Idefisk Free Manual

USERGUIDE
EditionVersion2.0BetaforWindows
Dateofissue:January2007
FREE EDITION V.2.0 BETA: USER GUIDE FOR WINDOWS
www.asteriskguru.com
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0.Notice
0.1Liability
Allrightsreserved.
ThisUserGuideisintendedtodemonstratetypicalusesandfeaturesofAsteriskgurusSIP/IAX2
softphone:I DEF ISK FreeEditionV.2.0.Itisuptotheuserofthismanualtodecidewhether
theinformationmentionedhereinisapplicabletotheparticularIPbasednetwork(s)hewantsto
runthissoftphoneapplicationon.
AsteriskguruandpersonsinvolvedinthecompositionofthisUserGuidewillinnocasebeheld
responsibleforanyincidental,indirectorotherwiseconsequentialdamageorlossthatmayresult
fromusingIDEFISKFreeEditionV.2.0.
0.2Conventionsusedinthisdocument
Thefollowingtypographicalconventionsareusedinthisdocument:
Hyperlinkstosectionsinsidethisdocument,emailandtheInternetareunderlinedandblue.
ThenamesofwindowsaremarkedinBookmanOldStyle,boldanditalics.
Thenamesoffiles,directoriesandsyntaxofcommandsarewritteninitalics.
Parametersofcommandsarewrittenasfollows:<italics>
ButtonsaremarkedinBold.Theystartwithacapitalletter.
Sequentialclickingonbuttonsandnamesof(sub)directoriesareseparatedbyanarrowpointing
totheright:>
Sequentialstepsinaprocessareprecededwithnumbers:1,2,3...
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CONTENTS
0.NOTICE ................................................................................................................................................................ 2
0.1LIABILITY.......................................................................................................................................................... 2
0.2CONVENTIONSUSEDINTHISDOCUMENT ...................................................................................................... 2
1.IDEFISKEDITIONS.......................................................................................................................................... 5
1.1WHATSNEW?.................................................................................................................................................. 5
1.2INTRODUCTION ............................................................................................................................................... 6
1.3IDEFISKFREE ................................................................................................................................................. 7
1.4PERSONALISEDOEMIDEFISKEDITIONS ..................................................................................................... 7
2.GETTINGSTARTEDWITHIDEFISK.......................................................................................................... 9
2.1SYSTEMREQUIREMENTS .................................................................................................................................. 9
2.2AGLANCEATIDEFISK .................................................................................................................................. 9
2.3DOWNLOAD ................................................................................................................................................... 10
2.4INSTALLINGIDEFISK................................................................................................................................... 10
2.5UNINSTALLINGIDEFISK ............................................................................................................................. 10
2.6STARTINGIDEFISKFORTHEFIRSTTIME ..................................................................................................... 11
2.6.1CreateAsteriksguruaccount................................................................................................................. 11
2.6.2UseexistingAsteriskguruaccount....................................................................................................... 12
2.7CREATINGUSERSINASTERISK .................................................................................................................... 12
3.CALLINGWITHIDEFISK............................................................................................................................. 14
3.1SELECTINGANACCOUNT ............................................................................................................................. 14
3.2OUTGOINGCALLS.......................................................................................................................................... 15
3.2.1Selectingacontactperson ..................................................................................................................... 15
3.2.2Selectingaphoneline ............................................................................................................................ 16
3.2.3Callingacontactperson ........................................................................................................................ 17
3.3ENDINGAPHONECALL ................................................................................................................................ 17
3.4INCOMINGCALLS .......................................................................................................................................... 17
3.5HOLD ............................................................................................................................................................. 18
3.6TRANSFERRINGCALLS................................................................................................................................... 18
3.6.1Transfer.................................................................................................................................................. 18
3.6.2Attendedtransfer................................................................................................................................... 18
3.7MISSEDCALLS ................................................................................................................................................ 19
3.8CONFERENCE&VOICEMAIL ........................................................................................................................ 20
4.ADDRESSBOOK............................................................................................................................................. 21
4.1ACCESSINGTHEADDRESSBOOK ................................................................................................................... 21
4.2CONTACTINFORMATION .............................................................................................................................. 21
4.3ADDINGANDDELETINGENTRIES ................................................................................................................. 22
4.3.1Newentry .............................................................................................................................................. 22
4.3.2Deletingentries ..................................................................................................................................... 22
