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»Special Report: Distributor’s Toolbox


INTELLIGENCE FOR THE GLOBAL DRINKS BUSINESS JULY 15, 2009

BEVERAGEWORLD

Gold
Rush
Florida-based beer distributor Gold Coast Beverage
shines bright with its most recent expansion.
»
(L TO R) ERIC LEVIN, president,
Felix Williams, CEO and Ross Levin,
executive vice president of operations.

» Highlights From
Beverage Forum 2009
THE RIGHT VEHICLE SAVES HIS BUSINESS MONEY. WE SHOW HIM HOW.
OUR EXPERTS HELP HIM CHOOSE FROM A WIDE SELECTION OF VEHICLES. MANY ARE WORK-READY, SO

DOWNTIME CAN BE AVOIDED. WE CAN DO THE SAME FOR YOU. Professionally-trained staff. Work-ready vehicles.

Extended hours. Expanded service bays. gmbusinesscentral.com

YOU’RE THE BUSINESS.


WE’RE THE DEALERSHIP.
©2009 GM Corp.
[ JULY2009
Volume 128 • Number 7 • Issue 1800
]

FEATURES
20 Cover Story: Striking Gold
With strategic acquisitions under its belt and a rapidly
expanding business, Gold Coast Beverage is jumping the
economic hurdles and going for the gold.

26 Distributor’s Toolbox:
A look at some of the tools that can
ease today’s distribution challenges.

38 A look back at Beverage Forum 2009

44 The 2009 Financial Report

DEPARTMENTS
BEVBEAT 72 High Country Beverage
8 SABMiller to Reduce 74 Minhas Craft Brewery
Emissions • PepsiCo Opens 75 Saratoga Liquor
‘Green’ Plant in China 76 S.R. Perrott
14 New Beverages 77 Nappi Distributors
18 Market Metrics

60 Epic Enterprises
UPCLOSE WITH... 62 Pepsi-Cola Bottling Co.
48 BOCCCHO of Davenport
52 Bay Area Beverage Co. 64 Burke Distributing Co.
53 Beer Capitol 66 Matesich Distributing Co.
56 Beverage Alliance 68 Del Papa Distributing Co.
57 Refreshment Services Pepsi 70 Guiffre Distributing Co.
Beverage World Vol. 128, No. 7 (ISSN 0098-2318, USPS 526-550) is published monthly by Ideal Media LLC., 303 East Wacker Drive, 21st Floor, Chicago, IL 60601. Tel: 312-456-2822. Subscription rates for US: $89.00/one year, $139.00/two
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BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_3


[ JULY2009
Volume 128 • Number 7 • Issue 1800
]

DEPARTMENTS CONTINUED
BEVSOLUTIONS R&D
83 Sweetener Alternatives
Supply Chain PLUS
78 The Warehouse Wishlist Packaging 6 Editor’s Note
85 The Latest on 88 Operations Observations
Lightweighting 95 Road Ways
96 BevSource: Supplier News
Distribution
& New Products
89 LiftGate Tips 97 Classifieds
91 Fleet of the Month: 98 Ad Index
Standard Sales—Littleton, Colo.

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[EDITOR’SNOTE] BEVERAGEWORLD
Kevin Francella, Group Publisher Beverage World
+1.646.708.7327 kfrancella@beverageworld.com
EDITORIAL
Jeff Cioletti, Editor-In-Chief
+1.646.708.7303 jcioletti@beverageworld.com
Andrew Kaplan, Managing Editor
+1.646.708.7301 akaplan@beverageworld.com
Heather Landi, Senior Editor

Toasts & Spills +1.646.708.7302 hlandi@beverageworld.com


Jennifer Cirillo, Associate Editor
+1.646.708.7307 jcirillo@beverageworld.com
At the beginning of the summer I came to the startling realization that this is a
particular milestone anniversary of my college graduation (I’m not telling exactly ART
how many years. You’ll have to friend me on Facebook to learn that!) Such Rosanna Bulian, Art Director
+1.646.708.7312 rbulian@beverageworld.com
moments invariably send me spiraling into a fit of nostalgia and thinking about
my college days always means fondly recalling my tenure at Rutgers University’s CONTRIBUTING EDITORS
student-run newspaper. (Shout out to The Daily Targum!) As editorial page editor Michael Bellas, Tom Kelley
of the paper I got to compile the weekly “Laurels & Darts” column, which essen- John Koss

tially gave the thumbs up or thumbs down to whatever was going on that particu- EDITORIAL RESEARCH
lar week. So in the spirit of nostalgia (and summer), I’ve decided to do a beverage Joy Francesconi
version of “Laurels & Darts” (But to avoid a lawsuit from Targum Publishing Co., +1.978.299.3499 jfrancesconi@beverageworld.com
we’ll call it the more liquid-oriented “Toasts and Spills”). PRODUCTION
A big Toast goes to the Brewers Association for another successful Savor: an Jeff Carlson, Production Manager
American Craft Beer & Food Experience. I was lucky enough to attend the inaugu- +1.312.447.5112 jcarlson@idealmediallc.com

ral event last year and the 2009 edition, both in Washington, D.C. A sell-out crowd E-MEDIA
packed D.C.’s National Building Museum to pair fine food with beers from the Amanda Westbrooks, Website Manager
nation’s finest craft brewers. It was once again a highly classy sipping-and-min- +1.312.447.5107 awestbrooks@idealmediallc.com

gling event with subdued music, insightful conversation and interactive education GROUP DIRECTORS
(both at the brewer tables and the salons). I really hope this continues as an annu- Barbara Killeen, Director of Operations and Research
+1.646.708.7325 bkilleen@idealmediallc.com
al event. Heck, I’d vote for semi-annual. Erin Fiden, Group Marketing Director
The lone Spill I will bestow in this edition kind of makes me feel a little dirty. +1.312.447.5103 efiden@idealmediallc.com
Being a fairly green-minded person, it’s always difficult to condemn anything with Delane David, Director of E-Media
an eco-sensitive proposition. However when those entities rely on propagandistic +1.312.447.5106 ddavid@idealmediallc.com

scare tactics to sell a product, it’s time to speak SALES DEPARTMENT


out. In its marketing campaign, the Eco- Jeff Blanch, Northeast/Mid-Atlantic Sales Director
Canteen, a portable reusable container to be +1.203.739.0775 jblanch@beverageworld.com
Lisa Adams, Midwest/West Sales Director
filled by tap/purified water, resorts to mislead- +1.773.871.0757 llark@aol.com
ing sky-is-falling histrionics to sell a few bot- Gabriele Fahlbusch, Europe
tles. (“Plastic water bottles could be poisoning +49.202.271.6915 fahlbusch@intermediapartners.de
you and your family!”) I’ve stated ad nauseum Antoinette Cantwell, Advertising Sales Coordinator
+1.646.708.7315 acantwell@beverageworld.com
in this column how the bottled water industry
represents possibly the most proactively green
beverage segment and it’s unfair to attack it on
the environmental and safety front with such
factual distortions. The International Bottled
Water Association already has filed a com-
plaint against the campaign, so we’ll see how it 200 East Randolph Street, 70th Floor, Chicago, IL 60601
plays out. Jeff Cioletti, editor-in-chief
Kevin Francella, Chief Operating Officer
Let’s end on a positive note, shall we? Last jcioletti@beverageworld.com +1.646.708.7327 kfrancella@idealmediallc.com
month the Big Apple played host to the first-
ever New York Sake Experience Week, celebrating Japan’s most famous contribu- EDITORIAL OFFICES 90 Broad St., Suite 402, New York,
NY 10004 +1.646.708.7300 Fax: +1.646.708.7399
tion to global alcohol beverages. To kick things off, the folks behind Gekkeikan beverageworld.com REPRINT INQUIRIES Lisa Abelson
Sake, in conjunction with Sidney Frank Importing Co. and Southern Wine & +1.516.379.7097 labelson@optonline.net SUBSCRIPTION
Spirits of New York, hosted an exclusive tasting of select Gekkeikan sakes at the INQUIRIES +1.847.763.9627 bw@halldata.com LIST
RENTALS Postal, Bart Piccirillo, +1.845.731.2768 bart.picciril-
upscale Eastern eatery Japonais. The week likely will do wonders to boost sake’s
lo@edithroman.com; Shawn Kingston, +1.845.731.3828
profile among US consumers so it’ll be interesting to see how the event—and the shawn.kingston@epostdirect.com COPYRIGHT CLEARANCE
rice wine itself—continues to grow in popularity. It was the Toast of the town. BW CENTER +1.978.750.8400 copyright.com

6_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


BEVBEAT
MARKET UPDATE
news and analysis on a changing market

SABMiller to Cut Fuel Emissions


With its new environmental initiative, the brewer hopes to reduce fossil fuel emissions
from its beers by 50 percent within its on-site operations.

S
ABMiller, one of the world’s leading brewers, is setting out to
reduce fossil fuel emissions from its beers by 50 percent per
liter of beer produced by 2020. The company aims to achieve
this through greater energy efficiency and by utilizing renewable
energy sources such as brewing by-products and agricultural waste. 
SABMiller anticipates that this initiative will enable it to contain
absolute emissions across its 200 beer brands at their 2008 level by
2020, despite production volume growth.
The new target relates to the to reduce our water consumption by 25
fossil fuel emissions generated from percent per hectoliter of beer by
energy used within SABMiller’s on-site 2015—a target towards which we are
operations. already making progress.” twice as often—around 40 cycles
“Climate change is an issue of grow- The company also is committed instead of 20.
ing global concern; with likely impacts to reducing carbon emissions within its The company’s most recent
on weather patterns, water availability value chain. For example, SABMiller’s announcement, which was made at the
and crop yields our business will feel Colombian business, Bavaria, invested end of June, came with the launch of
direct effects,” says Graham Mackay, $145 million to implement ‘super SABMiller’s Sustainable Development
SABMiller CEO. “Our new strategic returnable’ bottles, which have a report for 2009, which also details some
approach to reduce fossil fuel gas emis- reduced carbon impact. These are of the steps that are already being PHOTOGRAPHY BY ONE REDEYE/PHILIP MEECH

sions per unit of product will allow us lighter, shaped to reduce wear taken around the world to achieve the
to contain our emissions by 2020, during transportation and have a emission reduction goal.
despite growth in production volume. special film to protect the surface of These include:
This follows our commitment last year the glass, meaning they can be used • The Czech busi- » CONTINUED ON PAGE 10

INSIDE BEVBEAT

MARKET UPDATE BEVERAGE ROUND UP


Check out photos from the second Named after the family dog, Margo’s
edition of Savor: An American Craft Bark Root Beer offers consumers a
Beer and Food Experience. naturally sweetened root beer.
PAGE 12 PAGE 14

8_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


In this time of rapid change and consolidation, you need a
financial partner with a comprehensive range of services.
To grow your business, you need the ability to take swift action when opportunities come your way. For
years, we’ve helped beverage operators turn their real estate into ready cash through sale-leaseback and
build-to-suit transactions.
Now, with the addition of our newest division, First Beverage Financial Advisors, we provide you with a wide
range of financial services, including debt advisory, mezzanine financing, and mergers & acquisitions.

Call us for an in-depth explanation of our financial solutions.


Bill Anderson Sean McLaren
Chairman & CEO President

First Beverage First Beverage Financial Advisors


310-481-5101 | www.firstbev.com 404-442-8760
[BEVBEAT]
SABMiller to Cut Fuel Emissions
» CONTINUED FROM PAGE 8
ness, Plzenský Prazdroj, has already was installed as part of the expansion
reduced its carbon emissions by more of the Rochees brewery in Rajasthan.
than 50 percent. In addition, biogas This reduces the reliance on fossil fuels
from its wastewater treatment plants is and also generates additional income
now being used as an auxiliary fuel for for local farmers.
brewing. Reducing CO2 emissions SABMiller also will be making the
enabled the brewery to sell surplus results of its Sustainability Assessment
allowances at auction in 2006 and Matrix (SAM) public for the first time.
invest the money in further environ- This is the tool used in all its business-
mental projects. es to measure performance and
• SABMiller India has invested in progress against its 10 Sustainable
renewable energy sources such as agri- Development priorities. The results will
cultural waste, including rice husks. In be contained in an interactive online »
SABMILLER is incorporating sustainability efforts
May 2007, a boiler fired by rice husks tool on its website sabmiller.com. across its global brewing operations.

Pepsico to Open ‘Green’ Plant in China IN MEMORIAM


As part of s $1 billion investment effort, PepsiCo opened its first overseas
Walter Dunn, a former Coca-
“green” plant in China last month in the western city of Chongqing. The
Cola executive who was credited
state-of-the-art beverage facility reinforces PepsiCo’s ongoing strategy to
with pioneering sports marketing
expand in emerging markets and broaden its portfolio.
for The Coca-Cola Company by
PepsiCo plans to fund a variety of major capital programs to grow its man-
his peers, died of cancer June 22

PHOTOGRAPHY (TOP) COURTESY OF NEWSCAST; WALTER DUNN PHOTO COURTESY OF THE DUNN FAMILY
ufacturing capacity in China, particularly in interior and western areas. Over
at the age of 86 in his home in
the next two years, the company expects to open five beverage manufactur-
Atlanta.
ing plants in Kunming, Zhengzhou, Quanzhou, Lanzhou and Nanchang.
After spending 40 years work-
“Despite the current uncertainty in many parts of the world, we have no
ing in various positions for The
doubt that China will remain a powerful
Coca-Cola Company and its bot-
engine of global economic expansion,” says
tlers, Dunn retired in 2000 as the
Indra Nooyi, PepsiCo chairman and CEO.
senior vice president and special
“This is the largest, most ambitious develop-
assistant to the chairman’s office.
ment effort we’ve undertaken in our more
Though his career with the com-
than 25 years of doing business here.”
pany was extensive, he was best
The Chongqing plant is the first “green”
known for leading Coke’s pres-
beverage plant built in China to comply with
tige accounts department.
the sustainable engineering standards
NOOYI known as Leadership in Energy and
Environmental Design (LEED), set by the
Green Building Council. The facility is designed to use 22 percent less water
and 23 percent less energy than the average PepsiCo plant in China. To save
water, the plant utilizes a high-pressure cleaning system, water-free conveyor
belt lubricant and water-saving fixtures. Plant associates re-use water for land-
scaping and general cleaning instead of using potable water. To save energy,
75 percent of the plant’s indoor areas feature natural lighting, including a
skylight in the packing area and warehouse. A roof garden insulates the office
building and saves energy for cooling and heating.
“This plant reflects our deep and long-term commitment to China,” says
Nooyi. “It is also an important milestone in our green journey, on which we
are partnering with the Chinese government, industry and others to continue
to promote the health and longevity of our planet.”

10_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Meltdown bottle is protected by U.S. Copyright.
©2009 VITAL PHARMACEUTICALS, INC.
ALL RIGHTS RESERVED.

*Only Meltdown Drink available at CVS

*When used in conjunction with a low calorie diet and exercise. For healthy individuals over the age of 18. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.
[BEVBEAT]

Savoring the Experience


»
1 WASHINGTON D.C.’s stately National Building Museum
played host to the sold-out second edition of Savor: An
American Craft Beer & Food Experience, presented by the
Brewers Association; 2 The 1,700 attendees got to sample
beers from nearly 70 craft brewers, paired with a variety
of fine food; 3 Boston Beer Co./Samuel Adams founder
and brewer Jim Koch gets wired for an interview. Sam
Adams was among the event’s sponsors.
1 3

A-B InBev Sells Can Plants to Ball Corp.


People News Anheuser-Busch InBev announced earlier this month it is
Heineken N.V. appoints Stefan Orlowski to managing selling four metal beverage can and lid manufacturing plants
director, Scottish and Newcastle UK. Orlowski was the to Ball Corp., a leading supplier of metal and plastic packag-
group commerce director for Heineken N.V… PepsiCo ing to the beverage industry, for $577 million. The can
appoints Tessa Hilado to senior vice president, finance plants were part of A-B InBev’s US metal subsidiary, Metal
and treasurer, reporting to chief financial officer, Container Corporation (MCC).
Richard Goodman… Foster’s appoints David Drearie as As part of the transaction, Ball Corp. will enter into a long-
managing director of its newly created Australian wine term supply agreement to continue to supply A-B InBev with
division, covering the group’s wine business in Australia metal beverage cans and
and New Zealand… Ray Chadwick of Diageo Chateau & lids from the divested
Estate Wines is elected Wine Institute chairman for the plants. The divested can
2009-2010 fiscal year at Wine Institute’s 75th plants are located in Fort
Commemorative Annual Meeting of Members… Pernod Atkinson, Wis., Columbus,
PHOTOS (TOP) BY CRAIGE MOORE

Ricard announces seven new appointments: Brian Fry as Ohio and Rome, Ga., and
managing director of Pernod Ricard Brasil, Victor Jerez the divested lid plant is in
as managing director of Wyborowa, Sergio Marly as man- Gainesville, Fla.
aging director of the Pernod Ricard Benelux Cluster, A-B InBev CEO Carlos
Béatrice Morane as managing director of Pernod Ricard Brito said in a statement, “The sale of this group of soft
Belgium, Erik Zaal as managing director of Pernod Ricard drinks-focused plants represents another step in our de-
Nederland and Christian Barré as managing director of leveraging program, allowing us to rationalize capital while
Demecq Bodega, Spanish affiliate of quality wines. retaining those facilities that remain most relevant to our
beer business.”

