Role Description Role: Business Group: Business Branch (within Business Group): Team (within Business Branch): Manager:

MOR: Classification/Size of Role Location: 1. What is the purpose of the role? Air Traffic Services Instructor Tower/TMA Learning Academy (LA) Air Traffic Services (ATS) School

Air Traffic Services Initial Training Unit ATS Initial Training Manager Head of School, ATS ASA 7 Melbourne The role exists to instruct, mentor and coach Air Traffic Controllers in training. Instructors are responsible for delivery of training and assessment of trainees in classroom and simulator environments to develop and determine competency. The role works within a dual regulated environment as a Registered Training Organisation (RTO) and an Air Navigation Service Provider (ANSP). The Australian Skills Quality Authority (ASQA) regulates courses and training providers to ensure nationally approved quality standards are met. The Civil Aviation Safety Authority (CASA) regulates Airservices as an ANSP and a training provider, with strong emphasis on implementing operational safety enhancements, compliance assurance, courseware improvement, and building the technical capability and attitudes of trainees.

2. What contribution does the role make?

The role reports directly to an ATS Initial Training Tower/TMA Team Leader. The role will work in collaboration with other Instructors to deliver and assess trainees in the Diploma of Aviation (Air Traffic Control) training package, and training programs aligned to Learning Academy ATS curriculum and other associated courseware. The role will build trusting relationships with staff and trainees in order to enhance the delivery of training. The role will, where required, provide input for remedial and tailored training plans, and develop specific targeted training strategies and implement them as required. The role will assess trainee competency and performance, document learning and development standards, and clearly communicating performance feedback to trainees. The role oversees the performance of trainees, and works closely with the ATS Trainee Supervisors to manage trainee performance and behaviour fairly in a manner that involves substantive and procedural fairness whilst upholding the priority of safety.

3. What are the role accountabilities?

Safety Accountabilities: 1. 2. Actively promote the paramount importance of safety within ATS Initial Training. Discharge safety accountabilities as defined in Airservices Safety Accountabilities and Responsibilities Document number AA-NOS-SAFIssue Date: 24 October 2013 Issue No: 2

Approval Authority: ATS HoS, Steven Clarke Doc No.<INSERT RD NUMBER HERE>

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007. 3. If assigned, perform duties as the Check and Standardisation representative for the Tower/Terminal Manoeuvring Area (TMA) instructional team. Discharge accountabilities as defined in Work Health and Safety Act 2011 (Cth) and the Work Health and Safety Regulations 2011 (Cth).

4.

Technical Accountabilities: 1. 2. Adhere to the approved Diploma of Aviation (Air Traffic Control) Training and Assessment Strategy. Ensure compliance with relevant regulations, systems and controls including but not limited to Airservices instructions and procedures, RTO accreditation, and CASA Parts 65, 172, and 143. Maintain operational capability (ie, Medicals, Ratings and Endorsements as required) and qualifications: 4. Certificate IV in Training & Assessment (TAE10) On the Job Training Instructor (OJTI) Workplace Assessor (WpA) Instructor (INST)

3.

Deliver approved classroom and simulator training, and provide verbal and written feedback. Continue to develop vocational and education and training (VET) knowledge and skills as well as industry currency and trainer/assessor competence. Prepare written observation and reports for student feedback and, appraisal, maintain accurate records of trainee progress and assessment with approved feedback/assessment tools. Provide Subject Matter Expert (SME) support to review, design and develop flexible, effective, innovative and practical training solutions. Perform as the Module Lead when assigned a module that contributes the Diploma of Aviation (Air Traffic Control) and/or ATC Training Curriculum. Collaborate with the ATS Initial Training Tower/TMA Team Leader, Trainee Supervisor and Trainee to develop appropriate remedial or tailored training plans, and implement as required.

5.

6.

7. 8. 9..

People Accountabilities: 1. 2. Manage own performance in a manner that earns trust, including consistent modelling of desired behaviours based on Airservices values. Operate as an effective member within the Tower/TMA instructional team. This will involve close and cooperative interaction with other team members and providing support to the Tower/TMA Team Leader, Trainee Supervisor(s) and ATS Initial Training Manager. Perform as the Course Lead when assigned a course, working collaboratively with the Trainee Supervisors to manage trainee performance and behaviour. Respect the welfare of trainees to ensure they are treated with substantive and procedural fairness.
Issue Date: 24 October 2013 Issue No: 2

3.

