Internship Report Management Pakistan Software Export Board Pseb

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD
http://vustudents.ning.com/
PROGRAM MBA (MANAGEMENT) SESSION: Spring 2011
PAKISTAN SOFTWARE EXPORT BOARD (PSEB)

Na !: () ID: Sp!*ia/i0a'i1n: E2Mai/: 0a#i$3#a&a'34#an5&a#116*1 "a#i$ %a&a' K#an * 0+0,01--. MANAGEMENT
OF PAKISTAN LA%ORE http://vustudents.ning.com/
D!$i*a'i1n
All praises for ALLAH Almighty, the real worthy of all praises who guides inn dar ness and helps in difficulties. All respect for the Holy !rophet "#HA""A$ %!eace & 'lessings of Allah Almighty (e upon him) who ena(led us to recogni*e our creator, and who divides the (lessings of Allah Almighty among all the creatures & 'eloved !arents for all their love & guidance, which grow me in a shape that + ma e it up to this point. "oreover, + am dedicating my wor to my teachers as well as the +nternship Advisors, who filled me with courage, commitment and the awareness to follow the (est possi(le route, (y his unmatcha(le style and (y (est possi(le training.
"a#i$ %a&a' K#an M*0+0,01--.
A*4n17/!$g! !n'
+ than s to ALLA% Almighty, the most (eneficent and merciful to everyone, who gave me a(ility and courage to successful, complete this wor , (ecause + am nothing without his (lessings for me. + wish to e-press my love and o(liged for my !arents for all those nights he spent praying for my mission, and me. "y !arents who.s rising gave me character and an empathetic heart. /pecial than s to (elow mentioned personalities at 0.1.2.L. 0ho have contri(uted and allowed me to participate in all inds of professional development. 1) Mr6 K#8r9#!!$ An7ar Banga9# "anager Admin & H3 2) Mr6 Ra1 M8#a a$ Ari:
Admin 4fficer ;) Mr6 Aa ir S#!#0a$ Assistant Admin 4fficer ,) Mr6 A<$8/ Ra9i$ Admin Assistant ,) Mr6 Fai9a/ A<<a9 Admin Assistant
0ho e-tend their full cooperation and supported me morally & financially throughout my "'A course and especially in internship report ma ing.
E=!*8'i>! 98
ar&
!a istan /oftware 6-port 'oard %!/6') is a /emi78overnment 4rgani*ation under the head of 'oard of $irectors with the supervision of "inistry of +nformation 9echnology. 9he management of !a istan /oftware 6-port 'oard is pu(lic and private partnership. 9he main function of !a istan /oftware 6-port 'oard is to promote the +9 culture in the country through different schemes and technologies. 9his internship report is very primary part of "'A and internship is vital for gaining practical nowledge for me or any student who is in "'A. 9he intention of this report is investigate, studying the manager, the ways of management challenges and opportunities face (y mar eter in e-isting environment %especially of !/6'). $uring my internship in !a istan /oftware 6-port 'oard %!/6'), + tried to level my (est to the completion of the assignment which given internship supervisor and prepare myself with all important nowledge. +n my internship report + discussed a(out the !a istan /oftware 6-port 'oard %!/6') introduction, History, Hierarchy, there !roduct Lines and 2ompetitors. 9hen discussed the 'rief +ntroduction of all $epartments, 2omments on 4rgani*ation /tructure, 9raining !eriod, 9raining !rogram, All "anagement :unctions, /049 Analysis, 2ritical Analysis, :uture !rospects of 4rgani*ation, 2onclusion, 3ecommendation for improvement and (etterment of 4rgani*ation, 3eference and source which + used to ma e my +nternship 3eport and Anne-es of !a istan /oftware 6-port 'oard %!/6'). $uring internship + spend good time and learnt how to deals with the different situations and had e-perience of organi*ation environment. "y e-perience in !a istan /oftware 6-port 'oard %!/6') is very memora(le and full of learning.
Ta</! 1: *1n'!n'9
?1n'!n' Na ! +nternship certificate $edication Ac nowledgement 6-ecutive summary O>!r>i!7 1: Organi0a'i1n 'rief +ntroduction Address /ervices 2ompetitors Organi0a'i1na/ 9'r8*'8r! 4rgani*ational Hierarchy chart 2omments on 4rgani*ational /tructure In'!rn9#ip A*'i>i'& P/an +ntroduction of the (ranch 1um(er of employees /tarting and ending dates of your internship 9raining $epartments Training pr1gra Pag! N1 3 , 5 ; 1< 1< 1< 11 12 13 13 1, 15 15 15 15 1; 1= =
