Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
The Hongkong and Shanghai Banking Corporation Limited (HSBC) is one of the
largest banking and financial services organizations in the world. This largest bank has a
great international network, which comprises around 10,000 offices in 82 countries and
territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.
HSBC IN BANGLADESH
The HSBC Group is represented in Bangladesh by its Head Office in
Dhaka (Sonargaon Road), a second full-service branch in Chittagong
(Agrabad) and several booths in Gulshan, Dhanmondi, Uttara,
Motijheel, Sylhet with a vision to satisfy its customer with high quality
service that reflects its global image as the premier International Bank.
The Bank has been serving customers in Bangladesh since 1997. It has
also an Offshore Banking Unit, which provides banking services for
foreign companies based in the Export Processing Zones in Dhaka and
Chittagong. In September 1999, it introduced ATM and telephone
banking for Personal Banking. There are several ATMs located at the
several branches.
As one of the largest international banks in Bangladesh, HSBC has a
long-term commitment to its customers and provides a comprehensive
range of financial services: personal, commercial and corporate
banking; trade services; cash management; treasury; consumer &
business finance; and securities and custody services.
1
HSBC BANGLADESH OVERVIEW
SERVICES OFFERED:
A Personal Secured Loan is a fixed loan secured by your time deposit held with HSBC.
The loan will provide you with the flexibility to meet any emergency cash needs you may
have, so you don't have to encash your high yield investments.
Benefits:
• Loan amount is up to 90% of the value of your taka time deposit or WEDBs or
80% of the value of your foreign currency time deposit or USDBs with minimum
loan amount of BDT90,000
• Competitive interest rates
• Processing fee - BDT1,000
2
• Flexible repayment schedules ranging from 12 to 60 equal monthly instalments
• Partial prepayment and early settlement facilities
• Automatic and free transfer of monthly instalments from your savings account
without affecting the interest earned on that account.
• Option of one time repayment at the end of loan tenure with discounted interest
rate is available.
▪ Savings Plus: With this saving account the customers get to earn
the interest rate income monthly basis, rather than at the end of six
months basis.
1.Phone Banking: With this fast, convenient and secure service, the banking is just
a phone call away. Phonebanking service lets the customer to get access
to their accounts anytime of the day or night to:
2. ATM Cards: One can perform a wide range of transactions through our
Automatic Teller Machines (ATM) at any time that is convenient to one, day or night.
Using HSBC’s ATM Card one can:
Withdraw cash
Deposit cash
Transfer funds between your accounts
Check your account balance
Order statements / new chequebooks
Change your PIN number
View details of your last eight transactions
3
Make payments to other HSBC customers
Send in other instructions to the bank via the mail deposit system;
Offer ATM cards against customers’ foreign currency accounts through they can
withdraw cash from their accounts at 500,000 ATMs worldwide.
3. Easy Pay: A new unique service of HSBC. This state of the art machine offers
customers as well as non-customers of HSBC an easy, convenient and quick way to make
their bill payments and deposits. Customers can currently pay their bills in cash or cheque
for GRAMEENPHONE, ALICO, BTTB, WASA, BPDB, DESCO, DESA, AKTEL and
CITYCELL through this system.
Make one’s HSBC Credit Card bill payments either by cash or cheque
Demand Drafts
Telegraphic Transfers
Cashier Orders
To input the account number or credit card number in Easy Pay machines, one can either
swipe his ATM card or credit card to input the account number or credit card number
respectively in Easy Pay machines; Alternatively, he can manually input his account
number or credit card number on the keypad.
EasyPay Machines are available 7 days a week, 24 hours a day.
4
4. Call Center : It is a banking service where the staff will gladly receive
customers’ calls and assist them with their requests and inquiries. One can access to the
following range of information by calling our Call Center:
Make welcome calls to the customer and inform them about their
personal banking products and services.
9. Credit Card: HSBC's co-branded credit card with Prime Bank gives one the
freedom to pay for goods and services without the hassle of carrying cash. The card is
accepted at shops, restaurants, hotels, airlines and travel agents, departmental stores,
hospitals and diagnostic centres, practically anywhere in Bangladesh displaying the
MasterCard logo.
