Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Brochure 2013
Statutory Training:
Driver CPC Fire Safety Fire Warden Health & Safety Awareness Health & Safety Package Induction Manual Handling Risk Assessment
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Additional Skills:
Writing a Winning Tender for the Public Sector Customer Service Train the Trainer
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Management Training:
BTEC Award in Practical Estimating BTEC Award in Removals Management Commercial Estimating
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BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 2
The following Driver CPC training modules are available through BARTS: Prevention of Physical Risks: This module enables the trainee to identify physical risks to health and the potential to cause harm. They can then identify the risk and the actions to minimise the risk to health. Module Content: The principle of ergonomics, the potential harm that can be caused by some movements, post posture and effects of physical tness, manual handling, handling equipment and accidents at work. Emergency Situations: This module enables the trainee to identify how emergency situations can develop, what to do if they happen and what they can do prevent the situation developing further. Module Content: Breakdowns, emergencies on the motorway, accidents, incidents involving dangerous goods, aggressive behaviour, emergency aid and how to report an incident. Safe & Fuel Efcient Driving: This course demonstrates the impact of safe and efcient driving, including the impact on the vehicle, the individual, the company and the environment. Module Content: Safe and efcient driving, braking, forward planning, gear selection, hazards, load positioning, skip gears or block changes, speeding, tyres and weather conditions. Company Image & Customer Care: Understand the impact and importance of good customer service and care including how your role impacts the companys images. Module Content: Understanding customer care, listening skills, using questions, using customer care to increase sales, dealing with customer complaints. Packing: It is essential that during a removal all fragile items are packed properly using the correct materials, not only to ensure the economic use of all packing materials. Module Content: Customers expectations, required standards, weight of carton, setting up a workstation, premises protection, sequence of packing, correct selection and use of materials. Manual Handling: This course covers the health & safety at work regulations, types of injury, and the correct methods that should be used when lifting and moving items. Module Content: Importance of correct manual handling, kinetics of the spine, types of injury, safe lifting procedures, single lifts, team lifts, lifting aids, safe use of equipment. Vehicle Loading: A correctly loaded vehicle ensures that items are well protected and remain undamaged. This course teaches correct methods of loading and the various considerations such as weight limits/ distribution within the vehicle. Module Content: Correct loading procedures, vehicle positioning, vehicle capacity, weight distribution, part loads, load evaluation, loading sequence, loading over the top, load protection, securing the load, unloading. Risk Assessment: Risk assessments are important to protect your workers and business as well as complying with the law. This course demonstrates how to identify hazards and reduce risk in the workplace. Module Content: Identifying hazards, evaluating risks, recording risk assessments, reducing risks, managing risks.
Length of Course: 7 hours (consisting of 2 x 3.5 hour modules) Maximum Number of Delegates: 20 Price: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT
BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 3
Description: Fire safety training for employees is a legal requirement under re legislation. BAR Training Services run courses for Fire Wardens and Marshals on re prevention, re safety and for managers who are responsible for determining re safety procedures. Course Content: Current legislation, roles of the Fire Warden/Marshal, responsibilities, roll call procedures, building checks, re alarm drills, re safety information pack. Length of Course: Half day Maximum Number of Delegates: 20 Price: BAR Member - 675 + VAT, Non BAR Member - 775 + VAT
BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 4
BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 5
Description: Commercial packing focuses on the methods of handling commercial items and the packing materials that are used during a commercial or ofce move. Students will learn the correct sequence of packing and how to identify and use the correct packing materials. Course Content: The customers expectations, standards required, health & safety, correct selection & use of materials, correct selection & use of equipment, labelling, packing metjods for ofce items & appliances. Length of Course: Full day Maximum Number of Delegates: 12 Price: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT
BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 6
Description: Container loading plays a huge role in our sector and there are many elements to consider when loading a container. A correctly loaded container ensures that items remain undamaged and are well protected. This course teaches students the correct methods of loading a container. Course Content: The importance of correct loading, container positioning, correct use of ramps and platforms, container capacity, weight distribution, part loads, load evaluation, loading sequence. Length of Course: Full day Maximum Number of Delegates: 12 Price: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT
Description: There are various forms of documentation necessary to the removals process, whether required by law or simply to carry out a successful, efcient removal. This course provides all required knowledge and correct completion of removals specic documentation. Course Content: Company expectations, standards required, importance of correct documentation, types of documentation, information required, correct completion of documentation. Length of Course: Half day Maximum Number of Delegates: 12 Price: BAR Member - 675 + VAT, Non BAR Member - 775 + VAT
BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 7
Description: Using the correct methods of furniture handling is hugely important, not only to ensure items remain undamaged but also with regard to the health & safety of personnel. This course demonstrates furniture handling methods and teaches problem-solving. Course Content: Manual handling, route planning, dealing with drawers and doors, dealing with turns, dealing with stairs, premises protection, threshold steps. Length of Course: Full day Maximum Number of Delegates: 12 Price: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT
BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 8
Description: Overseas documentation is required when carrying out overseas removals. Course Content: Company expectations, standards required, importance of correct documentation, types of documentation, information required, correct completion of documentation, shipping notes, insurance forms, customs forms.