4.4EDITINGENTRIES ........................................................................................................................................... 23
4.5SORTINGENTRIES .......................................................................................................................................... 23
5.VOLUMECONTROL...................................................................................................................................... 24
6.LOG ..................................................................................................................................................................... 25
7.HISTORY ........................................................................................................................................................... 26
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7.1ACCESSINGTHEHISTORY ............................................................................................................................. 26
7.2CALLINFORMATION ..................................................................................................................................... 27
8.OPTIONS ........................................................................................................................................................... 28
8.1ACCESSINGTHEOPTIONS.............................................................................................................................. 28
8.1.1Optionsmenu ........................................................................................................................................ 28
8.2SIPACCOUNTS............................................................................................................................................... 29
8.2.1AddanewSIPaccount: ........................................................................................................................ 29
8.2.2SIPAdvancedaccountoptions.............................................................................................................. 31
8.3IAXACCOUNTS ............................................................................................................................................. 32
8.3.1AddanewIAXaccount ........................................................................................................................ 32
8.3.2IAXAdvancedaccountoptions ............................................................................................................ 34
8.4PROTOCOLOPTIONS ...................................................................................................................................... 36
8.4.1SIPoptions............................................................................................................................................. 36
8.4.2IAXoptions............................................................................................................................................ 36
8.4.3RTPoptions ........................................................................................................................................... 36
8.4.3.1AdvancedRTPoptions....................................................................................................................... 37
8.4.4STUNOptions ...................................................................................................................................... 38
8.4.4.1AdvancedSTUNoptions ................................................................................................................... 38
8.5AUDIOOPTIONS ............................................................................................................................................. 39
8.5.1General ................................................................................................................................................... 39
8.5.2.Audiodevices ........................................................................................................................................ 40
8.5.3.Audiocodecs ......................................................................................................................................... 40
8.6GENERALOPTIONS ........................................................................................................................................ 42
8.6.1General ................................................................................................................................................... 42
8.6.2Callevents.............................................................................................................................................. 42
8.7ABOUT ............................................................................................................................................................ 44
8.8UPGRADINGTOIDEFISKBIZ...................................................................................................................... 44
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1.IDEFISKEditions
1.1Whatsnew?
ComparedtothepreviousversionofIDEF I SK ,thenewreleasecontains:
SIPsupport
STUNsupport
STUNserverperaccount
NewandenhancedGraphicUserInterface
Codecperaccount
Changeableports
Contextforaccount
Echocancellation
CallrecordingtoWAVfile
Mixedcallrecordinginputandoutput
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1.2Introduction
Thisdocumentwillguideyoustepbysteptoyouractualaim:reducingthecostsofyourphonecalls
by using the VoIP (Voice over Internet Protocol) technology of Asterisk and the latest version of
Asteriskguruswidelyusedsoftphone IDEFISK.
Asalways,Asteriskgurutookyourmanysuggestionsintoaccountinordertoupliftoursoftphoneto
anevenmoreenhancedlevelofuserfriendliness.Wethereforesincerelyhopeyouwillhaveatleastas
muchfunusingIDEFISKaswehadindevelopingit.
In the rest of the first chapter of this User Guide you can find more details about the IDEFISK Free
Edition. If you are interested in having your own phone but dont have the resources to have it
developed,AsteriskguruoffersyouthepossibilitytoobtainarebrandedOEMIDEFISK.
Donothesitatetosendamailtoidefisk@asteriskguru.comformoreinformationandoffers.Ourteam
ofexperiencedprofessionalsismostwillingtoanswerallyourquestions.
At the same time, our developers are looking forward to implement your specific desires in future
versionsofIDEFISK.Youcancontactthematsupport@asteriskguru.com
Together,wemakecallingmorecomfortable.
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1.3IDEFISKFree
IDEFISKFreeEditionV.2.0Betahasmany features to provideyou witha very comfortable calling

experience:
availabilityofupto6lines
auserfriendlyinterface
callrecording
easyaccesstoandmanagingofyourcontactpersons
calleridentification
easyswitchingbetweenusers
aclearoverviewofyourphonecalls
1.4PersonalisedOEMIDEFISKeditions
Do you want your employees to use stateoftheart VoIP technology with your own companys
logoandcolorsclearlyvisibleonit?
Doyouwanttosurpriseyourclientswithyourownpersonaltelephone?
Butyoudonthavetheresourcestodevelopyourownsoftphone...