12_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


B
[BEVBEAT]

NEW BEVERAGES

Melon Meets Malibu

M
alibu Island Melon is the increasingly turns to the web to that truly melds with the essence
newest flavor to join the view its favorite television shows, of Malibu,” adds Johnson. “In test-
Malibu family, which Malibu has developed web films ing, consumers chose the melon
includes Malibu, Malibu that will appear on video sites flavor as having the best fit with
Tropical Banana, Malibu Mango, Malibu such as Hulu.com and Fox.com. the Malibu trademark and
Pineapple and Malibu Passion Fruit. The bowling-themed videos, ranked it at, or near, the top
“We are thrilled to introduce this created to encourage some in terms of uniqueness and
great new flavor to the Malibu portfo- laughs, promote Malibu Caribbean spirit. Malibu
lio,” says Craig Johnson, Malibu brand Island Bowling, a mobile Island Melon represents a
director at Pernod Ricard USA. “Malibu phone application that allows new opportunity to build
Island Melon delivers a naturally fresh you to bowl “island style” awareness with consumers
ripe Melon taste with a hint of Malibu’s with a melon. The game will and help our trade partners
trademark creamy coconut flavor be available online on the increase sales.”
adding an exciting new dimension to Malibu website, as well as Malibu Island Melon is
the Malibu range.” other sites including available in 1.75-liter, 1-liter,
A digital campaign that taps into the Facebook.com. 750ml and 50ml sizes. The
most popular trends among its core “Melon appeals to both suggested retail price for the
consumers will support its launch. men and women and is a nat- 750ml is $12.99.
Aimed to appeal to an audience that ural extension for the brand malibu-rum.com

Exotic Energy Classic to Contemporary


Power Trip Beverages New Amsterdam Straight Gin
adds a coconut flavored pays homage to the Dutch ori-
energy drink to its gins of gin while taking a con-
expanding roster of vita- temporary cue from The Big
min powered energy Apple—New Amsterdam being
drinks. The new coconut the former name of the original
flavor, initially available Dutch settlement that is today
in 16-ounce cans, was New York City. With a distinc-
born during a business tive bottle design inspired by
trip to Trinidad when Manhattan’s iconic cityscape,
Power Trip Beverage New Amsterdam is a premium
president, Doug Stuart, spirit that includes a balance of
recognized the populari- citrus elements and a lighter
ty of the flavor. In emphasis on juniper berries
efforts to capture that than other gins, resulting in a
flavor of the Caribbean, softer mouth feel, describes
Power Trip teamed up the New Amsterdam Spirits Co.,
with flavor house BRC producers of the gin. New
for the creation of its Amsterdam is available nationwide for a suggested retail
coconut energy drink. price of $13.99. newamsterdamgin.com
powertripbev.com

14_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


NEW SUPER POTENT 2-OUNCE SIZE
[BEVBEAT]
Red Stag Brings Flavor
Beam Global Spirits & Wine,
Inc. and Jim Beam Bourbon
launched last month Red Stag
by Jim Beam, a Kentucky
Straight Bourbon Whiskey
infused with natural flavors.
Through a unique, artisanal
infusion process, natural
black cherry flavors are
infused into four-year-old
Jim Beam Bourbon. The
tasting notes are distinc-
Fruit for the Day tively fruity, describes the
Fruit2day from Hero-WhiteWave is a drinkable and edible fruit snack company, without disguising
with real fruit bits in the bottle that is designed to provide natural the nose of Jim Beam
fruit nutrition. Fruit2day is made with a combination of real fruit Bourbon. The 80-proof Red
pieces, fruit puree and fruit juice without any added sugar or preser- Stag has a suggested retail
vatives. It packs in two servings of fruit and antioxidants in 6.75 price of $17.99, and is
ounces with 110 to 120 calories, depending on the flavor combina- available in 50ml, 750ml
tion: Cherry Grape, Mango Peach, Pineapple Banana and Strawberry and 1-liter bottles.
Orange. The suggested retail price for each two pack is $3.79. beamglobal.com
fruit2day.com

16_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Jones Gets Functional Root Beer With Bark
Margo’s Bark Root Beer grew out of Oscar Youd’s ele-
Jones Soda Co. partnered with
mentary school science fair project. Named after the
Mitsubishi Corp. and Pharma
family dog Margo, a rescued black lab-pit bull mix,
Foods International to introduce
100 percent of the proceeds benefit shelter and res-
Jones GABA, a bev-
cue dog organizations. Available in 12-ounce glass bot-
erage they say
tles, it is an all natural cane sugar root beer with no
improves mental
preservatives. SRP is $1.30 to $1.35. margosbark.com
focus, balance and
clarity, while
reducing stress.
The tea-juice
blend gets its
name, and func-
tionality, from
PharmaGABA, the Life is liquid. (3)
natural form of
GABA (gamma-
aminobutyric
acid), a popular

Every.
ingredient in
Japan. It is avail-
able nationally in Fuji
Apple, Lemon Honey, Nectarine
and Grapefruit. Single serve 12-

Gram. Counts.
ounce cans contain 150 mg of
PharmaGABA and retail for
$2.99. It is 100-percent natural
and ranges from 80 to 90 calo-
ries. jonesgaba.com

Vodka from the Crop


Dubbed “The Cleanest
Vodka,” Crop is artisanal
flavored vodka distilled
from certified organic
American grain grown free
of artificial fertilizers,
pesticides and chemi-
cals. New York-based
Crop Harvest Earth
Co., makers of Crop,
says it is distilled in
such a way that no Accounting for a hefty 60 per cent of your production
carbon treatment or costs, packaging is in truth a weighty consideration.
charcoal filtering is But happily Krones has its own PET design people: our
required. Crop is avail- lightweighting specialists are fully capable of coaxing
able in artisanal Hall B6
another superfluous gram or two out of even high-price
vodka, cucumber and containers. Ideal for anyone seeking to significantly
tomato. Available in
improve their Bottle Mass Index and slim down their
all major markets, the
costs – permanently.
SRP for the product is
US$28.99.
cropvodka.com

BEVERAGEWORLD.COM
Find out more at:
www.krones.com/en/solutions
[BEVBEAT]

INDEX* OF BEVERAGE PREFERENCES OF CONSUMERS WHO HAVE


ATTENDED A MAJOR LEAGUE BASEBALL GAME IN THE PAST YEAR.
BEER
MARKET METRICS Beverage Category Index*
Any Beer 139
Hitting the Domestic Light Beer 144

Big Leagues Domestic Regular Beer

Import Beer
150

162

W
ith summer comes America’s 0 50 100 150 200
national pastime, and beer and
baseball just seem to go hand SPIRITS Beverage Category Index*
in hand. And while it’s not sur-
Blended or Rye Whiskey 126
prising that consumers who attended at
least one Major League Baseball (MLB) Bourbon Whiskey 142
game in the past year were more likely than Brandy 125
the average consumer to have consumed a 134
Canadian Whiskey
domestic beer or light beer during the past
month, what is interesting when looking at Cognac 133
Scarborough Research data is the type of Gin 149
beers that index high with MLB fans. 174
Scotch Whiskey
For instance, MLB fans are 62 percent
more likely than the average consumer to Tequila 150
have enjoyed an import beer in the past Vodka 158
month. Data on specific import brands (not 0 50 100 150 200
shown) indicates some surprising results as
WINE Index*
Becks has an index of 166, Corona indexes Beverage Category
at 164 and Dos Equis has an index of 189. Merlot 164
In fact, MLB fans are almost twice as likely
Cabernet Sauvignon 176
to consume a Guinness, while Amstel Light
has a sky high index of 252 and Heineken Chardonnay 169
Premium Light indexes at 255 among MLB Pinot Grigio 176
fans. Also, craft beers score high points with 182
Pinot Noir
baseball followers as game attendees are 89
percent more likely to have enjoyed a cold Sauvignon Blanc 184
Sam Adams in the past month. Shiraz 175
Also interesting to note, those who attend Rose 138
MLB games don’t limit themselves to just 0 50 100 150 200
beer as they also are more likely to splurge
*INDEX REFERS TO HOW MORE OR LESS LIKELY THAN THE NATIONAL AVERAGE (100)
on a bottle of wine or a fine spirit. Baseball CONSUMERS ARE TO HAVE CONSUMED A BEER OR DISTILLED SPIRIT IN THE PAST 30 DAYS
game attendees are 82 percent more likely OR WINE IN THE PAST THREE MONTHS. SOURCE: SCARBOROUGH RESEARCH
to have bought a bottle of Pinot Noir in the
past three months and 74 percent more
likely to have consumed a glass of Scotch
whiskey in the past month.
In fact, it seems baseball and spirits con-
sumption go hand in hand as well since
game attendees are 22 percent less likely
than the average consumer to have
abstained from purchasing distilled spirits
during the past month. BW

18_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


*When combined with strength training & a low calorie diet. Use only as a dietary supplement. These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure or prevent any disease.
[COVERSTORY]

Striking
Gold
With strategic acquisitions under its belt and a rapidly
expanding business, Gold Coast Beverage is jumping the
economic hurdles and going for the gold.
By Heather Landi

A t Pompano Beach, Fla.-based Gold Coast Beverage Distributors,


management and employees are reminded every day that run-
ning a beer and wine wholesale operation is not just a job, but a
personal commitment to top performance. A catchphrase now
permeates the Gold Coast offices and warehouses—“Take it Personal”—a
message that is now part of the sales and marketing philosophy. First spo-
ken by company chairman Steve Levin back in February, the phrase is
almost a battle cry to employees to remain 100 percent committed to not
just winning in the marketplace, but dominating the competition.
“We talk a lot about executing your job with excellence,” Eric Levin, presi-
dent of Gold Coast Beverage and Steve Levin’s son, says. “It’s not enough to
win, but we talk about how you’ve got to dominate your account. Our new
catchphrase, ‘Take it Personal’ means that if the competition outmaneuvers
you, that’s an immediate reflection on your execution in that account.”
That sense of accountability, pride and commitment to excellence has
helped propel Gold Coast to a position of leadership within the alcohol distri-
bution industry, serving as a shining example of what can be achieved when
strategic marketing and sales execution meet a dogged persistence to win.
“This business gets in your blood. You develop a passion for it and you
gotta love this business to succeed. I think the recipe for success is finding
and retaining people that are like you and are driven by the desire to offer
customer service and sell brands,” Levin says.
A MillerCoors house, Gold Coast is now selling about 28 million cases of
beer annually, making it the largest beer distributor in Florida and quite
possibly one of the top 5 beer distributors in the country with annual rev-
enue set to top $600 million this year.

Worth Its Weight


Felix Williams, the company’s new CEO, couldn’t have taken over the
reins at a more challenging time as he stepped into the executive role three
months ago after former CEO Art Friedman resigned. Not only are Williams

20_BEVERAGE WORLD_JULY 2009 BEVERAGE WORLD.COM


THE EXECUTIVE TEAM AT GOLD COAST BEVERAGE is composed of (l to
»
r) Christina Cioeta-Borger, vice president of marketing; Martin Sweren,
corporate treasurer; Eric Levin, president; Steve Levin, chairman; Ross
Levin, executive vice president of operations; Alfonso Fernandez, exec-
utive vice president of administration and Felix Williams, CEO.

BEVERAGE WORLD.COM JULY 2009_BEVERAGE WORLD_21


[COVERSTORY]
and his management team facing a faltering economy, but
the company is integrating a new business from a recent
acquisition, which expanded the company’s product portfolio
and sales territory. Founded back in 1946 as a water and beer
wholesaler carrying the Pabst-Coors portfolio, the Levin fami-
ly purchased the distributorship in 1996. Fifteen years ago,
Gold Coast had less than 25 percent market share and today
the company boasts a 59-percent share across its total territo-
ry. With its original territory covering Monroe, Broward and
Miami-Dade counties in Southeast Florida, Gold Coast dra-
matically increased its sales volume with strategic acquisi-
tions, beginning with J.J. Taylor Distributing in Miami in
2000 and Thies Distributing in Fort Lauderdale in 2001,
which added the Miller, St. Pauli Girl, Sam Adams and
Heineken beer brands to the company’s portfolio.
The company expanded its territory to West Palm Beach in
June 2008, increasing its sales and volume by about 25 per-
cent. In October 2008, the company acquired the Southern
Wine and Spirits beer brands. »
GOLD COAST operates out of a 375,000-square-foot facility in Pompano Beach.
The company’s continued growth is due in large part to
the broad portfolio of beer brands that it carries, from econo- because we know the economy will turn around. If we lose market
my brands like Keystone Light and Milwaukee’s Best, to share, that means the competition is outperforming us,”
imports like Brazil’s Brahma and Germany’s Warsteiner to Williams says.
craft and specialty beers like Abita Brewing from Louisiana Gold Coast’s dedication to executing at the highest level and
and Chimay from Belgium. achieving aggressive, yet realistic, growth translates to a dedicat-
“We basically have a beer for everyone,” Levin says. ed sales force on the street.
With economy brands making a comeback, Gold Coast is “During this past Cinco de Mayo, senior management from
well positioned to leverage that trend, especially the popular- Crown Imports were in our market and they commented it
ity of 18-packs in the South Florida market. was one of the best market rides for Cinco de Mayo they’d
“We’re leveraging growth in both the high-end and low- seen. We also had a senior vice president of sales for
end by doing all the things that a beer distributor does— Heineken who said he’s starting to see the momentum come
increasing visibility, increasing shelf space, building more back for Heineken brands in South Florida due to an aggressive
displays with these brands and increasing marketing invest- price promotion and distributor execution at a very high
ment and activity behind them,” Levin says. level,” Williams says.
Although many businesses consider themselves to be “per- The company also sets retail standards in large format
formance driven,” Gold Coast “walks the walk” and continues stores to have the “big four” on the floor at all times, namely
to win in the marketplace by maintaining high expec- Corona, Miller, Coors and Heineken brands.
tations for its employees and keeping a steadfast “When we execute those standards, we’re able to get other
focus on executing with excellence. brands on the floor, like Presidente, Yuengling and Sam
“We manage through a hands-on approach rooted Adams, in our market. During the Memorial Day holiday, we
in constantly striving for perfection and a relentless averaged about nine displays in every account in our large
desire to improve the areas of the business for format division,” Williams says.
which we are individually responsible. From the The company’s managers are a big driver of Gold Coast’s
top down, we have very high standards,” Levin success, Levin adds, by setting the pace and driving employ-
remarks. Even during a down economy, the com- ees to perform. “One thing that separates Gold Coast from
pany remains committed to its market share domi- other companies is that I think our managers are better at
nance as part of its long-term growth strategy managing details as they tend to have a lot of standards to
rather than focusing exclusively on sales and follow. We measure success not only by volume, but by a
profits. whole host of criteria,” he explains.
“If we have declining sales and profits, which is Levin and Williams also credit the company’s supplier
the case in most markets now, our goal is to win the partners for stepping up their investment in Gold Coast’s
market share battle and we can live with that markets to help reinvigorate brand sales.

22_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Along with its beer business, which is the mother lode of Coast team members view these hurdles more
the company’s sales, Gold Coast also sells a small number of as opportunities to step up their game.
wine brands. Three years ago, Gold Coast jumped into the With large ethnic populations in its mar-
wine business with both feet, capitalizing on the growth of kets, Gold Coast relies heavily on sales of its
wine consumption in the US. The company found that a import beer brands, which make up an
large portfolio of wine brands did not complement the beer impressive 57 percent of the distributor’s vol-
business and the company ultimately streamlined its wine ume. However, lagging sales of imports has
portfolio down from 350 SKUs to 40. “It’s not a business impacted the company’s bottom line.
where we’re going to go out and try to be the most dominant “We’ve been forced to become more efficient by streamlin-
wholesaler in our market, but we do want to maintain a ing our costs relative to deliveries, breakage, out of code and
small presence in that particular segment,” Williams adds. return rate. By doing so, it has helped us upset the lack of
sales and profit from the decline in our import segment,”
Mining for Growth Williams states.
The alcohol distribution business is challenging enough Taking advantage of employees’ knowledge of internal
when rising fuel prices, increased competition and growing operations, Gold Coast created a program called Ideas Count,
SKU counts are factored in, but throw in a gloomy economic much like a suggestion box, to encourage employees to come
climate and the life of a beverage wholesale operation can forward with ideas on how to save operational costs.
seem downright daunting. In Southeast Florida, Gold Coast “People have come up with ideas like putting timers on
also has to contend with high unemployment, a housing lights so the lights shut off automatically when they’re not in
market crash and a decline in tourism that ultimately use. We’ve seen a rebirth in the creativity of people through
impacts sales. Challenged with increasing sales and prof- this program,” Levin notes.
itability without impacting customer service levels, Gold Focusing on the bottom line also means finding ways to

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_23


[COVERSTORY]
increase efficiencies in its operations. Servicing 10,000 cus-
tomers across a 7,000-square-mile area, Gold Coast can have
up to 200 trucks on the road everyday—300 during peak hol-
iday periods—and relies on routing software such as UPS
RoadNet to build the best routes in order to maintain its
high customer service levels.
“We made a strategic decision two years ago to get away
from the mega facility and spread our warehouses out within
our territory so our warehouses are closer to our customer
base. So, we’re able to reduce the amount of time back and
forth and we factor in the cost of delivery, which is just as
important as the cost of warehousing,” Alfonso Fernandez,
executive vice president of administration, says.
The company operates two large facilities in Miami and
Pompano Beach as well as two smaller warehouses in
Homestead and Rockland Key.
Cost savings also come through re-routing deliveries and »
STEVE LEVIN, chairman of Gold Coast Beverage, purchased the company in
re-routing sales to tighten up territories. 1996, building its growth on the strength of the Coors and Miller portfolios.
“We want to be geographically compact and still get the
most volume, so we’re sending trucks out with the full volume that we route them effectively and we don’t have a
amount of cases without having them drive around. lot of drive time to the furthest reaches of our territory,”
Fortunately for us, most of our customers have big enough Ross Levin, executive vice president, operations and son of
Steve Levin, says.
Much has been said in the financial world about how
the current economic climate has forced businesses to
rethink how they operate. To this end, Gold Coast has
taken the battle to new ground by challenging its competi-
tion, namely Anheuser-Busch, where they tend to be
strong, which is the domestic beer segment. In the past
three months, Gold Coast has managed to increase its mar-
ket share based on the strength of domestic brands like
Miller Lite, Coors Light, Coors, Blue Moon and Yuengling.
“We’re proud of the way we’ve performed and stepped
up and attacked our competition,” Eric Levin adds.
Williams and Levin believe that the company’s contin-
ued investment in craft and specialty brands will pay off
as the consumer trend of spending discretionary dollars on
higher end beers will gain momentum once again.
“When the economy gets better we think our craft brand
portfolio will grow even faster. And the things we’ve
accomplished from an operations standpoint, tightening
our belts and becoming a more efficiently run company, is
only going to make us a better organization in the future,”
Williams remarks.
Looking past the current economic climate, Gold Coast is
already focusing on the 2010 Superbowl, which Miami is
hosting, and the company has its hands full preparing for
the inevitable spike in business. But, at the end of the day,
the Gold Coast team realizes it’s also a golden opportunity
to have some fun.
“We’re not selling Bibles here. We’re selling beer so you can
let your hair down and enjoy yourself too,” Levin says. BW

24_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


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Distributor’s Toolbox
I
t’s been a rather eventful period of time since difference when it comes to profits.
we published our last Distributor’s Toolbox, This year’s Distributor’s Toolbox is designed
in 2008. For most of us, business has been to help you learn a few new ways to streamline
extremely challenging, as a new marketplace your supply chain. The savings are most likely
takes shape—one where finding ways to trim waiting to be uncovered—you just need the
inefficiency in your supply chain can make all the right tools.

»solution spotlight
»
Warehouse Design
Company: Fabiano Brothers, Inc.
Business Type: Beer and wine distributor serving
central and northern Michigan
Challenge: Reduce escalating operational expenses
Solution: The selection of a water cooled chilled
water system, energy efficient fluorescent lighting
and addressing the building envelope as a whole.

