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Disadvantage of implementing TQM Production Disruption / Disturbance Implementing a Total Quality Management system in a company requires extensive training

of employees. The employee training includes instruction in problem solving techniques and the tools to evaluate a process and identify weaknesses such as statistical process control, areto diagrams and brainstorming techniques. !uring the initial training period, productivity can decline. Meetings for quality improvement teams also take workers away from their duties, which also reduce productivity. "hile the improvements do reduce lead time, eliminate waste and improve productivity, the beginning stages of implementing Total Quality Management in an organi#ation can reduce worker output.$mployee %esistance Total Quality Management requires change in mindset, attitude and methods for performing their &obs. "hen management does not effectively communicate the team approach of Total Quality Management, workers may become fearful, which leads to employee resistance. "hen workers resist the program, it can lower employee morale and productivity for the business. Total Quality Management uses small incremental improvements to move the business forward. It can take years for a company to en&oy the benefits of the program. Employee Resistance Total Quality Management requires change in mindset, attitude and methods for performing their &obs. "hen management does not effectively communicate the team approach of Total Quality Management, workers may become fearful, which leads to employee resistance. "hen workers resist the program, it can lower employee morale and productivity for the business. Total Quality Management uses small incremental improvements to move the business forward. It can take years for a company to en&oy the benefits of the program. Time Cost The high cost of implementing a TQM program, and the fact that it may take several years for the program to be fully implemented before results and benefits are seen, can be a huge disadvantage to a TQM program, especially in today's uncertain economic conditions. TQM should be considered a long(term investment.

Limitation of TQM TQM is not for all companies to be implemented. )ome type of company is not meant to implement the technique of TQM. *ne company that implement TQM and then fails is I+M. *ne of the reasons of failure was over(abundance of training instead what(they( need(when(they(need form of training. The second reason was the heavy use of the ,arrot(and()tick i.e. a policy of offering a combination of rewards and punishment to induce behaviour. The reason was the employees at I+M had the misconception that the success of the program meant company would need lesser employees hence would result in the loss of their own &obs. aul ,arrol, the author of +ig +lues- The .nmaking of I+M, had pointed out in his book that )ix )igma may have been the wrong strategy for I+M. TQM is not beneficial for firms which operate in quickly changing business environments with short lifetimes of technology, e.g. ,omputer /irms. They should rather focus on innovation than on optimi#ing their current production process. 0ooking at TQM as a short(term financial investment is a sure recipe for failure. This is because TQM needs a long time and effort to be implemented. /ailure of TQM usually contributed by the lack of a genuine quality culture lack of top management support and commitment, and over( and under(reliance on statistical process control 1) ,2 methods. TQM requires certain demands to be met. The first demand is TQM demands a ,hange in ,ulture which it requires a change of attitude and a re prioriti#ation of daily operations. The second demand is the demand for lanning, Time and %esources. The 0ack of proper planning, time and resources can lead system to failure. Implementing TQM is difficult because quality is expensive. This is evident in thr investments in training costs, team(development costs, infrastructural improvement costs, and consultant fees. TQM also takes years to show results. *rgani#ations that function in highly competitive environments cannot afford the luxury of time. 3nother limitation of TQM is they discourages creativity. TQM will create a environment where people discourages new ideas that can possibly improve productivity. 0astly TQM is not a quick( fix solution. Many companies, in their excessive focus on quality, end up losing financially

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