AsteriskguruoffersyouthepossibilitytoobtainapersonalisedverionofIDEFISKFreeEdition.This
rebrandingincludes:
changingthenameIDEFISKtoyourchoice.
changingthecolorschemetoyourchoice.
changingthelogotothelogoofyourchoice.
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Below,youseeanexampleofanIDEFISKOEMeditionnexttoanoriginalone:
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2.GettingstartedwithIDEFISK
2.1Systemrequirements
InordertouseIDEFISKproperly,youneedatleastfollowingsystemconfiguration:
Processor:minimumPentiumII300
Memory:minimum256MBRAM
Operatingsystems:Windows2000,XPandlater
Soundcard:16bitsoundcard(SoundBlasterorequivalent)
Internetconnection:wiredorwirelessbroadband
2.2AglanceatIDEFISK
Youcanseethefunctionofthedialbuttonswhenyouholdyourmouseoverthebutton.
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2.3Download
YoucandownloadIDEFISKFreeEditionhere.
2.4InstallingIDEFISK
ToinstallIDEFISK,followtheinstructionsbelow:
1.
Clickontheiconofthedownloaded.exefile:
2.
TheInstallShieldWizardnowopens.ClickNext>Next.
3.
You can choosethedirectory where you wanttoinstall IDEFISK in,by clickingon the Change
button.
4.
ClickonNext>Finish.
2.5UninstallingIDEFISK
ToremoveIDEFISKfromyourcomputer,youcanchooseoneofthefollowing:
UninstallIDEFISKviatheControlPanel>Add/RemovePrograms.AfteryoufindIDEFISKfrom
thelistofapplications,clickontheRemovebutton.
Followthesesteps:
1.
Clickontheiconidefisk123installer.exe.
2.
TheInstallShieldWizardnowopens.ClickNext.
3.
TickthethirdoptionRemoveandclickonNext.
4.
ClickontheRemovebutton.
5.
ClickonFinish.
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2.6StartingIDEFISKforthefirsttime
1.
ToopenIDEFISKclickStart>Programs>Asteriskguru>Idefisk.
2.
TheWelcomescreenwillappear:
3.
TickoneoftheoptionsandcontinuebyclickingonNext.
2.6.1CreateAsteriksguruaccount
1.
Thisoptionwillleadyoutothefollowingscreen:
2.
AfterhavingfilledinsuccesfullyallfieldsandclickingonNext,theSuccesswindowwillconfirm
yourregistrationasintheexamplebelow.ClickOK.
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2.6.2UseexistingAsteriskguruaccount
1.FillintheUsernameandPasswordasintheexamplebelow:
2.ClickonNext.
2.7CreatingusersinAsterisk
1.Afirstthingtodoiscreateusersintheiax.conffile.Youhavetoprovidevaluesforfollowingfields:
Field
Description
Example
type
Youcanchoosefrom3differenttypes:
friend
friend:makeandreceivecalls
user:canonlymakecalls
peer:canonlybecalled
username
Usedforauthentification.
gogh
secret
Thepasswordofthisuser.
gogh
host
Dynamicorstatic.
dynamic
context
The environment in which the user can dial tutorial

himselfandbecalled.
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2.In the extensions.conffile, youlink the created userstoanextension anda context.In the example
below,theuserGoghcancallandbecalledinthecontexttutorialwiththeDialapplication.His
extenionis9876.
3.ReloadAsteriskfromCLI.
For more information about how to configure the Asterisk configuration files, please read our
tutorialaboutConfiguringIPPhonesforAsterisk.
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3.CallingwithIDEFISK
3.1Selectinganaccount
You can select the account you want to call with, by choosing the desired account from the
dropdownmenu.
Toregisteranaccount:
Selectauserfromthelist
ClickonRegister
Tounregisteranaccount:
Selectauserfromthelist.
ClickonUnregister
Allyourregisteredaccountscanbedialledto.
PlacethecursorinthePhonetodialfieldandtypeinthenameandtheIPaddress/servernameofthe
calleeandclickontheDialbutton.Youdonotneedtohaveaselectedaccountfordirectcalling.
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3.2Outgoingcalls
3.2.1Selectingacontactperson
Therearedifferentwaystoselecttheuseryouwanttocall:
placethecursorinthePhonetodialfieldandtypetheextensiononyourkeyboard.
opentheAddressbook.Doubleclickonthepersonyouwanttocall.
opentheDTMFnumpadbyclickingonthesmallarrowpointingtotheleft.