Fabiano Brothers, Inc. contracted HDA Architects


(Chesterfield, Mo.) to assist in reducing escalating
operational expenses in the company’s new corpo-
ILLUSTRATION BY SARAH EDGAR

rate headquarters. Among the things addressed membrane is leak-proof, resistant to chemicals, fire and high winds and
were a concrete tilt-wall system, a white single ply roof, energy effi- virtually maintenance-free. For the lighting, 6 Lamp T8 Energy efficient
cient fluorescent lighting and a water cooled chilled water system. The fluorescent lighting was used instead of traditional metal halide
concrete tilt-up wall system is among today’s most cost effective con- because it offers maximum lighting control of specific work areas while
struction methods offering energy savings and improved temperature reducing energy consumption by nearly 50 percent. The use of a water
stabilization with little maintenance required as the walls are created cooled chilled water system requires less energy than a conventional
by assembling forms and pouring large slabs of cement called panels air-cooled system. It contains larger motors, which employ the use of
directly at the job site. The panels are then tilted up into position variable frequency drives. The Fabiano Brothers facility also has a build-
around the building’s slab to form the walls. A white single ply roof ing automation system that manages the runtime and schedules.

26_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Distributor’s Toolbox

»solution spotlight
»
Handheld Computers Route Accounting/
Handheld devices are becoming Management Software
smaller and smarter. “Now all the pow- Company: J.J. Taylor
er of the enterprise can come to the Business Type: The J.J. Taylor Cos. is one of
doorstep,” says Patrick Byrne, president the largest wholesale beer distributors in the
and CEO, Intermec. “But,” he contin- United States with corporate headquarters in
ues, “there’s a lot of contribution still Jupiter, Fla. J.J. Taylor distributes MillerCoors
to come from the IT industry in terms products, import beers and microbrews.
of improving the productivity of that Challenge: Using outdated route accounting
mobile business process.” software
Case in point, Intermec recently Solution: eoStar route accounting and man-
introduced the CN50 and CN4, agement software from Rutherford and
what it calls “the most Associates, Holland, Mich.
advanced, rugged 3G Recognizing the need to update its route accounting software in order to cut costs
Wireless WAN and improve efficiencies, J.J. Taylor began looking into alternative technology vendors
(WWAN) mobile with a richer database, faster communication and better support for a wide-range of
computers for field mobile devices and focused on Rutherford, a Microsoft Gold Certified Partner and
mobility applica- MillerCoors Strategic Partner. “In less than 12 months, J.J. Taylor went from not knowing
tions.” The CN50 anything about eoStar and Rutherford to being up and live on the system,” says Bruce
includes 3.75G Whitely, chief information officer at J.J. Taylor. “That was incredibly quick, particularly for
WWAN HSUPA the magnitude and impact.” Benefits of using eoStar have been: timesaving through
radio technology greater speed and accuracy; more cost-effective and reliable software; better productivi-
in a small, light- ty from increased memory and ease of maintenance and administration.
weight, ruggedi-
zed form factor »solution spotlight»
providing
mobile work-
Warehouse Cooling/Fans
Company: College City Beverage, Dundas, Minn.
forces with a
Business Type: Beverage distributor
high perform-
Challenge: Consistent facility temperatures, employee comfort and safety
ance mobile
Solution: High-Volume/Low-Speed (HV/LS) Revolution Fans from Rite-Hite
computer. The
CN4 is targeted at A top priority for College City Beverage is to ensure temperatures remain consistent
operations requiring sup- in keg rooms, cooled warehouse areas, truck bays and loading docks—despite often-
port for fully-rugged front line transac- harsh Minnesota weather. Doing so is
tions, including commercial trans- imperative to product quality and
portation and store delivery. Both employee comfort. Equally important
products enable customers to leverage is employee safety, which is why slip-
enterprise mobility applications with pery floors in truck bays are unac-
higher data exchange requirements, ceptable. Although faced with multi-
and offer a range of features designed ple issues, College City successfully
to maximize mobile worker productivi- addressed them all with the help of
ty, uptime and on-the-route service two Revolution High-Volume/Low
capability. These more powerful hand- Speed (HV/LS) industrial ceiling fans.
helds are aiding large beverage distrib- The 24-foot-diameter fans move stag-
utors as they make the change to real- nant warm air trapped at the ceiling
time upload and download of informa- toward the ground. Each fan uses four aluminum Propell-Aire blades, which vary in width
tion, the benefits being real-time and pitch angle along their entire length, to economically move more than 360,000
inventory management and invoicing. cubic feet of air per minute. With the fans in place, temperatures remain steady year
round. Workers and truck drivers also appreciate the comfortable conditions.

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_27


ADVERTORIAL

Technology
PORTFOLIO+PLUS

Innovative Technology Empowers CHEP Customers


By Ronald Margulis, RAM Communications

hile the pallet is at the heart of


the CHEP equipment pooling
solution, an equally critical
element of the system is the technology
that supports pallet operations throughout
the supply chain. Providing the optimal
number of pallets to deliver products
efficiently from the point of production
to point of consumption is why retailers
and suppliers have relied on CHEP for
more than half a century.

Helping CHEP and its partners ensure


that the right pallets are in the right place
at the right time is PORTFOLIO+PLUS,
the company’s web-based customer portal
application. CHEP has used part of a $160
million investment in quality and customer
service on upgrading the functionality of
PORTFOLIO+PLUS – the rest of money
is going to buy new equipment, improve
other information technology systems and
improving the pool of roughly 100 million So we made it as simple as online bank- PORTFOLIO+PLUS offers a variety of bene-
pallets in the Americas. ing, which most people are familiar with, fits to customers including:
but with power management tools built in” • View and track accounts anytime
The new version of PORTFOLIO+PLUS said Brian Malloy, senior vice president • eInvoice – less hassle and less waste
enables customers to increase the quality and chief customer officer at CHEP USA. and easy tools for reconciliation
of their decision-making, lower costs and • Live confirmation of customer requests
work with their trading partners more effi- Usability benchmark surveys show that and visibility to the most current status
ciently and effectively. Using the web portal, CHEP is meeting industry expectations of customer inquiries
customers can view and track accounts on navigation and system performance. • Dedicated PORTFOLIO+PLUS
anytime, review invoices electronically Direct customer feedback has been posi- specialists available 24x7
which reduces hassle and waste, reconcile tive across the board.
invoices, confirm customer requests live Retailers and suppliers can save time and
and have visibility to the most current status “Village Farms has found the money with the CHEP pooling solution
of customer inquiries. PORTFOLIO+PLUS site to be a very through reduced labor costs and capital ex-
user-friendly site as well as a most effi- penditures. They also have less product
“The improvements in PORTFOLIO+PLUS cient tool in the processing of our CHEP damage and fewer unsaleables. The recent
are exactly what our customers have told pallet transactions. We find this reporting improvements in PORTFOLIO+PLUS help
us they want, and were developed with input method to be quick and easy and the re- customers streamline the supply chains
from both retailers and manufacturers. ports available to us are very useful,” even further, enabling them to focus on
Our partners said they wanted not only ease said Diane Shannon, Sales Administrator, their core competencies.
of ordering and reporting pallet movements, Village Farms, an Eatontown, NJ-based
but a true management tool that empowers grower of tomatoes.
them to optimize their inventories and flows.

CHEP © 2009 All rights reserved.


Labor Management
Systems
A labor management system is a
solution that provides a means of
defining and documenting the most
appropriate way to perform a task.
» » Among the companies offering
solution spotlight such systems for distributors are
Collision Avoidance/Obstacle Detection Systems Manhattan Associates, Red Prairie
Company: Del Papa Distributing, Beaumont, Texas and Infor.
Business Type: Beer distributor Manhattan Associates describes its
Challenge: With a fleet that consists of 45 delivery trucks traveling on heavily trafficked Labor Scheduling Optimization as an
roads in the Houston and Galveston, Texas areas, Anheuser-Busch beer distributor Del intuitive solution that uses advanced
Papa Distributing was seeking out ways to improve its safety record and keep delivery technology to adeptly match employ-
drivers out of harm’s way. ee skill sets to meet specific work-
Solution: Safety Vision Collision Avoidance Camera System load forecasts during the labor
Safety Vision (Houston, Texas) provided Del Papa with its Collision Avoidance
scheduling process.
Camera Systems, consisting of rear-vision cameras and monitors installed in each truck.
RedPrairie’s Workforce Manage-
Designed to help prevent costly accidents and workplace injury, Safety Vision’s camera
ment changes the way management
system affords greater visibility in any direction through rear-, side- and forward-view
and associates think about labor
mobile video cameras. With a distribution fleet that covers millions of miles and makes
management. Customers go from the
thousands of stops weekly, moving accidents are a constant concern for the beer dis-
traditional “carrot and stick” mentali-
tributor. The installation of Safety Vision’s mobile video cameras has helped the distribu-
ty to one where everyone is focused
tor’s fleet reduce parking lot and backing accidents.
on maximizing performance and
customer service.
Says Mark Humphlett, Infor’s
director of product marketing -
Supply Chain, “Our solution captur-
»
solution spotlight
» ing all of their work activities so you
Recycling Solutions can keep all that information up-to-
Company: Gold Coast Beverage
date and then compare that with rea-
Distributors, Pompano Beach & Miami, Fla.
sonable expectancies or engineered
Business Type: Beer Distributor
labor standards.”
Challenge: To maximize the revenues from
the recyclable materials produced by the
company during the course of business.
Solution: Implement Environmental
Dynamics, Inc.’s (EDI) Direct Selling model
by selling the materials directly to the end
user, bypassing the local “recycler” and
generate incremental revenues for Gold Coast Beverage.

EDI (Charlotte, N.C.) determined that Gold Coast was receiving less than 25 percent of
the value of its recyclable materials. EDI worked with Gold Coast to find the right vendor
by implementing its Direct Selling model to earn the company the highest revenue. The
end result is that Gold Coast Beverage increased the “net” revenues received from the
sale of its waste Polyethylene plastic (shrink wrap) by 500 percent. Since beginning the
program, in 2006, Gold Coast Beverages has shipped nearly 400,000 pounds of shrink-
wrap, which has earned the company nearly $100,000 in revenues.

30_BEVERAGE WORLD_JULY 2009


Distributor’s Toolbox

»solution spotlight
»
Greener Forklifts
Company: Nestlé Waters North America
Business Type: Bottled water marketer
Challenge: To find a clean energy to power its lift trucks
»
solution spotlight
»
Solution: Nestlé Waters North America has installed 32 GenDrive
Fuel Tracking Solutions hydrogen fuel cells to use at its Dallas, Texas bottling facility. As a
Company: Wil Fischer Cos., Springfield, Mo. result, the bottled water marketer has converted its entire fleet of sit-
Business Type: Anheuser-Busch and InBev beer distributor down counterbalanced lift trucks
Challenge: With 13 delivery routes in the winter and 15 routes in from internal combustion (IC)
the summer, the distributor was looking for ways to makes its rout- engines powered by liquid petroleum
ing strategy more efficient as well as cut down on fuel costs. gas to Yale class I electric lift trucks
Solution: UPS Logistics Technologies suite, including Roadnet, powered by GenDrive power units.
Territory Planner, FleetLoader and MobileCast
Rising fuel costs coupled with
Wil Fischer adopted the Baltimore-based UPS Logistics’ logis- high greenhouse gas emissions have
tics tools several years ago to improve its bottom line and opera- companies like Nestlé Waters
tions. With the Territory Planner tool, the company is able to do a searching for alternative solutions to
complete re-route every six months. “We have a lot of changes IC engines. Electric lift trucks pow-
with our account bases, with accounts opening and closing and ered by hydrogen fuel cells provide a
volume shifting. The economy has changed and so have consumer cost effective alternative to traditional
buying habits, so re-routing makes the routes more efficient,” power sources.
Jeffrey Gower, president of Wil Fischer Cos., says. The company “Nestlé Waters assessed all their IC engine replacement options
saw measurable return on investment by saving $75,000 in fuel and found that the GenDrive fuel cell solution was less expensive than
costs the first year alone. “With this technology you see a snapshot investing in lead acid batteries and costly battery equipment,” says
of your market to see where customers are located and how much Tony Troutt, director of sales at Plug Power. “Fuel cells were also
volume is going through on a weekly basis. So you can assign found to be more efficient. Most importantly, converting their fleet to
service times and build routes so you’re not wasting hydrogen fuel cells allows Nestlé Waters to eliminate exhaust emis-
mileage or fuel,” Gower says. sion issues.”

Mobile Printers printer’s durability, ease of use and


Lightweight, compact and rugged, print quality. Zebra also offers the
mobile printer solutions on the mar- Economy Mobile 220 (EM 220), a
ket today allow delivery drivers and pocketsize, lightweight mobile solu-
salespeople to print a legible and tion for printing receipts.
accurate invoice for customer Intermec’s new PB2 and PB3 light-
records while in the field. weight two-inch and three-inch
Technological advances have mobile receipt printers are low-cost,
enabled a range of choices to meet wearable printing solutions for
distributors’ needs, whether thermal to improve direct-store-delivery/route accounting.
printers, in-vehicle printers or wear- efficiency and service at the Printek’s new FieldPro RT20 Mobile
able receipt printers. point of delivery. Andrews Thermal Printer is the lightest rugged
For instance, Andrews Distributing, Distributing’s delivery drivers found printer in the industry. At only two
a Dallas, Texas-based MillerCoors dis- Zebra Technologies’ RW 420 printers inches wide and weighing 12 ounces,
tributor, implemented a combined could withstand the tough demands it can survive four-foot drops to con-
mobile computer and printer solution of delivery environments due to the crete, according to the company.

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_31


Beverage Manufacturer Finds Recipe for
Efficiency with Integrated ERP System
JUS-MADE LP is a quality manufacturer and reliable data on a consistent basis."
distributor of frozen beverages and juices, After exploring several options, JUS-MADE
including smoothie concentrates, coffee selected the DEACOM Integrated Accounting
drinks, fruit juices, and bar mixes. For more and ERP Software System, produced by
than 50 years, the Dallas-based company Deacom, Inc.
has been developing innovative products and With DEACOM, JUS-MADE will have
dispensing concepts. As part of JUS-MADE’s complete inventory visibility and control.
effort to expand its industry-leading presence The system will allow JUS-MADE to establish
through high-quality production and prod- and control multiple expiration dates for
ucts, the manufacturer decided to select and the same raw material or product based on
deploy a single, fully integrated Enterprise differing customer requirements.
Resource Planning (ERP) software system The integrated DEACOM Shop Floor Data
designed for the beverage industry. Collection System will let the company gath-
Until recently, the 50-employee company er and trace lot data via bar code technology:
was running its business with a “blended
system” of multiple software programs.
Because the systems weren’t integrated, the
company faced many problems that hindered
productivity.
The main struggle was inventory
management. Because JUS-MADE had a
manual inventory process, it was difficult to
manage multiple shelf lives for the same
product based on different customers’
requirements. Likewise, because sales were
handled manually – from order entry through
shipment – JUS-MADE struggled to accurate-
ly plan for its material requirements so it had
the right amount of the right inventory items it will generate bar codes to label lots upon
to fulfill its orders. Then, when workers item receipt, and then use hand-held scan-
pulled inventory for production, they wrote ners to track items as they move through
lot numbers on batch tickets to track raw inventory, production, and shipment. The
materials. This created a lengthy, cumber- company will be able to view a detailed lot
some tracing process if JUS-MADE needed to tracking report showing the path of a particu-
identify the lots used in a shipment. lar raw material from the moment it was
In order to ramp up its business processes, received to the moment it was shipped.
JUS-MADE searched for a single, integrated Upon implementation completion,
business software system to link every aspect JUS-MADE will eliminate the business Contact:
of the company, including recipe manage- process inefficiencies caused by the use of
ment, inventory control, lot tracking, pur- multiple systems and manual processes.
chasing, production, sales, regulatory report- DEACOM will serve as JUS-MADE’s single
ing, and accounting. point of control for its entire operation so it Deacom, Inc.
"The more a company relies on manual can better serve its customers for continued 950 West Valley Road,
processes, the greater the opportunity for success. Suite 3000
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»
solution spotlight
»
Pallets
Company: Foster’s Group
and Lion Nathan Australia
Business Type: Breweries
Challenge: Occupational health and safety risks from
the storage, transportation and delivery/collection of
draught beer kegs was unacceptably high.
Alternative Fuels Solution: A challenge was issued to CHEP to lead
Here is a breakdown of the differ- the first joint initiative between these two leading mar-
ent alternative fuels available. ket competitors and utilize its Six Sigma methodology,
Ethanol: Light duty truck manufac- material handling and project management knowledge and skills to help reduce this risk.
turers including General Motors and
Ford have sold hundreds of thou- The objectives were to reduce keg handling risk within the filling plants, as well as
sands of “flex fuel” vehicles capable of risk in the loading and unloading of kegs to delivery trucks, the transportation of kegs
running on E85, a blend of 85 percent from plant to customer sites and warehouses/DC’s, the movement of kegs between the
ethanol and 15 percent gasoline. delivery trucks and customer premises, the movement of kegs from cellar door to cellar
The E85 fuel is not widely available storage and keg ‘runaways’.
yet, so most flex fuel capable vehicles Having identified the root causes, CHEP and the team developed short, medium and
are still run predominantly on con- long-term solutions that have reduced the risk to Fosters and Lion Nathan’s employees,
ventional gasoline. their 3PL providers, venue staff and the general public.
Biodiesel: Similar to ethanol,
biodiesel can be derived from a num-
ber of organic sources, with soybeans
being the most predominant source Warehouse Management Systems
at this time. Unlike ethanol, the soy A warehouse management system is the use of advanced technolo-
derivatives used for biodiesel have lit- gies to effectively manage every activity in a beverage distribution
tle other use, creating less of an warehouse, from the movement and storage of product to order pro-
impact in commodity prices. cessing to tracking returns. WMS systems are increasingly becoming
Unfortunately, biodiesel production smarter and more versatile with applications such as voice-directed
is not quite a standardized process at picking and automated material handling systems. For instance, FKI
this point. Logistex’s EASYpick Pick-to-Light uses a highly visible Trak3 modular
Natural Gas: The most practical of pick-to-light hardware system. Red Prairie’s Warehouse Management
the alternative fuels is natural gas. system includes the industry’s only embedded 3D mapping to integrate
With a huge delivery infrastructure and synchronize operations from extended supply networks all the way
covering most population centers to the “last yard” of the retail shelf.
already in place, natural gas offers a
realistic alternative fuel source that is
widely available now.
Although most natural gas is still a
“fossil fuel,” its virtue lies in the fact
that it contains far less carbon than
petroleum fuels.
Conventional diesel engines can be
factory-adapted to use natural gas,
delivering virtually identical perform-
ance to the diesel version with far
lower emissions and less need for
exhaust after-treatment.

