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ComputerWeekly – Evolution of internet protocol virtual private


network
By Fran Howarth, Principal Analyst, Quocirca Ltd

separately by visiting each remote site. This


Many organisations today operate in complex, made them costly and complicated to manage -
distributed environments that encompass especially in large, complex deployments.
multiple branch offices spread across diverse
geographical locations, some of which may be To address these issues, IPSec VPN suppliers
subsidiaries or affiliated companies. For most of have added features and functionality to their
these, access to centralised IT resources is a products in recent years, aimed at easing
must. And they also need to provide access to management issues, beefing up security, and
those IT resources for an expanding army of expanding coverage to a wider range of
mobile workers and for external users. Remote communications mechanisms, devices and
access has become a fact of life. computer operating systems. This has resulted
on a new generation of more advanced IPSec
To provide secure remote access to employees - VPN products coming onto the market.
and increasingly to business partners, suppliers
and users – virtual private networks (VPN) have According to its users, one of the forerunners
emerged as the technology of choice. The among those suppliers is NCP Secure
majority of VPN deployments are one of two Communications of Germany. MAN
flavours. Secure socket layer (SSL) VPNs require Nutzfahzeuge, a supplier of trucks, buses, diesel
just an internet browser for setting up a VPN engines and industrial machinery, has been a
connexion and are an effective remote access long-term client of NCP, but surveys the market
solution for large numbers of remote and ad hoc every year to evaluate products offered by other
users. VPN suppliers. It has been unable to find another
product that offers the breadth of functionality of
However, SSL VPNs generally work best with NCP's technology, which it defines as a suite of
web-enabled applications. For client-server or products.
highly customised applications, such as most in-
house user relationship management systems, And that is an accurate description. NCP's
application programming interfaces must be enterprise-class products offer powerful
written, which is an expensive undertaking. And centralised management capabilities that provide
they cannot be used for peer-to-peer one single point of administration for creating,
applications that are coming into greater use, distributing and configuring user profiles, digital
allowing more effective collaboration. certificates and software updates without the
need to physically visit each device under
The other main alternative is an internet protocol management to install software agents. This
security (IPSec) VPN, most commonly used for considerably cuts down on the number of
office-to-office connexions, such as a branch administrative resources required to implement
office connecting to headquarters, or for a small and maintain deployments, as well as reducing
number of trusted users accessing the corporate costs.
network. The advantage of IPSec VPNs is that
they can provide access to any type of For MAN, this is something of vital importance
application running on the network and can give since it uses NCP's technology for providing
a user the same experience as if they were access to central IT resources for facilities
physically located in the main office. throughout the world, including remotely
managed servers for affiliated companies. The
The disadvantage is that they have traditionally centralised management server also interfaces
required that a software agent be installed on with a wide array of backend systems, including
every endpoint connecting to the network and an integrated remote authentication dial-in
that administrators configure each device

© 2008 Quocirca Ltd http://www.quocirca.com +44 118 948 3360


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service (Radius) server for authentication and
access control of users.

Enhanced security features include the provision


of network access controls (NAC) for ensuring
endpoint security for all devices under
management, making certain that all devices
conform with security policies, including mobile
devices. All security parameters set are locked
so that they cannot be changed by users and
security controls are enforced by a personal
firewall for every endpoint connecting to the
network.

The high levels of security are not lost on NCP's


clients. For DATEV, a co-operative that develops
software applications and provides IT services to
tax consultants, auditors and lawyers, security
was a key factor in its decision to license NCP's
technology owing to the robust levels of
professional confidentiality that are required for
it to comply with Germany's strict Tax Advisory
Act. In proving such compliance, the full logging
and reporting capabilities that are included in
NCP's VPN platform are a must.

One other differentiator of NCP's technology


among those mentioned by its clients is the
broad device and technology support that is
offered out of the box, including a wide range of
operating systems, devices and communications
methods. VR Netze, which provides data
processing and IT services to co-operative banks
throughout Germany and abroad, says that NCP
is the only supplier that it could find offering
support for Windows XP and Vista operating
systems in the 64-bit versions, as well as for
Linux and a wide range of mobile operating
systems. It also appreciates that NCP future-
proofs its technology, adding support for new
technologies when they come onto the market.

With a 21-year heritage and a clear focus on the


remote access market, NCP is one of the
industry's best kept secrets, best known in its
core German-speaking markets. But that is
changing. It can boast a substantial number of
international clients, many of them
multinationals, and is now setting its sights on
the world stage by engaging with an extended
range of partners. Any organisation looking for
remote access management expertise would do
well to include NCP in its evaluations.

© 2008 Quocirca Ltd http://www.quocirca.com +44 118 948 3360


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About Quocirca
Quocirca is a primary research and analysis company specialising in the business impact of information technology
and communications (ITC). With world-wide, native language reach, Quocirca provides in-depth insights into the
views of buyers and influencers in large, mid-sized and small organisations. Its analyst team is made up of real-
world practitioners with first hand experience of ITC delivery who continuously research and track the industry
and its real usage in the markets.

Through researching perceptions, Quocirca uncovers the real hurdles to technology adoption – the personal and
political aspects of an organisation’s environment and the pressures of the need for demonstrable business value in
any implementation. This capability to uncover and report back on the end-user perceptions in the market enables
Quocirca to advise on the realities of technology adoption, not the promises.

Quocirca research is always pragmatic, business orientated and conducted in the context of the bigger picture. ITC
has the ability to transform businesses and the processes that drive them, but often fails to do so. Quocirca’s
mission is to help organisations improve their success rate in process enablement through better levels of
understanding and the adoption of the correct technologies at the correct time.

Quocirca has a pro-active primary research programme, regularly surveying users, purchasers and resellers of ITC
products and services on emerging, evolving and maturing technologies. Over time, Quocirca has built a picture of
long term investment trends, providing invaluable information for the whole of the ITC community.

Quocirca works with global and local providers of ITC products and services to help them deliver on the promise
that ITC holds for business. Quocirca’s clients include Oracle, Microsoft, IBM, Dell, T-Mobile, Vodafone, EMC,
Symantec and Cisco, along with other large and medium sized vendors, service providers and more specialist
firms.

Details of Quocirca’s work and the services it offers can be found at


http://www.quocirca.com

© 2008 Quocirca Ltd http://www.quocirca.com +44 118 948 3360

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