e-Governance

e-Governance e-Government e-Participation e-Democracy

e-Governance

E-Governance comprises the use of information and communication technologies (ICTs) to support public services, government administration, democratic processes, and relationships among citizens, civil society, the private sector and the state. [Dawes, 2009]

Layne & Lee Growth Model

Four stages of a growth model for e-Government I. CATALOGUING II. TRANSACTION III. VERTICAL INTEGRATION IV. HORIZONTAL INTEGRATION

Gartner e-Governance Maturity Model

Four stages of a maturity model for e-Governance I. WEB PRESENCE II. INTERACTION III. TRANSACTION IV. TRANSFORMATION

Frame of Reference for e-Governance Models (Lee, 2010)

e-Governance in India

NeGP Vision "Make all Government services accessible to the common man in his locality, through common service delivery outlets, and ensure efficiency, transparency, and reliability of such services at affordable costs to realize the basic needs of the common man
May,2006

NeGP: 27 Mission Mode Projects

Central (10)
Income Tax Central Excise Passports/Visa Immigration MCA 21 National ID / UID Pensions e-Office Banking Insurance

State (10)
Agriculture Land Records Transport Treasuries Commercial Taxes Gram Panchayats Municipalities Police Employment e-District

Integrated (7)
e-Biz India Portal CSC NSDG e-Courts e-Procurement

EDI

Every State has the flexibility of identifying up to 5 additional State-specific MMPs.

NeGP: 8 support components

Policies, Standards and Guidelines Infrastructure Support Infrastructure Capacity Building and Training Awareness & Assessment Technical Assistance Research & Development
Total estimated cost of all MMPs is around 32488 crores

e-Municipalities
key objectives of the Municipalities MMP are

Improve service delivery mechanism, achieve better information management and transparency and ensure citizens involvement in governance. Utilize ICT for sustained improvement in efficiency and effectiveness of delivery of municipal service to citizens Assist the municipal bodies across India to improve service delivery mechanism, achieve better information management & transparency and ensure utmost citizen's involvement in participative governance

Started : 2007 Target : Dec 2013 Cost :1150 Crores

e-Municipalities : Coverage

Current Status (June, 2012)

Under the Program, 26 DPRs have been approved, including 11 State levels and 15 ULB level DPRs covering 15 states. During the appraisal of initial ULB Level DPRs, issues such as standardization, integration requirements, limited IT skills in the ULBs and high cost (one time and recurring) towards Application Software emerged.

In 3rd Dec 2009, it was decided that a State Level Software Solution would be developed and deployed instead of discrete software solution for each ULB.
Same software will be utilized by all mission cities in the state with the ULBs in 7 mega cities being an exception. Eleven state level DPRs received since then have been approved.