34_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Distributor’s Toolbox

ERP Software
Enterprise Resource Planning solutions plan and manage “enterprise-
Storage and wide” the resources needed to take customer orders, ship them,
Racking Systems account for them and replenish all needed goods according to cus-
A warehouse is really just a very tomer orders and forecasts. It often includes electronic commerce with
big box—it’s how your organize suppliers. Examples of ERP systems are the application suites from
what’s inside it that can make all SAP, Oracle, PeopleSoft and others. Another supplier, DEACOM, offers
the difference to your operation. an ERP system specifically targeting the beverage sector. DEACOM’s
There are several providers of Integrated Accounting and ERP Software is engineered with a special
storage and racking solutions to security focus, providing the security and audit trails required by the
help you do just that. Elite Storage FDA’s Bioterrorism Act and current Good Manufacturing Practices
Solutions offers a full line of prod- (cGMP). To prevent data corruption and insure data integrity, the DEA-
ucts including Pushback, Drive-In, COM Software System utilizes a SQL Server database.
Cantilever and Pallet/Carton Flow
products. The company will design,
manufacture and install even the
most complex multi-level pick mod- » »
ules and high-rise racking systems. solution spotlight
Another supplier, UNEX, offered Energy Efficient Lighting
its carton flow solutions to Barre, Company: Brown Distributing Co., Austin, Texas
Vt.-based grocery wholesssaler Business Type: Anheuser-Busch wholesaler
Capital Candy Co. (above). Applying Challenge: To reduce lighting expenses or costs
the multifaceted carton flow and improve lighting levels
approach allowed Capital Candy to Solution: An energy efficient lighting system
reconfigure its warehouse and upgrade from Lime Energy, Elk Grove Village, Ill.
unleash greater productivity for Lime Energy completed a major energy efficient lighting system for Brown Distributing
each pick area. The grocery area replacing 733 fixtures in the office, warehouse and loading docks. Financial highlights of
required the construction of a three- the upgrade include a utility rebate of $31,911, an average monthly savings of $5,219,
level pick module while UNEX engi- an annual electric savings of $62,627 and a 58 percent return on investment. The proj-
neered a custom flow rack installed ect saved 567,906 kWh, equivalent to removing 76 cars from the road. “We have a clean-
with gravity conveyor sections to er more uniform looking facility,” says Brad Card, operations manager for Brown
accomodate the requirements of Distributing. “Lime Energy did everything they said they would do, and more, with no dis-
Capital’s dairy line. ruption to our daily operation.”
Want more effective strategies,

expanded distribution

and successful product introductions?

Make
us your drinking buddies.
Beverage marketing opportunities lend objectivity to planning discussions.
aren’t scarce. What is scarce is the We can help with strategy, market
industry experience it takes to spot trends, long-range planning, product
them. That’s what the consultants at introductions, distribution, and more.
Beverage Marketing Corporation Let’s sit down and talk about
bring to the table. Then, we help the goals you’ve set. In turn, we’ll
you profit from these opportunities give you something you may
to the fullest. otherwise miss—the opportunity
When we sit down, to realize them.
we focus on one thing: Got a challenge, large
your needs. Our broad or small? Give us a call at
expertise, resources, 1-800-275-4630. Or e-mail
and years of experience bevinfo@bmcny.com.

RESEARCH • DATA • CONSULTING

©2003 Beverage Marketing Corp.


[BEVERAGEFORUM2009]

BELLAS FRANCELLA

Global Challenges & Local Solutions


his year marked the 16th annual Beverage Forum held at it might be; every dollar counts to the consumer.”

T New York City’s Waldorf=Astoria. Wrapped around the


theme of Global Challenges and Local Solutions Forum
discussions explored the issues beverage professionals face
In light of not such a sweet economic climate Bellas did offer
Forum-goers glimmers of good news. Over the next 20 years,
population growth is expected to account for an 11 billion gallon
today, where the industry stands in this economy and how to increase in beverage consumption. Bellas advised those listening
move forward. to take advantage during this time to invest in quality manage-
“We are dealing with a climate none of us has seen,” said ment, deliver strong products that are quality and value driven
Michael Bellas, chairman and CEO of Beverage Marketing and continue to back those products with creative and innovative
Corporation, who co-chaired the Forum with Kevin Francella, marketing. “It’s fortunate that we are in beverages,” Bellas
Beverage World publisher. For the first time, Bellas noted, liquid said, “but recovery will be sluggish in ’09 and 2010.” But then
refreshment beverage consumption declined by 2.1 percent. “In again, he added, “We know beverage producers have never been
the past, giving up LRB wasn’t an option,” he said. “Now, afraid of hard work.”—Jennifer Cirillo

MURPHY

Globe Trotters
Going global? Think local, panel tells attendees.

H ow to successfully grow your brand in additional markets


around the world was the subject of the panel “Effectively
Marketing Locally and Regionally Within a Global Context.”
The moderator for the panel was Kevin Lane Keller, Ph.D, E.
B., Osborn Professor of Marketing, The Tuck School of
Business, Dartmouth College. The panelists included Ralph LEVY
Santana, vice president, Colas, PepsiCo North America KELLER
Beverages; Keith Levy, vice president-marketing, Anheuser-
Busch and Jim Murphy, vice president, director, Jack Daniels
Global Marketing, Brown-Forman Corp.
Keller introduced the panel warning marketers not to
PHOTOGRAPHY BY ADRIENNE HELÉ

“take shortcuts” when trying to expand their brands into


new global markets, but to painstakingly build them from
the ground up. “It’s so tempting to take your current market
program and just export it over there,” he said. “And that
typically doesn’t work. Don’t get ahead of yourself. To build
a brand, you’ve got to be able to make that brand work in
those marketplaces. You don’t build a brand from 30,000
SANTANA
feet.”—Andrew Kaplan

38_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


AB InBev Surges Isdell Honored
Peacock shares insights of integration
for Lifetime
D uring a keynote interview, David
Peacock, president and CEO of
Anheuser-Busch Cos., Inc. and a 14-year Achievement
veteran of A-B, shared his insights about The Former Coca-Cola Company CEO
the integration of Belgium-based InBev and Chairman shares his expertise.
with A-B and opportunities for A-B
brands in the US and global beer market.
While Peacock said that the integration
“I fundamentally believe we are in the
best industry in the world,” said Neville
Isdell, former CEO and chairman, The Coca-
process would never completely be over
Cola Company, who was presented with the
as the business continues to evolve, the
PEACOCK Beverage Forum’s 2009 Lifetime Achievement
combined entity has been able to leverage
Award. Isdell said if he had the chance to
synergies and has realized savings on the supply side. The company also
live his life over again, he’d do it exactly the
is focusing on a global expansion of its brands, propelled by the strong
same way, working at Coca-Cola. “I want to
brand image of Budweiser, Peacock said. Despite the economic downturn,
see this industry grow and grow and grow.
AB InBev has been surprised by above-expectations sales of Bud Light
That’s what will make me happy,” he said.
Lime as well as strong growth of Bud American Ale. —Heather Landi
Isdell spoke on many issues that morning
including innovation, how strong, healthy
competition has helped grow the beverage
pie and, a subject that was a recurring topic
Hansen Natural Corp. and of discussion at the Forum this year—the
economy. But he offered some sound advice,
CytoSport Honored which was to look at these challenging times
Companies receive awards for Large and Small Companies of the Year as an opportunity to grow businesses and
connect with consumers through innovation.

T his year, the Small


Company of the Year
award went to CytoSport/
PICKETT “These are the times that you build your
market share,” he said.—J.C.

Muscle Milk and the Large


Company of the Year award
went to Hansen Natural
Corp. While both compa-
nies demonstrated notable
performances in 2008,
Hansen’s sales were up 14.3
percent from the previous
year, for example, there was
much focus on the future.
Rodney Sacks, CEO of
Hansen Natural Corp., said
that as the consumer
demand for energy drinks
continues to expand, “we
are continuing to grow our
product lines,” announcing
four new product launches
including a trio of nitrous
oxide-infused energy drinks
called Nitrous Monster. RODNEY SACKS, HILTON SCHLOSBERG
—J.C. AND MARK HALL BELLAS, ISDELL AND FRANCELLA

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_39


[BEVERAGEFORUM2009]

Wall Street Makes Waves


Panel looks at the lingering impact of the financial meltdown.
ttendees to this year’s Forum all have shared in the challenges that the eco-
A nomic downturn has brought with it. So they were especially interested in
hearing this year’s Wall Street Roundtable, a panel consisting of Carlos Laboy, man-
aging director, Equity Research, Credit Suisse Securities (USA) LLC, Judy Hong
vice president, Goldman Sachs & Co. and Christine Farkas, CFA, managing director,
Banc of Americas Beverages. The panel was moderated by Andrew Conway, manag-
ing director, Credit Suisse.
Among the predictions that came out of the panel’s discussion was the strong
possibility of the eventual merger of a major alcohol company with a non-alcohol
one in the US. Laboy also said the move by PepsiCo to merge with its anchor bot-
tlers made sense in a market he described as “dysfunctional, with overlapping and
conflicting routes to market.”—A.K.
DURAN
LABOY HONG FARKAS

Mexican Beers
on the Rise
Durán highlights FEMSA’s success

V ice president of international mar-


kets, FEMSA-CCM, Luis Durán,
touched on many points relating to the
beer industry including the perform-
ance of the brewer’s brands, particular-
ly, Dos Equis, Tecate and Tecate Light,
Leading the Pack and the continuation of consolidation.
Beverage entrepreneurs share insights into making it big Durán highlighted the success of the
aforementioned brands, in particular
D uring a panel discussion about the successful strategies of beverage entre-
preneurs, several leading innovators—Scott Henderson, president, 5 Hour
Energy, Mark Rampolla, founder and CEO of Zico Pure Coconut Water and
Tecate Light, which is a 60 million-case
brand in Mexico and is ramping up dis-
tribution in the US through Heineken
Greg Pickett, founder and CEO of CytoSport, maker of Muscle Milk—shared
USA.
their insights about how to make it big in the compet-
“The most important thing is you
itive global beverage arena. Rampolla shared Zico’s SUDANO
need to understand the market,” said
story of early success by describing how the company
Duran when discussing the platform for
focused on the New York City market by going neigh-
the campaigns. The Tecate and Tecate
borhood to neighborhood. All three panelists agreed
Light campaigns, for example, speak to
that while a great product and great strategies could
first and third generation Mexican con-
get a company through the door, distribution is key to
sumers in the US, respectively, deliver-
getting to the next level.—H.L.
ing the ads in Spanish using particular
PHOTOGRAPHY BY ADRIENNE HELÉ

Mexican words and phrases. “These are


very emotional,” Durán said of the TV
ads, and they evoke a personal connec-
tion to the brand for the consumer.
And in regards to what is going to
happen with consolidation? Duran said:
“There is no question, in the future this
RAMPOLLA, PICKETT AND HENDERSON
is going to continue to happen.”—J.C.

40_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Thank You...
to all of the attendees, sponsors and speakers
who participated in The Beverage Forum 2009
www.beverageforum.com

BEVERAGEWORLD
[BEVERAGEFORUM2009]
D’AMORE
Reinvigorating the Beverage Market
Massimo d’Amore outlines PepsiCo’s reinvigoration strategy

A t the closing of Wednesday’s sessions, Massimo d’Amore, CEO, PepsiCo


Americas Beverages, shared his insights about the company’s recent efforts to
reinvigorate its carbonated soft drink portfolio, including packaging redesigns and
new advertising campaigns. As a CSD brand, Pepsi, which is 110 years old, began
to lose relevance with the millennial generation and the company found that the
brand performs best when it is fully in sync with the youth culture, d’Amore said,
adding, “Our primary objective was to put the Pepsi brand back at the core of pop-
ular culture.” To this effort, the company redesigned the packaging and launched a
new marketing and advertising campaign. The brand has enjoyed great perform-
ance since the Super Bowl in February, when the new campaign launched, and
market share has been growing, d’Amore said.—H.L.

Distribution Challenges
Panelists discuss the key issues facing beverage distributors

I n the panel discussion “Complexities Facing New Entrepreneurs in the


Beverage Distribution Landscape,” panelists Ed Maletis, board mem-
ber, Columbia Distributing (Portland, Ore.), Lewis Hershkowitz, CEO
and co-owner, of Big Geyser, Inc. (Maspeth, N.Y.) and Gerald Martin, vice
president-marketing and sales, immediate consumption, Polar Beverages
(Worcester, Mass.),
discussed some of
the challenges of
building a distri-
VAN RENSBURG
bution network.
Moderated by Ron
Self-Discovery Wilson, president
and chief execu-
Coke’s van Rensburg talks brands. tive officer of HERSHKOWITZ
MALETIS
pening Thursday’s sessions, Deryck
O van Rensburg, president, Venturing &
Emerging Brands, Coca-Cola North
Skinny Nutritional
Corp., the panel
answered ques-
America, described how Coke goes about tions from the
nurturing emerging beverage brands. audience that
“We have to accept that growth just included topics on
takes time. It takes time to build these how to handle a
brands and we need to be patient and multi-beverage
build them in the right way,” he said. For house, like
PHOTOGRAPHY BY ADRIENNE HELÉ

example, he said putting a large billboard Columbia for WILSON MARTIN


in a grocery store was not the right way example, which
to build an emerging brand. distributes beer, wine, CSDs and non-alcohol brands, and how distribu-
Consumers want to discover brands and tors deal with the buyouts of brands, such as the Coke deal with vitam-
not have them forced on them. “Trying to inwater. Each panelist had his own take on both matters. In response to
scale a brand too quickly is a mistake,” he the buyout question, Maletis suggested equity sharing contracts as one
said.—A.K. solution while Hershkowitz told audience members that his approach at
Big Geyser is to keep looking to the future.—J.C.

42_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Surviving an
Economic ‘Reset’
MillerCoors’ Tom Long advises how
to survive the current economy

T he current economic downturn pres-


ents a great deal of challenges for
beverage companies, yet there are a
number of advantages, according to Tom
Long, president and chief commercial
officer, MillerCoors. The economic cli-
mate had, in essence, forced the country
to press a “reset” button, which can be a
catalyst for change.
Sometimes a reset can change the fun-
damental basics of competition, giving a
new window to a new innovation while
accelerating trends that are already in
play for a brand, according to Long. “To
survive a ‘reset’, it boils down to two
important things—the survivors and
thrivers are those that are going to take
the opportunity to really sharpen their
brands on the key components of differ-
entiation. And the second thing to do is
you have to get alignment in your value
chain,” Long said. To this end, Long dis-
cussed MillerCoors’ strategy to accelerate
the growth of Coors Light this summer,
leverage the continued success of MGD 64
and “fix” Miller Lite.—H.L.

»
THIS YEAR’S BEVERAGE FORUM served as an
opportunity for attendees to not only get some
insightful information from top beverage executives,
but also interact with one another. In addition to
the Forum’s two-day agenda, breakout sessions
were held at the end of day two where attendees
got to hear about some current trends in the
marketplace. Gary Hemphill, managing director and
COO Information Services, Beverage Marketing
Corporation (above left) spoke on market trends in
the non-alcohol segment. Jonathan Ford, creative
partner, Pearlfisher, (center) discussed innovative
packaging and Ted Wright, managing partner, Fizz,
LONG Word of Mouth Marketing (WOMM), (right) led a
panel discussion on the marketing medium.

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_43


The 2009
FINANCIAL Report
VIEWPOINTS

Financing the Next Innovation Wave


by bill anderson

T
he beverage world is one of Hood and Columbia Distributing in next wave of transactions. Mezzanine
the most entrepreneurial the Northwest, now creating a $1.2 bil- financing sources also are likely to
industries in our economy. lion Miller/Coors beer and non-alcohol increase their presence in part to fund
Even in this recession, there is behemoth that competes against nine the most aggressive consolidators.
no shortage of innovators determined Anheuser-Busch InBev distributorships. Our firm recently created a new
to produce the next vitaminwater or Mergers have been prevalent among debt advisory business, led by a for-
Grey Goose or 5-Hour Energy. While wine and spirits wholesalers for years. mer leading beverage banker, to fill
the entrepreneurial focus on our Private equity (PE) is now fully im- the void of experienced debt advisors
industry always will be on new prod- mersed in the beer industry, at least on exclusively serving the beverage indus-
uct development, as it should be, the the supplier end. KKR has just closed try. We think that beverage operators
next few years also will bring a new on its purchase of the OB Brewery will need a wider range of debt
wave of financing and recapitalization from ABI, and KKR and other PE options in the months and years ahead
ideas that will be just as creative. firms are said to be close to acquiring and that the industry deserves a dedi-
In fact, our industry has been facing some of ABI’s Eastern European cated financing resource on their side.
a perfect storm for capitalization inno- assets. KPS, the New York-based PE Look for innovation not only in
vations for some time now: consolida- firm, closed earlier this year on its packing or bottle design or vitamin
tions at all tiers, increasing fixed costs, acquisition of High Falls Brewing and enhancements, but in financial prod-
pricing and sales uncertainties, suppli- Labatt. Basso Capital is an investor in ucts that will help this industry contin-
er constraints on capital structures, a the Independent Brewers Union ue to consolidate, gain operating effi-
decline in trading up and continuing (Pyramid and Magic Hat) and is likely ciencies and build for the future. BW
demands on family businesses. looking for other acquisition targets in
As consolidation sweeps the beer the craft beer industry. Bill Anderson is the chairman &
distribution industry, for example, As the pace of brewery and distribu- CEO of First Beverage Capital in
Los Angeles, Calif. For more
many longtime competitors are analyz- tor consolidations persist, additional information, visit the company’s
ing the prospects for mergers. The streams of financing sources are likely to website, firstbev.com.
best example is the merger of Mt. emerge as a source of capitalizing this

3. Who will handle my should want to manage the


Some Tips for Insuring Your Winery claims? When all is said and claim, not hear about it later
All wineries, including even account. If you're not satisfied, done, you want the person who from someone at the insurance
small ones, are complex manu- move on. is most involved with your company.
facturing facilities vulnerable 2. Do I understand the indi- account to take personal You should expect more from
to a long list of potential loss- vidual coverages of responsibility for your an insurance agent than some-
es. It's absolutely critical to ask my existing policy or claims and that's your one who just sells you a policy:
the right questions before plac- those being proposed insurance agent, not your insurance agent should be
ing your insurance with an by an agent? There is the insurance compa- your advocate. The right insur-
agent or renewing it with your nothing more danger- ny. If you're interview- ance agent can be an effective
present agent. Here are ques- ous than not knowing ing a prospective "wingman" in helping you pro-
tions you may want to ask: what your policy cov- HILBRANT insurance agent, ask tect your winery’s assets.
1. Does the insurance agent ers. It is extremely who you should call —James T. Hilbrant, a
know the winery business? important for you to take the first in case of a loss. The right Certified WorkComp Advisor, is
Question prospective insurance time to go over your existing answer is the agent. If you are the winery insurance specialist
agents to find out if they know and proposed insurance pro- given an 800 number that goes at Invensure Insurance Brokers,
your business or if they just gram thoroughly with your to an insurance company, that's Irvine, Calif.
want to get the insurance agent. not a good answer. Your agent jhilbrant@invensure.net

44_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


A Special Promotion Section

countdown to July 2009 Edition

ays 6 hours 27 minutes. . . 60 days 6 hours 27 minutes. . . 60 days 6 hours 27 minutes. . . 60 days 6 hours 27 minutes. . .

