Zimbra2 Email Account Setup

For interim solution

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ITIS Helpdesk phone numbers

Southern region Hyderabad
Phone numbers Email address 040-66578389 / 040-66578392 / 040-23006995 netsupport@cmcltd.com 044-22504695 / 044-22504510 / 044-22504674 venkatesh.ramamurthy@cmcltd.com 080-66940666 / 668 venkatesh.pandurangan@cmcltd.com

Chennai
Phone numbers Email address

Bangalore
Phone numbers Email address

Northern region PTI New Delhi

Phone numbers Email address 011-23736152 / 53 and 011-23738103 aurangjeb.alam@cmcltd.com

Jeevan Deep
Phone number Email address 011-23741505 praveen.jagota@cmcltd.com

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Janakpuri
Phone numbers Email address 011-64731338 kumar.vivek@cmcltd.com

Noida NR
Phone numbers Email address 0120-6181005 and 0120-6181274 manoj.pimoli@cmcltd.com

Eastern region Kolkata

Phone numbers Email address 033-65503538 / 033-23025552 / 033-23025595 mailadmin.er@cmcltd.com

Kolkata(SEZ) DLF2 Phone number Email address

033-40262000 malayk.pal@cmcltd.com

Western region Bandra

Phone numbers Email address
Pune Phone numbers
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022-67811098 amit.gavkar@cmcltd.com

020-66417970 / 020-66417917
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Login to Web Interface to Change your default password (mandatory)

Using Web Browser (Internet Explorer, Firefox, Chrome etc..) connect to https://zimbra2.cmcltd.com
Enter User Id as <first name>.<last name> Eg: suri.viriyala
Entre the default password as Cmc<DOB>/<DOJ> where DOB is Date of Birth and DOJ is Date of Joining in CMC. in the format CmcDD-MM-YYYY/DD-MM-YYYY which includes - and / characters. Also Cmc in the password is case sensitive. Eg : Cmc18-06-1970/23-09-1996
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Enter desired New Password

Enter the default password in the same format as mentioned in the previous slide Enter the New Password

Click on Log In

After logging in to Zimbra2 webmail, ensure the mails are receiving. Once it is confirmed, logout from Zimbra2 webmail account and open Mozilla Thunderbird for POP3 configuration.
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Log out from Zimbra2 webmail account and open MS Outlook

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Change the existing account to Zimbra2 Account in MS Outlook 2007 POP3 mail client

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Tools Account Settings Email Accounts

(Use Alt+T to invoke Tools menu)

Select the existing Account

Click on Change

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Change the Account Settings

Step 1 : Ensure your email address is Firstname.Lastname @cmcltd.com Step 2 : Change Incoming Mail Server to 172.16.11.5 Step 3 : Change Outgoing Mail Server (SMTP) to 172.16.10.98 Step 4 : Change the user name to Firstname.Lastname (Eg: prasoon.perumbadappu) Step 5 : Click on More Settings

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Check Outgoing Server Authentication

Step 1 : Click on Outgoing Server Tab

Step 2 : Ensure box is unchecked

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Change More Account Settings

Step 1 :Go to Advanced Tab Step 2 : Tick ON This server required an encrypted connection (SSL) Step 3 : Ensure the server timeout is Long Step 4 : If you are selecting the option Leave a copy of messages on server ensure it is not more than 2 days Step 5 : Click OK to confirm the changes

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Test Account Settings Click on Test Account settings to see if it works

Note: Enable Remember Password and provide the Zimbra2 mail password on the password field for testing the account. It is optional to enable remember password after testing the account

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Step 1 : Click on Yes

Step 2 : Ensure POP3 and sending Test mail is successful

Step 3 : Click on Close

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Confirm the account

Click Next to confirm the account settings

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Click on Finish to complete Zimbra2 Account Configuration

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Thank you
Zimbra.support@cmcltd.com

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