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WELL BEYOND
A CENTURY
Download ShelbyFit, the rst tness app for Memphis and Shelby County.
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More than
14,000
employees
4,500 1,000
afliated physicians
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alk the halls of our corporate ofce, or look around the lobbies and corridors of Baptist Memorial Hospital-Memphis, and you cant help but notice
the pieces from our past. Youll see photos of the hospital, some dating back to our rst, 150-bed structure in 1912. In the hospital lobby youll see a timeline spanning every decade of our history. One wall in our corporate ofce is tiled in green marble salvaged from our former medical center in Midtown Memphis. Other walls are lined with names, plaques and photographs of people who provided indispensable leadership throughout the years. In our corporate boardroom and in the chapel at Baptist Memorial Hospital-Memphis, you can see stained glass from the original chapel at the medical center hospital. In my own ofce are a copper box and its contents a time capsule from the opening of the Baptist Memorial Hospital Medical Centers Madison
As we prepare our facilities for the evolving world of health care, we want to continue providing our patients with the best care available. Thats why we are building and expanding all over the systemfrom a new, 680,000-square-foot facility in Oxford, Miss.; to a new, integrated cancer center in Memphis; and our new NEA Baptist Memorial Hospital, NEA Baptist Clinic headquarters and NEA Baptist Cancer Center in Jonesboro, Ark., to name a few.
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What remains unchanged, however, is our vision of being the provider of choice by transforming the delivery of health care through partnering with patients, families, physicians, colleagues and employers; and by offering safe, integrated, patient-focused, high quality, innovative and cost-effective care. We look forward to carrying our founding vision into the future, and we look forward to you joining us in our second century of health care.
Facing Page: Baptist Memorial Health Care celebrated its centennial in 2012 by bringing together the community in outreach efforts that encourage healthy living. Top: Baptist partnered with the Shelby Farms Park Conservancy, helping to improve and promote exercise, health and the environment. Bottom: As part of Baptists centennial celebration, colleagues planted 100 Overcup Oak trees that will give shape to an exciting gateway to Shelby Farms along Farm Road and Walnut Grove. The trees will eventually grow up to 100 feet. We also partnered with Shelby Farms to develop ShelbyFit, a free wellness and resource app for iPhone and iPad users. ShelbyFit allows users to get information about their community park, events, as well as track their tness and wellness goals. Above: Baptist collaborated with the Harwood Center, a program that provides education to special needs, preschool age children. Harwood serves 56 children between 18 months and 5 years of age. Baptists contribution to Harwood helps increase awareness and access to educational, therapeutic, diagnostic and treatment resources for children who have special developmental needs and their families. The support from Baptist will add staff and allow Harwood to add additional classrooms and increase the number of nancial need scholarships available to families.
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Stephen C. Reynolds President and Chief Executive Officer Baptist Memorial Health Care
book, Recipes for the Good Life. She entertained a sold-out audience with recipes and healthy living tips, and Baptist continues to address this growing health issue with our Baptist Diabetes Management Program, which provides free classes to the public on education, prevention, and treatment of pre-diabetes and diabetes. The classes address diabetes medications, coping with diabetes, nutrition (including eating out and label reading) and exercise. Geralyn Lucas, author of Why I Wore Lipstick to My Mastectomy, offered words of wisdom to breast cancer survivors and other guests. Lucas shared her personal breast cancer story and encouraged women to be proactive when it comes to their health.
Civic leaders in the area along with Baptist Memorial Health Care board members and community partners helped Baptist celebrate 100 years as the leading health care provider in the Mid-South at the centennial anniversary gala. Mayors A C Wharton and Mark Luttrell presented a proclamation during the gala. President George W. Bush, accompanied by his wife, Laura Bush, and their daughter Jenna Bush-Hager, spoke at the gala at the Dixon Gallery & Gardens (above). The Bushes entertained the audience with stories about their time in the White House and their current activities and projects.
I want to thank God. He has given Baptist and Habitat the tools to help someone like me own a home, said Canida Williams, homeowner of a Habitat for Humanity house sponsored and built by Baptist Memorial Health Care and its employees.
