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LUSAS Forge House, 66 High Street, Kingston upon Thames, Surrey, KT1 1HN, United Kingdom Tel: +44 (0)20 8541 1999 Fax +44 (0)20 8549 9399 Email: info@lusas.com http://www.lusas.com Distributors Worldwide
Table of Contents
Table of Contents
LUSAS V14.0 Installation Guide 1 Software Supply and Licensing ............................................................................................. 1 The LUSAS Installation Procedure ........................................................................................ 2 Changing the License Type.................................................................................................... 3 Obtaining Software Updates .................................................................................................. 3 Installing a Single User USB Key License 5 Procedure ................................................................................................................................ 5 1. Before you install the LUSAS software ............................................................................ 5 2. Install the LUSAS software................................................................................................ 5 3. Install the USB Key ............................................................................................................ 6 4. Uploading a license code file to the license server ........................................................ 6 Additional USB Key license codes including product options ........................................... 6 Installing a Network (Floating) License 7 Procedure ................................................................................................................................ 7 A. Installing LUSAS software on all client computers ........................................................ 7 B. Installing SentinelLM on a license server computer ...................................................... 8 C. Obtaining fingerprint information for the license server computer............................ 10 D. Uploading a license code file to the license server...................................................... 11 Installing a Single User (Dongle) License 13 Procedure .............................................................................................................................. 13 Installing a Single User (Ethernet or Hard Disk ID) License 15 Procedure .............................................................................................................................. 15 Potential Installation and Running Errors 17
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Specify a folder in which to install the LUSAS software. By default, the installation will not overwrite any previous major versions of the software (e.g. Version 13.7 or 13.8) currently loaded on the computer. Choose a Typical [recommended option], Compact or Custom installation. A Typical installation will install the components required to run the software. You may choose to install the files for developing Solver via user routines by choosing a Custom installation.
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Specify a Program folder (this is where the program icons will be displayed in the Windows Start Menu). By default, the installation should not overwrite any icons for previous versions of the software currently loaded on the computer. Verify that the displayed settings for the installation are correct. Adobe Acrobat Reader is required to view the full documentation. If setup cannot locate a current version of Acrobat on your computer, the installation will offer the option to install the latest version. LUSAS will now be installed.
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10. On Windows XP, once installation is complete, LUSAS Modeller must be started whilst still logged in as Administrator to register the LUSAS libraries. As soon as it has successfully started, it may be immediately closed. If this step is not completed, other users will be unable to run 2
Software Supply and Licensing LUSAS. They will get an error message stating "Unable to find type library, run program again".
You should read the notes below at each stage of the installation. Note that a user logged in with administrator access rights should undertake all of the procedures described below:
LUSAS Installation Guide serial number you should enter one of the following, corresponding to the particular LUSAS application product that you wish to install :Network_A Network_B Network_C Network_D Network_Y to install LUSAS Analyst to install LUSAS Bridge to install LUSAS Composite to install LUSAS Civil & Structural to install LUSAS Academic
Problems running this script? If you have problems running this script check that you have Windows Script Host Version 5.1 or higher. This can be verified by locating the program C:\WINNT\system32\wscript.exe for Windows NT, 2000, XP or C:\Windows\ wscript.exe for Windows 9x, right click and select Properties... Select the Version tab and the File Version: should be 5.1.x.xxxx or higher. If it is an earlier version upgrade using the program <CDdrive>:\Scripting\VBscript\scr55en.exe The License Server Locations script (Lswhere.vbe) will search your network and give output similar to the following :SentinelLM .7.1.1 Search Tool For License Servers Copyright (C) 2000 Rainbow Technologies, Inc. SentinelLM server running on Server Address : xx.xx.xx.xx Server Name : LicenseServerNo1 Server Address : xx.xx.xx.xx Server Name : LicenseServerNo2 Server Address : xx.xx.xx.xx Server Name : LicenseServerNo3 Where LicenseServerNo3, for example, will be the name of a license server on your network. If no license servers are found the following output will be given :SentinelLM 7.1.1 Search Tool For License Servers Copyright (C) 2000 Rainbow Technologies, Inc.
Installing a Network (Floating) License Probably no servers running on this subnet. If running the License Server Locations script shows that SentinelLM is already in use on the network (other software products may be using the same licensing system) it is recommended that you use the same license server for LUSAS as existing programs. Where this is the case, there should be no need to install the supplied SentinelLM software and you should proceed to step C below. If you require the LUSAS license server to be a different license server computer to those listed, continue with the installation of SentinelLM. Note that if the current license server is an earlier version of SentinelLM (e.g. 6.20) and this is used for software other than LUSAS a different computer should be used as the LUSAS license server. If the current license server is used for LUSAS only check that the version in use is SentinelLM 7.1.1 or later. If an earlier version is found uninstall and install the SentinelLM on the installation CD. If you get the message no servers running then you will need to install the licensing software (SentinelLM) on the computer that will act as a license server. This should be a computer connected to the same network as the client computers. The license server may also be a client computer if required. The license server does not need to be the file server. The installation is carried out following the steps listed below. Note that a user logged in with administrator access rights must undertake all of these instructions. 1. 2. 3. 4. 5. You will need your installation disk in the CD drive of the license server computer Find the folder on the release CD that contains the SentinelLM server software; <CDdrive>:\license\server\setup Run (double-click) the program "setup.exe" After installation reboot the computer The license server should automatically start after installation. Check using the License Server Locations script (Lswhere.vbe), as described above, and the output should contain the name of the computer you have just installed and activated the license on. If it is still reporting that no server are running you will now need to activate the license server. Activating the license server for Windows NT/2000/XP This is done by going to the location of the installed license software, normally C:\Program Files\Rainbow Technologies\sentLM\server\, and running the program loadls.exe. This program will allow you to add and remove the license server for the current computer. To activate the license server click Add.
