Table 9 Competency Matrix of Generic Skills

Function Management of Ethics and Professionalism Competency Level Business Ethics Specific Professional Responsibilities Continuous Professional Development Personal Attribute Business Acumen Sales and Marketing Communicat -ions Skills Risk Management Change Management Contract Management Procurement Management Resource Management Human Resources and Staff Management Financial Management Relationship Management IT Consulting / Champion

Social Skills

Lead and motivate a team to attain extraordinary goals and accomplish incredible task ITSWGS701A Credit: 12 P. 467 Formulate vision and mission statements ITSWSM601A Credit: 3 P. 68

Adopt and adapt international standards as appropriate ITSWGS601A Credit: 5 P. 444

Lead and motivate a team ITSWGS604A Credit: 6 P. 447

Identify and assess the risk factors related to IT ITSWGS609A Credit: 4 P. 452

Manage changes ITSWGS613A Credit: 5 P. 455

Allocate and prioritize IT and related resources ITSWGS614A Credit: 4 P.456

Develop and maintain succession plans for human resources related to IT ITSWGS615A Credit: 8 P. 457

Establish a business case for an IT investment ITSWGS617A Credit: 11 P.458

Manage and maintain the portfolio and relationship with business partners ITSWGS618A Credit: 4 P. 459

Understand Systems Development Life Cycle (SDLC) and software development process ITSWGS619A Credit: 4 P.460 Understand IT operations and IT processing ITSWGS620A Credit: 4 P.461

Comply with organisational policies and procedures, relevant laws and regulatory requirements ITSWGS602A Credit: 5 P.445 Seek and provide professional peer review ITSWGS603A Credit: 4 P. 446

Apply analytical methods and techniques in problem solving ITSWGS605A Credit: 6 P.448

Formulate the business strategies and policies ITSWSM602A Credit: 4 P.69

Develop risk mitigation strategies and plans related to IT ITSWGS610A Credit: 4 P. 453

Delegate responsibilities ITSWGS606A Credit: 3 P. 449

Forecast and monitor business performance ITSWGS607A Credit: 4 P. 450

Review risk factors related to IT, and execute and monitor risk mitigation plans ITSWGS611A Credit: 3 P. 454

Understand IT project management ITSWGS621A Credit: 4 P. 462

Identify opportunities to increase, strengthen and enhance competitive advantages ITSWGS608A Credit: 4 P. 451 Capture market and competitor intelligence ITSWGS625A Credit: 4

Understand organisational and project quality assurance ITSWGS622A Credit: 3 P.463

Adopt and adapt international standards concerning information security as

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Function Management of Ethics and Professionalism Competency Level Business Ethics Specific Professional Responsibilities Continuous Professional Development Personal Attribute Business Acumen Sales and Marketing Communicat -ions Skills Risk Management Change Management Contract Management Procurement Management Resource Management Human Resources and Staff Management Financial Management Relationship Management IT Consulting / Champion

Social Skills

P.466

appropriate ITSWGS623A Credit: 3 P. 464 Comply with relevant laws and regulatory requirements ITSWGS624A Credit: 1 P. 465

Develop policies and guidelines for the appraisal of the enactment of professionalism ITSWGS501A Credit: 3 P. 411

Protect intellectual property rights and data privacy, and observe relevant laws ITSWGS505A Credit: 4 P. 418

Collect and digest ICT development and application information ITSWGS506A Credit: 3 P.420

Identify business opportunities ITSWGS508A Credit: 3 P. 422

Develop sales and marketing strategies and establish the marketing teams ITSWGS510A Credit: 4 P. 424

Communicate (oral and written) technical information ITSWGS512A Credit: 4 P. 426

Team building ITSWGS515A Credit: 2 P. 431

Acquire and protect the copyrights and IP rights related to IT ITSWGS523A Credit: 4 P. 443

Manage contract ITSWGS518A Credit: 5 P. 436

Manage Procurement ITSWGS519A Credit: 5 P. 438

Utilize the given IT and related resources ITSWGS520A Credit: 4 P. 440

Recruit, retain and develop IT staff ITSWGS521A Credit: 8 P. 441

Define and establish an appraisal mechanism for the enactment of professionalism ITSWGS502A Credit: 4 P. 413 Monitor the defined appraisal mechanism for the enactment of professionalism ITSWGS503A Credit: 4 P. 415 Review and improve the existing appraisal mechanism of the enactment of professionalism ITSWGS504A Credit: 3 P. 417 4

Acquire new knowledge and skills ITSWGS507A Credit: 3 P. 421

Review and adjust business strategies and policies ITSWGS524A Credit: 4 P. 423

Manage product/ services brand ITSWGS511A Credit: 4 P. 425

Listen to all stakeholders effectively ITSWGS513A Credit: 2 P. 427

Interpersonal and people networking skills ITSWGS516A Credit: 1 P. 432

Manage staff performance and appraisal ITSWGS522A Credit: 7 P. 442

Present effectively ITSWGS514A Credit: 2 P. 429

Negotiate with all stakeholders effectively ITSWGS517A Credit: 2 P. 434

Manage operation based on existing environment and routines ITSWGS401A

Communicate (oral and written) information with team members and clients ITSWGS402A

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Function Management of Ethics and Professionalism Competency Level Business Ethics Specific Professional Responsibilities Continuous Professional Development Personal Attribute Business Acumen Sales and Marketing Communicat -ions Skills Risk Management Change Management Contract Management Procurement Management Resource Management Human Resources and Staff Management Financial Management Relationship Management IT Consulting / Champion

Social Skills

Credit: 4 P.405

Credit: 4 P. 406 Listen to clients and team members effectively ITSWGS403A Credit: 2 P. 407 Present effectively to team members and clients ITSWGS404A Credit: 2 P. 409

3 2 1

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