Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
This is a collection of pieces I’ve posted to the Intercultural Insights group. My posts
reflect the collaborative nature of the group and I am often in discussion with colleagues
– this collection is as much a tribute to them as it is for my own statements.
CONTENTS
Parallel Existence 'Temporality' - Universal Digital Time & Local Time Zones P.3
Reinventing intercultural delivery and presence [Re: Peter Isacson's Accenture] P.8
More Roundabouts; must be the August 'silly season'? Anglo - German P.21
1
WHY AND HOW TO JOIN THE INTERCULTURAL INSIGHTS GROUP
Since this is a ‘closed group’ you won’t be able to access articles or this ssort or even
come across them if you search on google! In other words you are missing out on reading
some very inspiring debates if you; that’s a shame and the point of this collection is to
encourage you to apply for membership of the group.
[The full text of each discussion is included here as it appeared in the group but note that
the hypertext links won’t work unless you are a member of the group]
The postings should be read as you would a blog; these are not intended to formal
academic papers or management consulting reports!
http://finance.groups.yahoo.com/group/interculturalinsights/
2
Parallel Existence 'Temporality' - Universal Digital Time & Local Time
Zones
http://www.timeanddate.com
Is a useful tool for virtual teams [and intercultural consultants!] to plan conference calls
and other syncronous communications ...... or in less management speak - if you are
frustrated by the archiac, redundant practice of daylight savings time adjustments every 6
months this might help! Especially when we have a period like now when
for a few weeks NYC is a hour closer to London.
Actually I had a positive response from delegates recently when I [jokingly] suggested
that we all need to now be on Universal Digital Time!
Many a true word in jest however. With ubiquitous mobile communications devices and
'always on' social networking platforms like Twitter then the concept of time is surely
changing?
More specifically we and our clients may be increasingly operating in parallel time
frames. They may be parallel , simultaneous working and living in both:
This of course is very intensely experienced by newly arrived ex-pats relocated from
other time zones but it is an issue for all members of Virtual Teams too
- Protocols about the use of time and how it affects virtual team
members & customers [mainly syncronous communications]
To give a practical example: who 'looks after the brand'? Nothing can
wait until the next business day if a brand reputation can be affected
like wildfire on social networks like Twitter [as businesses like
Ryanair, Skittles and Starbucks have found recently]. Who is going to
respond 24/7? Or are boundaries going to be drawn?
3
In manager and team training sessions, questions about 'time protocols
planning' & the like are asked of me far more frequently than how to
grapple with more abstruse and abstract intercultural dimensions
[though it could be argued, I guess at a stretch, that they are
ultimately linked]. Empathy with these sorts of end user client concerns
would do our emerging profession a great deal of good.
The postcard comes from a series which I often use in training sessions.
See http://www.lgpcards.com for the complete series of "How to be British" .
As ever pictures and humour go a long way in training and communications
4
Music and Intercultural Training
1] I've used music in intercultural team group training sessions. It can have many
purposes including setting the tone, pace, direction, theme and mood.
5
Re: Vodka, maps and culture + Alcohol Cultural Migration
Peter Thanks. I really enjoyed your selection of this article. As a former Texas resident it
provided some wry [rye?] amusement. Of course a large number of Mexicans in Texas,
California and the SW became 'American' overnight so it's not all about immigration!
Everyday"English" speech in Texas & the SW among both Anglos and Latinos is
strongly peppered with Spanish words and expressions
[For what it's worth I imagine vodka will have a tough time in the
Mexican market where top shelf Tequilas have status equivalence to
single malt Whisky]
And just to add to the alcohol related theme: the reason that Mexican
and Texan cerveza / beer is so well developed is the influence of
early German settlers.
............. And so another theme occurs to me: how are various forms
of alcohol preference 'migrated' across cultures? What determines
barriers and adoptions of certain types of drink?