Manag! !n' F8n*'i1n9 P/anning 4rgani*ations planning strategies $ecision ma ing process Organi0ing Organi0a'i1na/ $!9ign $epartmentali*ation /pan of control 2hain of command 2entrali*ation/$ecentrali*ation :ormali*ation 0or speciali*ation Managing *#ang! an$ inn1>a'i1n Managing IT an$ *1 L!a$ing Leadership style%s) !ower and politics "otivation ?1n'r1//ing 2ontrolling approach 8ni*a'i1n
2< 2< 2< 2< 21 21 21 21 21 22 22 22 22 22 23 23 23 23 23 23 >
2ontrolling standards 2ontrolling of operations 2ontrolling of performance 2ontrolling of information/ nowledge ?ri'i*a/ ana/&9i9 SWOT ana/&9i9 ?1n*/89i1n R!*1 !n$a'i1n9
23 23 2, 2, 25 2= 31 32 33
R!:!r!n*!9 An$ Bi</i1grap#&
O>!r>i!7 1: '#! 1rgani0a'i1n
Bri!: In'r1$8*'i1n !a istan /oftware 6-port 'oard is made up in 1??5 through the notification of 2a(inet $ivision +n /eptem(er 1??=, 8overnment of !a istan named the company to !a istan /oftware 6-port 'oard %!/6'). 9he 8overnment of !a istan is support the +nformation 9echnology system through this organi*ation. +n !/6' there are speciali*ed staff in different field of "anagement, +9, Human 3esource "anagement, "ar eting, :inance for capturing the mar et. !a istan /oftware 6-port 'oard also listed from the @arachi /toc 6-change %@/6) and has a share of a(out #/ A 3 (illion to promote the +9 industry in !a istan. 9he main function of !a istan /oftware 6-port 'oard is to promote the +9 services, 9elecom sector etc. in the country. "any of the companies are certified. 9he details are that 11< companies are +/4 ?<<1 certified, 23 companies are 2""+ certified and 11 companies are +/4 2=<<1 certified.
A$$r!99:
1<
Pa4i9'an S1:'7ar! E=p1r' B1ar$@ 2n$ F/11r@ E>a*8!! Tr89' ?1 p/!=@ F2A I9/a a<a$@ Pa4i9'an P# B 0A12-20,0.,@ 1112;;;2CCC E ai/: in:15p9!<61rg6p4
S!r>i*!9 !a istan /oftware 6-port 'oard %!/6') is a /emi78overnment organi*ation. +ts main o(Bective is to provide and organi*e the (est services to the +nformation 9echnology %+9) /ector in !a istan. !/6' provides the following services in !a istan 3egistered the +nformation 9echnology companies in !a istan. 3egulate the services of +nformation 9echnology sector in !a istan. $evelop the new services li e 6nterprise 3esource !lanning %63!) for (etter relation (etween the small and medium si*e enterprises. !romote the software companies to develop new technology which are recogni*ing internationally. 3egister the 2all 2enters. !rovide the healthy environment to the national and international software companies. !/6' give the +nternational /tandard 4rgani*ation %+/4) 2ertificate and 2""+ 2ertificate to the software and +nformation 9echnology companies in !a istan. Launch the software in national and +nternational mar et. !rovide a forum for local software manufacturing companies to launch there software in international mar et. 11
0e are searching for a usa(ility specialist / graphic designer or company to improve the #+ and wor flow of the system that is currently under development. +deally the wor would include also designing a #+ for mo(ile devices. 9here is adeCuate (udget for the wor . 9he glo(al sales revenue of !a istanDs +9 industry is #/A1.; (illion dollar. 0hich has much (etter for the +9 sector as well as !a istan
?1 p!'i'1r:2 :ollowing are the competitor of the !/6'. 1estol technologies +ntelligentsia software %!vt) ltd 6li-ir technologies limited
12
Organi0a'i1na/ 9'r8*'8r!
Organi0a'i1na/ %i!rar*#& ?#ar':
13
"anaging $irector
Dir Infrastructu re
Dir Finance
Dir Admin & HR
Dir Technical
Dir Marketing
"anager
Admin 4fficer
Admin Assistant
Admin Assistant
?1
!n'9 1n Organi0a'i1na/ S'r8*'8r!:2 9he hierarchy structure of !a istan /oftware 6-port 'oard %!/6') is fle-i(le.
9he levels in the organi*ation can (e ensured to create the value to the organi*ation as it moves higher. !/6' has focused on the e-pansion of tas from upper level to the lower level to ma e the organi*ation in a challenging mode. 0hereas the top management role would include identification of their future targets and focused on achieving these
1,
targets. !a istan /oftware 6-port 'oard %!/6') is organi*ation structures in a way that every entity in the organi*ation e-pects one, is su(ordinated to single other entity. !/6' is a functional organi*ation and are segmented in different departments. +n a true functional environment of !/6', all the departments are separated and their roles are defined in the organi*ation. F!a'8r!9: 9here is low num(er of su(ordination under supervisor. Long chain of command. 8reater num(er of level.
In'!rn9#ip A*'i>i'& P/an

