[

Implementing a Holistic SAP EHS Health & Safety Solution

Carey Rakich, Ingo Gulde

[ Agenda
1. Introduction 2. Health & Safety at First Solar 3. Key Success Factors 4. Final Solution Highlights 5. Key Takeaways

Real Experience. Real Advantage.

[ Agenda
1. Introduction 2. Health & Safety at First Solar 3. Key Success Factors 4. Final Solution Highlights 5. Key Takeaways

Real Experience. Real Advantage.

[ Who is First Solar?

First Solar, Inc. is a leading manufacturer of photovoltaic (PV) solar modules and provider of solar solutions. By enabling clean, renewable electricity at competitive prices, First Solar provides an economically and environmentally viable alternative to peaking fossil-fuel electricity generation. Production First Solars manufacturing capacity continues to grow steadily while manufacturing costs are consistently driven down. Average Manufacturing Cost 2006 $1.40/watt 2009 $0.87/watt 2007 $1.23/watt 2010 $0.77/watt 2008 $1.08/watt Environmental Responsibility First Solar has set the benchmark for environmentally responsible product life cycle management by introducing the industrys first prefunded, comprehensive collection and recycling program for solar modules. From raw material sourcing through end-of-life collection and recycling, First Solar is focused on creating value driven renewable energy solutions that protect and enhance the environment. Financial Growth First Solar is a publicly traded company listed on NASDAQ as FSLR. In October of 2009, we were added to the S&P 500 as the first pure-play renewable energy company in the composite index.
First Solar is headquartered in Tempe, Arizona and has offices worldwide. First Solar has manufacturing facilities in Perrysburg, Ohio, Frankfurt (Oder), Germany, and Kulim, Malaysia.

Real Experience. Real Advantage.

[ Who is First Solar?

Real Experience. Real Advantage.

[ SAP at First Solar

RTR
PSC AP, AR, FI, GL & AM, Treasury PS (Manufacturing) GL, AP, AR, Enhancements For EPC PS Revenue Recognition PS (EPC) Supply Chain BoM Def, Integrate to DMS EPC Cfolders/Collaboration Billing

ETR

OTC

Project Milestone Billing, Service Contracts Logistics Tracking/EDI

PP/MRP/Inventory SNC/Supply Chain Opt

STP

PR, Vendor Payments

PTP

APO Supplier Planning

APO Demand Planning IM OH IH

EHS

GRC

Gov, Risk &Compliance

Finance Reports Finance Consolidation APO Reports

Global Compliance

BI

Supply Chain/Non-Finance Reports MES/Others Integration

Others

Duet Ent

2009

2010

2011

2012

2013

Real Experience. Real Advantage.

[ SAP at First Solar

SAP ECC - Enterprise
Finance: Financial Accounting, Controlling, FP & A, Treasury, Project Systems & Accounting

ECC 6.0 EHP4

SAP PI v 7.01

SAP SRM
V 7.01
cFolders 4.5 Shopping T Cart, Purchase Req., Self Registration

SAP PLM v7.01 PS

cFolders 4.5

FI

CO

EC

TR

Engineering & Collaboration

Supply Chain: Sales and Distribution, Quality Management, Logistics and Execution,

ROS DMS

SC

LE

SD

MM

IM

PP

QM

WM

PM

SAP Content Server

SAP Solution Manager

MAX DB V 7.01 EHP 1 SR1 Early Watch, SLD, CUA, Project Blue Print

Environment, Health and Safety (EHS), Document Management System (DMS), Mini Master (HCM)

HCM

DMS

EHS

SAP TREX
V 7.10 Search

SAP Web SAP IDM Provisioning Dispatcher (WD)V 7.1 SP4 V NW 7.0 (DMZ)

SAP GRC V 5.3

Governance, Risk & Compliance Access Control & Process Control

GRC

SAP EP

Enterprise Portal SAP GUI, cFolders, SNC, EHS, SSO, GRC (Federated Consumer/Producer)

V7.01 EHP1

SAP BPC (Business Process & Consolidation) v7.5 Enterprise FP 1.0 SAP BW v 7.01 EHP 1 V NW 7.02 EHP2 NW Gateway 2.0 (SCL) SAP BI/BOBJ v 3.1

DUET (SCL)

SAP SCM - SAP Supply Chain Management

Supply Network Planning and Demand Planning Supplier Network Collaboration Live Cache

V7.0

SNC

Live Cache

DP

SNP

BOBJ (WebI Crystal, Xcelsius)

BPC

BW

Real Experience. Real Advantage.

[ SAP delivers a comprehensive set of end-to-end

solutions for Sustainability
Sustainability
Operational Risk Management
Incident Management EHS Risk Assessment
Substance Volume Tracking

Embedded Product Compliance

Product Compliance REACH Compliance

Energy and Environment Management

Energy Analysis and Monitoring Environmental Compliance

Sustainability Reporting & Analytics

Operations-Driving Strategic Initiatives
Finance and Risk Mgmt Monitor Performance

EHS Program Management Management of Change

Maintenance Worker Safety Management Audit Management

Hazardous Substance Mgmt Global Label Mgmt Product Safety Comm. Dangerous Goods Mgmt Recycling Administration

Real Experience. Real Advantage.

