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IMC Assignment
2
A:
• From November 1997, the Government Information Services maintained the
Government information centre services web page. It contained major
Government and quasi-Government decisions and announcements, suggested
preventive measures and provided Government official speeches and outlines
press conferences. In addition, updated information on confirmed and suspected
cases of bird flu was regularly published. The Government considered it an
invaluable single access point for information published by officials and quasi
officials’ organization in Hong Kong.
• The first briefing to representatives of consuls general regarding bird flu was
conducted by Katherine Fok, from Hong Kong Government. The prime objective
for the briefing was to reassure foreign representative that it was safe for
overseas visitors to come to Hong Kong. The briefing also covered the measures
that had been taken by the Government to prevent further spread of virus. WHO
findings were presented and Mrs. Fok also stressed that no countries had
imposed travel restrictions or quarantine measures on Hong Kong. She had
reassured representatives that efforts were being made to devise a surveillance
system to ensure further chicken and poultry imports to Hong Kong were H5N1
virus free.
• The Government had no answers to the numerous questions raised by the public,
medical professionals, the poultry industry and other stakeholders.
A:
• Director of Health advised the public not to panic as there was no conclusive
evidence that indicated the virus posed any significant threat to humans.
• International experts from the Center for Disease Control and the WHO and local
specialists from the Director of Health, AFD, the Government Virus Unit, and a
number of universities in Hong Kong were quickly assembled to form a taskforce.
The objective was to devise a plan of action, and to investigate the source and
characteristics of H5N1.
• The prevailing circumstances and the lack of a clear plan for managing the crisis
prevented the government from complying with requests for providing more
information. Since the start of the crisis, the Director of Health did hold regular
press conferences, and updated their WebPages with data concerning the bird
flu. The Deputy Director of Health stated that “Apart from information supplied to
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the media, information and advice to doctors on H5N1 was also made available
through the Internet and direct mail. Progress of all on-going investigations,
however, had been slow. But the most formidable problem was that the
government simply did not have the information required and requested by the
public.
• Each shipment of imported poultry was screened by a rapid blood test, blood
samples from every truck taken and examined by A.F.D and seals the rear
compartment of these trucks after completion of the tests.
• Hong Kong health chiefs announced that they would authorize development of a
vaccine if the number of cases escalated and transmission from human to human
confirmed.
• AFD bear the brunt of executing the dubious decision of culling a huge number of
chickens without the benefit of relevant skill and training. Although their efforts at
catching and killing chickens provided brief moments of amusement for the
anxious public watching the proceedings
• The government of Hong Kong was in drastic need of demonstrating its ability to
respond to the crisis. The controversy gradually subsided and anxieties were
alleviated through the introduction of tough new measures for hygiene control
intended to protect public health. At the same time, a comprehensive system was
devised for the importation of poultry into Hong Kong. The issue of providing
compensation had to be negotiated with poultry industry representatives, and this
required considerable skills and judgment. The industry agreed that with the
4
A:
The response to the bird flu crisis was mainly bureaucratic in nature, and the strategy
adopted was to buy time and grope around for solutions, perhaps with the
expectation that the problem would resolve itself. This had resulted in a prolonged
period of confusion and nervousness in the community. Instead of taking the lead to
inform and provide guidance to the community, the public agencies were found to be
procrastinating and hesitating to take any action.
• The Department of Health insisted that the World Health Organization had not
categorized HK as a city of high risk.
• The DoH prepared a fact sheet that explained the avian flu to the tourists, though
this was done only after increasing pressure from overseas countries.
• Press conferences were held, though this was done without any planning and
direction
• Consul Generals of almost all the developed countries were briefed regarding the
bird flu and they were reassured about the efforts being made to keep
surveillance over the import of chicken.