Bri!: In'r1$8*'i1n: + did my internship from the Head 4ffice of the !a istan /oftware 6-port 'oard in +slama(ad. 9he head office has done all the maBor activities to provide there
15
services in +nformation 9echnology sectors of !a istan. 9here are two other (ranches of !/6' at Lahore and @arachi. 9he main purpose of !/6' is to flourishing the +9 sector in !a istan. !/6' has there special research department to find the (est solution. 9here are different departments in the !/6' li e "anagement, :inance, Human 3esource "anagement, "ar eting, 3esearch and +9 department to manage the wor in proper way. "anagement department wor ing mainly in the procurement, managing all of office wor , uploading of tender and provide the healthy environment in the organi*ation. :inance department deals all the financial activities of the organi*ation li e payment, receiving, financing, investment and other wor in the proper way. Human 3esource $epartment has wor ing to promote the motivation of employee, hiring, training the employees etc. "ar eting department deals with the all matter related to promoting their services li e registration of call center and launching their services local and international mar et. +9 department is the main department of !/6', its function is to research a(out the software.s, ma ing of software.s, registering the software.s and see all the networ ing process in the organi*ation.
N8 <!r 1: ! p/1&!!9: !/6' employs a core group of a(out 1<? people, with various others (eing employed on !/$! proBects as per the demands of each proBect. 0ith regional offices in @arachi and Lahore, !/6'Ds head office is in +slama(ad, which is where the senior management team is located. S'ar'ing an$ !n$ing $a'!9 1: &18r in'!rn9#ip S'ar'ing Da'!: 1,th "arch, 2<11 En$ing Da'!: 15th Eune, 2<11 Training D!par' !n'9: + did my internship in !a istan /oftware 6-port 'oard %!/6'). !/6' has launched an internship program to underta e match ma e (etween the fresh graduates and +9
1;
companies and to provide the confidence among the fresh graduates. $uring internship + have training in Admin and H3 department and the duration period of 3 month in !/6' under the supervision of Admin 4fficer 3ao "uhammad Arif.
Training pr1gra
1=
+ was selected for my internship at !a istan /oftware 6-port 'oard %!/6') which is the reCuirement of my course of "'A in "anagement department. "y internship in !/6' was starting 1,th of "arch to Eune 15. 9he internship plan is too aimed at allowing a fresh candidate to get an insight view of the organi*ation that how the organi*ation F/upportG function of +9 wor s and how "anagement 9eam is wor ing for the all operations of +9. $uring my internship in !/6', + have o(served that wor ing environment is different from student.s life. $uring my training at !/6' + now the environment of office very well. + learn that how to communicate with seniors and officers in the organi*ation. How to manage the wor , how the files are circulate in the office. $uring my internship + am wor ing in the "anagement and Human 3esource $epartment. 9he training program is planned for me (y my supervisor "r. 3ao "uhammad Arif is to learn the (asics of there wor ing to go through the process of management and their role in the organi*ation. Manag! !n'D %R D!par' !n': !rocurement: $uring my first month + wor ed under the Admin 4fficer "r. 3ao "uammad Arif. + learned a(out the procurement process. 9he Admin 4fficer tells me a(out the full procedure of !rocurement. 9his was my first assignment during my internship in !a istan /oftware 6-port 'oard %!/6'). #nder the Admin 4fficer + got full nowledge and process which used in the procurement. + was also ma ing a letter to the competent authority for the approval. !rocessing of 9ender:
1>
