LETIST Christelle

Av. du Cimetire de Bruxelles, 134/15 - 1140 Bruxelles +32475540793 - christelle@letist.com 21 January 1980, Single, Belgian @cltst http://christelle.letist.com

SUMMARY
Holder of a Master degree in Labour Sciences and an eMBA, Christelle Letist is active in human resources over the past ten years. As Talent Manager & Dream To Reality Crafter, she loves working with People and Organisation to make them sparkle and reach next levels. Her core belief is that You are the master of your life and destiny and that life is too short to not live it fully. Optimist & curious by nature, Christelle is passionate about Web 2.0 & Social Media. She has a strong interest in this new communication and the way it allows us to share, learn, study and work. With extensive experience in HR & IT, and operating in dierent types of organizations (Large Organization +5000 workers and SME), Christelle can combine her specialized knowledge and expertise in HR (Hard & Soft HR) with the needs of the company through her listening and analytical capacity. She can quickly respond to your needs from strategy denition to execution thereof, from project management to the implementation of the projects.

SPECIALTIES & COMPETENCE PROFILE

Result driven consultant: Analyst, Organizer, Coach, close to customer, change for solutions. Main skills in HR Management: Talent Management, Internal Communication, Organization design, Process Improvement, Project & Change management, HR Shared services, Large IT Systems Implementation (from selection to implementation),

CAREER
Owner & Dream to Reality Crafter @ Go to Next Levels (March 2012 - Present)

Missions for Go to Next Levels: Talent Manager & Internal Communication @ Group Vlan - Sudpresse (March 2012 - ...) - Manage all Talent Management aspects (acquisition, development,...), set-up the human resources information systems and human resources development (career management, talent management, recruitment, training, coaching ...) - Support for change management and organization: writing responsibilities sheets, anticipate HR needs, implement a yearly review process, ensure the capitalization of knowledge and know-how of employees by knowledge sharing and use of enterprise collaboration platform, develop assessment process. - Analyse, set-up, launch and follow-up the evaluation process for Sudpresse Social Media Strategist @ SPP Intgration Sociale (June 2013) Dene with the executive comitee, the internal and external communication strategy thru the use of social media (Yammer, Facebook, twitter, linkedin) (Conversation Company) during a 3 days (animation, advisory and training)

Christelle Letist

Social Media (for Company) Trainer & Consultant (March 2012 - Present) With an extensive experience in social media and its daily use, I organize Social Media trainings around dierent themes. These courses are designed to develop the skills of workers on the use of dierent social media platforms in link with the products and/or services of the companies. Career Development Coach (March 2012 - Present) Speed coaching with a career development perspective: Skills review (based on the strength-based approach) Support for resume creation Revision & Proofreading of resume Assist in drafting of the letter Preparation for job interviews Preparation for wage bargaining Denition and implementation of digital identity (linkedIn, Twitter, blog, etc ...) in line with professional expectations Co-founder of hrmeetup.org (Sept 2011 - June 2012) hrmeetup. aims to bring together once a month HR players to talk about HR issues in a fun and playful way. The objective is to facilitate exchanges in a network of professionals who by denition oer little opportunity to interact with other colleagues. Put a face to a name, a name to a face, meet in real life linkedin contacts, colleagues, speakers, ... and have an entertaining evening.

HR Consultant @ Hilango (Nov 2007 - March 2012) Advisory services - Understand the customer s challenges and work side by side with them on their HR challenges. - Advise and support clients to transform and improve their HR function - Provide options for professional business solutions and best-t recommendations - Implement and integrate Business development - Support the continuous improvement of a large network of customers and suppliers in the HR area and in the business - Assist in business scope development Missions for Hilango Test manager-Trainer @Cliniques Universitaires St-Luc (Mar 2011- Mar 2012) - Reengineering of HR administration processes, process standardization, manage the automation of the new processes in a new designed organisation. - Establish and execute the HR administration test plan and test scenario in HR Access - Train Payroll Ocers & HR Ocers to work with the tool (HR Access) Business Analyst - Audit @ Federal Public Service (Apr 2011 - Jun 2011) Project Manager @ Sanatia (Oct 2010 - Apr 2011) - Set-up and follow up an HR Access Payroll implementation (budget, resources, planning,...) Business analyst @ Duferco (Jan 2011 - on going) - Carry out specications to acquire the licenses for a time management tool - Realization of Proof of Concept (POC) detailed
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- Carry out specications to acquire an time management tool Business analyst ERP @ SNCB-Holding (Nov 2007 - Dec 2010) - Carry out specications to acquire the licenses for an ERP HR (elds: Selection & Recruitment, Time & Payroll) - Realization of Proof of Concept (POC) detailed (elds: Organization, Career, Selection & Recruitment, Time & Payroll, Training & Development) - Constitute the personal le of the workers - Reengineering of the Payroll & Time processes, process unication & optimization (AS IS & TO BE) - Coordinate for the consolidation of the Payroll rules (team 10 people) - Team lead business for the Payroll part of the SAP implementation (Coaching SNCB team, Analyse Payroll rules, integration between time & payroll data (CATS-SAP HR-PY), process, testing, training, ...)