Above: Baptist teamed up with Habitat for Humanity of Greater Memphis to build the organizations 400th home for a family in need. In addition to the Baptist sponsorship, approximately 500 Baptist colleagues volunteered to build the house and collected donations to ll the home with household items for the family.
INSIGHT FOR
IMPROVING CARE
Beginning in early 2014, patients will be able to schedule their own appointments, order medication rells and send direct messages to their health care providers through Baptist OneCare, a new electronic health record Baptist cancer patients will have increased access to VanderbiltIngram Cancer Center clinical research trials and genetic diagnostic tools. Many of these services will be available in local communities through Baptists 14-hospital system
Stephen C. Reynolds, president and CEO of Baptist Memorial Health Care; Joseph Simone, MD, former medical director of the Baptist Cancer Center; and Jennifer Pietenpol, Ph.D., director of Vanderbilt-Ingram Cancer Center, sign the new affiliation agreement between Baptist and Vanderbilt.
Baptist OneCare
Baptist Memorial Health Care is transitioning to a new electronic health record revolutionizing the way we provide care with more convenience, improved patient care and enhanced patient safety. Branded as Baptist OneCare, it will create one record for each patient that is accessible to all the patients caregivers and to the patients
themselves.
Baptist OneCare will allow us to transition from a premier hospital system to becoming a truly patient-centric health care delivery system Dr. Jack Brown, chief medical information officer
The electronic health record system will begin at selected Baptist locations January 1, 2014. Patient charts, billing information, doctors notes, medications, test results, and medical history will all be brought together in one place for both patients and caregivers. Patients can access their health records for information, schedule appointments, request prescriptions, and send secure messages to their doctors. With the convenience of one unied system, Baptist OneCare will help provide even better, more convenient care for our patients.
2013 Epic Systems Corporation. Used with permission. All rights reserved. BMHCC. 2012. 7
Memphis Most
The Memphis Most contest sponsored by The Commercial Appeal is an annual survey that asks Memphis-area residents to name the best the city has to offer. Several Baptist Memorial hospitals and services were named nalists and Baptist won in three categories. Baptist Memorial HospitalMemphis (Best Hospital), Baptist Memorial Hospital for Women (Best Womens Hospital), and The Stern Cardiovascular Foundation (Best Heart Clinic).
and North Mississippi. The group continues to grow and add the best physicians across the Mid-South, giving patients easy access to care without traveling too far from home. BMG provides a comprehensive range of care for all ages with an integrated approach that gives patients better, more convenient health care. Since April 2009, BMG has opened primary care and internal medicine physician practices throughout West Tennessee and several locations
Right: Baptists executive vice president and chief operating officer, Jason Little, addresses Baptist Medical Group members at the groups annual physician summit. The summit brings together doctors from all BMG specialties and regions to discuss operational issues and plan for the upcoming year.
3,000
patient visits to the Baptist Operation Outreach mobile health care clinic for the homeless
More than
250,000
people served through health education and free screenings at community health fairs and special events
WELL BEYOND
Ranked nationally as a
A HOSPITAL
Top 10
community outreach health provider by the Hospital Charitable Services Awards Program
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There is a huge population in Memphis without dental insurance. We knew we could address the need with help from partners like Baptist. I really believe its one of the best things the church has done for the community. Steve Marcum, Minister of Missions, Bellevue Baptist Church
Community Outreach
In addition to providing the best health care, Baptist is committed to serving our community through programs that heal, educate and inspire others, guided by the example of Christ. In the coming pages, youll read how Baptist colleagues are truly making a difference, offering time, resources and money to different programs in their communities. From health care screenings to farmers markets with fresh produce, Baptist colleagues demonstrate a commitment to truly achieving healthier communities. Baptist Memorial Health Care is proud to partner with the Bellevue Baptist Christian Mobile Dental Clinic to help Memphis residents who lack dental insurance. As a partner, Baptist provides nancial assistance and additional opportunities for patients to receive care on the van. The dental van provided almost $2 million in free dental care to the Memphis community and works in cooperation with local churches and organizations to provide services in locations where the ministry will take place. The partnership with the Christian Mobile Dental Clinic directly aligns with Baptists mission of healing those in the communities we serve. The van has served more than 8,000 patients since opening in 2009. Baptist Memorial Health Care provided hundreds of free health screenings and primary care during the City of Memphis Thanksgiving for the Homeless and Hungry event. In addition to health care, homeless Memphians received a meal, clothes and other donations. In December, colleagues from Baptist Memorial Health Care provided food and backpacks lled with warm clothing to the homeless. More than 300 patients from the Baptist Operation Outreach mobile health care clinic for the homeless and others lined up to receive items donated by Baptist colleagues.
