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Center for Family Managed Business S. P.

Jain Institute of Management & Research

FMB 16 A,B P3 C1 Aug 30-Sep 4

ASSIGNMENT SHEET
Theme Operations Management Classification of Operating System

NO. 124

Assignment

Objective

Plot your organization on the Volume Variety Matrix (for manufacturing organisations) or Schmenner's Matrix (for service organizations) and evaluate your organisation on its competancies.Plot main competitor's perceived position on the matrix. Check if there is a need to move your organization. If yes, what issues need to be strengthened? Help the students from both Manufacturing as well as Service Organisations to Identify the Operating system where they belong and the skill sets and equipments critical for their position. 1. All the services can be plotted on the four quadrants of the SCHEMENNERS MATRIX on the basis of Degree of Labour Intensity and Degree of Interaction and Customisation. Degree of Labour Intensity = labour cost / value of plant and equipment

Concepts

Degree of Interaction and customization Interaction : Degree to which the customer can intervene in the process (e.g. restaurant), is not duration of contact (e.g. lectures) Customisation : Degree to which the service provided is tailored to the needs of the customers 2. The manufacturing Organizations can be broadly classified as: I. Continuous Process Plants High Volume & No variety eg. Cement, sugar II. Line Flow Plants High Volume & very few Variety eg. Soaps, Biscuits III. Batch Process Less Volume but more variety eg. Pumps, compressors IV. Job Shops Low Volumes but high variety eg. Tailor, Operation theatre Projects High Variety Reference Guidelines Class Notes For Manufacturing Organizations plot your position on the Volume Variety Matrix And Service Organisations plot your position on Schmenner's Matrix

Center for Family Managed Business S. P. Jain Institute of Management & Research

FMB 16 A,B P3 C1 Aug 30-Sep 4

ASSIGNMENT SHEET
Theme Assignment

NO. 125

HRM- Compensation & Benefits /Reward and Recognition Name of your company and which industry you are into. Give the broad numbers of Managerial, Technical, Supervisory and worker level employees and their respective wage/salary costs (monthly) What have been the Compensation policies/structure of your company? Do you have a performance-linked Incentive scheme for your sales/manufacturing workforce? If so, provide the details (Slabs, average outflow per employee, frequency of payment etc) Are the employees happy with the compensation ? How do you gauge/measure their satisfaction/dissatisfaction with their compensation? How do you reward our employees and how often? What non- monetary rewards are included in your compensation system? How does your Reward system compare with Competition ? Are you able to retain committed/competent people? How many people have left the company in the last 5 years? What have been the primary reasons for their leaving the company ?How many of these left seeking higher salaries

Objective Concepts

Reviewing your compensation and reward policies in your organization and identifying the gaps for better performance and employee retention Compensation and benefits Rewards and recognition Class Notes

Reference

Guidelines

Read all the questions asked . Visit the person who prepares the salary and benefits of the employees . Look into the wage bill of all employees of at least past 6 months. Your answers should be very crisp and comprehensive. Clearly mention if anything asked above is not practiced in your organization and explain the reasons for the same.

Center for Family Managed Business S. P. Jain Institute of Management & Research

FMB 16 A,B P3 C1 Aug 30-Sep 4

ASSIGNMENT SHEET

NO.

126

Theme

Financial Management: Raising Funds through Strategic Investors a) What is the difference between strategic investors and financial investors? b) What do you mean by controlling stake and strategic stake?

Assignment Objective To understand the investment strategy of PE/VC including their investment objectives, preferred sectors and exit strategies. To see if option of funding through PE/VC is viable in your business and will acclimatize you to their workings and how to negotiate with them.

Concepts

Understand types of strategic investors like PE, VC, angel investors Understand their goals, preferences and investment strategies Exit strategy of strategic investors Is this source of finance viable for your business? Its implications? like www.sidbiventure.co.in/, www.indiavca.org/ ,

Reference

Online resources www.vcindia.com\

Guidelines

Submit on the site as a Word document

Center for Family Managed Business S. P. Jain Institute of Management & Research

FMB 16 A,B P3 C1 Aug 30-Sep 4

ASSIGNMENT SHEET Theme Leadership: Assertive Communication

NO.

127

1.) Why does 'Leadership' promote 'Assertive Communications' 80 % of the time ?

Assignment 2.) Why do leaders need to have a very high self esteem ?
3. ) How would You Intuitively manage team members who are in the 'Empathisers' 'Challengers' - 'Admirers' and 'Disapprovers' Categories...Give Your own answers and explanations using Your own creativity !

Objective Concepts Reference Guidelines

Promote assertive communication while interacting with stakeholders 4 styles of communication focusing on assertive communication

Class notes Include real life examples wherever possible

Center for Family Managed Business S. P. Jain Institute of Management & Research

FMB 16 A,B P3 C1 Aug 30-Sep 4

ASSIGNMENT SHEET
Theme Assignment Objective Concepts Reference Type Guidelines

NO. 128

Center for Family Managed Business S. P. Jain Institute of Management & Research

FMB 16 A,B P3 C1 Aug 30-Sep 4

ASSIGNMENT SHEET

NO. 129

Theme Assignment Objective Concepts Reference Guidelines

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