4.

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5.

Ensure trainees receive effective learning opportunities and are provided with appropriate feedback where the aim is to promote positive learning outcomes. Proven ability to facilitate individual trainee learning by providing advice and techniques on strategies to overcome or mitigate learning difficulties. Monitor trainee operational and behavioural performance, collaborating with Trainee Supervisors and the Tower/TMA Team Leaders to initiate action when required, including the development of tailored remedial training plans. Assist with developing collaborative working relationships with internal and external stakeholders to achieve desired outcomes for the ATC curriculum and courseware, and delivery of the ATS initial training program. Actively support a culture of continuous improvement where employees are encouraged to share their ideas and perspectives.

6. 7.

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9.

Planning/Scheduling Accountabilities 1. 2. 4. Authorities/ Delegations Monitor progress of assigned course against the programmed schedule. Work collaboratively with other Instructors to ensure the Tower/TMA Team Leader is aware of the training schedule progress.

Not applicable Who: Nature of interaction (incl. relative accountabilities and contributions): Provide support for achieving prescribed ATS initial training requirements, standards, and procedures. Work collaboratively to introduce contemporary adult learning techniques. ATS Tower/TMA Team Leaders and Trainee Supervisors Simulator Support Officer Learning Academy Business & Learning Support ATC Line Managers (Training) Check and Standardisation Supervisors (C&SS) Safety Services National Recruitment Team Work collaboratively to introduce contemporary adult learning techniques. Work collaboratively to implement training schedules to support Trainee development. Provide support to achieve scheduling, design, development, and administrative outcomes in accordance with business plan and RTO requirements. Provide effective trainee handover to the field. Work collaboratively to promote operational focus areas within the Initial Training programs. Work collaboratively to implement safety initiatives into Initial Training programs. Work collaboratively with the National Recruitment Team to identify suitable ATC candidates.

5. Key Interfaces and Relationships: (Relationships with other internal roles and external stakeholders which are critical to ensuring role effectiveness e.g. Advisory, coordination; support and give specifics)

ATS Initial Training Manager

6. Key Performance Indicators (KPIs)

1.

Maintain the requisite qualifications and endorsements linked to the role and technical expertise.
Issue Date: 24 October 2013 Issue No: 2

Approval Authority: ATS HoS, Steven Clarke Doc No.<INSERT RD NUMBER HERE>

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2. 3.

Trainee engagement. Timely delivery of learning and development programs against approved training plans. Effectiveness of learning and development outcomes. Commitment to Airservices vision, values, and leadership model. High level communication skills, and demonstrated ability to effectively utilise these skills when dealing with trainees at all levels. Highly developed oral skills, facilitation and instructional/presentation abilities using a variety of methods to impart knowledge. Proven ability to facilitate individual trainee learning by providing advice on strategies to overcome learning difficulties. Expert knowledge and extensive practical experience in: Design, development and continuous improvement of learning and assessment programs in accordance with regulatory compliance requirements Training delivery methodologies and strategies Training assessment and evaluation Learning assessment. Essential Desirable Essential Desirable Essential Desirable Essential Desirable Essential Desirable Essential Desirable Essential Desirable

4. 7. Knowledge, Skills & Experience: (What incumbents require to be successful in the role; these should match the Knowledge and Experience requirements) 1. 2.

3.

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6. 8. Qualifications: (List all essential qualifications first) 1.

Extensive experience and demonstrated competency in Airservices Tower/TMA environment. Hold or have the ability to hold: Certificate IV in Training & Assessment (TAE10) On the Job Training Instructor (OJTI) Workplace Assessor (WpA) Instructor (INST).

2.

Hold or have held an ATC licence with Tower/TMA (TAAATS) experience. Be able to maintain all Learning Academy ATS School Tower/TMA Ratings and Endorsements. Check & Standardisation Specialist (C&SS), Group Training Specialist (GTS) or other relevant operational experience

Essential Desirable Essential Desirable Essential Desirable

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9. Additional Information

Some travel may be required. Note: Certificate IV Training and Assessment (TAE40110), OJTI, WpA and INST qualification training will be provided to suitable candidates but remain an essential qualification to be successful in retaining the position.

Approval Authority: ATS HoS, Steven Clarke Doc No.<INSERT RD NUMBER HERE>

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Issue Date: 24 October 2013 Issue No: 2