HR Package Selection Consultant @ Ethias (Jun 2007 - Dec 2007) Carry out all the stages of the selection of a HR management tools (analyze needs and priorities, market research,) according to a methodology covering aspects such as functional, technical, organizational, contractual. HR Consultant @ Mainsys Engineering (Jan 2007 - Nov 2007) Within the framework of client s projects, take part in: - conceptual, functional analysis, - development and integration of various software components, - project management Missions for Mainsys Engineering Process Manager (PAY) @ Fortis Bank (Jan 2007 - Nov 2007) On a pro-active way, arrange & optimize continuously the end-to-end processes and the systems of the HRM Shared Belgium Services. Responsible for deliverables: from Business Requirements (Change Request Post payroll) to User guides (DMFA, Tax) - Change Management, Training & Communication eHR Business Analyst @ Belgian Post Group (Jan 2005 - Jan 2007) - Project coordination and management (Contract Management (dierent type, worker schedule, organization schedule) Time management (with a focus on eabsence (illness, holiday, industrial accident)) - Reengineering of Absence processes, process standardization across the dierent personnel statutes (statutory, contractual), manage the automation of the new processes. - Responsible for following deliverables: - Business Requirements - Process Documentation - Issues Tracking - Test Plan & Test Scenario - Roll-Out Plan - Post Go-Live Support
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- Change Management, Training & Communication

Payroll Consultant @ Partena (Jul 2004 - Dec 2004) In charge of the complete follow-up of cases specic to the social laws, treatments of the salary, application of the social and tax laws specic to workers, follow-up of the analytical accounts and the human resources management. Privileged interlocutor for customers: council, accompaniment, information. Administrative employee @ Belgian Post Group (Aug 2000 - Jun 2004) HR Ocer: Manage Hiring Request Forms, update statistics relating to recruitment, manage consultant's calendar, invite candidates and inform them about the selection process, manage job postings on websites (post.be, VDAB, Stepstone), Improve quality and work process within the department Administrative employee: Follow-up of the HR les, development of work contracts, give various informations to the workers Assistant accountant: Manage various registers, follow-up and management of customer s les, manage the stamps stock of the oce, Counter Clerk - Postshop Employee: Stock management, sale of various products (Bank, Insurance & Postal products)

EDUCATION
2010 - June 2013: eMBA program, Antwerp Management School 2006 2007: Master after master, Licence spciale en management, Haute Ecole 'Groupe ICHEC ISC Saint-Louis - ISFSC', Brussels 2003 2005: Master, Licence en Sciences du travail, Universit catholique de Louvain, Louvain-laNeuve Thesis: "Employment exibility; comparative analyze between the Netherlands and Spain" 2001 2003: Bachelor, Graduat en Administration & gestion du personnel, EPHEC, Brussels Thesis: "Motivation and absenteeism within a post oce" 1997 2000: Master, Mathematics, Universit libre de Bruxelles, Brussels

ADDITIONAL TRAININGS
November 2008, HR400-Payroll, SAP November 2008, Business Process Management Workshop, Vlerick Leuven-Gent Management School

LANGUAGE & IT-tools KNOWLEDGE

Language: - French: native - Dutch & English: uent IT-tools: - very good knowledge of MS-Oce, iWork - good knowledge of MS-Project, MS-Visio, Projector - good knowledge SAP (PY), HR Access, e-HR (e-Time) - very good knowledge of web2.0 tools like Twitter, Facebook (groups, fanpages), LinkedIn (groups, company prole), Google+, Foursquare, Instagram, Path, but also blogs Wordpress, tumblr, ... and monitoring tools like Klout, Hootsuite, Google Analytics, ...
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