Good Packaging is Half the Battle drinktec At-A-Glance


In the soft drinks and mineral water sector
T his year, for the first time, plastic is the
main form of packaging for beverages with
one-third of the market share worldwide, just
there is great interest in lighter, more cost-
efficient closures, and so it is expected that at
What: The largest trade
exhibition for beverages in
the world
ahead of glass and well ahead of cans. Almost drinktec 2009 producers will be displaying
all types of packaging are represented at drink- new closure concepts with special designs,
tec 2009, the fair where exhibitors display their which also enable weight savings. When: Monday, Sept. 14 to
capabilities and packaging innovations. The 3rd PET World Congress is taking Saturday, Sept. 19, 2009
place during drinktec in the International
Plastic is Racing Ahead Congress Center (ICM) on Sept. 16-17, where Where: New Munich Trade Fair
In the plastics segment, PET containers are producers from all over the world will be Center, Munich, Germany
the top favorite in the one-way container bot- exhibiting the latest PET technology for bev-
tling sector. According to estimates by market erages and liquid food in Hall B3. Visitors: 70,000 from 170
research company Euromonitor, in 2009 the While PET continues on the road to suc- countries expected
number of PET containers produced will rise cess, other plastics such as HDPE or LDPE are
to 350 billion per annum, which
Visitor Target Groups:
makes it all the more important to
Producers of soft drinks, fruit
produce PET containers as eco-
juices, energy and wellness
nomically as possible.
drinks, packaged mineral water,
A range of exhibitors at drink-
dairy drinks, wine and cham-
tec, producers of preforms and
pagne and distilled spirits;
machine manufacturers, are
brewers; wholesale and retail
addressing the issue of light-
beverage merchants; hotels,
weighting. Reducing the material
restaurants and caterers; serv-
used can result in considerable
ice providers and advertising;
cost savings when purchasing
public authorities, universities
materials. And PET containers are
and specialist colleges.
continually increasing in size.
Large-volume PET bottles are in
demand in South, Central and Exhibitors: 1,500 from 60
North America in particular, as countries expected
the market for soft drinks there is for 3-liter of greater interest to some other segments,
containers or bigger. In parallel with this, the such as milk and milk-based drinks. At the Website: drinktec.com
market for PET water dispensers with a same time, new means of packaging are being
capacity from 5 to 20 liters for offices, busi- developed. On the subject of sustainability, Contact:
nesses and households is booming in many ‘organic plastics’, based for example on starch Anika Niebuhr
countries. (PHA) or lactic acid (PLA), are gaining in 646.437.1014 • 212.262.6519 (fax)
importance. The 2nd PLA Bottle Conference, aniebuhr@munich-tradefairs.com
on Sept. 14-15 at the Holiday Inn hotel, gives
an overview of this subject and takes a look at

10
Reasons the availability of raw materials plus the latest
to Visit
See It Now Access an exclusive developments and waste management
2009
e-book that puts you inside the options.
drinktec experience. Go to
beverageworld.com/
For more on beverage packages that will be
go/drinktec
September 14–19
New Munich Trade
, 2009
Fair Cente on display at drinktec, visit drinktec.com.
by
for
and distributed
was produced
This e-book

This Special Promotion Section was produced by Beverage World’s Special Projects department.
World Fair for Beverage and Liquid Food Technology

where the world’s


decision makers meet

14–19 September 2009


New Munich Trade Fair Centre

See It Now Access an exclusive e-book that puts you inside the drinktec experience.
Go to www.beverageworld.com/go/drinktec
USA:
Ms. Anika Niebuhr . Tel. 646-437-1014 . Fax 212-262-6519 . aniebuhr@munich-tradefairs.com
Cold-Aseptics Beats Hot Fill Travel Tips
“The process of aseptic cold filling was before filling. Aseptic filling is recom- Hotel Rooms:
Book your hotel now, rooms are going
of great interest to the non-alcohol drinks mended for beverages such as fruit juices,
fast! The closest hotels to the fair-
sector in particular,” according to one tea beverages, sports drinks, vegetable grounds with rooms available are the NH
exhibitor summing up the last drinktec juices, spritzers, milk-based mixed drinks, München Dornach am MCC and the Hotel
in 2005. Since then, interest has contin- UHT-milk (ultra-high-temperature milk), Prinzregent an der Messe. Using
ued to grow with cold-aseptic processes near-water drinks and flavored waters. It TRADEFAIRS.com you can book your
proving more popular than hot fill and can be used for still and carbonated bev- room(s) as well as airline, train or bus
filling using cold sterilization agents. erages. The international fruit juice tickets. drinktec.com also provides the
drinktec 2009 brings together producers industry will be discussing what it hotel directory of Messe München
of cold-aseptic beverage filling technology expects from cold-aseptic filling in the International with links to hotels, guest-
at one site, giving visitors an opportunity future at its annual convention houses and travel agencies.
to compare the two processes. ‘International Fruit World,’ which for the
Consumer demand is growing for first time will take place on Sept. 15 and Tickets:
Buy your ticket for drinktec online at
more natural beverages, i.e. those with no 16 in parallel with drinktec, with the
drinktec.com to save half the cost.
preservatives, and for products with addi- motto ‘From the Tree to the Bottle.’
A 3-day ticket is half price (44 euros,
about $60). You’ll receive a ticket
Fully Integrated System voucher by e-mail that you can print out
An aseptic system must and bring to the fair.
always be implemented and
complied with consistently. Only Air Travel:
a fully integrated system can Munich Airport is Germany's second-
ensure the efficiency of a cold- largest airport, and is considered by
aseptic process. travelers’ surveys to be the "Best
The peripheral equipment Airport in Europe." The fastest way to
must be right and do the ground- go directly from the airport to drinktec
is to use the airport shuttle bus (depart-
work for the aseptic process, or
ing every 30 minutes). Subway trains
be aseptic itself. This applies to
also go to the New Munich Trade Fair
everything from the process tech- Center, and the station is only steps
nology for the flash pasteurizer away from the terminals.
or ultra-high temperature system,
to the mixer with sterile buffer Train:
tional benefits. As far as possible bever- tank, the aseptic fittings and to the media Most major European cities connect by
ages with little or no carbonation, and preparation of disinfectant solution, ster- rail to the Munich Central Station locat-
often with a high pH level that makes ile water, sterile air, steam and inert gas. ed in City Center, minutes away from the
them very easily digestible, should be fairgrounds. Using the “Train & Auto”
offered to consumers. This calls for asep- Integrated Approach rental car service, you can rent a car at
tic cold filling, which allows the imple- A cold-aseptic filling system can the Munich Central Station and drive to
mentation of consumer-oriented product drinktec.
replace hot-filling processes, or bottle and
concepts, providing the public with bev- can filling systems that use tunnel pas-
Automobile:
erages that have been bottled gently, with teurizers. There must always be an inte- The New Munich Trade Fair Center is
no additional thermal stress, as is the grated approach in which equal attention adjacent to the easy-to-use A94 motor-
case with hot filling, for example, and no is paid to filling safety, operating costs way. Limousine and transfer services
added preservatives. and operating safety, and which factors travel to and from the airport with pas-
these aspects in during implementation. sengers getting off and on at designated
Recommended for Many Beverages The opportunities provided by cold-asep- locations along the way.
Aseptic, cold-aseptic, sterile, beverage- tic filling mean that filling plants are
sterile—many terms are used to describe investing in the future of their company, Public Transportation:
‘aseptic filling’. The process involves bot- which will be able to implement new, With your online purchase of an admis-
tling a product at ambient temperatures, consumer-oriented product concepts. sion ticket for drinktec, your voucher
that is without tunnel pasteurization or Drinktec 2009 is the optimum informa- entitles you to use public transportation
on the local underground and Munich rail
hot filling and without the use of preserv- tion platform for that purpose.
network (U-Bahn and S-Bahn) from the
atives or cold sterilizing agents, in such a
day before until the day after the fair.
way that it attains a specified shelf life. For more information on aseptic cold
The products are only briefly heated filling, visit drinktec.com. Go to drinktec.com to arrange your trip!

A Special Promotion Section • July 2009 Edition


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VITAL STATS
BOCCCHO
PRESIDENT: J.R. Hand
HEADQUARTERS: Clarksville, Tenn.
EMPLOYEES: 285
’08 CASE VOLUME: 10 million
GOALS: To continue to be a volume Leader and a bench-
mark organization in the wholesale beverage industry.

»
J.R. HAND, president of BOCCCHO (l) sits with
his father, Charles, current chairman and CEO,
who took over the family business from his
father in the 1960s.

Prior to that, in 2006 and 2007,


respectively, the company pur-
chased two other A-B wholesalers,
DEW Distributing in Hopkinsville,
Ky. and Quality Beers Distributing
in Owensboro, Ky.
“It’s been good growth, and it’s
been great for our company. It’s

Bud-ing Growth
Over 60 years three generations of the Hand family played a non-exclusive A-B wholesaler,
really reinvigorated our people and
added a lot of depth to our manage-
ment team,” Hand says.
In 2007, BOCCCHO also became

a role in the continued expansion of BOCCCHO. which also has contributed to the
company’s growth. “We looked at
By Jennifer Cirillo our portfolio and although we
believe Anheuser-Busch really has

S
ixty years since its founding, Budweiser of the strongest brands out there we felt the need to diversify
Clarksville, Cookeville, Chattanooga, Hopkinsville & our portfolio some,” says Hand. “There were some other
Owensboro (BOCCCHO) has been led by three gen- great suppliers that were looking to come into the state and
erations of the Hand family and has continued to so we looked to take advantage of that opportunity.”
grow with each sitting president. BOCCCHO now distributes brands from Yuengling, New
Raymond Hand founded the company in 1949 and his son, Belgium Brewing Co., Magic Hat Brewing Co., Highland
Charles, took over the family business in the early ’60s and is Brewing Co. and Terrapin Beer Co. as well as Joose Malt
currently chairman and CEO. Charles had a vision of growth Beverage, a United Brands company.
and helped expand the company from a 2-million-case opera- Around the same time BOCCCHO went non-exclusive, the
tion to a 3.5-million-case operation with a key acquisition of company also added non-alcohol brands to its portfolio, one
William Enterprises in 1996. of the first being Monster Energy Drink, which it distributes
In 2008, J.R. Hand, Charles’ son, took over as president and throughout its 20,000-plus-square-mile territory with the
has actively carried on the vision of his father. Within the exception of its Chattanooga market. In addition, the whole-
past three years, BOCCCHO has purchased three companies, saler also distributes Function Drinks, a line of functional
the most recent being Beasley Distributing Co. Inc., an waters, and Lean Body, a ready-to-drink protein shake from
Anheuser-Busch wholesaler based in Chattanooga, Tenn., Labrada Nutrition.
which added about 3 million cases to BOCCCHO’s business. “We are no longer just a beer distributor, we are a complete

48_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


ny to provide better management depth and focus more
specifically on certain areas. Hand explains that the company
is broken up into two regions—east and west with
Chattanooga and Cookeville in the eastern region and the
remaining three locations in the western region.
“It’s really helped us out a lot,” says Hand. “We’ve got two VPs
that oversee each area and run day-to-day general business.”
With a more organized management system in place, the
company was able to use its scale to its advantage.
»
BOCCCHO IS BASED in Clarksville, Tenn. and distributes throughout a 20,000- “It also helps us hire and retain good employees,” he says.
plus-square-mile territory.
“There are a lot more opportunities as we grow. You are not
beverage supplier,” says Hand. And with a military base located just stuck in one location that has two members of middle
in its Clarksville market, non-alcohol brands are a “very big management. In our business, if you are willing to move to
deal,” says Hand, “especially nutrition based products.”
Though beer still makes up 98 percent of BOCCCHO’s
Advertisement
business, its non-alcohol brands represent good growth
opportunities for the distributor, which represent, Hand says, B.R. MILLER & COMPANY, INC.
B. R. Miller & Company, Inc. has been honored to be involved in the
“a lot of extra cases we wouldn’t have sold last year.” growth and success of Budweiser of Clarksville. As Budweiser of
BOCCCHO is comprised of five facilities located in Clarksville has grown and expanded, B. R. Miller & Company, Inc. proudly
Clarksville, Cookeville and Chattanooga, Tenn. and provided construction for new buildings, additions and renovations for the
Clarksville TN facility. Thank you, Budweiser of Clarksville, for a success-
Hopkinsville and Owensboro, Ky. Since the most recent ful business relationship. Contact: Mike Boisseau 931-552-2228
acquisition, the decision was made to regionalize the compa-

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_49


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one of our other locations there’s ample opportunity for
advancement and for growth within our company. I think
that’s a big advantage.”
Hand explains that because of the company’s size it has
also been able to grow its chain store business by being
able to provide them with better service. Hand says,
“Essentially what we gain there is we are a bigger supplier
for a particular customer therefore we have more relevance
than we did as a single entity. So, with that we get more
influence, more time, more attention with the larger chain
customers that we didn’t get before.” Among the chains
BOCCCHO delivers to are Kroger, Food Lion and Wal-Mart.
While running a larger operation has its advantages,

Advertisement
POWELL-WALTON-MILWARD
Powell-Walton-Milward a division of J.Smith Lanier & Co. has been fortunate
to handle the Property and Casualty Insurance needs of Charles Hand and
the Hand Family since 1978. Since that time, the company has grown from
one location to five locations. It has been a pleasure for our firm to work
with Charles and JR Hand, and with their Controller and Risk Manager,
William Moseley. We wish them the best of luck and continued success
for many years to come as one of the top AB Distributors in the country.

50_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


with rapid growth can come additional challenges, Hand
notes. On the logistics side, for example, the company has
taken its first steps in consolidating four different route
accounting systems. By the end of next summer, Hand
expects the consolidation to be complete.
As the company continues to grow, it’s the drive and
dedication of BOCCCHO’s employees that allow day-to-day
operations to run as smoothly as possible.
Hand says: “Our people are very competitive. We cele-
brate a victory, but then the next morning everybody
shows up trying to get better and trying to further help the
company grow. The biggest thing for us is we just continue
to try to succeed.” BW

Advertisement
BB&T CORPORATION
Founded in 1872, BB&T Corporation (NYSE: BBT) offers full-service
commercial and retail banking and additional financial services such as
insurance, investments, retail brokerage, corporate finance, asset
management and trust. We strive to help our clients achieve economic
success and financial security; create a workplace where employees can
learn and grow; optimize long-term rewards for shareholders; and
improve our home communities.

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_51


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California Dreaming
The progressively minded Bay Area Beverage Co. is a pioneer in the use of solar
energy. By Andrew Kaplan

C
»
alifornia is known for being ahead of the BAY AREA BEVERAGE president TJ
Louderback (l) and his father,
curve when it comes to a lot of things. So, Tom, show off the solar panels
perhaps it comes as no surprise that the adorning the company’s ware-
house roof.
Richmond, Calif.-based Bay Area Beverage
Co. prides itself on being one of the first solar-pow- and some partners in
ered beer distributors in the country. 1969. Tom eventually
The company’s territory encompasses the com- bought out the partners
munities east of San Francisco, south of the wine and now runs the compa-
country, north of San Jose and west of Sacramento, ny with his son. Since that
leading TJ Louderback, the company’s president to time, the company has
add with a laugh: “We didn’t get the prettiest patch grown into a 7 million-
of territory, though there are some very nice com- case beer wholesaler with
munities in our market.” just under 200 employees. “Our market is very diverse,”
Bay Area Beverage was actually started by TJ’s father Tom Louderback says. “We have a significant urban community
comprised of a mix of ethnicities, and we have also
acquired some more suburban territory as well.”
Bay Area’s product mix has changed over the years, too.
While back in the ’80s, the company “learned to survive on
malt liquor and non-alcohols like Snapple,” Louderback
says the company has gotten more into craft beers and
imports, and the suburban areas have fueled its Coors
business. “So, now we have a much more balanced, stable
portfolio,” he says, “where we’re selling MillerCoors, our
top supplier, as well as Heineken USA and Diageo, and
about 80 percent of our non-alc volume is Snapple with
the rest mostly bottled waters.”
A few years ago, the company made the decision to cease
renting a warehouse in Oakland, and buy a 250,000- square-
foot former Ford plant in Richmond. The company soon
after installed a Vertique picking system in the warehouse to
improve efficiencies. “We’re always looking for ways to get
the same job done with a lot less work,” Louderback says.
Also, since the building needed to have its roof replaced, Bay
Area added solar panels to about half of the roof which will
eventually supply 100 percent of the warehouse’s electrical
needs. “I really crammed to learn how solar works, and we’re
pretty confident that it will pay for itself,” he says. “It’s a very
easy way to make more money.”
Louderback says his father took a little bit more con-
vincing when it came to the solar energy project, however.
“I told him this goes immediately to operating profit and
nobody has to work any harder for it. He was skeptical ini-
tially. But we worked through that and now he’s the
biggest cheerleader.” BW

52_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


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Capitol Takeover
At Beer Capitol, it’s workforce has allowed the company to achieve continued growth
and success in Milwaukee County. By Jennifer Cirillo

I
»
t’s been a busy time for Beer MEMBERS OF THE BEER CAPITOL
DISTRIBUTING CO. staff are
Capitol Distributing Co. (front row, l to r) Jack Radichal,
In December 2008, the beer on-premise division manager and
Ken Zeman, off-premise division
wholesaler, based in manager; (back row, l to r) Jim
Wauwatosa, Wis., completed its Butenhoff, craft and import man-
ager; David Neville, vice presi-
acquisition of Miller Brands- dent of sales; Aldo Madrigrano
Milwaukee LLC, which distributed chairman and CEO and Mike
Meriman, president.
Miller brands in Milwaukee
County. Miller Brands was the
largest single distributor in on the association’s
Wisconsin for Miller Brewing Co., board of directors and
explains Aldo Madrigrano, chair- its executive committee.
man and CEO of Beer “The group that
Capitol, and the acquisition owned Miller Brands
quadrupled the size of Beer VITAL STATS felt it was time for them
BEER CAPITOL DISTRIBUTING CO.
Capitol’s business. to step away from the business and myself and
CHAIRMAN & CEO: Aldo Madrigano
“As MillerCoors came my two partners felt that it was time to aggres-
HEADQUARTERS: Wauwatosa, Wis.
together, it was good tim- EMPLOYEES: 215
sively go forward in the business. And when the
ing for both companies,” ’08 CASE VOLUME: about 9 million JV of MillerCoors came together it was the right
says Madrigrano of the GOALS: To be a brand builder and have the appro- time for these two businesses to come together
acquisition. Madrigrano priate and right amount of products to service its too.”
customers needs.
also is the immediate past Beer Capitol is now the largest beer distributor
chairman of the National in Milwaukee County delivering just shy of 9 mil-
Beer Wholesalers Association (NBWA) and currently serves lion cases a year. The company’s portfolio includes a selec-

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_53


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»
PRIDING ITSELF on it customer relations, Beer Capitol was the recipient of Crown Imports’ Distributor of the Year Award in 2008 and 2007. The wholesaler
attributes its success to the quality of its workforce, which has helped the company through its most recent acquisition of Miller Brands-Milwaukee LLC.

tion of 250 beer brands including crafts, imports and a 100 percent pre-sell operation while Miller Brands was
domestics. Along with MillerCoors, its suppliers include not. Making the shift to a 100 percent pre-sell operation
Heineken USA, Crown Imports and Boston Brewing Co., to had its challenges, Madrigrano admits, but he says that
name a few. even in the short period of time since the completion of
“As in any other consolidation there’s always a lot of the acquisition, Beer Capitol has transitioned nicely.
challenges,” says Madrigrano. For example, Beer Capitol was “We feel that we are really about six months ahead of
where we thought we would be,” he says. One advantage
was that Beer Capitol and Miller Brands shared the same
footprint, meaning that there was ease in already knowing
many of the same customers. And, Madrigrano says, “The
scorecards from the customers are all good, so we are
happy about that.”
The scorecard from Beer Capitol’s suppliers also has
been positive. Last year, for the second year in a row,
Beer Capitol was recognized as Crown Imports’ Distributor
of the Year based on sales, distribution and execution of
programming.
“They have been a great supplier do deal with,” says
Madrigrano of Crown Imports, which imports brands
like Corona and Modelo Especial. “We have a good size
Hispanic marketplace here in Milwaukee and [their brands]
have been doing very well.”
The wholesaler attributes its success to the quality of
its workforce. “I think the key to our business is our
people,” Madrigrano says. “Our people have done a great
job from melding Beer Capitol, which was really a
high-end beer company, with a company that sold a lot
of domestic business.”
He continues: “The customers are happy because they
have people that understand their business of selling high-
end, of selling crafts, of selling premiums and then selling
sub-premiums and popular priced beers also.”
The relationships Beer Capitol has with its customers,
on-premise accounts in particular, which make up a large
part of its business, has contributed to the continued
growth of its craft beers, for example. The company

54_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


spends a lot of time working with its local restaurants on
beer and food pairings.
“It’s allowing us to get into some of the finer restau-
rants,” Madrigrano says. “It helps us develop the brands.”
In addition to national craft brands, Beer Capitol also dis-
tributes beer from Lakefront Brewery (Milwaukee), Capital
Brewery (Middleton, Wis.), Stevens Point Brewing (Stevens
Point, Wis.), Pabst Brewing Co. (Milwaukee) and Bell’s
Brewery (Kalamazoo, Mich.).
“The craft trend is doing very well in our marketplace
and continues to grow,” he says, “which tells us that the
consumer is saying, ‘Even in these tough times I want to
get something that I really enjoy and I’m going to spend
to get that.’” And consumers, Madrigrano finds, are visit-
ing their neighborhood establishments rather than ventur-

»
AFTER ITS RECENT acquisition of Miller Brands-Milwaukee LLC, Beer Capitol,
based in Wauwatosa, Wis., is the largest beer distributor in Milwaukee County.

ing to new places that are farther away from home.


