JOSEPH KOZUBOWSKI

Raleigh, North Carolina Phone: 630-240-9312 joe@kozfamily.com

VICE PRESIDENT COO SUPPLY CHAIN OPERATIONS

Visionary and resourceful Senior Supply Chain Operations Executive offering progressive experience in diverse service sectors (B2C, B2B and B2B2C) with extensive background in sales, marketing, operations and finance. Excel at developing and executing strategic initiatives and tactical plans that drive sustainable revenue growth, increase operational efficiencies and produce significant return on investment. Able to grasp the big picture, focus on critical details and manage multiple priorities in complex market environments. Proactive leader who can build and nurture cross-functional teams, and cultivate enduring partnerships with key stakeholders. Committed to adding value and exceeding expectations through creative idea generation, collaborative problem solving, disciplined decisionmaking and a competitive will-to-win mindset.

AREAS OF EXPERTISE
Logistics Management Business Transformation TMS Technology Network Management Project Management Strategic Planning Supply Chain Management Outsourcing Quality Management Process Re-Engineering Technology Integration Global Transportation P&L Management Budget & Cost Control Financial Analysis Contract Negotiations Demand Forecasting Talent Development

PROFESSIONAL EXPERIENCE
1-800-Pack-Rat, LLC - Wake Forest, NC 2008 2012 Second largest U.S. portable moving and storage company serving over 115 million people in 68 markets generating over $50 million in annual revenue with 250 employees. Vice President, Long Distance Moving Division and Equity Investor Directed a 28-person staff in sales, operations, customer service, quality, IT, accounting, revenue processing, business development and marketing. Managed an operating budget in excess of $30 million with full divisional P&L responsibility. Authored and implemented all policies and procedures. Sourced and managed strategic service delivery partners to enhance the core relocation experience including packing, loading and unloading providers, third party appliance servicing and auto transport. Launched the long-distance move division and grew revenues to over $30 million in four years. Increased new markets by 27% within the first eighteen months of start-up. Designed unique pricing strategies including one-unit price hedging and transportation expense management to significantly improve gross margins. Originated and implemented a variable expansion model to extend long-distance move activity by leveraging existing marketing acquisition costs and minimizing new market capital costs that ultimately decreased the market breakeven period by more than three years. Engineered a scalable web-based system that managed all operational aspects of the business. Identified an outsourced vendor to create a state-of-the-art divisional operating system and negotiated total program costs that were 65% below budget. Conceived and engineered a state of the art affiliate portal that allowed multi-tiered affiliates to promote and resell services through various progressive methods, producing $750,000 in local and long-distance moving business during the first year of deployment. Created a carrier/broker multi-mode bid marketplace that fostered a competitive environment for reducing transportation costs by allowing providers to actively bid on container shipments. Constructed a network of providers to support unserviceable business acquired through various marketing channels where referral revenue exceeded $75,000 in one year. Built an alternative capacity and partnership model for operations to service the Spirit Halloween account that supported last minute market needs and resulted in no customer penalties and flawless service delivery execution.

JOSEPH KOZUBOWSKI
Home: 919-793-0330 Mobile: 630-240-9312 joe@kozfamily.com

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Dependable Auto Shippers, Inc. (DAS) - Mesquite, TX 2004 2008 Largest privately owned vehicle relocation company in the U.S. with 96 terminals nationwide relocating over 100,000 vehicles annually generating approximately $105 million in revenue. Vice President, Business Development Led 16 direct reports in sales, operations and marketing and managed a terminal network of 96 locations. Developed and implemented all new revenue generating strategies and cost saving initiatives including new relationships, partnerships, outsourcing, new product development and enhancing existing products for all retail, motorcycle and specialized business lines. Designed and maintained all seasonal pricing structures as well as new programs and services. Directed all off-line (partnerships, web links, yellow pages, resellers, etc.) and on-line marketing efforts. Increased revenues from $26 million to $45 million over a three-year period through market expansion, new customer acquisition and new program development. Championed the first affinity marketing program for new movers and new vehicle owners in the auto shipping industry, which included the Move Resource Center to assist customers with key buying decisions and task management during their relocation timeline. Instituted a retail lead tracking system and product line metrics that eliminated over $450,000 in annual marketing expense. Implemented retail pricing strategy to maximize revenue based upon supply and demand resulting in improved operational efficiencies and revenue per unit gain of 13%. Spearheaded a terminal network cost containment and elimination program that generated over $500,000 in annual savings and established procedures to minimize future cost increases. Built an e-commerce booking engine that reduced annual sales salaries by more than $250,000. Created DASCHOICE, a partner-based sales program with no hard asset investment that helped capture the Harley-Davidson motorcycle transport business, increasing sales by $1.3 million. Conceived and implemented an online program that 350+ affiliates joined in the first six months. Engineered several search engine marketing and optimization strategies that maximized qualified lead volume and minimized lead acquisition costs per customer by more than 42%. SIRVA, Inc. (formerly Allied Worldwide) - Westmont, IL 1988 2004 Leading global provider of relocation and moving solutions for business, government and consumers generating annual revenues of over $4 billion with more than 3,800 employees. Vice President Marketing, Pricing, & Contract Administration (2001 2004) Led a team of 18 people with responsibility for marketing, advertising, corporate communications, ecommerce, pricing and contract administration for the moving services brand portfolio including Allied Van Lines, Global Van Lines and North American Van Lines. Managed all consumer pricing programs producing nearly $550 million in annual revenue. Developed strategy and RFP responses for all brands and handled rules of engagement between brands during the sales cycle. Implemented an online marketing strategy that increased web traffic by 52% and improved qualified lead development by 67%. Created an online agent lead management system for lead distribution and tracking. Introduced HomeRewards consumer credit card financing program for moving services brands. Designed Focus Market Consumer pricing program that capitalized on major market volume and minimized decrease in consumer revenue per order, resulting in a 13.2% increase in shipments. Director, Pricing & Contract Administration (1998 2001) Manager, Household Goods Pricing (1994 1998) Supervisor, Rate Development (1991 1994) Senior Pricing Analyst (1988 1991)

EDUCATION & PROFESSIONAL TRAINING

B.S. Finance, Northern Illinois University - DeKalb, IL Pricing Strategies - Kellogg School, Northwestern University Strategic Selling - Miller Heiman Sales Advantage - Dale Carnegie