6
Bhutan Cultural Change, Gross National Happiness & Buddhism
Re:changing culture
http://ngm.nationalgeographic.com/2008/03/bhutan/larmer-text.html
7
Reinventing intercultural delivery and presence [Re: Peter Isacson's
Accenture]
Peter - Thank you so much for the your analysis of the implications for
interculturalists of the Accenture study. You draw out the implications for Interculturalists
very well indeed and I concur with your observations
Interculturalists [as a whole] are punching far below their own weight
and thereby letting others into the gap they leave. Interculturalists
are a fascinating, educated, smart group of people but who don't
always come across that way or charge accordingly!
One thing I know is that presenting the same old tired dimensions from
quantitative studies conducted 10 - 30 years ago and using inscrutable
classifications is likely to kill dead any interactivity with a CEO,
President or VP. To that extent some universities providing
intercultural courses might need to examine old reading lists!
8
Authenticity & Personal Identity: concept versus experience
There are two issues for me: the Concept and the Experience.
For some trainees it is a set of hard, interesting questions which they want to
explore, sometimes for the first time as a result of the shock of exposure to
new cultures. Others take the pragmatic approach of 'this is a 2 year
assignment- get me in and out of here'.
I take the lead from the trainee and will go as far as they want to but I
generally sense that the topic of authenticity - being true to themselves and to
those they manage - is both troubling and interesting. On top of all this they
have to deal with the travails of corporate life and how that challenges their
authenticity [I am in agreement with Neal's comments here] And of course as
trainers we are not immune to these same set of considerations......
- In the western context this was raised notably by David Hume 'On Personal
Identity' which questioned religion based concepts like soul - the empiricist
would see identity as the sum of experience [interesting of course for those who
encounter new culutres and who migrate]. It became a perennial topic of
philosophers.
9
- More recently Lionel Trilling's essays explored authenticity and sincerity as
being true to oneself.
- Psychoanalysts of course have been widely interested in this topic so I'd just
mention 'Listening with the Third Ear' by Theodor Reik as being relevant to
interculturalists. I am particularly interested at the conceptual and experience
levels in Personal Identity and Migration
George, I think you have initiated a great topic here and I want to thank all
the respondents for their interesting and erudite contributions.
ROLAND
Message #15741 rolanddunne@gmail.com Aug 5, 2009
------------------------------------------------------------------------
George
I like your analogy of the guide who facilitates the excursions outside the
walled city. This seems to be a definition of what we do as interculturalists:
- we all have different approaches but share the same goal for helping our
client 'journeymakers'
So the question is for the journeymaker [if I read your point correctly] "Will
this excursion affect the 'real me'and in what way? What makes 'me'?"
In asking the question in this everyday language they are formulating what
others have asked in more specialist ways as philosophers, psychoanalysts &
theologians over the past 5000 years. [I should thank Peter here for his
detailed response and review of how philosophers have tackled this]
10
Where this becomes interesting is to observe the basis on which 'authentic me'
is made in different cultures. In very simple terms an 'authentic me' in a
communal based society might be implicitly 'I am being the 'authentic me' when I
recognise the needs of my group and how we recognise that in each other'. In
countries like UK and America the 'authentic me' is far more indidualistically
based [I'll take about "Possessive Indidualism' in more detail further down the
page]
-------------------------------------------------
POSSESSIVE INDIVIDUALISM
This leads me to refer to a book [which also might appear on Dianne's list]which
looks at how definitions of 'authentic me' have changed in historic terms.
[Please note that I am going to take liberties in my summary - this is intended
as a blog not a dissertation!]
Macpherson shows how the British Empiricists like Hobbes, Locke and Hume both
influenced and reflected the times they were in [1500s - 1700s]. They provided a
rationale for the increasingly individualistic orientation away from the
previous community based behavioural patterns. The new consensus became 'to each
his own' as a way of expressing the 'authentic me'- many other cultures found
this change strange and threatening.
11
"The Fable of the Bees: or, Private Vices, Publick Benefits" by Bernard
Mandeville in 1714 and 1732 caused a stir by giving a stark reminder that an
'authentic me' involving a great deal of self interest and individualism might
be the pragmatic way to survive. It's another one of those books which both
reflect the times and act as change agents.
Whatever the intentions 'Fable of the Bees' became on apologia for a certain
type of 'authentic me'. It is satirical and as we see from current political and
financial events highly relevant today.
