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Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL (Windows Debuggers)

Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL (Windows Debuggers)

19 out of 33 rated this helpful The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.

Important Info If You Have Received a STOP Code

If you received a blue screen error, or stop code, the computer has shut down abruptly to protect itself from data loss. A hardware device, its driver, or related software might have caused this error. If your copy of Windows came with your computer, call the manufacturer of your computer. If you purchased Windows separately from your computer, Microsoft provides support. To find contact info for Microsoft or your computer manufacturer, Contact Support. If you have experience with computers and want to try to recover from this error, follow the steps provided in the Microsoft article Resolving STOP (Blue Screen) Errors in Windows. These actions might prevent an error like this from happening again: 1. Download and install updates and device drivers for your computer from Windows Update. 2. Scan your computer for computer viruses. 3. Check your hard disk for errors.

IRQL_NOT_LESS_OR_EQUAL Parameters
The following parameters are displayed on the blue screen. Parameter 1 2 3 Description Memory referenced IRQL at time of reference 0: Read 1: Write Address which referenced memory

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Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL (Windows Debuggers)

Cause
This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high. The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS. If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

Resolution
If a kernel debugger is available, obtain a stack trace. To resolve an error caused by a faulty device driver, system service, or BIOS 1. Restart your computer. 2. Press F8 at the character-based menu that displays the operating system choices. 3. Select the Last Known Good Configuration option from the Windows Advanced Options menu. This option is most effective when only one driver or service is added at a time. To resolve an error caused by an incompatible device driver, system service, virus scanner, or backup tool 1. Check the System Log in Event Viewer for error messages that might identify the device or driver that caused the error. 2. Try disabling memory caching of the BIOS. 3. Run the hardware diagnostics supplied by the system manufacturer, especially the memory scanner. For details on these procedures, see the owner's manual for your computer. 4. Make sure the latest Service Pack is installed. 5. If your system has small computer system interface (SCSI) adapters, contact the adapter manufacturer to obtain updated Windows drivers. Try disabling sync negotiation in the SCSI BIOS, checking the cabling and the SCSI IDs of each device, and confirming proper termination. 6. For integrated device electronics (IDE) devices, define the onboard IDE port as Primary only. Also, check each IDE device
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Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL (Windows Debuggers)

onboard IDE port as Primary only. Also, check each IDE device for the proper master/subordinate/stand-alone setting. Try removing all IDE devices except for hard disks.

If the message appears during an installation of Windows, make sure that the computer and all installed peripherals are compatible with the version of Windows being installed. For example, you can get information about compatibility with Windows 7 at the Windows 7 Compatibility Center. Here is a debugging example:

