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Note For optimal graphics quality when displaying this file in Acrobat, set your display to greater than 256 colors, and set the Acrobat Viewer zoom factor to 134% or 160%.
Information contained in this document is believed to be accurate and reliable. However, CacheFlow Inc. assumes no responsibility for its use nor for any infringements of patents or other rights of third parties which might result from its use. CacheFlow Inc. reserves the right to change product specifications at any time without notice.
Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, might cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user are required to correct the interference at their own expense.
CacheFlow is a registered trademark of CacheFlow Inc. All other product names and services identified in this documentation are trademarks or registered trademarks of their respective companies and are used throughout this documentation in editorial fashion only for the benefit of such companies. No such use, or the use of any trade name, is intended to convey an endorsement or other affiliation with CacheFlow Inc. Copyright 1999 2000 CacheFlow Inc. All rights reserved worldwide. No part of this document might be reproduced by any means nor translated to any electronic medium without the written consent of CacheFlow Inc. Printed in U.S.A. Document Number: 231-01757 8/2000
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Contents
CacheFlow 600/700 Series Installation Guide .......................................i
Contents .................................................................................................................... iii Document Conventions........................................................................................... vii Graphics Quality Viewing .PDF Files................................................................ vii Chapter 1 - Key Features of CacheFlow 600/700 Series Content Accelerators ... 1 Serial Port ............................................................................................................ 2 Network Adapters ................................................................................................ 3 Front Panel Configuration ................................................................................... 4 CacheOS and CacheOS Server Edition Operating Systems ................................ 4 Chapter 2 - Installing CacheFlow 600/700 Series Content Accelerators.............. 5 Unpacking CacheFlow 600/700 Series Content Accelerators.............................. 5 Safety Instructions ............................................................................................... 6 Installing CacheFlow 600/700 Series Content Accelerators in an Equipment Rack ..................................................................................................................... 6 Powering Content Accelerators On and Off ........................................................ 7 Using the Front Panel LCD and Joystick...................................................... 7 Viewing Disk Drive Activity ........................................................................ 8 Chapter 3 - First-Time Setup of CacheFlow 600/700 Series Content Accelerators .................................................................................................................................... 9 Connecting to Content Accelerators .................................................................... 9 Connecting to Content Accelerators Using a Serial Terminal .................... 10 Connecting to Content Accelerators Using a PC .........................................11 Initial Network Configuration Using a Direct Connection ............................... 12
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Table of Contents
Regulatory Statements ....................................................................................... 40 Index ........................................................................................................................ 49
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Document Conventions
The information in this manual conforms to several typographic conventions to make reading the material easier. The following table lists and explains the typographic styles used in this manual. Typographic convention
Monospace text Bold monospace text Bold and italic monospace text
Description
Monospace text Bold text indicates that the reader should type the text exactly as shown. Bold and italic text indicates that the reader should substitute information appropriate to their installation. Blue text is a hyperjump to another location in this document or to an Internet location. Italic text is a reference to another publication. Bold sans serif text indicates that the paragraph is especially important and should be read.
Blue Text (PDF files only) Italic text Bold sans serif text
* For readability, commands inside of command tables are not bolded, but italics are preserved.
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Operating System
CacheOS CacheOS CacheOS CacheOS CacheOS Server Edition CacheOS Server Edition CacheOS
Disk Drives
1 x 4 gigabyte IDE 1 x 18 GB UltraWide SCSI 2 x 18 GB UltraWide SCSI 4 x 18 GB UltraWide SCSI 1 x 20 GB IDE 2 x 18 GB UltraWide SCSI 4 x 18 GB Ultra-
Network
2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T Ethernet 2 x 10/100 Base-T
Memory
128 MBs 384 MB 768 MB 1 GB 512 MB 1 GB 1 GB
Model
Disk Drives
Wide SCSI
Network
Ethernet
Memory
Visit the CacheFlow Web site for the latest support bulletins and technical notes. CacheFlow 600/700 Series Content Accelerators are Web-caching appliances that accelerate Internet response performance time. CacheFlow 600/700 Series Content Accelerators support traffic loads of up to 45MB/s.
Serial Port
You can use the serial port connector for the initial setup, if you choose to do so.
Network Adapters
CacheFlow 600/700 Series Content Accelerators have two full-duplex, auto-sensing Ethernet network adapters supporting 10/100 Base-T connections. The adapter to the left is Ethernet 0 and the adapter to the right is Ethernet 1.
Quantity
1 1 1 1
If any of the items are missing or damaged, contact your CacheFlow Customer Service representative.
Safety Instructions
Following these safety instructions will minimize the risk of personal injury or equipment damage. General safety instructions Follow all warnings and instructions marked on the product and included in this manual.
Rack-mounting safety instructions Verify that the rack is rated to support the installed equipment. Ensure that the units weight is distributed properly. The rack must allow sufficient space to provide adequate air circulation. Allow a minimum three-inch clearance in front of and behind the unit.
Figure 2-2 Power switch for the CacheFlow 600/700 Series Content Accelerator
Note When the system is in Edit Mode, the cursor blinks. When the system is in Review Mode, the cursor does not blink. Once the machine completes its powering-on sequence, youll see a series of screens displaying various network system statistics.