At Memphis Pink Palace Museum, the Learning Labels program is sponsored by Baptist and teaches fourth and fth grade students about food portions, serving sizes and nutrition labels during a hands-on, interactive learning session to discover information about the nutrients in food.
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Baptist Memphis
Baptist Memorial HospitalMemphis created a wellness program for its 3,000 colleagues. The Well4Me initiative has four pillars: nutrition, nance, body and spirit. The farmers markets, one of the largest Well4Me nutrition programs, was hosted on the Baptist Memphis campus and was open to the community. Approximately 5,000 people participated in the markets, held ve times throughout the year with fresh fruits and vegetables for sale from local farmers. Patients and families were also able to participate. The hospital also held a 5K Fun Run & Walk for Wellness at Shelby Farms Park. Baptist Memphis has offered employees a number of other activities through Well4Mes four pillars, such as meetings on money management
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and the importance of credit scores, Well with my Soul daily devotionals, healthy eating options in the hospital cafeteria, and free exercise classes and an employee cycling group. Baptist Memphis and the Baptist Memorial Health Care Foundation sponsored the second Refresh and Retreat Stroke Camp for stroke survivors and caregivers. During the free education sessions, attendees learned about new technologies, services and supportive equipment.
Baptist Collierville
In response to patient and physician feedback, Baptist Memorial HospitalCollierville offers free education classes for people who are getting ready to have joint replacement surgery to educate them on preparing for the surgery and what to expect during surgery and recovery. Baptist held one of their most successful annual free u shot events for the community at three locations. Baptist colleagues administered more than 900 shots at Baptist Collierville, the Baptist Minor Medical Center in Olive Branch, Miss., and the Benjamin L. Hooks Central Library in Memphis, Tenn.
Baptist Trinity
Baptist Trinity Hospice House and the Kemmons Wilson Family Center for Good Grief host a tree lighting ceremony every December to honor lost loved ones. Baptist Trinity provided free bereavement counseling, including one-on-one sessions and grief camps, to 2,237 people in our community in 2012 through the Kemmons Wilson Family Center for Good Grief. The Baptist Trinity Hospice House will soon celebrate its third anniversary and has served more than 750 patients since opening in December 2010. To help people plan for future health care choices, Baptist Trinity began offering the Five Wishes program, an easy-to-use living will planning tool. Baptist Trinitys Five Wishes planners are also available to those who need help planning and lling out forms. For more information please call 901-415-3464.
Above, Willette Campbell, paralegal for Baptist Memorial Health Care, stands with her granddaughter, Olivia Sexton, to remember Merideth Sexton.
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Baptist Womens
In recognition of World Prematurity Day, colleagues at Baptist Memorial Hospital for Women collected 6,500 diapers for the March of Dimes Storks Nest program. Representatives from the local March of Dimes and the Storks Nest program presented Baptist Womens with a plaque in appreciation of the donated diapers. Storks Nest is a program for women in need and provides prenatal education, incentives and motivation to get prenatal care and education on self-care during pregnancy, childbirth and postpartum. Baptist Memorial Hospital for Women is one of the Mid-Souths largest recipients of Susan G. Komen for the Cures grant funds, which are used to provide free and discounted mammograms to underserved and uninsured women. Baptist Womens has provided more than $1 million worth of free services since November 2007. The mobile mammography unit travels to numerous communities in the Mid-South, making breast health information and screening mammograms convenient and available. The unit visited 140 locations in 2012 and served 2,234 people.
Baptist RehabilitationGermantown
In November 2012, Baptist Rehabilitation Germantown held its annual Gobble Wobble 5K to benet the Baptist Rehabilitation Neurological Treatment Center. More than 500 people participated and $9,500 was raised for the center.