Taking that into account, he notes: “We really look for
the right beers for the marketplace,” summing up the com-
pany’s strategy when taking on new brands. “There are
people out there who want to make sure they get every-
thing. Well, we really want to be known as brand builders
to our suppliers and really take a look at, when a brand is
coming to the marketplace, what its attributes are and
what the marketplace is looking for.”
Through all of the busy changes that have taken place
over the past several months and all of the challenges that
come with those changes, Beer Capitol has been able to
maintain a focused outlook for the future, thanks to its
people.
“We know we have great brands to sell and great brands
to put out there, but I can’t stress enough, the most impor-
tant asset that we have is our people,” says Madrigrano. “Our
people, we believe, are the best in the marketplace.” BW

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_55


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Kicking Up Sales
Beverage Alliance brings Carlsberg and other European beers to America.
By Andrew Kaplan

F
ormerly a subsidiary of Carlsberg USA, in your portfolio?
Beverage Alliance became an independent Mike Mitaro: Those
importer earlier this year in an effort to brands all have had a good
expand its portfolio of beers. base of volume, cash flow
The $18 million company, which sells about 1.1 and profitability in the
million case equivalents, is based in New Canaan, United States before we
Conn., and also now imports Kronenbourg, got them.
Tetley’s English Ale, Grimbergen and Okocim.
The company’s owner and president, Mike BW: How are they dis-
Mitaro—who previously ran Carlsberg USA for tributed?
five years—answered some questions about his » MM: We have a network
new company. BEVERAGE ALLIANCE owner and president Mike Mitaro of distributors, a combina-
kicks back with a Carlsberg.
tion, depending on the
Beverage World: Why do you carry these particular brands market, of Anheuser-Busch wholesalers, MillerCoors whole-
salers, a few wine and spirits wholesalers and some small-
er independent wholesalers. We operate in all 50 states.
Though 15 states make up 80 percent of the volume,
which I guess is true for every import.

BW: How have the brands been performing?


MM: Fortunately, they’re doing very well and we’re thank-
ful for that in this economy. Carlsberg is up 10 percent so
far year to date this year. Our draft business is where our
largest growth is for the Carlsberg brand. Carlsberg is one
of the leading brands associated with international soccer
and has a big presence in all the soccer bars and pubs
where people watch matches from Europe.
Kronenbourg also is growing, but it’s off a somewhat
smaller base. We’re finding more growth for it as an alter-
native to Stella Artois. Kronenbourg has a lot of that simi-
lar appeal. So in New York City, for example, we’re having
great trends on Kronenbourg because we’re getting it into
more and more upscale restaurants and nightclubs.

BW: Do you do any marketing to help grow the brands?


MM: We do a lot of promoting at the point of sale and
that seems to help our business a lot. Anything around
soccer we do a lot of promotions with in the bars. In off-
premise we have themed promotions that we do. With
Kronenbourg this July we have a promotion around the
Tour De France and it just rallies our wholesalers to focus
on our products for that period of time. Because so much
of this business is about getting wholesaler execution and
wholesaler focus around your products. BW

56_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


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VITAL STATS
REFRESHMENT SERVICES PEPSI
PRESIDENT: Mike Bartel
HEADQUARTERS: Quincy, Ill.
EMPLOYEES: 400
REVENUE: $100 million
GOALS: “Our theme for 2009 is ‘Take the Business.’ It is based
on the fact that since the CSD category is not growing this
year, then the only way for us to grow our business is to go
‘take it’ from our competitors.”

»
MIKE BARTEL, president of Refreshment
Services Pepsi, leads the bottler’s “Take the
Business” strategy.

employees in Illinois (Quincy,


Macomb and Decatur), Indiana
(Terre Haute), Iowa (Burlington)
and Florida (Key West and
Tallahassee). “In those days, it was

At Your Service
Refreshment Services keeps the lines of communication
the same person selling, bottling,
packaging, distributing and deliver-
ing it,” Bartel says.
Times have changed, but some
things have remained. The Vecchie
open and a Pepsi in every hand. By Carrie Havranek family—now in its fourth genera-
tion—is still involved in the busi-

A
lot of companies talk the talk, but not all of them ness on the board of directors. And Refreshment Services
can truly walk the walk. But for Refreshment continues its longstanding affiliation with PepsiCo; Bartel
Services Pepsi, an independent Pepsi bottler, it’s says that they are perhaps one of the earlier bottlers of the
the talking—and the listening, for that matter— soda in the state. The business has grown though there are
that makes the difference. Its open-door policy with employ- of course some challenges, many of them stemming from the
ees and customers is a point of pride among its management fact that its bottling territories are not at all contiguous. In
team, according to president Mike Bartel. “Anyone at any fact, the two regions it covers in Florida couldn’t be farther
level can come into my office at any time to talk about any- apart. There’s no real rhyme or reason for why it evolved
thing,” he says. that way; Bartel says it’s just the way the operations were
The lineage of this family-owned enterprise dates back to bought over the years. “The challenges become trying to rec-
the 1920s in Taylorville, Ill., when founder Louis Vecchie ognize what pieces of our business need to stay decentral-
began a soft drink company that bottled its own flavors— ized. We will err on the side of leaving as much of the deci-
think grape and orange. It wasn’t until 1934 that Vecchie sion making locally to our general managers,” he explains.
met Pepsi, but at first, customer response was tepid and sales And the customer base is different, too. “In the Midwest we
were slow. Bartel says that they’d swap out a couple of have a high share and in Florida we’re at parity.”
orange or grape bottles in a case for Pepsi bottles, a subtle Because geography works against the company, the ability
move that ensured that the cola wouldn’t go to waste. The to communicate effectively is critical. “We try to be good lis-
small operation has grown considerably, with 400-plus teners with customers and employees. We don’t want to get

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_57


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caught in the trap that we have all the answers,” Bartel
explains. For example, he says someone came up with the idea
to survey the employees in the other offices to find out what
the main office was doing well, and what could use improve-
ment. “Now we are in the middle of going personally to each
of the locations to talk through the results, which takes a lot of
time.” While it’s easy for a company leader to say that they lis-
ten to its people or want feedback, the process is difficult; it’s
time consuming. “We hear about problems. But if you’re get-
ting to the point where you are not hearing about the prob-
lems, you’ve got a big problem,” he says.
The approach naturally extends to its customers, too. Last
fall, the managers went out on a “listening tour” armed not
with laptops loaded with PowerPoint presentations, but just
a sheet of paper with about a half-dozen questions they
devised in order to find out what the customers needed, »
AL HUDGINS is general manager of Refreshment Services Pepsi’s Tallahassee,
what they liked about the company and what they didn’t. He Fla. operation.
describes the experience as “eye-opening, something we need
to do on a regular basis.” Service is a considerable issue and and want to truly partner, we’ll up the service.” Once feedback
so recently, Refreshment Services established different serv- has been solicited, though, expectations rise. “The easy part is
ice levels with its customers. “The more they work with us listening; the hard part is how are you going to respond to

58_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


their needs so it’s just not another check off in a box?”
Its communication philosophy extends to Pepsi, too,
whom Bartel describes as “a great partner” and “good listen-
er.” As an independent bottler, the company enjoys consid-
erable autonomy to develop marketing tailored to local
accounts. “We have the ability to say no and to do our own
thing, but 95 percent of the time you are going to do what
they [PepsiCo] want because they know the business and
what they want to do makes sense,” he says. Initiatives
such as buying and using its very own sign-making
machine helps with creating customized promotions, but
then Pepsi “will still come in with national overlays, like

»
REFRESHMENT SERV-
ICES PEPSI’S Florida
management team
includes VP of opera-
tions Dave Faulkner.
The Florida territories
the company serves
include Key West and
Tallahassee.

with the Super Bowl or Halloween, that we will participate


in,” he says.
The PepsiCo-bottler relationship is a unique one, he says.
Bottlers have the ability to work closely with and help com-
munities, combining the muscle of a national brand with
the relationships that independently owned smaller compa-
nies can create.
“What’s made it so successful is that if it was just one big
company, you probably wouldn’t get that grassroots stuff
that goes on, the baseball teams, little leagues, special
events, things to help support the community in fundrais-
ers and schools,” he says.
Bartel puts the rewards of his work this way: “You can go
to bed at night and think, ‘Maybe somehow I’ve made a
small difference.’ There are not a lot of businesses anymore
where you have the opportunity to do that.” BW

Advertisement
GREAT RIVER ECONOMIC DEVELOPMENT FOUNDATION
Quincy University is a Catholic, independent, liberal arts institution of
higher learning in the Franciscan tradition celebrating 150 years in
2009. Great River Economic Development Foundation has been a driv-
ing force in Quincy and Adams County since 1978. Together GREDF and
Quincy University thank Refreshment Services Pepsi for their contribu-
tions to the outstanding quality of life the Quincy area enjoys.

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_59


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Epic Scale
More than 40 years on, Epic Enterprises continues to refresh New England as the
little Blue System co-op that can. By Jeff Cioletti
»
THE EPIC TEAM assembles before one of its new trucks.
(l to r) Allen Gallaher, controller; Wanda Belanger, human
resources; Tim Duprey, quality assurance manager; Lisa
Hjelm, plant manager; Don Smallwood, general manager
and John Blood, maintenance manager.

Forty-one years ago the company opened


for business with a single can line; it now
operates three. Two of those primarily run
12-ounce cans, while the other is a flexible
line for specialty cans of varying sizes. Epic
Enterprises cans all of the trademark Pepsi
brands, as well as some Dr
Pepper Snapple Group products,
VITAL STATS including Dr Pepper, Crush and
EPIC ENTREPRISES
GENERAL MANAGER: Don Smallwood
Hawaiian Punch.

A
s primary and secondary-packaging HEADQUARTERS: Ayer, Mass. In this era of rampant SKU
sizes continually change and inno- ANNUAL VOLUME: 20 million cases proliferation, flexibility and nim-
vation brings a rapidly accelerat- GOALS: To be as flexible as possible; quickly and effi- ble execution are central impera-
ciently changing can body sizes and flavors while
ing crop of new products into tives and Epic has prided itself
keeping product yields high.
the market, Epic Enterprises has shown for on its ability to adapt to an ever-
more than 40 years that the key to staying changing market. It’s especially
ahead of the curve is employing a can-do attitude. challenging in the Pepsi system when it comes to the limit-
The Epic tale begins in 1968 when 12 independent Pepsi ed-time offers (LTOs) the company has released in recent
bottlers, primarily in New England, formed the Ayer, Mass.- years (Though, the operation didn’t produce the recent
based canning co-op. Throwback brands).
“Over the years,” says Epic Enterprises general manager “We like to have the volume, but it can be difficult to get
Don Smallwood, “some of those have been bought by Pepsi in and get out with these things,” Smallwood notes. “The pro-
Bottling Group and one was bought by Pepsi Bottling liferation of SKUs is a real issue and we’ve had to adjust to
Ventures. So our ownership has changed, but we’re still con- it…The thing with these LTOs is if one of them is successful,
sidered, in the Pepsi system, a co-op.” they tend to bring it back permanently—without deleting
Epic is responsible for most of the can volume of Pepsi something on the other end.”
products throughout New England and in some parts of New For instance, Epic has been gradually replacing its blenders
York State. The co-op produces about 20 million cases annually. with ones that offer enhanced efficiency and reduced
Interestingly, the co-op’s can plant is located next door to changeover times. As a result, the co-op has been able to do
another co-op that fills only bottles. “We’re two separate co- shorter runs and switch to another SKU fairly rapidly.
operatives, but have similar ownership,” Smallwood explains. Secondary packaging changeovers also represent an area
“We don’t get into bottles and don’t aspire to get into bottles. of significant challenge and ongoing improvement. “We
They don’t get into cans and don’t aspire to get into cans.” make a 36-pack that’s going into the Club Stores, and chang-

60_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


»
SWITCHING TO PEPSI’S new packaging a pretty seamless one for Epic
graphics was fairly quick and seamless for
Epic Enterprises.
Enterprises, thanks to the highly
organized effort among Epic,
PepsiCo and the co-op’s owners.
ing from 24 [pack] to 36 is a “It’s always about coordination
pretty easy change,” explains when you have something as big as
Smallwood. “But changing from this was that came as quickly as it
a 36 back down to a 12-pack is did,” recalls Smallwood. “I first
a fairly major change on the heard about it in October of last
packaging end.” year. By the end of December we
On the flexible can line, the were almost fully converted. That’s
challenge is speeding up how fast it happened in the Pepsi
changeovers among can sizes. system. Frankly it went more
“It’s fairly easy to go from the same body diameter in an 8- smoothly than I had anticipated.”
ounce can, to a 12-ounce can, to, say, a 16-ounce can; you just As Epic Enterprises has illustrated in its more than four
raise the filler and close it,” Smallwood notes. “But the chal- decades of existence, success lies in how effectively an opera-
lenges come when you’re dealing with a Slim can or Sleek tion can adapt to whatever twists and turns the industry may
can, or even a 24-ounce can, where the can body is changing have in store. “It used to be that 12-ounce cans were king—
not only in height, but its width. [The key is] being able to do that’s all we ever made, and after a while it became routine,”
that quickly and efficiently and with all of the flavor changes Smallwood observes. “But now that routine is gone, so we’re
coming down the road.” changing all the time.”
The transition to Pepsi’s recently redesigned packages was With every epic challenge, there’s an Epic solution. BW

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_61


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Focus on Fundamentals
Pepsi-Cola Bottling Co. of Davenport has found success by sticking to its way of
doing business. By John Karolefski
»
ALL OF PEPSI’S BIG HITTERS are carried by Pepsi-Cola Bottling
Co. of Davenport.

Free, Live Wire, Orange, Mug Root Beer, Pepsi


Lime, Diet Pepsi Lime, Pepsi Vanilla and Diet
Pepsi Vanilla.
“We carry the entire Pepsi portfolio, as well
as Frappuccino, Lipton and SoBe,” says Johnson.
“In addition, we carry Klarbrunn water and
recently expanded into Muscle Milk, which is
owned by Cytosport.”
The distributorship has 80 employ-
ees, including full- and part-time
VITAL STATS workers. Through a cross-county
PEPSI-COLA BOTTLING CO. OF DAVENPORT agreement, two other distributors help
PRESIDENT: Bill Johnson Davenport deliver its products.