LUSAS Installation Guide Activating the license server for Windows 95/98 A Windows 95/98 license server can be configured to be started automatically when Windows 95/98 starts or to be started manually. To enable automatic license server startup, add the license server program, lserv9x.exe, to the Windows 95/98 system StartUp folder. You may use Windows Explorer to open this folder, select the lserv9x.exe shortcut, and display its properties. You can review and change license server command line parameters by changing the contents of the Target field on the Shortcut tab. To start the license server manually, you simply run lserv9x.exe. You can do this from a MS- DOS window or by double-clicking the lserv9x.exe entry in Windows Explorer. For further information on this particular subject please read the System Administrators Guide pdf file which can be found at this location: <CDdrive>:\License\admin.sta\win32\SLM71sys.pdf
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Drag and drop (or copy and paste) the network<xxx>.txt file onto the script file lslic.vbe in order to install the license code.
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Our licensing department will send you your 25-digit license key and you can proceed to install the software. If you encounter problems that you cannot resolve, you should contact the technical support team [support@lusas.com].
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LUSAS Installation Guide The most common error messages, and typically the message: ***ERROR*** All Keys Are Invalid For The Following Reasons - all have one of the following causes: There is no dongle in the parallel port. The key in the file C:\Lusas140\FEA.KEY is incorrect. The Sentinel Drivers are corrupted. In this case please read the section titled LUSAS Teaching and Training Version in operation. The parallel port is not working. The dongle is broken. Full explanations of the messages in the LUSASM_*.err files and how to eliminate the problems above are given on the LUSAS website at http://www.lusas.com/support/licence_key.html.
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On occasions it has been necessary to install Internet Explorer 6 to ensure that the appropriate (and currently missing) dynamic link libraries (dll's) are installed. This may be installed from the installation CD provided by running the program <CDdrive>:\ie6\ie6setup.exe The program can then be uninstalled if it is not required the newly registered libraries will remain. Some users find that VB forms have not been correctly enabled on their computer. If this is the case, it will be necessary to install the Microsoft Active-X control pad. This contains the necessary system dll's to run the Microsoft forms facility that is used in the VB scripts you are running. Microsoft Active-X control pad is readily available for download from: http://msdn.microsoft.com/library/en-us/dnaxctrl/html/cpad.asp
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LUSAS Installation Guide The errors can normally be rectified by manually registering the scripts using the following procedure. It is not necessary to uninstall/reinstall the whole LUSAS software, and in fact this would not normally resolve the problem. 1. Ensure that you have FULL administration rights under the operating system (Windows NT, 2000, XP etc). Contact your IT department if you are unsure. Copy the program <CDdrive>:\Programs\Scripts\FEAUtils\FEA140.EXE from the installation CD into the Windows folder (e.g. C:\windows or C:\winnt) Run (double click) the copied file C:\<windows folder>\FEA140.EXE
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In most cases this will fix the problem. Explanation of this and other errors can be found at http://www.lusas.com/support/licence_key.html. If you encounter other problems that cannot be resolved you should contact the technical support team for further assistance [support@lusas.com].
Computer hangs on reboot when USB Key inserted into USB Hub
When using a USB Key inserted into a USB Hub if the computer fails to reboot remove the USB Key from the USB Hub and insert directly into a USB port on the computer.
Errors when running LUSAS after installing USB Key License Codes
If after installing the license code and running Modeller you get errors, the USB Key may not be installed correctly. The errors, SentinelLM:Error [17]: Probably no servers running on this subnet, followed by, SentinelLM:Error [4]: License server hostname not specified correctly. Set environment variable LSHOST to (colon separated) names or servers or, SentinelLM:Error [6]: Feature13 ver 0 is client locked. It is not licensed to run on this machine
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Potential Installation and Running Errors - these all indicate that the incorrect USB Key may be installed or no USB Key has been detected. The error: SentinelLM: Error [18]: No license codes installed - means the license codes have not been installed correctly.
Error diagnostics when running network (Floating) or USB key license codes
slmdemo.exe is a utility that will attempt to connect directly to the licence manager server to retrieve a license if one is available. This utility can be used to investigate if the client PC is able to connect and get a license and report as it does so. It can be run anywhere on a network running Sentinel LM on Windows 95/98, NT 4, 2000 or XP. If you are using a network license key the program can be run from either of the following locations:<drive>:\Lusas140\Programs\license\slmdemo.exe (or similar) if installed or <Installation CD Rom>:\License\tools\slmdemo.exe If you are using a USB key-license code you must copy this program to your <drive>:\Lusas140\Programs\ directory. The Sentinel LMDemo dialog will be displayed:
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Enter the following information as shown in the Feature: and Version: textboxes. The values must be entered exactly as shown otherwise the connection may fail.
Click the Get Licence button to attempt to obtain a license from a server on the network or USB key. If successful the following should be displayed in the API Call History section of the dialog.
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The Connected Server: entry should display the server where the SentinelLM licence server was installed, or if a USB key is used, it should read NO-NET. Selecting Release Licence will free the licence if successfully obtained. If the connection was unsuccessful, select the Connect To> Server menu command and enter the server name of the machine where the LM Server is installed. If using a USB key, enter the server as NO-NET. Note that the IP Address or the server name can be entered, as for example, Server.lusas.com as shown above. If problems are encountered, both server calling methods should be attempted. Select File> Save Log from the menu and a log file will be generated of the API Call History. If any problems are encountered the log file should be sent to LUSAS Customer Support [support@lusas.com] for further investigation.
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LUSAS Installation Guide The following message will be displayed on closing slmdemo.exe:
Click OK to finish.
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