Baptist College
In 2012, the Baptist College of Health Sciences mission team traveled to Belize, where they worked in rural and poverty-stricken areas of the country to meet their health care and spiritual needs. The team set up four clinics and ministered to more than 400 people. Baptist College adopted the Memphis/Shelby County School Systems Disabled Student Services department. In 2012, the college provided more than $1,500 in back-to-school uniforms for the department. Faculty, staff and students also conducted clothing and toiletry drives for the homeless community multiple times during the year. The items were given to the Baptist Operation Outreach mobile clinic, which provides primary health care to those without permanent housing. Baptist College of Health Sciences also provided more than 2,000 volunteer community service hours in 2012. Some of the projects and organizations they worked with included: Baptist Camp Good Grief and Teen Camp Good Grief, Habitat for Humanity, Project Homeless Connect, More than a Meal, Girls Inc., Memphis Talent Dividend and Books for Nigeria. Approximately 4,820 people were served in 38 different programs.
In July 2013, the Baptist Rehab-Germantown Diabetes Center hosted a free summer camp for kids at the Kroc Center to teach them about healthy eating and exercise.
2,000
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Left: Baptist DeSoto held a Heart Healthy Eggstravaganza with cooking demonstrations, free heart healthy recipes, interactive an exercise tips, health screenings and Q&As with cardiologists from Stern Cardiovascular Foundation. Right: Mary Lynn Brooks looks at the fresh greens with Wilmetta Neely at Baptist DeSotos farmers market. The hospitals rst farmers market for colleagues and the community attracted more than 500 people. With Mississippi at the top of the list for obesity, Baptist DeSoto leaders hope the market will encourage the community to eat more healthy, fresh foods.
Baptist DeSoto
Mississippians rank highest in the country for several cardiac risk factors, including heart disease, which kills one in four people each year. In response to the statewide need to address heart disease, Baptist Memorial HospitalDeSoto established its Strong HEARTS initiative in 2010 and continues to develop the program each year. The initiatives goal is to educate residents across Northwest Mississippi on preventing heart disease and responding properly when symptoms appear. Each year, Baptist DeSoto hosts several free heart-healthy community health fairs where participants enjoy physical activities, heart risk assessments, and heart-healthy cooking demonstrations. Cardiologists from Stern Cardiovascular Foundation are also there to offer advice and education on proper heart health. In addition, monthly produce markets are open to the public, where cardiologists help buyers make smart choices for their meals. Baptist DeSoto regularly offers free heart risk assessment screenings such as blood pressure, cholesterol, glucose and body mass index checks at special events like their Veterans Day celebration and spring womens event. They also partner with local organizations like Brown Baptist Church to provide free health screenings along with information about how to interpret the results of those screenings. Since the Strong HEARTS initiative was established, Baptist DeSoto has sponsored multiple programs in outlying communities. The hospital partnered with the City of Hernando to host H.E.A.L., an 8-week program that provides resources to help local residents eat healthy and live actively. The hospital also offers monthly educational classes for the community, including CPR training, smoking cessation and diabetes management classes. The hospital supports its cardiac survivors through a monthly support group called Mended Hearts, a special group established to help them with their journey and new lifestyle. Baptist DeSoto also offers heart healthy support to its employees. In 2013, it established an employee wellness program called Fit4You to encourage a full spectrum of heart healthy lifestyle changes. The program included an indoor walking track and heart healthy choices in the cafeteria. The hospital continues to serve as a medical resource center for more than 60 physicians each year interested in improving heart health in outlying rural communities. In conjunction with the Stern Cardiovascular Foundation, it hosts an annual heart-focused symposium to increase awareness across the state on the future of cardiac medicine. Its partnership with local rst responders and with the Mississippi Health Care Alliance makes it a strong resource for improving cardiac response in Northwest Mississippi.
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NEA Baptist
The NEA Baptist Charitable Foundation is combating our regions adolescent obesity problem with free healthy lifestyle programs for kids. The Center for Healthy Children offers a 16-week session that focuses on helping children and their families learn to live a t way of life through nutrition and physical activity. During the summer the center offers two three-week sessions. Both programs are free of charge for children ages 8-12 with a body mass index of 25 or greater. NEA Baptist Clinic outpatient physical therapy colleagues led their annual food drive to benet the Food Bank of NEA and collected a record number of food items and monetary donations. One hundred percent of the donations, which came from more than 30 NEA Baptist Clinic locations, went directly to the Food Bank.