YoucannowcomposethedialextensionwithyourmousebyclickingontheDTMFbuttons.
enteradialstringinthefieldPhonetodial,asintheexamplebelow.Thedialstringiscomposedas
follows:
SIP
sip: <user>:<password>@<servername>/<extension> @<realm>
IAX
iax: <user>:<password>@<servername>/<extension> @<context>
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PlacethecursorinthePhonetodialfieldandtypeinthenameandtheIPaddress/servernameof
the callee and click on the Dial/Answer button. You do not need to have a selected account for
directcalling.
click on the arrow of the Phone to dial dropdown list. Here you can find the persons you have
calledinchronologicaldescendingorder.
clickonthesmallarrowpointingtotherightTheQuickdialpadopens.
Ifyoudoubleclickonacontactperson,youwillstartcallinghim.
HavealookatthisparagraphtofindouthowtoaddcontactpersonstotheQuickdialpad.
3.2.2Selectingaphoneline
Youcanmakeuseof6phonelinesforbothincomingandoutgoingconversations.
YoucaneasilyswitchfromlinesbyleftclickingontheLinebuttonyouwanttouseforthephone
call.
TheselectedlinebydefaultisLine1anditscolourisgreen.Whenyouselectanyotheridleline
(e.ganyblueline)itbecomesselectedandgreen.
Alineinamiddleofanestablishedconversationiscolouredinyellow.Ifyouselectit,itscolour
changestogreen.
A line, receiving an incoming call becomes pink in colour. Note that an incoming call is also
notifiedwithanInfoPad,andanoptionalpopupwindow.
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3.2.3Callingacontactperson
Ifyouhaveselectedthepersonyouwanttocallandwhichlinetouse,youcancallyourcontact
personbyclickingontheDial/Answerbutton.TheHangupbuttonwillturnrednow.
3.3Endingaphonecall
Toendaconversation,simplyclickontheHangUpbutton
3.4Incomingcalls
Whenyouhaveanincomingcall,IDEFISKnotifiesyouinthefollowingways:
Youheararingtoneinyourheadphones/speakers.
AnInfopadappearsontopofIDEFISK.TolearnmoreabouttheInfopad,clickhere.
Thefirstidlelinewillbecomepink.
If you want to, you can also choose for a Popup menu with the callerID of the caller, as shown
below.Withthispopupwindow,youhave3options.
You can choose to Accept the call. You can also accept a call by clicking on the
Dial/Answerbutton.
YoucanchoosetoRejectthecall.YoucanalsorejectacallbyclickingontheHangup
button.
ClickingonIgnorewillnotendthecall.Itwilljustignorethepopupscreen.TheInfo
padwillremainontopofIDEFISKandtheringtonewillgoon.
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ChecktheCalleventsoptionstolearnhowtoreceiveapopupwindowforincomingcalls.
3.5Hold
Whenanincomingoroutgoingcallbecomesaccepted,theHoldbuttonwillbecomeenabled.
YoucanconfigureAsterisksothatthecallerwhoisputonholdlistenstomusicwhilewaitingon
thephone.
3.6Transferringcalls
3.6.1Transfer
1.
Whenanincomingoroutgoingcallbecomesaccepted,theTransferbuttonwillbecomeenabled.
Totransferacall(nomatterincomingoroutgoing),clickontheTransferbutton.
2.TheTransferpopupwindowwillappear.
2.UsetheNumberfieldtoenterthenumbertowhichyouwouldliketotransferthecall.
3.6.2Attendedtransfer
TomakeanAttendedtransferwithIDEFISK:
1.
Change the Asterisk configuration file features.conf to the desired DTMF sequence that will be
usedforAttendedtransfer.
2.
Find in the configuration file the line shown below, to uncomment and set them to the desired
values.
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Blindtransferwillbesettobeexecutedafteryoupress#inacall.
Attendedtransferwillbeexecutedonpressing*.
Tousethe#sequenceforattendedtransferadifferentsequenceshouldbesetforblindtransfer
sequence.
Example:
features.conf
[featuremap]
blindxfer=>#;Blindtransfer
atxfer=>*;Attendedtransfer
TotransfercallsusingDTMFsequencesthetandToptionsshouldbesetintotheDial()application
parameters in extensions.conf. This allows the called and the caller party to transfer the call by
sendingtheDTMFsequencedefinedinfeatures.conf.
