the board.

Sensor
Cable (A)
Sensor
Cable (B)

Main Board

6-34

Service Manual

6.2.17

1.

Removing Sensors of the Upper Base Assembly

Remove two sensor cable connectors.

Sensor
Cable (A)
Sensor
Cable (B)

2.

Remove two sensors from the slots of the upper base assembly respectively as
indicated.

6-35

Slot
Sensor

Paper-In
Sensor

Ultrasonic
Sensor
(Transceiver)

6-36