I guess I am a long way from your short succinct observations George! But if it
provides an aid or tool to fellow guides then I'll be happy.
12
Re: Authenticity & Personal Identity: concept versus experience Re: Authenticity &
Personal Identity: concept versus experience
Dear Peter
Many thanks for your detailed expansion of this topic. I have replied to you in
the context of another reply but wanted here to acknowledge your important
points on the historic and cultural context of personal identity and
authenticity. That's why I find CB Macpherson's "Political Theory of Possessive
Individualism' so helpful; please see my reply to George on that
You raise the issue of brands and authenticity. I note as you do the adoption of
branding techniques by individuals in furtherance of their careers. Another take
on that is this indicates the prevalence of narcissism in the West
Thanks for a very interesting reply [some of which I have selected below]
ROLAND
13
> necessity and accepted as ethically consistent with one's personal or
> instiutional narration, it poses a serious problem of authenticity. What
> is authentic, the brand (the narration) or the being? Strawson appears
> to argue that both points of view are possible and should be recognized,
> but the current culture tends to repress the Episodic, which takes the
> liberty of undermining it's own brand
> - Peter
Roland Dunne
Message #15772 rolanddunne@gmail.com Aug 7, 2009
14
Must See Intercultural Movies
Inspired by Dianne'a "Must Read Intercultural Books" would members of this group
like to propose their "Must See Intercultural Movies / Films"?
I suggest that we try to adopt a basic structure so that we can compile a set of
results later. Maybe along these lines:
I am sure we will have to devise a classification later but for now let's
encourage movies from around the world, not just Anglo-American productions and
language
----------------------------------
FURTHER POINTS TO GET US STARTED
- For inspiration: just perform a search for MOVIES within this group's
messages: there are already 250 entries on related points
http://www.uni-hildesheim.de/interculturalfilm/index.php
http://www.csus.edu/onebook/forms/Martin_communication.pdf
Message #15824 rolanddunne@gmail.com Aug 13, 2009
15
Re: Must See Intercultural Movies: Bottle Shock Re: Must See Intercultural
Movies: Bottle Shock
Plot: The story of the early days of California wine making featuring the now
infamous, blind Paris wine tasting of 1976 that has come to be known as
"Judgment of Paris"
Nicely plays on the idea of culture / viticulture shock. Based on true story.
French 'old Europe' tradition upset by nouveau arriviste Californian wine
producers. Works on stereotypes of American, French and English behaviour
> WHITTLE ON
A line at the end from the wine merchant who set up the competition says
something like [set in mid 1970s] 'Now that California has won this is the
beginning of the end for French wine; there will be wines from South America,
Australia, Africa, India, China next"
A recent article by a wine writer says that French resistance to marketing their
wine in an interculturally competent way will be it's downfall unless they act
now.
http://www.telegraph.co.uk/foodanddrink/wine/5925711/Who-said-French-wines-weren\
t-worth-it.html
Is this an opportunity for one of our French based consultants to 'have a go'
and save the French wine industry with a decent slurp of intercultural intervention?
> WRITE ON -
This is a movie I just watched yesterday and which gave me the idea for the
'Must See Intercultural Movies' thread
16
SatNav or Maps? Reference versus Knowledge
I'm afraid that the recent discussion on Square / Round has fired me up onto
some vaguely related themes
On a related point a rec ent article points out the increased 'literal reliance'
on SatNavs. This seems to relate to a 'rule following', linear, non interpretive
approach [see the Square / Round debate elsewhere in this group]. A map user
will be using a more interpretative approach; they will be able to assess
alternatives at ev ery point according to whim and conditions.
So by this analogy:
Maps = Roundabouts = interpretative culture
SatNavs= Stop signs / Traffic lights = rule based, binary, linear culture
However as Barbara and others have pointed out this refers to a "Roaded culture"
-in parts of Africa and Australia roads don't exist in the conventional sense:
other navigational cues like trails replace them. This might be a Third Way. [We
know from Spatial Psychology that certain Native American Indians were used in
'topping out' American skyscrapers due to the lack of fear of heights based on
their lack of exposure to height in their landscape - I believe similar issues
exist for Aboriginal Australians]
The quote below from Intelligent Life / Economist magazine is very telling on
how Knowledge is being replaced by Storaged access to data - it gives examples
of the 'mis-use' of SatNav. And in another article in the same issue the "Car of
the Future' is described as one in which many of the interpretative aspects of a
driver's discretion is being replaced by 'safety' and 'driver assist' features
to avoid speeding, crashes and help parking.