Baptist Tipton
Baptist Memorial Hospital-Tipton Lifesaving Interventions for Little Youth team held a book drive during the annual Hospital Safety Fair to replenish its pediatric library. Baptist colleagues donated reading books, coloring books, crayons, and new and gently used DVDs for the hospitals pediatric patients. Baptist Tipton also developed a new program called Tipton Get Fit, a 10-week program designed for children and parents to learn how to maintain a healthy lifestyle and stay physically t. The program is designed to help with preventing childhood obesity in Tipton County.
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Baptist Booneville
The free annual Back to School Health Fair sponsored by Baptist Memorial Hospital Booneville provided health screenings for children ages 4 to 12. More than 150 children received height and weight checks along with blood pressure; vision; dental; and ear, nose and throat screenings. They also received a free backpack and health and safety information. The Susan G. Komen Foundation of North Mississippi awarded another $48,000 grant to Baptist Memorial Health Cares Mississippi regional affiliate hospitals to cover the cost of mammograms and other diagnostic services to medically underserved area women. Baptist Union County, Baptist Booneville, Baptist Golden Triangle and Baptist North Mississippi each received $12,000 to provide this much-needed service to those who otherwise could not afford it. More than 30 percent of the deaths from breast cancer in women older than 50 are preventable through mammography screening. When caught early, 9 out of 10 women will survive breast cancer. Colleagues at Baptist Booneville hosted two community outreach events: a clothing drive and a wreath decorating contest. The Food and Nutrition department initiated the clothing drive to collect toboggans, socks and gloves for children to be distributed by the Prentiss County Department of Human Services. The wreath decorating contest was coordinated by the hospitals Service First committee. Each department received a wreath to decorate and display in their area. After the winning wreath was announced, they were all collected and put on display to be auctioned. Total funds raised from both events was more than $1,000, used to purchase Christmas gifts for two deserving families in the area.
Baptist Huntingdon
More than $10,000 was raised at Baptist Memorial HospitalHuntingdons annual celebrity waiter event, beneting the Carroll Souths Relay for Life division of the American Cancer Society. Celebrity waiters sold dinner tickets and provided special table centerpieces that included nice gifts, which were auctioned off with all proceeds beneting Carroll Souths Relay for Life. In addition, the waiters also donated all tips received. Dazzle Me Healthy was a day of fun and wellness for more than 200 women at the second annual Girls Day Out health fair at Baptist Huntingdon. Colleagues offered free healthy snacks; glucose and cholesterol screenings; u shots; education on menopause and diabetes; and screenings, including bone density and audiology. The hospital was also voted Best Hospital, Best Medical Facility and Best Home Health Agency by the Carroll County community in the Carroll County News-Leaders Readers Choice Awards.
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GLIMPSE OF THE
FUTURE
The new NEA Baptist Health System is one of the largest health care building projects in Arkansas history a $400 million investment by Baptist that employed more than 700 construction workers and will add 530 health care and support positions to the NEA Baptist Health System.
The clinic provides direct and immediate access to medical and health care examinations, health education, illness prevention, medications, transportation to medical appointments and referral services to the homeless population in Memphis and Shelby County. The clinic has effectively reduced the number of inpatient hospitalizations, emergency room visits and ambulance transports for many years. The new mobile unit with an additional exam room will expand medical services and provide for training for medical professionals through internships and clinical rotations.
Since 2003, our partnership with Baptist Operation Outreach makes it possible to offer access to great quality medical care to our most vulnerable and neediest population. Burt Waller, former executive director, Christ Community Health Services
680,000 square feet with 217 beds and the capacity to expand to 290 beds to accommodate future growth at the new Baptist North Mississippi campus.
According to the Alzheimers Association, more than ve million people suffer from the disease, the sixth leading cause of death in the U.S. One in three seniors dies with Alzheimers or another form of dementia.
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