After the initial network configuration has been accomplished, the Content Accelerator can be connected to the network.
Smooth-scroll: disabled Turn on the Content Accelerator Once the system has finished booting, a configuration alert is displayed.
******************* CONFIGURATION ALERT ******************* One or more IP addresses have not been configured. System startup cannot continue until the missing IP addresses are provided. ********** SYSTEM STARTUP TEMPORARILY SUSPENDED ********** Press enter three times to activate the setup console
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Smooth-scroll: disabled Turn on the Content Accelerator Once the system has finished booting, a configuration alert is displayed.
******************* CONFIGURATION ALERT ******************* One or more IP addresses have not been configured. System startup cannot continue until the missing IP addresses are provided. ********** SYSTEM STARTUP TEMPORARILY SUSPENDED ********** Press enter three times to activate the setup console
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Press Enter three times to activate the setup console. Once this prompt appears, the system is ready for initial network configuration.
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Session Example
******************* CONFIGURATION ALERT ******************* One or more IP addresses have not been configured. System startup cannot continue until the missing IP addresses are provided. ********** SYSTEM STARTUP TEMPORARILY SUSPENDED ********** Press enter three times to activate the setup console Welcome to the CacheOS Setup console ---------------------- (page 1 of 4) --------------------DIRECTIONS: This setup console is used to assign IP addresses to the CacheOS device. After assigning the IP addresses you can connect to the command line interface or Web interface to perform additional management tasks. IP address [0.0.0.0]: 10.25.36.47 IP subnet mask [0.0.0.0]: 255.255.0.0 IP gateway [0.0.0.0]: 10.25.0.1 DNS server [0.0.0.0]: 10.25.0.2 You have entered the following IP addresses: IP address: 10.25.36.47 IP subnet mask: 255.255.0.0 IP gateway: 10.25.0.1 DNS server: 10.25.0.2 Would you like to change any of them? Y/N [No]n ---------------------- (page 2 of 4) --------------------DIRECTIONS: You can connect to the command line interface or Web interface to perform additional management tasks.
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Initial Network Configuration Using the Front Panel LCD and Joystick
Using the front panel LCD and joystick is the quickest method for setting the Content Accelerators initial network configuration and connecting it to the network. Note that front panel setup only allows configuration of basic network IP addresses. To perform initial network configuration using the front panel LCD and joystick 1. Power the system on. 2. When the Push to configure prompt appears, press Joystick Enter. 3. At the PIN prompt, press Joystick Enter. A PIN is not entered at this point because one has not yet been assigned to the Content Accelerator. A help screen appears. Note When the system is in Edit Mode, the cursor blinks. When the system is in Review Mode, the cursor does not blink. Note The PIN is set using the security command in the CLI. Once set, the PIN must be provided before any changes to the system configuration are allowed through the joystick interface. 4. Press the Joystick down to begin defining network settings.
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6. 7.
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Important When prompted, press the Enter key on the terminal three times to access the Serial console. If the Serial console is not displayed, verify that the terminal configuration is valid.
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Figure 4-2 Configuring a network adapter To configure a network adapter using the CLI 1. Open a terminal session with the Content Accelerator and type your Username and Password, when prompted. 2. At the command prompt, type enable and type your Password, when prompted. 3. At the command prompt, type configure terminal. 4. At the command prompt, type interface 0. The prompt changes to (config interface 0).
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To enter an alternate DNS server 1. Select Management from the CacheOS home page. 2. Select the DNS tab. 3. Select Alternate DNS in the drop down list. 4. Click New. 5. Enter the IP address of the DNS server and click OK. 6. Click Apply to save changes.
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To enter an alternate DNS server using the CLI 1. Open a terminal session with the Content Accelerator and type your Username and Password, when prompted. 2. At the command prompt, type enable and type your Password, when prompted. 3. At the command prompt, type configure terminal. 4. At the command prompt, type dns alternate 10.25.0.2. 5. Repeat step 4 until alternate DNS servers have been defined. 6. Type exit to return to the (config) prompt.
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To set UTC time manually using the CLI 1. Open a terminal session with the CacheFlow device and type your Username and Password when prompted. 2. At the command prompt, type enable and type your Password when prompted. 3. At the command prompt, type configure terminal. 4. At the (config) prompt, type clock year # to set the year. Enter the year in four digit format (e.g., 2000). 5. 6. 7. 8. 9. At the (config) prompt, type clock day # to set the day of the month. Valid values are 1 31. At the (config) prompt, type clock hour # to set the hour of the day. Valid values are 0 23. At the (config) prompt, type clock minute # to set the minutes. Valid values are 0 60. At the (config) prompt, type clock seconds # to set the seconds. Valid values are 0 60. At the (config) prompt, type show timezones to display a list of timezones and their associated numbers.
10. At the (config) prompt, type timezone # to set the local timezone. 11. At the (config) prompt, type exit to exit configuration mode.
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If you do not use transparent caching, each browser must be configured separately to use the Content Accelerator. The client instructions make it easy for your users to modify their configuration. Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for more information.
