NAME

Address • City, State, Zip

Home Number • Cell Number • Email Address

LEADERSHIP: EXECUTIVE/ADMINISTRATIVE ASSISTANT, OFFICE MANAGER

Executive Assistant/Office Manager with extensive experience delivering critical corporate support
for world-class companies such as Fortune 500 leaders XXX and XXX. Cultivate excellent
relationships with executive teams including CEO and COO. Instrumental to sales and marketing
organization success, introducing key improvements and driving revenue growth. Versatile skill base
includes presentation development, executive calendars, travel arrangements, trade shows, reports,
cost savings, and meeting coordination. Conversational Spanish language proficiency.

Executive Relations • Organizational Skills • Project Management • Policies • Cost Reduction

Process Streamlining • Sales Growth • Departmental Reports • Scheduling • Communications
Time Management • Expense Reporting System • Conferences • Customer Relations

PROFESSIONAL EXPERIENCE
Career Note: Currently completing Business Administration coursework at Community College I.

COMPANY I, Location • 2007 to 2008

Top manufacturer of professional audio visual system products and equipment.
Sales Administrator
Facilitated Sales VP overall office management, delivering direction to sales operations team of 4
and supporting 8 VP direct reports. Set key project and assignment priorities. Proactively managed
calendar, project list, reports, correspondence, and task list for VP. Originated agendas,
presentations, and minutes for meetings; coordinated customer, executive, sales, and department
meetings. Served as VP assistant for critical business projects, managing timelines. Provided
executive sales reports, developing national accounts forecasts with executive team. Initiated travel
arrangements and processed expense reports. Updated organizational charts and worked with new
hires during on-boarding process including desk setup and corporate training.
 Boosted sales by 20% via SharePoint-based Customer Large Project Tracking System for
$250,000+ projects, collaborating with IT for system delivering data visibility and process
streamlining.
 Delivered project within aggressive 6-month schedule, testing system functionality, developing
cross-functional relationships, and generating 100% successful reporting solution.
 Lifted team capabilities, strengthening communications through project leadership and training.
 Established new standard operating procedures (SOPs) and new employee job descriptions.
 Fostered excellent relationships with customers, following up with sales inquiries and delivering
product data and marketing collateral for VP.
 Slashed expenses while bolstering time management and efficiency through process upgrades.
 Served as key liaison with Marketing, synchronizing product promotions and new support hotline.

COMPANY II, Location • 2006 to 2007

Global manufacturing firm specializing in healthcare products, coatings, and chemicals.
Administrative Assistant/Office Manager
Spearheaded conference, meeting, and training seminar development for Market Manager/Finance
Manager. Developed presentations, agendas, meeting materials, and meeting minutes. Organized
managers’ calendars, email, and correspondence. Scheduled external student training courses,
creating product catalogs, marketing materials, and brochures for training. Directed regional file audit
control, updating files as necessary. Originated purchase orders, check requests, and rebates.

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COMPANY II continued:
 Accelerated sales growth, closely managing Top 10 customer list for Market Manager.
 Launched Company II Expense Management System, cutting costs by optimizing expense
reporting, auditing processes, and training all regional staff on operation.
 Saved $8,000 per terminated employee through Employee Indebtedness Program, tracking
equipment issued to each staff member.
 Instrumental to successful client loan agreement process, collaborating with customers for loan
applications and P&L documents, checking credit, and developing loan packages.
 Provided regional leadership, quickly responding to policy, procedure, and training inquiries.
 Negotiated agreements for maintaining with phone, shipping, facilities, and utilities vendors.
Career Note: Attended The National Personal Training Business from 2005 to 2006. Details on request.

COMPANY III, Location • 1992 to 2005

Leading international coating and specialty product/service company with $X billion in annual sales.
Senior Executive Assistant
Orchestrated CEO, CFO, and VP strategic executive support, originating analysis, reporting, project
monitoring, and strategy plans for insightful corporate decision making. Uncovered industry trends
via comprehensive research. Set CEO project and task priorities, managing schedule, emails,
reports, and communications. Screened phone calls and delivered appropriate follow-up. Developed
private air travel arrangements for Board Members and set complicated domestic/global travel plans,
negotiating competitive hotel rates. Processed expense reports and monitored corporate credit card
reconciliations. Managed wide range of business activities including global statistical/marketing data
coordination, budget management, and sales team bonus and commission processing.
 Known as trusted aide to CEO, building reputation for organization and time management skills.
 Emphasized confidentiality throughout acquisition processes, setting up critical private meetings.
 Focused on employee morale during acquisition, initiating CEO meetings throughout process.
 Expanded corporate presence, planning annual global sales conferences and trade shows.
 Built excellent relationships with global client base, resolving issues and serving as first point of
contact for the CEO.

FORMAL EDUCATION

Business Administration Coursework

Community College I, Location

PROFESSIONAL DEVELOPMENT

Speed Writing and Dictation Coursework (Typing Speed: 75 wpm)

Professional Organizing Workshops and Training Programs

PROFESSIONAL AFFILIATION

National Association for Professional Organizers (NAPO)

LANGUAGE SKILLS

Conversational Spanish

TECHNICAL SKILLS

Microsoft Office Suite (Word, Excel, PowerPoint, Access, Outlook, Visio, SharePoint)
MFG/Pro • CRM • SAP

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