Example:
extensions.conf
exten=>555010203,1,Dial(IAX2/someuser,t,)
Tomakeanattendedtransferenterthesequencedefinedintheatxferfield.Tofinishsuccessfullythe
attendedtransferthetransferringsideshouldhangup.
3.7Missedcalls
Ifyouhaveamissedcall,theHistorybuttonwillbeflashingred.Ifyoumovethemouseoverthe
button,thenumberofmissedcallswillbeshown.
ToseemoredetailsaboutthemissedcallintheHistory,clickontheHistorybutton.
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3.8Conference&Voicemail
Conference and Voice mail are options for IDEFISK BIZ. These functions are not available with
IDEFISKFREE.Therefore,bothbuttonsaredisabled:
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4.Addressbook
4.1Accessingtheaddressbook
OpenyourAddressbookbyclickingontheAddressbookbutton.
4.2Contactinformation
You can enter usefulinformation about eachcontact personin7 different fields: Lastname, First
name,Phone,Mailbox,Department,InfoandDialaccount.
ProvideinfoforatleastFirstnameandPhone.Theother5fieldscanbeleftemptyifyouwantto.
Tosavetime,itisbesttoaddthepersonsyoucallmostoftentotheQuickdialpad.Youcandothisby
tickingtheQuickdialcheckboxwhenyouaddanewentrytoyourAddressbook.
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4.3Addinganddeletingentries
4.3.1Newentry
1.
ClickontheNewbutton.
2.
Enter information in the New entry window for at least following fields: *First name and *Phone
extension.Theotherfieldsareaddedforyourconvenienceandarenonmandatory.
3.
Savetheentrybyclickingontheenabledbutton
OK.
4.3.2Deletingentries
1.ClickontheentryyouwanttodeletefromyourAddressbook.
2.ClickontheDeletebutton.
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4.4Editingentries
1.
Clickontheentryyouwanttochange.
2.
ClickontheEditbutton.
3.
Edittheinformationforthisentry.
4.
StoreyourchangesbyclickingonOK.
4.5Sortingentries
The contact persons can be sorted on the 8 different fields: Last name, First name, Phone, Mailbox,
Department,Info,DialaccountandQuickdial.
1.
Clickonafieldandanarrowwillappearlikeintheexamplebelow:Lastname.
2.
Clickagainonthearrowtosortthelistinascendingordescendingorder.
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5.Volumecontrol
You can easily control the incoming and outgoing volume of IDEFISK. Adjust the volume by
movingthesliderstotheleft(lesssound)ortheright(morevolume).
If you want to disable/enable the incoming/outgoing sound, click on the icon of the Speaker,
respectivelytheMicrophone.Theiconswillturnredwhenthesoundismute.
AlsonotetheAudiolevelindicatorswithinthesliders.Theyindicatetheoutgoingandincoming
soundrespectively.
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6.Log
ToopentheLog,youmusteither:
rightclickonIDEFISKwithyourmouseandchooseShowLogfromthepopupmenu.
pressAlt+Lonyourkeyboard.
TheLogwindowcontainsusefuldetailedinformationaboutthesequenceofevents,andthetimethey
tookplace.ThisinformationreferstointernalIDEFISKprocessesaswell,whichmakesitveryuseful
formoreadvancedusers.
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7.History
7.1AccessingtheHistory
YoucanopentheHistorybyclickingontheHistorybutton.
When in the History window you click on an entry of a Missed call, you can call your contact
person by clicking on the enabled Dial button. You can also scroll up and down to see the
chronologicalsequenceofevents.
YoucanalsochoosetoClearthecontentorClosetheHistorywindow.
ForeachphonecalltheHistorycontainsthefollowinginformation:
Dateandtimeofcalling.
Statusofthecall.Thisisoneofthefollowing:
missed
unanswered
newvoicemailmessages
incoming
outgoing
Name/Numberofcalled/callingperson.
Phonelineusedforthecall.
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7.2Callinformation
Everytimeyoudialorreceiveacall,anInfopadpopsontopoftheIDEFISKwindow.