Security Considerations
Once CacheOS or CacheOS Server Edition is configured and running properly, secure the device to ensure that it is managed and used only as authorized. You can restrict access to the device by using the following configuration options You can limit management console access to specific IP addresses or subnets. To set console restrictions by using the CLI, refer to the security command. To set console restrictions by using the Web interface, see Setting Access Restrictions in the CacheOS Management and Configuration Guide or in the CacheOS Server Edition Management and Configuration Guide. You can restrict user access to CacheOS by using the ACL (access control list) options of the filter list. To create an ACL by using the CLI, refer to the filter-list command. To create an ACL by using the Web interface, see Using a Filter List in the CacheOS Management and Configuration Guide or in the CacheOS Server Edition Management and Configuration Guide. You can disable proxy mode to prevent unauthorized use of the cache. To turn off the proxy mode, set the proxy port to zero. To change the proxy port by using the CLI, refer to the http-proxy-port command. To change the proxy port by using the Web interface, see Setting IP Ports in the CacheOS Management and Configuration Guide or in the CacheOS Server Edition Management and Configuration Guide.
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Chapter 5 Troubleshooting
This chapter describes how to locate and solve common problems during the installation by using the CacheFlow 600/700 Series Content Accelerator.
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Chapter 5 - Troubleshooting
Try pinging the IP address to verify that the Content Accelerator is accessible from the workstation. If the Content Accelerator does not respond to the ping, verify that it is operational, as described earlier.
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To isolate client HTML request failures If the Content Accelerator is used to access the Internet, and the Content Accelerator has been working properly, the most likely cause of failed requests is the route between the Content Accelerator and the Internet or intranet. Before you spend time troubleshooting the Content Accelerator, verify that your connection to the Internet by using the ping and traceroute commands from the CLI. If you are able to ping the destination from the Content Accelerator, use the test command to verify that the device can get the object. For information on the ping, traceroute and test commands, refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide. If the request fails, try other HTML requests to verify that all requests fail. The Content Accelerator can be configured to deny access to address groups. If the Content Accelerator is configured for forwarding or filtering, verify that the requested address does not match a denied subnet and mask. To configure deny settings in the Web interface, select Management from the home page and then ICP/Forwarding. If your network is not configured for transparency, check the Web browser to see if it is by using a PAC file for auto-configuration. If the Web browser is configured to use a PAC file, verify that the address of the PAC file is correct, and that the file is accessible. Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for additional information. If auto-configuration is not being used, check the Web browser's proxy configuration. If you are not using transparency, the Web browser must be
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Chapter 5 - Troubleshooting
configured for the Content Accelerator's IP address and port. Refer to the CacheOS Management and Configuration Guide or to the CacheOS Server Edition Management and Configuration Guide for information on configuring clients. If the correct IP address and port for the proxy server is specified in the Web browser, try pinging the IP address to verify that the Content Accelerator is accessible from the workstation. If it does not respond to the ping, verify that it is operational as described earlier. Also verify that you can ping other nodes on the network. If you can ping the Content Accelerator, try pinging the workstation from the Content Accelerator CLI. If the Content Accelerator responds to the ping, verify that the Content Accelerator's configuration is valid. If it is configured to forward requests, verify that the server to which the Content Accelerator forwards requests is working. If the Content Accelerator is not forwarding requests, check the default gateway address and DNS address. If the Content Accelerator's default gateway address and DNS addres are correct, try pinging each address from the CLI to verify that the servers are running. Be sure to ping the gateway and DNS server from the same network segment where the Content Accelerator is connected. If the default gateway is accessible, the problem most likely lies outside the local network. To verify that the problem is not associated with the Content Accelerator, you must configure your workstation for the same gateway address as the Content Accelerator, and configure the Web browser not to use a proxy server for HTTP requests.
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Regulatory Statements
IMPORTANT: Any modifications to the unit, unless expressly approved by CacheFlow, could void the users authority to operate the equipment.
EC EMC Warning
This is a Class A product. In a domestic environment this product might cause radio interference in which case the user might be required to take adequate measures.
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Index
adapters, 3 applets not displayed, 35 CacheFlow 600-series Content Accelerators weight, 6 CacheOS, 4 CacheOS Server Edition, 4 CLI limited to four sessions, 34 session times out, 33 client HTML requests fail, 35 HTML responses slow, 37 command line interface, 17 configuring Content Accelerator name, 25 DNS servers, 22 initial network configuration, 12 network adapter, 20 connecting to Content Accelerators by using a PC, 11 connecting to Content Accelerators by using a serial terminal, 10 disk drive activity, 8 DNS dervers split DNS support, 23 DNS servers specifying, 22 document conventions graphics quality viewing .PDF files, vii equipment rack, 6 warning, 6 first-time setup of Content Accelerators, 9 using a PC, 11 using a Serial Terminal, 10 front panel LCD, 7, 15 graphics quality viewing .PDF files, vii HTML requests fail, 36 HTML responses slow, 37 initial network configuration, 12 logging on to the Content Accelerator, 16 installation connecting power, 7 mounting in an equipment rack, 6 Java errors, 35
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