I'm not really sure where this is all going but thought I'd invite comments.
I've already begun to try out these ideas in training programs and am getting
some worthwhile reactions
---------------------------------
"One day last year a daughter of Earl Spencer (who is therefore a niece of
Princess Diana) called a taxi to take her and a friend from her family home at
Althorp in Northamptonshire to see Chelsea play Arsenal at football. She told
the driver “Stamford Bridge”, the name of Chelsea’s stadium, but he
delivered them instead to the village of Stamford Bridge in Yorkshire, nearly
150 miles in the opposite direction. They missed the game.
17
Such stories are becoming commonplace. A coachload of English schoolchildren
bound for the historic royal palace at Hampton Court wasted an entire day
battling through congested central London as their sat-nav led them stubbornly
to a narrow back street of the same name in Islington. A Syrian lorry driver
aiming for Gibraltar, at the southern tip of Spain, turned up 1,600 miles away
in the English east-coast town of Skegness, which has a Gibraltar Point nearby."
from http://moreintelligentlife.com/content/brian-cathcart/no-passes
Barbara
Thanks for helping flesh this topic out with lots of interesting examples.
I like your points about Giver versus Receiver preferences [this would seem to
be akin to an NLP approach]
Englishmen in particular are far more likely to use Pubs [i.e. the ubiquitous
bars found all over town and country]as descriptive markers than women. This
would seem to be supported by your brother's approach "I often don't have a set
of landmarks in my head for various junctions but one of my brothers does)"
PS [By the way you are not in my view missing out by not having or needing
SatNav: I can't be bothered to program mine having not been supplied with the
right softward and having observed the limitations of the devices!]
18
--- In interculturalinsights@yahoogroups.com, "Barbara Pirie" <jspirie@...>
wrote:
>
> Roland, fascinating topic
>
> Living on an island in the middle of the Pacific, people don't use SatNav (I'm
not even sure what that is except my mind moves to (I think it is) Google
directions from one address to another - which assumes there are addresses in
the format that is used!. Hardly anyone uses maps here either ...........
Message #15821
George
I think your experience of the taxi driver was 'all the above' but perhaps most
of all was exhibiting a supra-cultural dimension of taxi drivers globally - he
was simply trying to get a bigger fare.
Sometimes a taxi ride is just a taxi ride [to badly adapt Freud's point about
cigars sometimes simply being cigars]
ROLAND
19
Re: square/curve - Roundabouts as expression of cultural thinking
When the first 'traffic circle' was introduced into Texas at Waco it was so
novel that it became a tourist attraction, and still is to this day. Roundabouts
/ traffic circles are still a huge rarity in the USA - too much ambiguity is
involved for such a legalistic nation!
Carsten, David and Elisabeth all raise a good points.
Americans [I speak as one with an American partner] seem to prefer the yes/no,
stop/go 'dialectic binary'approach rather than the 'smooth flow' which is the
secret of using a roundabout. ....... [But then go figure: I find using 2, 3 and
4 way stops in the USA still open to interpretation and oddly counter intuitive.
Mind you I DO like the "Free Turn on Right" which is allowed in some States but
not all. However I digress.......]
The Brits love a bit of ambiguity [somehow that sounds like a line from the very
British "Carry On" movie]
20
More Roundabouts; must be the August 'silly season'? Anglo - German
I looked at David's link to Swindon and then within that found this bizarre site
http://www.roundaboutsofbritain.com/about.htm
A website / group devoted to British Roundabouts! They have "I Love Roundabouts"
T Shirts. Can someone explain to me why the British have these eccentric
tendencies?
I can see from the German site that they may have equal claim to eccentricity,
perhaps with a more surrealistic slant than the Brits QV the
http://www.roundaboutdog.net/.
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