4n the will of my supervisor of my internship + process all the cases of tenders including pre7tender and post7tender wor . +n tender cases, + write the tenders with the terms and condition with the help of the supervisor and cases proceed to the upper level of management for approval. 2hec ing of 4fficial "ail: +n the second month of my internship the supervisor give me the opportunity to chec the official mail of the !a istan /oftware 6-port 'oard and then reply of the some mails on my supervisor reCuest. "r. :aisal A((as Admin Assistant guides me and helps me. "aintenance of 4fficial :iles: +n the second month + wor under the "r. A(dul 3ashid Admin Assistant who guides me and helps me a(out how to maintain the 4fficial file in the different order according to there specific names. "r. A(dul 3ashid also told me a(out the confidential files of the organi*ation employees. + maintained the many files li e the 9ender :ile %8aming and Animation 9ender), purchase of speciali*ed items etc. Leaving 3ecord :ile: "r. Aamir /heh*ad Asst. Admin 4fficer helps me and guides me a(out the record of employees. Leaving record is important for any of the organi*ation. + maintained the leaving record of the employees. 4vertime: +n last month of my internship is wor ed under "r. :aisal A((as help me and guide me a(out the ma ing of 4vertime of the employees. + ma e an overtime of the employees which they are using during official wor organi*ation. 3ecord "aintenance of 3epair of 4fficial Hehicles: in side and outside of the
1?
"r. 3ao "uhammad Arif Admin 4fficer guides me and helps me a(out the how to maintain the record of vehicles. + maintained the record of repairing of official vehicles. $rafting of 2ontracts: +n the last month + ma e a letter for the drafting of contract for purchase of speciali*ed items on the will of my internship supervisor "r. 3ao "uhammad Arif. +n the drafting contract for the purchasing of +tem li e the purchase of #!/ (atteries, Air 2onditioner, 4ffice 6Cuipments, 4ffice Hehicle etc.
Manag! !n' F8n*'i1n9
2<
P/anning: 4rgani*ations planning strategies: !/6' adopt a following organi*ational planning strategy to manage their organi*ation o(Bectives. All organi*ation has their economic and social o(Bectives to meet their planning strategy. . !/6' has their strategic plan to run their organi*ation for long7range, middle7range or short7range planning according to the need of the mar et situation. !/6' use long7range planning for 5 to 1< years, middle range planning is 2 to 5 years and short range planning for ; month to 2 years. 9he organi*ation also uses the policy which has recently introduced in the (usiness environment which is management (y o(Bectives %"'4). 9op level management meet with there managers to develop the planning strategy a(out the future prospectus. +n this process the manager correlate with there su(ordinates to their o(Bectives. /u(ordinates participate in goal setting and if o(Bectives are achieved, the planning will (e successful. $ecision "a ing !rocess: $ecision ma ing is the vital aspect of any company. +n !/6' decision ma ing is also from the upper level to the lower level of the organi*ation, according to the situation of the decision. 9he upper level management did not consult with their employees.
Organi0ing
Organi0a'i1na/ $!9ign
21
$epartmentali*ation: +n !/6' every department is wor ing under the head that are answera(le a(out the activities which are related to their department. He coordinates to other department Heads related to the functional activity. /pan of control: +n !/6' management department where + wor , + saw that the employees of management department are wor ing under the proper span of control from manager to admin assistant in their wor ing process.
2hain of command:
Director
Manag!r
A$ in O::i*!r
A99' $ir!*'i1n O::i*!r
2entrali*ation/$ecentrali*ation:
22
+n !/6', 9he process of decision is only to the few persons of the organi*ation. + saw that the all decision is at the upper level of organi*ation.. :ormali*ation: +n !/6' there are strict rules, regulation and actions are followed. All the employee of the organi*ation must follow these rules and regulations. 9here is some strict actions should (e ta en when some one (rea these rules. 0or speciali*ations: +n !/6' every department has there own speciali*ed employees which are dealing according to their education. Managing *#ang! an$ inn1>a'i1n: +n !/6' the "$ discuss with the director a(out the needed changes and innovation in the organi*ation which is with necessary for the organi*ation then the directors as their manager to supervise the changes in the organi*ation, support them and see over all their process.