k d >. b u g c h e c k [ L i s t sb u gc h e c kd a t a . ] B u g c h e c kc o d e0 0 0 0 0 0 0 a A r g u m e n t s0 0 0 0 0 0 0 00 0 0 0 0 0 1 c0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 k d >k b[ L i s t st h es t a c kt r a c e . ] C h i l d E B PR e t A d d r A r g st oC h i l d 8 0 1 3 e d 5 c8 0 1 2 6 3 b a0 0 0 0 0 0 0 00 0 0 0 0 0 0 0e 1 2 a b 0 0 0N T ! _ D b g B r e a k P o i n t 8 0 1 3 e e c c8 0 1 3 8 9 e e0 0 0 0 0 0 0 a0 0 0 0 0 0 0 00 0 0 0 0 0 1 cN T ! _ K e B u g C h e c k E x + 0 x 1 9 4 8 0 1 3 e e c c0 0 0 0 0 0 0 00 0 0 0 0 0 0 a0 0 0 0 0 0 0 00 0 0 0 0 0 1 cN T ! _ K i T r a p 0 E + 0 x 2 5 6 8 0 1 3 e d 5 c8 0 1 2 6 3 b a0 0 0 0 0 0 0 00 0 0 0 0 0 0 0e 1 2 a b 0 0 0 8 0 1 3 e f 6 40 0 0 0 0 2 4 6f e 5 5 1 a a 1f f 6 9 0 2 6 80 0 0 0 0 0 0 2N T ! _ K e B u g C h e c k E x + 0 x 1 9 4 k d >k v[ L i s t st h et r a pf r a m e s . ] C h i l d E B PR e t A d d r A r g st oC h i l d 8 0 1 3 e d 5 c8 0 1 2 6 3 b a0 0 0 0 0 0 0 00 0 0 0 0 0 0 0e 1 2 a b 0 0 0N T ! _ D b g B r e a k P o i n t( F P O :[ 0 , 0 , 0 ] ) 8 0 1 3 e e c c8 0 1 3 8 9 e e0 0 0 0 0 0 0 a0 0 0 0 0 0 0 00 0 0 0 0 0 1 cN T ! _ K e B u g C h e c k E x + 0 x 1 9 4 8 0 1 3 e e c c0 0 0 0 0 0 0 00 0 0 0 0 0 0 a0 0 0 0 0 0 0 00 0 0 0 0 0 1 cN T ! _ K i T r a p 0 E + 0 x 2 5 6( F P O :[ 0 , 0 ]T r a p F r a m e@8 0 1 3 e e e 8 ) 8 0 1 3 e d 5 c8 0 1 2 6 3 b a0 0 0 0 0 0 0 00 0 0 0 0 0 0 0e 1 2 a b 0 0 0 8 0 1 3 e f 6 40 0 0 0 0 2 4 6f e 5 5 1 a a 1f f 6 9 0 2 6 80 0 0 0 0 0 0 2N T ! _ K e B u g C h e c k E x + 0 x 1 9 4 k d >. t r a p8 0 1 3 e e e 8[ G e t st h er e g i s t e r sf o rt h et r a pf r a m ea tt h et i m eo ft h ef a u l t . ] e a x = d e c 8 0 2 0 1e b x = f f d f f 4 2 0e c x = 8 0 1 3 c 7 1 ce d x = 0 0 0 0 0 3 f 8e s i = 0 0 0 0 0 0 0 0e d i = 8 7 0 3 8 e 1 0 e i p = 0 0 0 0 0 0 0 0e s p = 8 0 1 3 e f 5 ce b p = 8 0 1 3 e f 6 4i o p l = 0 n vu pe ip ln zn ap en c

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Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL (Windows Debuggers)

c s = 0 0 0 8 s s = 0 0 1 0 d s = 0 0 2 3 e s = 0 0 2 3 f s = 0 0 3 0 g s = 0 0 0 0 e f l = 0 0 0 1 0 2 0 2 E r r C o d e=0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0? ? ? ? ? ? ? ? ? ? ? ? ? ? ? [ T h ec u r r e n ti n s t r u c t i o np o i n t e ri sN U L L . ] k d >k b [ G i v e st h es t a c kt r a c eb e f o r et h ef a u l t . ] C h i l d E B PR e t A d d r A r g st oC h i l d 8 0 1 3 e f 6 8f e 5 5 1 a a 1f f 6 9 0 2 6 80 0 0 0 0 0 0 2f e 5 6 2 0 d 2N T ! _ D b g B r e a k P o i n t 8 0 1 3 e f 7 4f e 5 6 2 0 d 2f e 5 6 2 0 d af f 6 9 0 2 6 88 0 4 0 4 6 9 0 N D I S ! _ E t h F i l t e r I n d i c a t e R e c e i v e C o m p l e t e + 0 x 3 1 8 0 1 3 e f 6 40 0 0 0 0 2 4 6f e 5 5 1 a a 1f f 6 9 0 2 6 80 0 0 0 0 0 0 2e l n k i i ! _ E l n k i i R c v I n t e r r u p t D p c + 0 x 1 d 0

Remarks
Before upgrading to a new version of Windows, remove all third-party device drivers and system services, and disable any virus scanners. Contact the software manufacturers to obtain updates of these thirdparty tools.

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