• One can enjoy between 20 to 50 days of interest free credit from the date of each
transaction
• After receiving the monthly statement, one can either choose to pay full or a
minimum of 8% of the current balance shown in the statement or BDT 500
whichever is higher
• Credit limit range from BDT 50, 000 to BDT 200, 000
• One can get additional first supplementary card for free, with a shared credit limit
5
Under the same Personal Banking Services they have offers like:
6. Term Deposits
Here the minimum deposit should be BDT 100,000. One can place Term
Deposits with HSBC, for varying periods of time, 1, 3, 6 or 12 months.
With time deposit, one can earn higher interest on term deposits with
attractive rates. Interest is calculated from the date of the deposit until
maturity, at the rate applicable when the deposit is first placed or
renewed, and is paid when the deposit matures. Larger amounts
attract extra interest, so the more the customer deposits, the more he
earns!
7. Traveller's Cheques
They are available in all major currencies and eliminate the need to
carry cash while travelling overseas. Unlike cash, Traveller's Cheques
are safe and will be immediately replaced if lost or stolen. Traveller's
Cheques issued by HSBC are accepted worldwide, giving you spending
power wherever you are.
Benefits:
6
• Ideal to budget
• Available in most major currencies in denominations of 50 and
100.
Corporate Credit:
2. DP/DA Purchases:
7
The availability of our credit facilities is subject to HSBC's Internal
Credit guidelines and approval process.
We have designed our extensive range of products and services to give you maximum
value with the minimum of paperwork and effort.
Your Business Banking Account will enable you to receive credit of all your cash/cheque
deposits along with inward remittances and make all local payments and provide you
access to our wide range of services for your business requirements.
2. 24 hours deposits :
You may deposit upto BDT 50,000 cash per transaction and any BDT amount in cheque
24 hours a day, 7 days a week through our ATM Machines, conveniently located Sales
and Service Centers. EasyPay Machines are also available for deposit of BDT 50,000
cash per transaction and any BDT amount in cheque to your Business Banking account.
You can use both ATM Machine and EasyPay Machine at any available location FREE
OF COST.
3. 24 hours withdrawals :
You can withdraw cash from any of the conveniently located HSBC ATM Machines
using you Business Banking Account ATM Card at FREE OF COST.
Paying your bills any time of day and night is as easy and accessible than ever before
with our EasyPay Machines located at our sales and service centers. EasyPay Machines
are available 7 days a week, 24 hours a day. Through EasyPay, both HSBC and Non -
HSBC customers can make deposits and pay their utility bills, HSBC Credit Card
payments and etc. You can pay bills of:
8
To cap customers’ potential risk exposure in the event of card loss, there is daily cash
withdrawal limit of BDT 20,000 for regular Savings and Current accounts and BDT
50,000 for Power Vantage accounts. The minimum amount one can withdraw is BDT 500
per transaction.
One can report his/her lost or stolen ATM card 24 hours a day by any of the following
ways :
Through the phone banking services
For payments to beneficiaries through your Business Banking Account HSBC offers one
account payee chequebook (50 cheque leaves) per month FREE OF COST. You may
receive additional chequebooks with a minimal service fee.
Customer may tired of checking the account balance everyday or waiting for the monthly
statements. That is why HSBC now offers you the option of receiving your statements via
fax everyday FREE OF COST.
A Business Banking customer may request for the following additional services :
1. OD Facility:
To ensure that your cheques are honoured when fund is not available, in emergencies,
your Business Banking Account can provide you with an overdraft against 100% margin
of your fixed deposit. Please contact the Bank for further information.
With your Business Banking Account, there is no longer a need for you to call the Bank
or go to any of the branches/ATMs to enquire balances/statements and to make payments
to other HSBC accounts. With HSBCnet Internet Banking at your service, you may check
your balances, download statements and make payments within HSBC accounts from
ANY appropriate Internet enabled PC!
9
1. Account management service:
HSBC's Global Payments and Cash Management services provide domestic and regional
transaction solutions to blue-chip companies throughout the world. Services include a
comprehensive range of traditional account and transaction services, augmented by our
liquidity and financial management techniques and delivered via our global electronic
banking system, Hexagon.