Managing IT an$ *1
8ni*a'i1n:
+n !/6' the manager supervise the "anaging +9 and communication through the +mplement data center, use software to increase application throughput and manage costs, #se software change and configuration with in the time. 9he manager saw all over process and communication in the organi*ation, outside the organi*ation for (etterment of their own organi*ation.
L!a$ing:
23
Leadership style: +n !/6', the style of leadership is participative. 9he manager of leader discusses the pro(lem with their employees and then ta es a decision. !ower and politics: +n !/6', power and politics (oth are used for completion the goals and after this the leader gives the rewards to the employees from the using of power. "otivation: +n !/6', the manager or leader motivates their employees through giving them e-tra reward or (onuses, giving them tension free environment for achieving the goals. ?1n'r1//ing 2ontrolling approach: +n !/6', the team wor is used for achieving the goals and manager control the wor and control the function or if their any pro(lem then manager control this through discussing or giving direct action. 2ontrolling standards: +n !/6', the manager controls the standards. !/6' give the +nternational /tandard 4rgani*ation %+/4) 2ertificate and 2""+ 2ertificate to the software and +nformation 9echnology companies in !a istan. 2ontrolling of operations +n !/6', the operation controlling system is managed through 6nterprise 3esource !lanning %63!). 63! manage the whole company and draw together all aspects of is operations. 2ontrolling of performance:
2,
+n !/6', the management focuses on the controlling of performance of total organi*ation, including its process, its proBects and the employees. 6mployees are trained to perform there goals step7(y7step. 'y reviewing the performance of the employee, the management chec s the performance of employees and confirms that the employees understand there tas s. 9he management of !/6' also focused on the pro(lems which need to (e identified and solve them (efore the organi*ation desires o(Bective a(out there tas . 2ontrolling of information/ nowledge +n !/6', the information is organi*ed from many ways and the information is collect through the documents which are (eing li ely wor ing in the office. :rom this correct and useful information is o(tained.
25
?ri'i*a/ ana/&9i9
9he reason for selecting this organi*ation was to gain my e-perience (eing an internee and to understand overall organi*ation structure, "anagement tools, +ts culture, pro(lems employees facing, their level of motivation in Bo(s, employees overall satisfaction level and to see its real world implication in !/6' whether it apply in the company and to what e-tent. + o(serve that organi*ation is wor ing according to the management concept, which + have learned during my study. All the departments are wor ing properly. Leadership of the !/6' is good and capa(le to provide the healthy environment for their employees and now how to get wor from there employees. 9hey attach the good wor ers with poor wor ers to :or controlling the employ management uses the theory I and theory J according to the (ehavior of the employees. 9hey give the reword to the capa(le employs and set the punishment rule that does not follow the rules of the organi*ation. +n !/6' there is the division of wor according to there nature of the Bo(. +n !/6' there are separate field which have there speciali*ed wor ers according to there field. !lanning is also the important part of the management tool, through proper planning organi*ation get the (est result. +n !/6' the planning give the importance to ma e the feature of the organi*ational success. !/6' is using different decision ma ing techniCues to capture the (est planning solution for o(taining there goals. 4rgani*ing is also the practice of the management. +n !/6' the e-ecutive is organi*ing the whole setup. He uses proper chain of command and span of control to organi*e the whole system. +n !/6', communication process (etween the departments is not healthy. $ifferent departments are not cooperating with each other (ecause of separated fields. 9hey did not li e to interfere in their departments. 9his is not well for the organi*ation. accomplish there goals.