TheInfopadisshowinginformationabout:
ThecallerIDofthecallerparty
Thecodecthecallerisusing
Thetypeofprotocolusedforthecall
Theaccountthatreceivesthecall
Thestatethecurrentlineisin.Thiscouldbeoneofthefollowing:
Upwhenyouortheotherssidepicksupthecall
Downwhenyouortheothersidehangsupthecall
Ringingwhenyouortheothersideisstillringing
WaitforAnswerwhenyouhavedialledandwaitfortheothersidetorespond
Activethelineisinactivestatewhenearlymediaisdetected
Diallingwhenyouareinastateofdiallingbeforebeingconnected
ResolvingPortthelineisinastateofresolving1theportforSTUN
CalldurationthetimeelapsedsincetheInfopadappears
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8.Options
8.1Accessingtheoptions
8.1.1Optionsmenu
YoucanaccesstheOptionsMenuofIDEFISKinthreeways:
rightclickontheIDEFISKiconinyoursystemtrayoronthephoneitselfandthefollowing
popupmenuappears
pressAlt+Oonyourkeyborad
clickontheoptionsbutton
Inallcasesthefollowingscreenwillpopup:
ClickontheoptionintheOptionTreeyouwanttochangethesettingsfor.
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8.2SIPaccounts
8.2.1AddanewSIPaccount:
EnteranaccountnameandpresstheOKbutton.
Each new account is added under the SIP accounts options in the Options Tree.To delete an
existingSIPaccount,clickontheaccountnameinOptionsTreeandpressDelonyourkeyboard.
Aconfirmationpopupwillappear:
Afterenteringanaccountname,presstheOKbutton.NowyoucanaccesstheSIPaccountoptions.
TheSIPaccountoptionslookasfollows:
Domain
Enterthehostname,specifiedbyyourVoIPserviceprovider.
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Username
Entertheusernamegiventoyouforregistration/authorization.
Password
Enterthepasswordgiventoyouforregistration/authorization.
CallerIDName
EnteryourCallerIDname.Thecalleeside,ifcapable,willbeseeingthisCallerIDnamewhenever
youcall.
DonotforgettoapplyallchangesbyclickingontheApplybutton.
PleasemindthatalladdedSIPaccountsarelistedintheSIPaccountsoverviewtable.Asclearly
visiblefromthepicturebelow,itdisplaystheAccountname,UsernameandDomain,aswellaswhether
thechosenaccountisRegistered(True)ornot(False).TheSIPaccountsoverviewisaccessibleby
clickingonSIPaccountsintheOptionsTree.Notethatallfields(exceptforRegistered)couldbe
sortedalphabeticallyorcounteralphabetically.TheRegisteredaccountsmaybesortedbyTrueor
False.
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8.2.2SIPAdvancedaccountoptions
Youcanenable/disabletheAdvancedaccountoptionsbyticking/untickingtheAdvancedoptions
checkboxatthebottomoftheOptionswindow.
Useoutboundproxy
Thisoptionisforoutgoingcallsthroughaproxyserver.EnterthehostnameortheIPaddressofthe
desiredoutboundproxyinthefieldbelow.
Voicemailextension
Entertheextensionatwhichyouwouldcheckyourvoicemailmessages.
Registeronstartup
ThisoptionisforautomaticallyregisteringthecurrentaccounteachtimeIDEFISKstartsup.
Dontplayringbacktones
Tickthischeckboxtomuteallringbacktones.
Customcodecs
Youcanchoosetosavethecustomisedselectionandorderofcodecsforthisaccount.TheAudio
codecsforthechosenaccountarehandledquitelikeinthegeneralAudiocodecs.
Thedropdownmenuatthebottomrevealsthefollowingoptions:
UsedefaultSTUN
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ChoosetheSTUNserver,setintheProtocoloptions.TosetthedefaultSTUNserver,gototheSTUN
optionsintheAdvancedProtocoloptions.
UseCustomSTUN
ChooseacustomSTUNserver.TheSTUNoptionsforthechosenaccountarehandledquitelikeinthe
generalSTUNoptions.
DontuseSTUN
ThisoptionisforthecaseinwhichyoudonotneedaSTUNserverforthisaccount.
DonotforgettoapplyallchangesbyclickingontheApplybutton.Afterapplyingthechanges,the
AudiocodecsoptionsandtheSTUNoptionsforthecurrentaccountappearunderneathitsnamein
theOptionsTree.
8.3IAXaccounts
8.3.1AddanewIAXaccount
EnteranaccountnameandpresstheOKbutton.
Each new account is added under the SIP accounts options in the Options Tree.To delete an
existingSIPaccount,clickontheaccountnameinOptionsTreeandpressDelonyourkeyboard.