Length of Course: Half day Maximum Number of Delegates: 12 Price: BAR Member - 675 + VAT, Non BAR Member - 775 + VAT
Description: Paintings, pictures and mirrors require specialist handling and extra protection in preparation for transit. This course teaches the correct methods of protection and which materials should be used. Course Content: The customers expectations, standards required, correct selection & use of materials, methods of packing, glazed & unglazed items, gilt frames. Length of Course: Full day Maximum Number of Delegates: 12 Price: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT
Description: Pianos are expensive items so require specialist moving and handling as well as specialist equipment. This course demonstrates the correct way to dismantle a piano, protect if for transit and how to reassemble. Course Content: The customers expectations, standards required, types of piano, main features, equipment used, parts requiring special attention, preparation for transport, handling methods, protection in transit. Length of Course: Full day Maximum Number of Delegates: 12 Price: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT
BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 9
Description: Brand new course, this course will be delivered on site as practical skills training where we will demonstrate the correct methods for manual handling, vehicle loading, wrapping and packing with delegates taking part in all practical exercises, there will be no classroom element. Course Content: Manual handling, health & safety, vehicle loading, packing (fragile and non fragile), wrapping, tail lifts and risk assessment.
Length of Course: Full day Maximum Number of Delegates: 10 Price: BAR Member - 985 + VAT, Non BAR Member - 1200 + VAT
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BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com
Description: Winning contracts through the process of tendering is becoming an increasingly important part of business life. This course gives useful tips and advice on how to prepare a professional and successful PQQ and tender document. Course Content: Understanding the PQQ, completing the PQQ with condence, knowing when to bid, identifying what makes a strong bid, increasing your chances, preparing high quality tenders. Length of Course: Half day Maximum Number of Delegates: 20 Price: 99 + VAT per person
Description: Good customer service is important in every industry, especially when delivering a personal service such as a removal. This course shows how to identify the needs of a customer, demonstrating useful techniques in communication and meeting expectations. Course Content: Listening skills, identifying customer needs, meeting expectations, the importance of feedback, telephone manner, face to face customer service, dealing with complaints. Length of Course: Half day Maximum Number of Delegates: 20 Price: BAR Member - 675 + VAT, Non BAR Member - 775 + VAT
BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com 11
Description: The BTEC Award in Practical Estimating is a nationally recognised qualication designed to improve the knowledge and skills of Estimators. The two day course includes three site visits to local properties where students will carry out mock surveys. Course Content: The structure of the industry, the unit system, the role of the Estimator/Surveyor, risk assessment, the Estimators report, communications skills, contract conditions, selling the company services, removal insurance, practical visit to 2 local properties Length of Course: 2 days Maximum Number of Delegates: 12 Price: BAR Member - 545 + VAT per person, Non BAR Member - 654 + VAT per person
Description: The BTEC Advanced Award in Removals Management is a nationally recognised qualication designed to improve the knowledge and skills of lower to middle management. Course Content: Removal insurance, vehicle tax, road safety, operational planning, nancial management, driver licences, company law, operators licences, management principles, health & safety, warehouse management, removal planning, deep sea removals, continental road removals, vehicle, warehouse and labour costing. Length of Course: 5 days Maximum Number of Delegates: 15 Price: BAR Member - 1675 + VAT per person, Non BAR Member - 1995 + VAT per person
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BAR Training Services, Tangent House, 62 Exchange Road, Watford, Hertfordshire, WD18 0TG Tel: 01923 699 484, Email: training@bar.co.uk, Web: www.removalstraining.com