HSBC in Bangladesh has the technology to put you in better control of routine operations
and has been successfully handling payment requirements throughout the nation for its
corporate clients. Again, as receivable management is crucial to your financial cycle, we
have developed products for you to efficiently manage your requirements and reduce
cost.
• Trade Services:
1. Export Services:
Pre-shipment Finance
Post- shipment Finance
Documentary Credit Advising
10
2.Import Services:
11
• Consumer Finance
1. Children’s Savings Plan:
Free gifts
Additional benefits
Eligibility
Parents with children below 18 years who are Bangladeshi can open
children's savings plan.
12
the deposited amount along with the accrued interest upto
the time of closure.
• Discontinuation fee will be charged if the plan is closed
before two years.
With the Holiday Savings Plan from HSBC customers can save for
dream holiday and also earn discounts on travel packages.
Discounts
Additional benefits
Eligibility
• Bank reserves the right to close the plan if the customer misses
3 consecutive instalments.
• If the plan is closed within one year, customers will get the
deposited amount only and no interest will be paid for the plan.
13
• Discontinuation fee will be charged if the plan is closed before
the end of the tenure.
This plan is offered for the emergencies can occur at any time. How
customers are able to handle emergencies may depend on how much
they have saved. With a Peace of Mind Savings Plan from HSBC,
customers can handle those unforeseen events.
Additional benefits
Discounts
Eligibility
14
Any Bangladeshi between 18-60 years of age is eligible to apply for a
Peace of Mind Savings Plan.
• Bank reserves the right to close the plan if the customer misses
3 consecutive instalments.
• If the plan is closed within one year, customers will get the
deposited amount only and no interest will be paid for the plan. If
the plan is closed after one year, customers will get the
deposited amount along with the interest at the prevailing
savings rate during the time of closure.
• Discontinuation fee will be charged if the plan is closed before
the end of the tenure.
Here the customers will have to sign up for the Standard (BDT50,000
unit), Silver (BDT100,000 unit) or Gold (BDT500,000 unit) plan.. The
installments are convenient with monthly payments of BDT2,400;
BDT4,700 and BDT23,062 for Standard, Silver and Gold plan
respectively.
• No sign-up fee
• Attractive savings interest rates and competitive rates on
Overdraft facilities
• One can purchase as many units as they desire
• The tenure of the plan is 3 years
• Ideal units of BDT50,000; BDT100,000 & BDT500,000.
• Convenient monthly installments of BDT2,400; BDT4,700 &
BDT23,062
15
• Overdraft facilities upto 90% against your deposit with a
minimum amount of BDT90,000
Eligibility
• Bank reserves the right to close the plan if the customer misses
3 consecutive instalments.
• If the plan is closed within one year, customers will get the
deposited amount only and no interest will be paid for the plan. If
the plan is closed after one year, customers will get the self
deposited amount along with the interest at the prevailing
savings account rate at the time of closure.
• Discontinuation fee will be charged if the plan is closed before
the end of the tenure.
16
You wish to retire someday and live a peaceful and happy life. However, circumstances
may prevent you from getting your wish fulfilled. Plan your future now with the
Retirement Savings Plan from HSBC and support yourself during your old age.
• No sign-up fee.
• No penalty for missed instalments.
• You can purchase as many units as you desire.
• Initial deposit of BDT10,000 or BDT50,000 with monthly deposits of BDT5,000
(1 unit) or BDT10,000 (1 unit) respectively.
• Tenure of the plan is 3 years only.
Additional benefits
• Bonuses will be paid at end of the tenure if all instalments are deposited on time
• BDT700 bonus for every initial deposit of BDT10,000.
• BDT3,500 bonus for every initial deposit of BDT50,000.
• BDT500 gift voucher/unit each year if all 12 monthly instalments are deposited
on time in that year.
• BDT400 gift voucher/unit each year if at least 10 monthly instalments are
deposited on time in that year.Additional benefits
• BDT500 gift voucher/unit each year if all 12 monthly instalments are deposited
on time in that year.