Aconfirmationpopupwillappear:
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Afterenteringanaccountname,presstheOKbutton.NowyoucanaccesstheIAXaccountoptions.
TheIAXaccountoptionslookasfollows:
ServerHostname/IP
EntertheIPaddressofyourVoIPPBXortheIPaddressgiventoyoubyyourVoIPServiceProvider.
Username
Entertheusernamegiventoyouforregistration/authorization.
Password
Enterthepasswordgiventoyouforregistration/authorization.
CallerIDName
EnteryourCallerIDname.Thecalleeside,ifcapable,willbeseeingthisCallerIDnamewhenever
youcall.
CallerIDNumber
EnteryourCallerIDnumber.Thecalleeside,ifcapable,willbeseeingthisCallerIDnumber
wheneveryoucall.
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PleasemindthatalladdedIAXaccountsarelistedintheIAXaccountsoverviewtable.Asclearly
visiblefromthepicturebelow,itdisplaystheAccountname,UsernameandHost,aswellaswhetherthe
chosenaccountisRegistered(True)ornot(False).TheSIPaccountsoverviewisaccessiblebyclicking
onSIPaccountsintheOptionsTree.Notethatallfields(exceptforRegistered)couldbesorted
alphabeticallyorcounteralphabetically.TheRegisteredaccountsmaybesortedbyTrueorFalse.
8.3.2IAXAdvancedaccountoptions
Youcanenable/disabletheAdvancedaccountoptionsbyticking/untickingtheAdvancedoptions
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Context
ContextsplayanorganizationalrolewithinanAsteriskdialplanandalsodefinescope.Youcanview
contextsasawaytokeepdifferentpartsofthedialplanseparate.Thiscomeshandyforproviding
differentreceptiondestinationsfordifferentcompaniesthatsharethesameAsteriskserver.Anycall
thatAsteriskhandleswillbegininacertaincontext.Theinstructionsdefinedinthiscontextwill
determinewhatthingsmayhappentothecall.Withthisoptionyoucanchangethecontextatwhich
yourIAXaccountisworking.
Voicemailextension
Entertheextensionatwhichyouwouldliketocheckfornewvoicemailmessages.
Registeronstartup
ThisoptionisforautomaticallyregisteringthecurrentaccounteachtimeIDEFISKstartsup.
Dontplayringbacktones
Tickthischeckboxtomuteallringbacktones.
Customcodecs:Youcanchoosetosavethecustomisedselectionandorderofcodecsforthisaccount.
TheAudiocodecsforthechosenaccountarehandledquitelikeinthegeneralAudiocodecs.
DonotforgettoapplyallchangesbyclickingontheApplybutton.Afterapplyingthechanges,the
AudiocodecsoptionsthecurrentaccountappearunderneathitsnameintheOptionsTree.
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8.4Protocoloptions
Youcanenable/disabletheAdvancedProtocoloptionsbyticking/untickingtheAdvancedoptions
8.4.1SIPoptions
Port
YoucanchangethedefaultportthatSIPisusing.ThedefaultportforSIPis5060asshowninthe
exampleabove.
8.4.2IAXoptions
Port:
YoucanchangethedefaultportthatIAXisusing.ThedefaultportforIAXis4569asshowninthe
exampleabove.
8.4.3RTPoptions
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Port
YoucanchangethedefaultportthatRTPisusing.Theportnumbercouldrangefrom8000(default)
to8100.
Mediaaddress
TheMediaaddressisnegotiatedbytheSIPinorderfortheRTPtofollowthecorrectaddress.The
defaultMediaaddressistheexternalIPofyournetwork.
OnstartupIDEFISKtriestoselectexternalIP.IncasenoexternalIPispresent,IDEFISKselectsthe
internalIP.
8.4.3.1AdvancedRTPoptions
Youcanenable/disabletheAdvancedRTPoptionsbyticking/untickingtheAdvancedoptions
Sessionname
EnteraSessionnameforalltheRTPsessions.
Username
EnteryourpreferableUsername.
URL
EnteryourURL.
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Email
EnteryourEmailaddress.
8.4.4STUNOptions
EnableSTUN
TickthischeckboxifyouhaveaSTUNserver.
ServerHostname/IP
EntertheIPaddressofyourSTUNserverortheIPaddressgiventoyoubyyourVoIPService
Provider.