2;
As an +nformation 9echnology (ases organi*ation !/6' wor s on the managing the innovation setup for different software.s, internet services, different programs to promote there services in !a istan and worldwide. F8'8r! pr19p!*'9:2 :ollowing are the future prospects of the !/6' to get the possi(le result for the (etterment of the +nformation 9echnology /ector in !a istan and there goal in the international mar et. !/6' has the !rogram to provide the /peciali*ed +9 education at the doorstep for the !eople of !a istan. 9he main goal of the !/6' is to promote the information technology setup in !a istan for this reason there future prospect is to promote the (est service in !a istan and capture the huge audience for promoting the services in !a istan. 9he 9rac record of the !/6' is e-cellent for this reason there aim is capture the foreign investment in the +9 sector in !a istan. 9here aim is ma e those software which are internationally recogni*e and easily accepta(le in the worldwide. 9here o(Bective is to collect the record of the s illed persons who have ma ing the record in the field of +9 sector. 9hese s illed persons is capture the talented people in there own networ .
2=
SWOT Ana/&9i9
6very organi*ation has any strength point, some wea 4pportunities and 9hreat are e-ternally. points, many opportunities and threats. /trength and wea ness are +nternal in the organi*ation.
S'r!ng'#:
9he ey strengthen of !/6' is animation, gaming, call centers and other areas will (e offered to promising mar ets. :inancial !osition: !/6' has a strong financial position. 9he profita(ility of the organi*ation is increasing day (y day. 9he organi*ation increase its :inancial 8rowth is near a(out 3=K in last three years which is a positive sign. 2all 2enter: !/6' accelerate their wor on the call centre (ecause infrastructure of the internet connectivity is wider in !a istan and they are 2heaper in cost. 9hey are more relia(le. 4peration cost is much lower. 9he policies of the 8overnment are encouraging and comforting. Highly Lualified 6mployees: 9he employees of !/6' has highly Cualified and s illed. 9hese employees attract the (est +9 professionals across from the country due to their capa(ilities and growing pace. 8rowing +9 +nstitution:
2>
9he (usiness policies of the !/6' are very successful and the company has achieved the reputation of fattest growing +9 institution in the company.
W!a4n!99:
Huge 0or ing 'urden: 9here are huge wor ing load on the employees due to the fastest growing industry. 9he no. of employees is no much who compete with the speed of growing industry. $ue to this the efficiency of employees is reduced. Less motivation of 6mployees: 9here are no policies of the !/6' to give the 'onus or incentives to their employees as for that they wor ing too much (ecause of wor ing (urden and employees sitting late for the completion of tas . :or this reason the motivation level of employees are decreased. $on.t 9ranslation of 3upees in $ollars: 0ith compare to other regional players, !/6' has not converted there 3upees into dollar which is too much affect on the !/6' efficiency as well as country. !oor 2ommunication (etween $epartments: +n !/6', there is poor communication (etween the departments. +t creates a heavy loss for the organi*ation prospects and its policies.
Opp1r'8ni'i!9:
3apidly 8rowing 6conomy:
2?
9he economy of !a istan is in a growing pace. :or this the growth rate of the entire economic sector is increase especially in +9 sector which is growing fastest speed than ever and in the future the growing of this sector is e-pected in higher rate. !romotion of +9 !ar s: !/6' (uild the +9 par s in the +slama(ad, @arachi and Lahore for speedup the growth of +9 industry in !a istan. !romotion of +9 /ector: !/6' has promoted the +9 sector through training program of / illed and capa(le person capture from the local industry li e the '2' sales training program, internship programs etc. "ega !roBect :inancing: As there is increasing of (usiness activity in all over the country, the investors are investing in the various types of "ega proBects especially in +9 sector. /o there is great opportunity for !/6' is to capture that investors that investing in these proBects. "ar et of +nformation 9echnology +9: As o(serving the growing pace of +9 industry in !a istan is faster. +n future, !a istan has a chance to (e a mar et of +nformation 9echnology %+9) so !/6' has an opportunity to trac or road for mar et in future.