T
HEADQUARTERS: Davenport, Iowa
here have been many EMPLOYEES: 80
“It’s a unique arrangement,”
changes in distribution and ’08 CASE VOLUME: 3.5 million explains Johnson. “One distributor
products since the Pepsi-Cola GOALS: To provide the best customer service at all operates in Clinton County and one
Bottling Co. of Davenport times. operates in Muscatine County. They
became an official independent fran- purchase all the products from us
chise in Iowa in 1995. But one thing has and they actually deliver it, invoice it and
not changed: adhering to the fundamentals of operating the service those areas for us.”
business. In this economic slowdown, business is down for the cor-
“We’ve always been focused on providing accounts with porate parent, but above the national average. “Pepsi was
the best possible customer service we can—whether it’s down 4 to 5 percent and we were down 2 percent,” Johnson
timely service to repair vending equipment that breaks down, reports. “This year, we are trending flat.”
or responding on a weekend when a store is out of product. Davenport Pepsi maintains its competitive edge by invest-
We always have someone on call,” says Todd Johnson, vice ing in more SKUs for distribution and more equipment for
president and general manager of the distributor whose ori- its sales force. “We went to pre-sell about 12 years ago and
gins date back to the 1930s as part of A.D. Huesing Bottling were ahead of the curve on that one,” he says. “Recently,
Works in Rock Island, Ill. Johnson’s grandfather eventually we’ve doubled the size of our warehouse so that we can carry
bought out the last Huesing family member. more SKUs.” The company has about 800 SKUs.
The company operates in three counties in Iowa: Scott, The company also has upgraded its warehouse
Clinton and Muscatine. Its Pepsi portfolio includes: Pepsi, picking system, both in terms of new technology and
Diet Pepsi, Mountain Dew, Diet Dew, Code Red, Caffeine rearrangement to facilitate operations on the floor. The
Free Pepsi, Diet Caffeine Free Pepsi, Caffeine Free Mountain sales force, for example, is using new laptop computers
Dew, Diet Caffeine Free Mountain Dew, Sierra Mist, Mist that enable them to track inventory more effectively, while

62_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


»
SOME OF THE COMPANY’S newest products
include waters like SoBe and one of the
hottest selling new drinks, Muscle Milk.

management is using Margin


Minder, a sales management
software system from Salient.
Johnson explains that
the company has developed
an operating philosophy of
empowering its decision
makers in the field. “We allow
our managers flexibility in
their levels of expertise in the
areas they cover,” he says.
“Whether it be the management
over supermarkets, the management over super centers
or the management over smaller formats, we just try to
guide them.”
He commends his sales and management team for doing
“a very good job” handling individual relationships with
the accounts they are in charge of. The relationship with
vendors has always been one of the key attributes for suc-
cessful beverage distribution. Johnson understands this and
makes it a priority in trade relations.
“The most important thing we do is try and treat every-
one on an equal playing surface,” he elaborates, adding that
a Davenport salesperson will service a grocery account
every day and will speak with managers and co-managers
about upcoming promotions and displays.
Davenport supplies many retail channels, including
supermarket chains and independents, super centers, drug
stores and convenience stores. Some of its larger customers
include Hy-Vee, Fairway, Schnucks, Wal-Mart, Target,
Walgreens and CVS. The sales territory includes four Wal-
Mart super centers and eight stores operated by Hy-Vee, its
biggest customer. Johnson appreciates his “strong” relation-
ship with Hy-Vee. “There is not a lot of central control;
most of the decision making is done at the store level,” he
explains. “They are more likely to take into account the
market share of individual franchises like us.”
Meanwhile, Johnson is quick to recognize the fine work
of the entire organization.
“You can’t have breakdowns anywhere,” he says. “The
sales force is reliant on the drivers to get the product there,
the merchandisers to get the product to the customer, and
down to the warehouse with loading the trucks properly
and filling the trucks properly.”
Sounds like a focus on the fundamentals is paying off. BW

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_63


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»
BURKE LEADERSHIP TEAM From l to r, Scott Adams
VP of sales; Austin Burke, VP of operations; Bill
Burke, president; Tim Burke, general manager/Red
Bull; Jim Devaney, director of specialty
markets/Red Bull; Alina Burke-Visconte, accounts
payable; Kerry Walsh, director of human resources;
Scott Kacherian, director of sales/Red Bull; Dottie
Olson, assistant to the president, Leo Schick, direc-
tor of IT; Charlie Balkam, controller

focus on categories, Burke has been


able to bring its entire portfolio to mar-
ket. “It’s a very targeted approach. Now
the company can bring the product
directly to where the demand is,” says
Bill Burke, president and
grandson of the founder.
VITAL STATS Founded in Clinton, Mass., in
BURKE DISTRIBUTING CO.
1935 by Walter Burke, Burke
PRESIDENT: Bill Burke
Distributing has wholesaled
HEADQUARTERS: Randolph, Mass.
EMPLOYEES: 260
beer, spirits and non-alcohol
ANNUAL CASE VOLUME: 6.8 million
drinks throughout the metro
GOALS: To be the preferred wholesaler Boston area. Its beverage distri-

Changing to every retailer in its market. bution portfolio includes Miller


Lite, Coors Light, Guinness, Sam
Adams, Mike’s Hard Lemonade,
Brinley’s Rum and Red Bull products. In

with the Times


addition to Bill, the third generation of
Burkes in the business also include Tim
(GM for the Red Bull division), Austin
(operations manager), Patrick (ware-
house manager) and Alina-Burke-
Responding to consumer behavior, Burke Distributing Visconte (accounts payable).
improves its bottom line. By Susan Wright Burke’s current market share is 37
percent in beer and 62 percent in ener-

T
he economy may be a challenge, but Burke Distributing gy drinks. “The Boston metropolitan area is unusual in that our
Co. considers that an opportunity to innovate. After market is 40 percent on-premise, and a large portion of that is
seeing a large fragmentation in consumer buying in through draft,” says Adams. The influx of a quarter-million col-
2007, the company decided it would be better to man- lege students creates some unique expectations as far as focus,
age its portfolio by category rather than supplier. and resource allocation from a supplier standpoint. So Burke
“We were seeing the consumer was shopping inside category, created an entire division devoted to on-premise sales: large
whether it was based off an occasion, an event, economy, craft volume accounts, on-premise in downtown and a C-group that
or import,” says Scott Adams, VP of sales for Burke. “Our mar- handles both on- and off- premise in the suburb accounts.
ket was also becoming more fractured in terms of neighbor- “They want demos, and they’ll do what it takes to get them,”
hoods and different classes of trade—bars, restaurants and says Tim Burke. “We have to battle with Anheuser-Busch. They
stores. The consumers were behaving that way, so we changed move so fast that we have to move fast. We find ourselves com-
our management style to mirror their behavior, and started peting daily on everything from the 6-pack in the cooler to draft
looking at our portfolio as categories rather than individual handles. We’re constantly challenging each other to improve
brands.” By establishing divisions within the company that and as we do it we’re making ourselves better.” The company

64_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


also continues to invest. “We feel that if we invest appropri-
ately, once this economy gets back to an equal playing field
that will gain our share in the long term,” says Bill.
One key technology investment has already been completed
in-house for the Red Bull division. The all-new handhelds and
sales reporting tools are “excellent” according to Tim. The
investment in data and software systems has been a great
asset in managing routes and becoming more efficient by giv-
ing the company a better line of sight into retail sales. Next,
Burke will acquire handhelds for all of the delivery drivers in
order to make the company paperless.
Burke also is investing in people, especially in hiring and
training in areas where the company thinks it needed
improvement. Thanks to a 50/50 Workforce Training grant
from the commonwealth of Massachusetts, all 260 employ-
ees have received more training in the past two years than
“ever in our history,” according to Bill.
Burke Distributing has all the proof it needs that the lat-
est changes in management style are working. In 2008, the
company had the remarkable accomplishment of being rec-
ognized by Diageo as the distributor of the year in the
same year it received the Coors President’s Award. BW

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_65


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Countryside Lessons
Matesich is streamlining processes to increase efficiency. By Susan Wright

MATESICH DISTRIBUTING CO. enjoys a market share of


»
65 percent across 10 counties in southeastern Ohio.

want to focus on products that have a wide


appeal. We look at it carefully because we
have to maximize the dollar since we have a
lot of geography to play with, so we want to
make sure we spend wisely.”
Technology has been another investment.
Matesich was on board as soon
as the A-B Mobility Selling
VITAL STATS System first came out, and is
MATESICH DISTRIBUTING CO. in its second hardware phase
CHAIRMAN OF THE BOARD: John Matesich III
HEADQUARTERS: Newark, Ohio
and fourth upgrade in soft-
EMPLOYEES: 90 ware. Salesmen and route

F
ounded during the height of ’08 CASE VOLUME: 3.6 million sales people have handhelds
Prohibition by an enterprising teenager, GOALS: To keep growing and providing the best possi- and data downloads. The dif-
Matesich Distributing now delivers ble customer service to everyone in a cost-effective ference with the handhelds is
and profitable way.
Anheuser-Busch and Hansen products most noticeable in the swing
throughout southeastern Ohio. The company drivers who have the difficult
has a 65-plus percent market share and serves 10 counties. job of stepping up on the different routes. Now they can
Despite the tough economy, Matesich is holding its own. Last easily take inventory and tell the customer what he’s out or
year, John Matesich III, chairman of the board, and his sales or running low on.
team won the Ambassadors of Excellence Award with a stellar “Last year was the first full year of this latest upgrade and
sales performance for the year. The management and supervi- we saw a half-percent increase in sales just because of that,”
sory team of Matesich feel compelled to carefully manage says Matesich. “Because of the training and education we
the resources, and that trickles down to drivers and salespeo- give our people, they can utilize the electronic tools we gave
ple. Those saved nickels and dimes really add up when run- them. As the learning curve goes up, their professionalism
ning a facility with 27 routes and 90 employees. also goes up.”
Matesich recently invested between $10,000 and $15,000 to The company’s business model is validated through the
clean up its electrical power; the company had a higher rate voice of the retailer. “We have fewer than 900 accounts,” he
because the capacitors needed replacing. It also re-amped the says. “That’s all our customers so we take care of them on a
entire 115,000-square-foot facility in Newark, Ohio, to high-effi- day-to-day basis. Ninety to 95 percent of the accounts don’t
ciency fluorescent lights, which reduced power consumption even check the order, and that holds true for deliveries as well.
considerably while improving the lighting. When someone is on a route, they’re there for a decade and
To continue to add value, Matesich also has focused on tak- know the customers as well as their own friends. That consis-
ing on new brands like Hansen’s and the import portfolio tency pays off in a high trust level. It pays off in value.”
from InBev. “If you want to do an intro right, it takes time,” The sales and merchandizing team also develops a
says Matesich. “Since we’re primarily a rural wholesaler, we relationship with each account so when there is a problem,

66_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


there are two or three people working on an issue to
resolve it rapidly.
The Matesichs know the area well because of their long
history in Ohio. John Matesich Jr. was 17 when he decided
to open a distributorship in 1928. His 16-year-old brother
Matt joined in, and financed by their father John Matesich
Sr., they sold product in seven counties. After Prohibition
ended, the company’s biggest hit was Redtop Beer in the
'30s and '40s, and after that another Cincinnati beer—
Weidemann.
“My father and uncles were very vocal about telling sto-
ries about how the business started, and how it should be
run,” says Matesich. “We’re looked upon as being incredibly
lucky and we probably are, but the harder we work the
luckier we are.”
Along with great brands and suppliers over the years,
and the company’s long relationship with A-B, Matesich
credits great employees more than anything as the reason
for their success, many of which have been with the com-
pany for more than 10 years.
“Everyone makes everyone else lucky in this company
and it’s a real pleasure to come to work every day.” BW

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_67


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»
DEL PAPA DISTRIBUTING’S Beaumont distribution
center is one of three that this Texas-based beer
wholesaler operates out of.

Other highlights from the planned fes-


tivities include galas at each of the
three DCs complete with the appear-
ance of the Budweiser Clydesdales—
next year will mark the 80th anniver-
sary with A-B, a partnership that began
in 1930 with the distribution of the
company’s non-alcohol products.
The true reason for celebration isn’t
just to recognize a number,
VITAL STATS but the service of the
DEL PAPA DISTRIBUTING CO., INC. employees throughout the
PRESIDENT: Larry Del Papa distributor’s history.
HEADQUARTERS: Galveston, Texas Manuel Ortega, vice presi-
EMPLOYEES: 350 dent of logistics, says with-
’08 CASE VOLUME: 10 million

A Good
out hesitation that it has
GOALS: To maintain a team of quality people that been “our people” that have
work hard to continue to build brands and friendships
one case at a time.
been the key to the compa-
ny’s success. “And the rea-
son that our people are the

Neighbor
Gearing up for its centennial celebration next year, Del
key,” he says, “is because of our owner-
ship—the Del Papa family—and the
way that they conduct the business.
We are a mid-sized company, but it
has the feel of a small, family-run busi-
ness at the same time.”
Papa Distributing continues to build brands and friends. That family feeling that Ortega refers
By Jennifer Cirillo to extends beyond Del Papa
Distributing to the customers, suppliers

N
ext year will mark the centennial anniversary of Del and neighboring businesses it interacts with. Take for example
Papa Distributing Co. The mid-sized Texas-based the recent devastation experienced in Texas, just east of
wholesaler began with Omero Del Papa Sr. who came Galveston, where Hurricane Ike hit in September of last year.
to the United States from Italy in 1900 and started a Del Papa Distributing suffered losses including sales vehicles,
retail grocery distributing company in 1910 in Galveston, damage to tractor-trailers and infrastructure damage to its
Texas. That business eventually became a beer distributor- Galveston distribution center so great that the 4-million-case
ship, delivering Anheuser-Busch products in 1933, and today operation had to be executed from its Victoria DC, which only
offers a diversified beer and non-alcohol beverage portfolio. handles half of Galeveston’s volume. But Del Papa was able to
Preparation is in full swing for the year-long activities slated pull through. In some cases it borrowed delivery vehicles from
for 2010 beginning with a breakfast in each of the company’s neighboring A-B distributors, including Brown Distributing
markets—it has distribution centers (DC) in Galveston, (Austin, Texas) and L&F Distributors, with locations in lower
Beaumont and Victoria, Texas—in January when the company Texas—even competing Miller and Coors distributors offered
plans to announce an endowment program for the communi- assistance. Del Papa Distributing also was able to rely on com-
ty colleges and four-year universities in its 17-county territory. panies it has longstanding relationships with, such as Way

68_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Service, Ltd., a Texas-based HVAC/R company. Ortega notes explains lower volume items are picked by route instead of
that Way Service, Ltd. can trace its business back with the stop (how the distributor picks the rest of its orders) to mini-
distributor to 1930. mize the number of touches and the pick line. “At the point of
Despite the damage Hurricane Ike caused, Del Papa’s delivery the driver marries the two or three cases of additional
September’s case volume was up from the previous year and volume of the lower volume SKUs to the order,” he says.
2008 marked a record year in sales and case volume. At the end of the day, Williamson notes the company’s
“Our people and our retailers were resilient; we were able to new slogan says it all: “Quality people building brands and
bounce back,” says Peter Williamson, vice president of per- friendships one case at a time.” He says, “The idea is that our
formance systems. job is to build our brands. We are trying to evolve ourselves
“We had people that we sent down from Galveston living from a distribution system to a sales and marketing compa-
in Victoria in motels and they were actually rerouting by ny, heavy on the marketing side, because anybody can deliv-
hand sitting in a conference room,” adds Mike McAfee, vice er the beer, but what sets us apart is what we do with that
president of marketing. “It was a huge effort by the whole beer in that retail account…which is what we do best.” BW
company to keep things running.”
Still recovering from the natural disaster, Del Papa faces new
Advertisement
challenges: Over the past two years, the company’s SKU count
WAY SERVICE, LTD.
has gone from 250 to nearly 600. Its portfolio is comprised of In 2007 Del Papa Distributing partnered with Way Service, Ltd. to design
Anheuser-Busch InBev brands in its Galveston market, Modelo and build a chilled water system to meet the distributor’s HVAC/Refriger-
in select markets, and a selection of brands it purchased from ation needs. After Hurricane Ike, Way was there to get Del Papa’s mechani-
cal systems up and running again, repairing or replacing many units just
Glazer’s including Sierra Nevada and Saint Arnold, and non- days after the storm. Way understood this company’s needs, and will
alcohol brands like Sweet Leaf Tea and Jones Soda. understand yours too.
To handle the added volume at the warehouse level, Ortega

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_69


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A Family Affair
Guiffre Distributing Co. celebrates its 75th anniversary. By John Karolefski

VITAL STATS
GUIFFRE DISTRIBUTING CO.
CEO: Joe Guiffre
PRESIDENT: Mike Guiffre
HEADQUARTERS: Alexandria, Va.
EMPLOYEES: 100
CASE VOLUME: 3.1 million
GOALS: To advance its reputation for excellence in people, products and
service while growing profitable market share.

»
GUIFFRE DISTRIBUTING CO.’S (l to r) Mike Guiffre,
president, Mark Stephens, VP operations and admin-
istration, and Wayne Biggs, VP sales and marketing,
work hard to build profitable market share.

Anheuser-Busch. Other suppliers include


Carlsberg, Grolsch, Coastal, Star Hill,
Hook and Ladder, Kona and Red Hook.
“Number one, we want to be a multi-
branded beer distributorship,” explains
Biggs. “But we also want to look at the
opportunity we have in the market in

I
n the early 1930s, just after the repeal of Prohibition, growing the non-alcoholic area, beginning with Boylan’s
Tony Guiffre set up shop as a beer distributor serving soda, which we are picking up.”
rural Alexandria, Va. This year, Guiffre Distributing Co. is Boylan’s is a premium soft drink that uses cane sugar as a
celebrating its 75th anniversary. sweetener. Other soft drinks in the non-alcohol portfolio
Along the way, the company has expanded the include Dominion Root Beer and Ginger Ale. The distributor
business while adhering to its core values: Enhance the also carries bottled water brands such as Deer Park,
foundation of this fourth generation family-owned business Mountain Valley Spring Water, Icelandic Glacial and
by strengthening relationships with customers, employees Saratoga Spring Water. PHOTOGRAPHY BY BOB TAGERT/OLD TOWN CRIER
and suppliers. The challenge, according to Biggs, will be obtaining
“That’s written on the front of our company handbook,” enough brands to enable Guiffre to go to market in non-alco-
says Wayne Biggs, vice president and general manager. hol accounts.
“When someone walks through the front door, they can tell These plans build on a business expansion that began a
we are a customer-based company.” few years ago. In October 2007, Guiffre acquired the InBev
And those customers appreciate the dedication to service portfolio prior to its purchase of Anheuser-Busch. “We
that has made Guiffre a trusted distributor to supermarkets, brought all those brands in-house, which gave us a lot of
convenience stores and gas stations. More than three-quar- sales opportunities,” says Biggs.
ters of the business involves chain stores, and several military In November 2007, Guiffre acquired neighboring King
bases in the sales territory make for an attractive trading area. Wholesale, which expanded its distribution to part of nearby
Today, the company is a diverse beverage distributor with Fairfax County and Arlington County. The latter is an adult-
several beer suppliers adding to the core, growing portfolio from based area with a lot of volume potential, according to Biggs.

70_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


Biggs stresses that a focus going forward is to become expand it; we’re somewhat busting at the seams.”
more efficient by improving route dynamics and upgrading According to Biggs, relationships with suppliers and
hardware and software. He points to a new selling tool that retailers are important, but the relationships among
his company uses. employees in-house are critical. The company retains its
“It’s a drill-down software system that allows management traditional family-based atmosphere, Biggs stresses. “We
to pull sales reports and account-based presentations while have 100 employees,” he says, including many with more
on the road through laptops via the Internet,” he explains. than 30 years of service. The patriarchs of the business,
“It allows sales and management to go into our sales Mike and Joe Guiffre, are respective president and CEO. As
history and drill down by account manager or by account Guiffre grows, however, so does the challenge of maintaining
information.” that close-knit feeling.
Biggs says the business is moving more toward informa- “It can only happen when employees work together well,”
tion-based selling, and that Guiffre is keeping pace. “As you he admits. “The word that comes to mind is passion,” he goes
build your relationships, you have to make sure you are tak- on to say. “When employees sense the passion that a family
ing advantage of all the technology and information that is member has towards the business, whether it’s Joe the CEO,
available so that you can offer those things to your customers.” or Mike the president, it enhances performance on the street.
Also, he believes that in these times of rapid SKU expan- The passion that the Guiffre family has for the business has
sion, Guiffre must do everything it can to keep up with the been incredible for decades. It makes a huge difference.”
amount of product flowing in and out of the warehouse. In celebration of 75 years in the distribution business, a
“I would start by complimenting Mark Stephens, our vice new company logo has been unveiled to bring attention to
president of operations, and all of our warehouse manage- Guiffre’s tenure. Also, a grand company celebration is
ment and employees on the job they do in a very tight ware- planned in the fall to commemorate the milestone. It’s sure
house,” he says. “We are investigating right now how we can to be a family affair. BW

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_71


[UPCLOSE]

High Aspirations
From humble beginnings, High Country Beverage is moving up in the world.
By Tom Strenk
»
THE HIGH COUNTRY TEAM includes (l to r) Tom Morlan,
VP of sales; Eric Osthoff, delivery manager; Todd
Daggett, product supply and warehouse manager; Steve
Nichols, VP and general manager; Bryce Kopperud, on-
premise sales manager and Ron Terrin, off-premise sales
manager.

augment its 45,000-square-foot warehouse.