Port
YoucanchangethedefaultportthatSTUNisusing.ThedefaultportforSTUNis3478asshownin
theexampleabove.
8.4.4.1AdvancedSTUNoptions
Youcanenable/disabletheAdvancedRTPoptionsbyticking/untickingtheAdvancedoptions
Refreshperiod
Youcanchangetherefreshperiod(inseconds)fortheSTUNserver.Theinitiallysetvalueis30
secondsasintheexampleabove.
38/44
8.5Audiooptions
8.5.1General
YoucanadjusttheGeneralaudiooptions.AlwaysconfirmyoursettingsbyclickingApply.
Customringtonefile
Youcanbrowsetoapreferredringtoneorenterthefilepath.Aringtonefilemustbean8kHz16bit
Monowavefile(.wav).AvailableinIDEFISKBIZonly.
Muteearlymedia(outgoingcalls)
Youcanchoosetoenable/disablehearingringtonewhenyoudialacall.Alsoblocksearlymedia.
AvailableinIDEFISKBIZonly.
Ringwhentalking(incomingcalls)
Youcanchoosetoenable/disabletheringtone,whileinamiddleofaconversation.Theoptionis
availableinIDEFISKBIZonlyandisenabledinIDEFISKFREE.
Micboost
Toturnupthevolumeofyourmicrophone,tickthisoption.Pleasemindthatthismightnegatively
affectsoundquality.
RingthroughPCspeaker
39/44
TickthisoptionifyouwanttouseabeepfromyourPCspeaker.Pleasemindthatthisdoesnotmute
theringingthroughyourheadphonesorspeakers.AvailableinIDEFISKBIZonly.
8.5.2.Audiodevices
Selectinput/output/ringingdevice
Youcanselectyouraudioinput/output/ringingdevice(headphones)fromeachcorresponding
dropdownmenu.Pleasemindthatthedriversforthesedevicesmustbeproperlyinstalledand
recognizedbyWindows.
Echocancellation
Tickthisoptionincaseofanechotailtothespeech.
8.5.3.Audiocodecs
TheCodecoptionslookasfollows:
Youcanchooseamongthefollowingcodecs:
-
GSM
Rawlaw(G.711)
RawALawdata(G.711)
40/44
Speex Audio
iLBC
Thesearethedefaultsettingsfortheaudiocodecs.Theywillbeusedbyallaccountsunlessthe
customcodecsperaccountareused.
IfyouwanttouseanyoftheAvailablecodecsyouhavetoselectitandthenpresstherightdirection
arrow.
IfyouwanttousestopusinganyoftheSelectedcodecsyouhavetoselectitandthenpresstheleft
directionarrow.
ArrangethecodecprioritybydraggingthebluenumbersoftheSelectedcodecsupanddown.The
codecwiththelowestnumberhasthehighestpriority.
41/44
8.6Generaloptions
8.6.1General
ThewindowoftheGeneraloptionslookasfollows:
Startminimized
TickthisoptioninorderforIDEFISKtostartupminimisedinyoursystemtray.
StartwithWindows
TickthisoptioninorderforIDEFISKtoautomaticallystartupwhenopeningWindows.
8.6.2Callevents
TheCalleventsoptionslookasfollows:
42/44
Recordpath
Hereyoucanchoosethedirectoryinwhichyouwouldlikethecallstobesaved.Thecallsaresaved
throughtheRecordcallsoptionin16bit8kHzwavefiles(.wav).Pleasemindthatyouneedfreedisk
spaceinorderforIDEFISKtorecordallyourcalls.
Recordcalls
TorecordallthephonecallsmadewithIDEFISK,tickthecheckboxforthisoption.
Automaticpopuponincomingcall
ChoosethisoptionifyouwantIDEFISKtopopupwhenthereisanincomingcall.
Popupmenuonincomingcall
Whenthisoptionischecked,thefollowingpopupwindowappearseverytimeyouhaveanincoming
call:
43/44
8.7About
OnthescreenAboutyoucanfindmoreinformationabouttheversionofIDEFISKinstalledonyour
computer.Toaccessit,rightclickonIDEFISKandchooseheAboutoptionatthebottom.
8.8UpgradingtoIDEFISKBIZ
IfyouchoosetoswitchtoIDEFISKBIZ,simplyrightclickonIDEFISKforthepopuptoappearand
chooseUpgradingtoIDEFISKBIZ.
44/44

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