T#r!a':
8overnment !olicies:
3<
9he government policies are also (e threatening for the !/6'. Higher 8/9 for 2omputer and its technical parts, higher interest rate for loan, corruption in the system is the (iggest threat for the development of promotion of its services 6conomic #ncertainty: 6conomic condition of the country is poor due to terrorism in !a istan, +": policies which cause higher inflation rate is the (iggest threat for the !/6' to promote its services in !a istan. 1o foreign investor is investing due to economic uncertainty. High 6-penditure 2ost: !/6' is facing the high e-penditure cost of its services li e +9 !ar s, international proBects, training program for the s illed staff. 2ompetition: $ue to the high growth of +9 industry in world, companies are facing huge competition (etween them. !/6' is also facing this competition and have a (ig threat that other company.s capture their mar et.
31
?1n*/89i1n
4n the (asis of /049 analysis, + o(served that !/6' wor ing in a very well manner. 9he proBect study was successful in identifying the process and su( process e-isting in the organi*ation under study with reference to give their intern functional implication and dependencies. $uring internship + determine that the organi*ation is functioning successfully (ecause of micro and macro level of management principles in practice 9his study is also successful crowing at with various management techniCues that are visi(le in the organi*ation under study (y which new principles can (e derived for continuous improvements, survival and growth to achieve the desired level of e-cellence in the competitive scenario of +9 companies.
32
R!*1
!n$a'i1n
9here is some recommendation and finding which will ena(le the !/6' to compete with other +9 companies more effectively and efficiently: $ue to over(urden of wor , employees wor ing at late night which affected the efficiency of employees. /o !/6' hires more employees to reduce the (urden of wor from current employees. !/6' should introduce the scheme to motivate the employee.s performance (y giving the e-tra increments and (onuses for the high output employees which motivated the other employees in the organi*ation. !/6' also translate their money into dollars for competing with the other regional players especially for the international mar et to compete the international standard for entering in there regions. 2ooperation (etween departments should (e restructured for (etter
communication in organi*ation to develop the healthy wor ing environment in the organi*ation.
33
REFEREN?ES AND BIBLIOGRAP%E
All the in this proBect is ta en from following sources: "r. 3ao "uhammad Arif %Admin 4fficer) at !/6' "r.A(dul 3ashid %Admin Assistant) at !/6' 4rgani*ation official 0e(site www.pse(.org.p 'rochures
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PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PROGRAM MBA (MANAGEMENT) SESSION: Spring 2011

PAKISTAN SOFTWARE EXPORT BOARD (PSEB)

OF PAKISTAN LA%ORE http://vustudents.ning.com/

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

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PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

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PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

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PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

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PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

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PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

PAKISTAN SOFTWARE EXPORT BOARD (PSEB) ISLAMABAD

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