Cisco Network Admission Control Clean Access Agent Login Process

For Summer School Windows Users Only Prepared By

www.caeuk.com

CAE Technology Services

In Association With

***************Important Please Read***************

When you first connect your machine to the network the new security software will authenticate you, download a small application, check your machine for Anti-Virus and a certain version of Adobe Acrobat Reader then either let you continue or force you to update or install the relevant software packages. Once you have done this and have access to the network future checking will be minimal and should only be a case of logging in and perhaps obtaining a small virus definition update from your vendor. Please use your allocated username and password to authenticate to the system. The following process walks you through an example of a client machine with existing AVG Free Anti-Virus, no Adobe Reader version 8.1.2 and no installation of the new Cisco security software which your machine will be required to run in the future. Please be aware that during this process you will not have any other internet access until you have logged successfully into the network.

Many thanks for your cooperation. St Peters College I.T Services

***************Important Please Read***************

Web Login
Step 1. Connect to the wired network and open a web page as normal. Accept the security warning by clicking on Continue to this website

Step 2. You will be re-directed to a login page where you must input your allocated username and password. Click Contiune

Cisco Clean Access Agent Login

Step 3. Click on Download Clean Access Agent 4.1.3.2

Step 4.

Click run

Step 5.

Click run

Step 6.

Click Next to start the install shield

Step 7.

Click Next

Step 8.

Click Install

Step 8a (Vista Users please allow the unidentified program) ************************************************************************* The application may take some time depending on your machine

Step 9.

Click Finish to complete the wizard

Step 9a (Vista Users please give the program permission to continue) *************************************************************************************

You will notice a white key in a green box in your system tray, this indicates that the install has worked and you are about to undergo the login process.

Authentication, Posture Assessment and Remediation

This is the process whereby you will login to the system and it checks your machine for a supported version of Anti-Virus and the latest updates. It will also check for a certain version of Adobe Acrobat Reader. Step 10. After the wizard has installed the application a few seconds later a screen pops up asking for your credentials.

Step 11. Insert your username and password. You can tick Remember Me so it remembers your credentials. Then click Login.

Step 12.

Accept the security alert by clicking yes.

At this point if you have an up to date version of Anti-Virus and Adobe Reader 8.1.2 then you will proceed to step 45 (Vista Users please complete Step 41a before continuing).

Step 13. You will be informed that your machine doesnt meet the requirements and it will give you temporary access for 30 minutes to download the relevant software. Click Continue.

If you have Adobe Reader 8.1.2 you will move to Step 21 Step 14. Here the system is prompting for you to download Adobe Reader version 8.1.2. Click Go To Link.

Step 15. After a few seconds you will be prompted to download the new Adobe Reader. Click run.

Step 16.

Ignore the security warning and click run.

Step 16a (Vista Users click continue) ******************************************************************

The install takes a few minutes

Step 17.

Click next.

Step 18.

Then Install (Takes a few minutes)

Step 19.

Click finish to complete the process

Step 20. Once Adobe is installed and if you fail the Anti-Virus check you will be presented with the following screen. Click Next. If you have compliant Anti-Virus you will move to Step 45 (Vista Users please complete Step 41a before clicking Next and proceeding to Step 45)

Step 21. Click Go To Link. This will forward you to the AVG site where you can download a free 30 day trail AVG for Windows.

Step 22. Wait a few minutes. You will be presented with the following option. Click Run

Step 23.

The download process will begin

Step 24.

Click Run

Step 24a

Or click Continue depending on operating system

Step 25.

The AVG Trial install will begin. Click Next.

Step 26.

Accept the license agreement.

Step 27. If you have no Anti-Virus on your machine you will be prompted with the following page, choose Standard Installation type. Click Next.

Step 27a If you are installing over existing AVG Anti-Virus (or another unsupported Vendor) you will receive a different message. Click Next also.

Step 28.

Click Next.

Step 28a If installing over an existing version of AVG ignore the Destination Folder message and click Next.

Step 29. Just choose AVG for Windows in the Module Selection box (Untick E-mail scanner). Click Next.

Step 29a. If you had no Anti-Virus on your machine or an old version of AVG you may be prompted to install the Security Toolbar. Decide if you wish to install the security toolbar. Click Next.

Step 30.

Click Finish.

Step 30a. You may be prompted with the following screen depending on your operating system. Click Next.

The process could take a few minutes

Step 31.

Click Ok to Finish.

Step 32. AVG may remind you that this is a trial version and that you have 29 days of protection remaining. Click Remind me Later.

Step 33.

Click Next to begin the AVG wizard.

Step 34. Click Next.

Define updates and scanning preferences or leave as default.

Step 35.

Click Next.

Step 36. You may only receive this Step if you had no Anti-Virus (or an older version of AVG) and you were prompted for the Security Toolbar in Step 29a. Click Next. Please note Step 37

Step 37. It is advisable at this point not to install updates. Please click Skip then install the updates once the installation is completed.

Step 38.

Click Finish.

Step 39. If you are installing over an old version of Anti-Virus you will be required to re-start your machine (If you do not receive the below prompt move to Step 40). Click Yes. N.B If the system doesnt restart automatically you may have to manually restart your system.

Once your machine has rebooted the Clean Access Agent software will start again (you may have to open a web browser to prompt it to begin if it doesnt start automatically). Vista Users complete Step 41a. You will now be at Step 42 and 43 Step 39a. Just click Vista Users. You may also get the following prompt.

Step 40. Cancel

At this point you will have to cancel the install process. Click

Step 41.

Ignore the warning and click Yes.

Step 41a (Windows Vista Users Only) **************************************************************************************** Vista users are required to complete the following additional step before being allowed access to the network Open up a Web Browser and go to Tools, Internet Options

Go to Advanced and in the Security settings make sure that the Check for server certificate revocation* checkbox is un-ticked. If it isnt please do so then click apply then ok (you may also have to re-start Internet Explorer). Continue with Step 42.

Step 42 You may be reminded of the remaining days that the AVG software is available for. Click Remind me Later.

Step 43. After a few minutes the application will start automatically and it will ask you to input your username and password again. Then click Login

Step 43a Vista Users may have to complete the following process if the Clean Access Agent doesnt begin automatically Right-click the Clean Access Agent in your system tray and click Exit

Double click the Clean Access Agent shortcut installed automatically on your desktop and click Continue. Then login as in Step 43 above.

Step 44

Accept the security alert by clicking Yes

Step 45. Now you have passed all the security requirements you will be allowed access to the network. Click Ok.

Step 46. Now you can install the updates we suspended earlier on. Go to your system tray at the bottom right of your machine and right-click the AVG symbol. Go to your system tray at the bottom right of your machine and right-click the AVG sign Left-Click on Update Now

Step 47.

Click Update.

After a while the update process will complete and a message will pop-up above your system tray informing you of success.

In future when you connect to the network again please wait for the Clean Access Agent to start to begin the login process. You do not have to start a web page as before, once you have entered you username/password and authenticated you can access the network immediately.

Anti-Virus Definition Update

You may already have Anti-Virus installed that meets the security requirements of the application; however, they may be out of date. If this is the case you will be presented with the following screen. Please click Update to bring your Anti-Virus up to the latest definition. If for some reason this does not work automatically you may have to update manually through your AntiVirus software provider, then Cancel and re-login.