Offshore job description

1. Total years of experience 2. Role (Designation) %. &lient 'a(e 4. *roject 'a(e : Total 6 years : ssociate !"bject #atter $xpert

: &"((ins )nc : Cummins Global Support Existing Business and Business Process Enhancements.

*roject Description: + Cummins Inc is one of the major manufacturers of iesel engines from small capacit! to hea"! dut!. #he! ha"e also ac$uired some of their business partners and renamed them to Cummins #urbo #echnolog!% Cummins Po&er Generation% Cummins 'iltration and Cummins 'uel S!stems% thus increasing their scope of business in di"ersified auto products. Cummins has implemented (racle )pplications as an E*P soft&are for running their "arious business processes efficientl! across the globe "i+ ,orth )merica% -exico% Bra+il% China% South )frica% ./% )ustralia% Spain. #his project in"ol"es "arious tas0s and acti"ities related to supporting the production en"ironment across these locations and enhancements in existing business processes. Cummins Global Support Existing Business 1 Business Process Enhancements #his project in"ol"es a 24 x 3 (racle )pplications E*P soft&are support and enhancements acti"ities to the existing business processes used in Cummins. It in"ol"es support and enhancement for "arious (racle )pplications "ersion 44.5.46 7 *42 modules from P(% (-% I,8% and )d"anced Pricing. Existing Business Support 'ollo& the $ualit! processes li0e *C) to reduce the number of incidences created in the business processes. #his also includes "alue added propositions to impro"e the business process. 9or0 acti"el! as &ell as guide a team of functional anal!sts to pro"ide timel! solutions to Cummins business users on (racle )pps issues. 9or0 on Business process re:engineering &here e"er there is gap and scope for impro"ement. *esol"ing critical tic0ets and high priorit! tic0ets. 9or0 effecti"el! &ith (racle Support team for such issues that need application of patches% data fixes and bug fixes in the (racle )pps modules.

9ee0l! and monthl! presentations to Cummins; I# -anagement on *C)s <*oot Cause )nal!sis= and 8)s <8alue additions= and other project initiati"es. Expedite aging tic0ets for faster closure of the tic0ets )ccomplish "arious sourcing acti"ities li0e imparting internal and external training to the existing and ne& team members to impro"e their performance in accomplishing support tas0s. -aintain an up to date project ocumentation atabase of all the Cummins Business .nits across the globe that use the (racle )pps E*P soft&are. #his includes documents from the project implementation li0e business re$uirements% solution design% set ups% test plans% test logs% gaps in testing% customi+ation and interfaces. (rgani+e and conduct "arious /no&ledge #ransition tas0s from implementation team to support team. #hereafter start the effecti"e support from off shore.

Business Process Enhancements: Identif! gaps in the existing business process that create issues for the Cummins business users. *ecommend impro"ements in the existing process to ma0e it robust and fool proof such that no issues get created e"er in that business process. (nce discussed and appro"ed &ith the business managers% then pro"ide a Solution esign% ne& business flo& and draft of the custom objects programs. -aintain complete documentation of the enhancements in central documentation repositor! !,ill sets O.! !oft.are : 9indo&s
: (racle )pplication 44i and *42 modules (rder -anagement% )d"anced Pricing% In"entor! and Purchasing -odules%Sourcing% Isupplier

Tools Database

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#oad% ata >oader (racle

Offshore .or, profile: #his is exactl! as per the "arious tas0s and acti"ities mentioned in the abo"e project descriptions.