• BDT400 gift voucher/unit each year if at least 10 monthly instalments are
deposited on time in that year.
Eligibility
Any Bangladeshi between 18-60 years of age is eligible to apply for a Retirement
Savings Plan.
• Bank reserves the right to close the plan if the customer misses 3 consecutive
instalments.
• If the plan is closed within one year, customers will get the deposited amount
only and no interest will be paid for the plan. If the plan is closed after one year,
customers will get the deposited amount along with the interest at the prevailing
savings rate during the time of closure.
17
• Discontinuation fee will be charged if the plan is closed before the end of the
tenure.
Take advantage of the Education Savings Plan from HSBC now and plan for your child's
future accordingly. You can also save for your own future educational plans.
Benefits
Free gifts
You will receive a free gift voucher of ETC for every plan.
Additional benefits
• For a 1-year scheme BDT100 bonus/unit will be paid at the end of the tenure if
any 10 instalments are deposited on time.
• For a 2-year scheme BDT250 bonus/unit will be paid at the end of the tenure if
any 21 instalments are deposited on time.
• For a 3-year scheme BDT550 bonus/unit will be paid at the end of the tenure if
any 32 instalments are deposited on time.
Eligibility
Any Bangladeshi between 18-60 years of age is eligible to open Education Savings Plan.
• Bank reserves the right to close the plan if the customer misses 3 consecutive
instalments.
• If the plan is closed within one year, customers will get the deposited amount only
and no interest will be paid for the plan. If the plan is closed after one year,
18
customers will get the deposited amount along with the interest at the prevailing
savings rate during the time of closure.
• Discontinuation fee will be charged if the plan is closed before the end of the
tenure.
1. Car Loan:
Features:
* The loan does not cover registration, insurance and other costs.
Eligibility:
*Self-employed individuals can also apply subject to proof of income and the minimum
monthly income has to be BDT 50,000.
2. Home Loan:
Features:
19
• Interest is calculated on a monthly reducing balance as opposed to an annual
reducing balance, giving you a lower monthly instalment amount with HSBC.
• A maximum loan amount of 70% of the total value of the apartment or
BDT2,000,000 for renovation.
• Loan size between a minimum of BDT 750,000 and maximum of BDT 7,500,000.
• Financing for the registration cost.
• Repayments by monthly instalments of up to 15 years or prior to borrower's age
reaching 60 years or retirement date, whichever is earlier.
• Partial prepayment and prepayment allowed.
Requirements:
3. Travel Loan
Features:
20
4. Lifestyle Loan:
Features:
5. Student Loan:
Now, with the Student Loan from HSBC, you can make your best
investment decision without worrying about your cash flow.
Features:
6. Furniture Loan:
Features:
21
• No personal guarantee or cash security.
• The loan amount ranges from BDT50,000 to BDT1,000,000 or
a maximum of four times of your monthly income, whichever
is lower.
• If you are an AutoPay customer, you can get six times or if
you are a CEPS customer you can get ten times of your
monthly income.
• Competitive interest rates.
• Low processing fees.
• You can repay the loan in 12, 24, 36 or 48 months.
• Loan tenure may be extended to 60 months depending on the
security provided by the customer.
• Loan against partial security is also available.
7. Wedding Loan:
Features:
Save the environment as you save money. HSBC offers a low cost CNG
conversion loan solution backed by local knowledge and global
expertise.
Features:
22
• Competitive interest rates
• Maximum loan tenure 2 years
• No personal guarantee or cash security required
• Loan amount ranging from BDT30,000 to BDT50,000
9. Medical Loan:
Features:
Features:
23
Any salaried individual or self-employed individual with a minimum
monthly income of BDT 50,000 can apply for the loan facility. The
salaried individual must be employed in a well-established organization
for at least two years (only last two employers would be considered).
Self-employed individuals should have at least two years professional
experience or business establishment.
Requirements:
Features:
Benefits:
24
• You can repay the loan in 12, 24 or 36 months.
• Documentation: Quotation of the motorbike along with other documents.
* The loan does not cover registration, insurance and other costs.
25