Joshua Martin

3514 Melwood Ave. Pittsburgh, PA 15213 412-589-9802

martin.david.joshua@gmail.com Education
Pittsburgh Technical Institute, Oakdale, PA Microsoft Network Professional CompTia A+ Bradford School, Pittsburgh, PA Associate in Specialized Business Networking January 2013

December 2008

Courses: IT Customer Support, Computer Concepts, Computer Applications-UNIX, Database Concepts, Database Applications, Microsoft Operating Systems (Windows Xp and Windows NT), Networks, Network Administration, Web Development, Web Authoring Tools, Visual BASIC Programming, PC Hardware and Diagnostics, Microsoft Integration, Advanced Operating Systems, Designing Security for a Microsoft Network, Implementing Microsoft Clients and Servers, Implementing and Administering SQL Servers, Electronic Spreadsheets, Linux Administration, Professional Development

Mercer County Career Center, Mercer, PA Vocational Technical School Computer and Office Technology

August 2006- June 2007

Courses: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft FrontPage, Microsoft Publisher, Jasc Paint Shop Pro, Jasc Animation Shop, Macromedia Fireworks, Macromedia Dreamweaver, HTML coding, JavaScript, Internet Skills, Digital Photography, Telephone Techniques, Career Safe Certification, Business Office Procedures Certifications Comptia A+ Achievements Boy Scouts of America French Creek Council; Troop 35 Eagle Scout Rank - Community Service October 2006 Mercer, PA January 2012

Work Experience

October 2013 Current Staples , Hermitage, PA Easy Tech Duties: Assist customers with finding products related to Technology such as computers and Network routers as well as other mobile needs.

Ricoh - USA, Pittsburgh, PA September 2012 May 2013 On-Site Service Specialist Duties: Set up conference rooms, perform copy and printing as well as binding, sorting mail and delivering mail. Trouble shooting printers and escalating to service technicians. Fixed Printers when service technicians were not available right away.

Office Depot, Pittsburgh, PA

July 2009 May 2012

Tech Floor Specialist Duties: Trouble shoot computer problems, perform computer repairs (malware and virus removals), assist customers with finding products for business, and help stock shelves.

Gateway Clipper Fleet, Pittsburgh, PA

June 2008 December 2008

Dining Attendant Duties: Set up for the cruises, Cleaned up, Serve the customers needs while aboard the boat.

Burger King, Mercer, PA

June 2007 September 2007

Team Member Duties: Making Customer's Food and as well as Clean up of the restaurant.

Custaloga Town Scout Resvervation, Carlton, PA

June 2004 August 2004

Assistant Archery Range Instructor Duties: Teach Fellow scouts how to properly use a Re-curve bow and teach them about the merit badge.