[ Incident Mgmt. - Industrial Hygiene - Occupational Health

Proactively Reduce Operational Risks to Prevent Incidents and Preserve Employees Health

One system to manage safety, industrial hygiene and medical data.

Simple, fast reporting of incidents, near misses, and observations by anyone Define, monitor and assess chemical and non-chemical exposures Planning and execution of medical surveillance programs Flexibility to meet local requirements
Integration between IM, IH, and OH as well as to other ERP modules Dashboards and analytics to see trends and exceptions for quick action

Real Experience. Real Advantage.

[ Timeline and Project Team

Business Blueprinting for all 3 modules (IM, OH and IH) was held from August October 2010.

Real Experience. Real Advantage.

10

[ Agenda
1. Introduction 2. Health & Safety at First Solar 3. Key Success Factors 4. Final Solution Highlights 5. Key Takeaways

Real Experience. Real Advantage.

11

[ Objectives
Standardize business processes globally Create single, global database for EHS reporting Eliminate manual and spreadsheet tracking of data Improve reporting of all incidents Enable incident reporting by all supervisors and EHS associates globally Integrate Incident Management, Occupational Health and Industrial Hygiene data Reduce Injury rate

Real Experience. Real Advantage.

12

[ Actual and Expected Benefits

All regions globally are successfully using SAP EHS to record IM, OH and IH data Standard reports have been created that dramatically reduce the amount of time required to generate Incident reporting rate has been greatly improved for nonInjury incidents Standard work areas have been defined, and standardized globally Supervisors and EHS associates are comfortable entering incident data Medical Surveillance notifications are automated

Real Experience. Real Advantage.

13

[ Holistic Example
Problem from industrial hygiene sampling Incident creation (tie incident to work area) Medical monitoring (tie medical record to incident)

Real Experience. Real Advantage.

14

[ Agenda
1. Introduction 2. Health & Safety at First Solar 3. Key Success Factors 4. Final Solution Highlights 5. Key Takeaways

Real Experience. Real Advantage.

15

[ Key Success Factor #1

Blueprint Approach
Involve all regions in blueprint
Capturing all business requirements w/o regards to scope or cost Engage key functional sponsors Harmonize business process

Build a stronger team

Real Experience. Real Advantage.

16

[ Key Success Factor #2

Keeping it Simple Start with simple solution Minimize customization for every single business problem Gain experience in using system first Introduce enhancements later Enabled us to meet timelines and budget Focus on ease of use for end users

Real Experience. Real Advantage.

17

[ Key Success Factor #3

Using an offshore development model to reduce cost

Build in enough time for knowledge transfer Make sure to plan for face-to-face time
Involve lead technical person in blueprinting sessions

Ensure continuity of resources

Real Experience. Real Advantage.
18

[ Key Success Factor #4

Offering local training & testing sessions for first deployment
Hands-on training and testing

Local SAP support Increase acceptance

Real Experience. Real Advantage.

19

[ Key Success Factor #5

Having a strong team
Mastermind / design chief for the big picture solution Functional resource to drive cutover, final preparation, and go-live Technical lead to orchestrate development SAP experts for solving specific technical challenges (picture on the WWI form) Dedicated testing resource to build test scripts and document results and issues Training and Change Management resource to manage expectations Strong post go-live support team

Real Experience. Real Advantage.

20

[ Agenda
1. Introduction 2. Health & Safety at First Solar 3. Key Success Factors 4. Final Solution Highlights 5. Key Takeaways

Real Experience. Real Advantage.

21

[ First Solar Solution Highlights (1/7)

The Incident Fast Entry Portal

Real Experience. Real Advantage.

22

First Solar Solution Highlights (2/7)

Injury Incident Fast Entry Form

Real Experience. Real Advantage.

23

First Solar Solution Highlights (3/7)

Environmental Incident Fast Entry Form

Real Experience. Real Advantage.

24

[ First Solar Solution Highlights (4/7)

BW Incident Report

Real Experience. Real Advantage.

25

First Solar Solution Highlights (5/7)

Incident Notifications

Real Experience. Real Advantage.

26

[ Screenshots of First Solar Solution (6/7)

WWI Report with Pictures

Real Experience. Real Advantage.

27

[ Screenshots of First Solar Solution (7/7)

SharePoint Interface for Safety Measures/Corrective Actions

Real Experience. Real Advantage.

28

[ Agenda
1. Introduction 2. Health & Safety at First Solar 3. Key Success Factors 4. Final Solution Highlights 5. Key Takeaways

Real Experience. Real Advantage.

29

[ Key Takeaways
Holistic blueprint approach Keep it simple Use offshore development model to reduce cost Offer local training and testing sessions Focus enhancement budget on ease of use Have a strong team

Real Experience. Real Advantage.

30

Thank you for participating.

Please remember to complete and return your evaluation form following this session. For ongoing education on this area of focus, visit the Year-Round Community page at www.asug.com/yrc

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SESSION CODE: 2701

Real Experience. Real Advantage.