“We’d out-grown our facility here,” explains
Nichols. “So we bought a bigger facility than
we needed to accomodate future growth.”
He estimates High Country now has
enough capacity to expand by 75 percent.
“The stronger we can get our
portfolio, the more valuable
VITAL STATS we are to our customers,”
HIGH COUNTRY BEVERAGE
PRESIDENT: Dave Nichols points out Nichols.
VICE PRESIDENT/GENERAL MANAGER: Steve Nichols Among the larger brands

N
orthern Colorado’s High Country HEADQUARTERS: Loveland, Colo. the company now handles are
Beverage is a growing family-run busi- EMPLOYEES: 50 Coors and Coors Light,
’08 CASE VOLUME: 1.6 million
ness with a commitment to the envi- GOALS: To be the best beer distributor in the country.
Molson, Blue Moon, Corona,
ronment, community and the cus- Pacifico, Modelo and St. Pauli
tomers it serves. Girl. The portfolio also
In 1972, Dave Nichols got his start as a delivery driver for includes the likes of Mike’s Hard Lemonade and Rockstar
Coors Distributing Co. in Denver. He ascended the corporate Energy Drink.
ladder in Coors Brewing Co., via positions in distribution, field Although overall beer sales are flat, Coors Light trends
sales, national accounts and human resources. When he left have been phenomenal for the past few years, according to
Coors in 1996, Dave Nichols was vice president of distributor Nichols. In the wake of the recent Miller-Coors merger, the
development. He struck out on his own with the purchase of company also is working to acquire the Miller portfolio, gear-
two smaller distributors in northern Colorado, which he merged ing up its warehouse and procedures.
to create High Country Beverage. Son Steve Nichols joined the In addition, High Country’s craft beer business has increased
family business in 2000 and is vice president and general well over 100 percent during the past five years. Craft brands
manager of the Loveland, Colo. beer distributor. include Dale’s Pale Ale, Flying Dog, Grand Teton, Alaskan and
Recently, High County acquired distribution of New Belgium Pete’s Wicked—and now, of course, New Belgium.
Brewing Co. brands. The high-profile craft brewer is located in “The craft segment has become an increasingly important
neighboring Fort Collins. part of our business,” says Nichols. “Craft additions allow us
“It’s a neat acquisition for us,” says Steve Nichols. “We are to offer customers a wider selection.” High Country is contin-
the local distributor selling the local beer.” ually looking to add even more brands. “We’re looking at all
High Country is laying the groundwork for the addition of areas–even wine and non-alcoholic beverages.”
other brands to its portfolio. The company just purchased a To handle all those SKUs, the company has made a num-
new 25,000-square-foot warehouse facility in Fort Collins to ber of operational changes over the past few years. In the

72_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


warehouse, it implemented gravity-flow racking, which
allows loaders to get to products easier and speeds up load-
ing times. Fifty percent of beer is now delivered in bulk
delivery vehicles and 100 percent of delivery to grocery
stores are loaded by stop with pallets weighed for accuracy
before they leave the warehouse. “We’re able to deliver
more beer with fewer people,” says Nichols.
To deliver better service to customers—as well as
enhance vendor relationships, High Country has equipped
sales staffers with tablet computers hooked to an aircard so
they can send orders to the warehouse as they take them.
“They are online 100 percent of the time, and now we’re
able to build orders 24 hours a day. That means no waiting
on orders anymore,” relates Nichols.
High Country has gone green with a number of eco-
friendly initiatives. In the warehouse, conversion of refrig-
eration fans to a sensor-monitoring system has reduced
power consumption by approximately 26,000 kilowatts per
year. The switch to motion-sensor lighting systems coupled
with installation of energy-efficient light bulbs have also
resulted in substantial energy savings. The sales fleet
switched to smaller, more energy efficient cars for sales
calls. And speed governors on deliv-
ery trucks and idle shutoffs on trac-
tors save fuel and the atmosphere.
Plus, all the chemicals now used in
the warehouse are biodegradable.
Another key part of High Country
Beverage’s community stewardship is
its trademarked Take Care responsible
beverage program aimed at college-age
students. In partnership with Coors,
High Country Beverage has created a
number of venues preaching responsi-
ble alcohol use. “We’re very commit-
ted to our community, our vendors
and customers and our employees,”
sums up Nichols. “We’re very blessed
to live in Colorado and sell beer and
have fun doing it.” BW

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High Country Beverage’s innovative opera-
tions processes are backed by forward-think-
ing investments in technology to maximize
efficiencies from the back door to the back
office. Encompass Technologies has proudly
served High Country Beverage since 2005,
and continues to provide innovative web-
based Route Accounting Software and Mobile
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BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_73


[UPCLOSE]

150 Years and Counting


Minhas Craft Brewery has a history of more than 150 years and, in less than a
decade, has quadrupled its production. By Jennifer Cirillo

M
»
onroe, Wis. might be known as the MINHAS CRAFT BREWERY brews
and contracts a variety of bever-
cheese capital of the world, but as it age products.
turns out, it’s also the home to the sec-
ond oldest brewery in the United house, a filtration system, a
States—Minhas Craft Brewery, brewer of Huber, 24-ounce can line, packag-
Rhinelander and Mountain Crest brands, as well as ing equipment, two three-
Blumer soda. Founded in 1845, the brewery says story silos for malted barley
it’s the 14th largest brewery in terms of production, and a second fermentation
producing 200,000 barrels a year of more than 50 room, for the production of
beer varieties available primarily throughout the Corsairs and Peelers, fla-
Midwest and the Canadian provinces of Alberta, vored malt beverages.
Saskatchewan, Manitoba, and soon, Ontario. Gary Olson, president of
After new ownership took over in 2006, a $6 million capital Minhas Craft Brewery, who has been with the company for
investment added 50,000 square feet to the brewery’s ware- seven years, shares with Beverage World three fun facts
about this historic brewery.
1. Ravinder Minhas, 27, and sister, Manjit Minhas, 29,
could be the youngest, as far as Olson is aware, brewery
owners in the world. The pair took over as principal own-
ers in 2006 having previously been the brewery’s largest
contract account. Olson relays that Ravinder saw an oppor-
tunity to offer a quality beer in Canada at a lower price
point. “Canadian beer is typically more expensive than
American beer because it’s taxed higher; there are just a
few players in the Canadian marketplace and that’s kind of
the story of their success and why they own the brewery
now—they were able to sell beer,” says Olson.
2. Minhas Craft Brewery sits on seven acres of land and
in addition to a guest house that was recently built on the
complex, the brewery is in the process of opening a muse-
um, hosting a rotating beer exhibit courtesy of Herb and
Helen Haydock, of Wisconsin Rapids, Wis., who have one
of the largest collections of beer memorabilia from around
the world, Olson says.
3. During Prohibition, the brewery brewed near beer,
sold ice cream and even rented out the cellars that weren’t
being used to store cheese.
Today, the focus is back on beer. The brewery released a
new craft beer line in the summer of 2008 including Lazy
Mutt, a wheat-based farmhouse ale, a red ale called Swiss
Amber, a pilsner called 1845 Pils and Billy Bock, a bock beer.
“Our goal is to hit over 300,000 barrels,” Olson says.
“That’s the volume we expect to be doing once we become
the brewery we think we are going to become, that is, a
world-class brewery and production center.” BW

74_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


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Taking Care of Business


Reinvesting in the business has kept Saratoga Liquor Co. at the top of its game.
By Andrew Kaplan

A
third-generation, family- distributors or being able to
owned spirits and wine stay in the forefront of technol-
distributor based in ogy. We also have some great
Superior, Wis., Saratoga people, and very, very little
Liquor Co. is celebrating its 75th turnover. We have several
anniversary this year. It was 20-year-plus employees and we
founded shortly after Prohibition live in an area where we’ve
by Morley Smith, the great-grand- always been fortunate to find
father of Morley Smith III, who is people with diverse back-
still involved with the company. grounds that have been loyal
The $35 million company has 65 » and work hard and bring
employees and covers 19 counties SARATOGA’S MANAGEMENT TEAM includes (l to r) owner Skip Smith, some great experience to the
COO Mike Streveler, CFO Sandy Bergerstrom and owner Bruce Smith.
in northwest Wisconsin. Recently, table. We also try to give back
Beverage World spoke with Mike Streveler, COO and VP to the community as much as we can. BW
sales and marketing.

Beverage World: What is your territory like?


Mike Streveler: The biggest metro area we service is Eau
Claire/Chippewa Falls. But our territory is very unique in
that we have much more landmass than we do population.
So it’s a tough climate to do business in because we have a
lot of licensees in northwest Wisconsin with many miles in
between. It’s kind of a logistics nightmare when about 70
percent of our business is done in about 25 percent of our
area.

BW: Which brands do you carry?


MS: We carry spirits, wine, non-alcoholics and also have
some malts. We are not a beer house per se, but we do han-
dle a few specialty beers as well as some specialty malt
products like Bartles & Jaymes and Jack Daniels Country
Cocktails. On the spirits side, we represent Diageo, Brown
Forman, Pernod, White Rock and just recently Sazerac. On
the wine side, we’re a Gallo house, we have the Icon portfo-
lio of Constellation, WJ Deutsch and Sons, Coppola and
others and several of the more highly allocated wines as
well. Premium spirits is what over the past ten years has
driven the business as well as some of those highend wines.

BW: To what do you attribute the company’s 75 years?


MS: One of the biggest things has been the willingness
and the ability of the family to put the profits back into
the company, which has allowed us to make moves that
we needed to whether it was in the past buying other

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_75


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Sunny Outlook
Ormond Beach, Fla.-based S.R. Perrott sets the bar for superior execution and
customer service with an ever-growing beer portfolio. By Heather Landi

A
»
s far as jobs go, it would be hard to say that MICHELE CONNORS, CEO of S.R.
Perrott, is the second generation
selling beer near beautiful Daytona Beach to run the company.
doesn’t have its perks, but that doesn’t
mean the folks at S.R. Perrott, Inc. don’t eries and 548 SKUs and
take their jobs seriously. A female-owned beer dis- one winery with six SKUs;
tributor based in Ormond Beach, Florida, S.R. we take care of business.”
Perrott has garnered numerous supplier awards, Founded in 1962 by
including a dozen Miller Brewing excellence Samuel and Mariette
awards and seven awards from Coors Brewing, for Perrott, the family-run
its outstanding performance. business is now into its
According to Michele Connors, president of S.R. fourth generation of the
Perrott, the company earns these accolades by family being involved in
working hard to satisfy each supplier’s needs. “We just want the operations. A MillerCoors distributor, the company’s beer
to be No. 1 with them,” Connors says. “We deal with 66 brew- supplier partners include Heineken, Fosters, Pabst Brewing
Co., Boston Beer, Guinness and Yuengling while continuing
to expand its portfolio with the acquisition of craft and
import brands. The distributor now carries Kirin, Sapporo,
InBev and High Falls Brewery brands as well as an import-
ed wine brand from Italy.
The company sells approximately 3 million cases a year
in a 360-square-mile area that stays busy year-round, yet sees
spikes in business during big events like the Daytona 500.
“Those big bumps represent about 30 percent of our
business,” Connors notes.
With an ongoing goal of being No. 1 in the marketplace,
the company strives to grow its market share each year,
with the ambition of eventually reaching a 40 percent mar-
ket share. Connors credits the dedication of the company’s
employees and the spirit of teamwork that pervades the
company for the distributor’s continued success, despite
the current economic downturn.
“We’re analyzing deliveries and we’ve gone to almost 60
percent bulk loading. We’re always analyzing the bottom
line and that takes a lot of teamwork,” she says.
The largest female-owned employer in the Ormond
Beach area, S.R. Perrott has the unique distinction of hav-
ing women in most of the key management roles.
“I think we bring a caring side to the table,” Connors
says of the management team.
Looking ahead, S.R. Perrott has plans to build a new
warehouse facility on 15 acres in order to keep up with its
portfolio expansion. “My long-term goal,” Connors says, “is
to see my children have a continued leadership role in the
business and teach them the ropes.” BW

76_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


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Maine Attraction
Nappi Distributors continues to build on its reputation as one of Maine’s most
successful beer and wine wholesalers while looking to the future. By Heather Landi

A
third-generation, family-
owned distributor, Nappi BW: Your company recently moved into a
Distributors based in new 155,000-square-foot warehouse. How
Gorham, Maine has has this improved operations?
grown into one of Maine’s largest FN: This building, the way it was construct-
beer and wine wholesalers. Three ed, was to be as green as possible. All the
brothers, Frank Sr., Nick and Sam lighting, heating and cooling are as effi-
Nappi, followed in their father’s cient as possible. Our old facility was actu-
footsteps and started the distribu- ally seven buildings and it was extremely
tion company in 1960. difficult to work out of, especially as we
The company has steadily grew. The new facility has a truck drive-
grown through a series of strategic thru area for loading and fleet dock areas
acquisitions with other Maine dis- »
FRANK NAPPI JR. continues to run the operations
and we have a new wine mezzanine pick-
tributors and continual facility up- started by his father and two uncles. ing system, which improves accuracy. BW
grades. In 1979, Nappi purchased
York Bottling Co., which doubled the company’s territory
and sales. The company purchased Dirigo Distributors in
1985 and Cumberland and York Distributors in 2002. Frank
Nappi Jr. now serves as president of the company and
Beverage World spoke with him and Elmer Alcott, chief
financial officer, about the company’s strategy for success.

Beverage World: What are Nappi’s keys to success?


Elmer Alcott: We’ve got a very diverse portfolio. The broth-
ers (Frank Sr., Nick and Sam) worked hard to obtain new
brands like Corona and Sam Adams and they sold Wild
Irish Rose, which grew into Constellation Brands, the
largest wine company in the world. They saw the coming
trend for craft beer and picked up all they could.
Frank Nappi, Jr.: Our major suppliers are MillerCoors, Sam
Adams, Pabst, Crown and Guinness and we carry a lot of
Maine-based microbrews such as Shipyard, Geary’s,
Allagash and Sebago. We have 600 beer SKUs and 3,500
wine SKUs from suppliers such as Constellation Brands,
Kendall Jackson, Banfi, Wine Group and Diageo.

BW: What makes Nappi unique?


FN: I would have to say the people. We have a lot of dedi-
cated, loyal people who have been here 20-plus years and
it’s the family atmosphere. The family is known in south-
ern Maine as being synonymous with the beer business.
EA: We take care of our employees. No employees of
acquired distributors were terminated, instead we grew
into the number of people we employed.

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_77


BEVSOLUTIONS
distribution • packaging • production • r&d • sales & marketing • supply chain

BEST PRACTICES

Warehouse Wish List


Experts offer 10 things that can improve the operations in a beverage facility.
by andrew kaplan

A
s a companion piece to this issue’s Distributor’s Toolbox 5. Be flexible. It can seem easier to
report, we thought we’d focus a bit more on that nexus of create a layout for your warehouse
and then leave it at that, instead of get-
the supply chain—the warehouse. So we asked some ting preoccupied by all the little fires
experts if they could build a warehouse from the ground up in you need to put out each day. But put
aside time on a firm schedule to reeval-
2009, which factors would they take into consideration? Here are uate the layout of your facility. “An
some of their responses. analysis of your building layout can
save you money on energy and hourly
1. Location. This, they say, is perhaps the most critical piece employee time,” says Sanker.
because of the need for good in- and outbound transportation 6. Choose a sensible racking and storage system. You
services. Transportation comprises, for a beverage distributor, want to have multiple-sized racking systems in the same
up to three-quarters of logistics costs. “If you focus only on building for the multiple different-sized pallets you want to
warehousing, you’re missing the real story because the driver be able to accommodate.
of costs is going to be transportation,” says Dan Sanker, presi- 7. Install a voice or light-directed picking system. If you
dent and CEO of logistics service provider CaseStack (Santa haven’t already, this minimizes the amount of time your
Monica, Calif. and Fayetville, Ark.). employees spend looking for product. And time is money.
2. Labor availability. Once you’re in a market that might 8. Install a task or labor management system. Such a sys-
look like a good central location, make sure it also has ware- tem, says Mark Humphlett, Infor’s director of product market-
housing-trained skilled labor. Experts say this is not always ing - supply chain, will answer such questions as how much
easy to come by. labor do you need throughout the different areas of your
3. Height matters. Make sure the height of the building is warehouse, based upon the upcoming activities for the day
enough that it offers you enough flexibility to change your or the week ahead? And it goes even further, actually assign-
racking and storage options with your product mix. “If you ing the next tasks for specific workers resulting in a boost in
have a lot of height, and you use it right, and you rack it efficiency for your operation. “It keeps all that information
properly, you can fit more in a building,” says Sanker. up to date and compares it with reasonable expectancies as
4. Plentiful dock doors. When things get really busy, it’s far as how much time it should take, or engineered labor
important to be able to move product in and out as smoothly standards,” says Humphlett.
as possible. So make sure the facility has plenty of dock doors. He continues, “Labor is such a huge portion of the cost

INSIDE BEVSOLUTIONS
PRODUCTION DISTRIBUTION
In-house PET manufacturing Some important tips to help you
becomes a more viable solution. choose a good liftgate.
PAGE 80 PAGE 89

78_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


80 are using those labor resources across all those
74% Strategies for Best-in-Class different tasks to get the most out of those
This chart reveals how the practices of Best-in-Class sup- resources in the warehouse.”
65% ply chain companies are based on a philosophy of continu-
ous improvement. Many Best-in-Class companies have
9. Use RFID. Radio frequency identification
60 already implemented a WMS and have been able to align systems are being applied to a variety of differ-
operations with their overall business goals, and their ent tasks in the warehouse, from directing lift
focus is now on continuing to improve. trucks to track and trace of products as they enter
40 and leave a facility. RFID still has some trouble
35% accurately tracking caseloads of liquid product,
31%
28% but the technology is continuing to improve.
10. Sustainability. Those who incorporate sus-
20 19% 18% 19%
16% tainable practices into their operations are see-
12% ing real benefits. Explains Sanker, “If we can
All Best-in-Class make the processes or the buildings or whatever
0 we’re doing sustainable, then we are taking
Implement Improve visibility Make greater use Create more Make better use of waste out of the system, we’re becoming more
more efficient to warehouse of warehouse agile, flexible warehouse space
warehouse activities and automation warehouse to through more effi- efficient. And, as a result of less waste, you can
processes inventory and keep up with cient use of existing
order status rapid changes storage mediums make more money.” Sustainability can be as
simple as building your warehouse near public
SOURCE: ABERDEEN GROUP’S “FIVE STEPS TO OPTIMIZING WAREHOUSE MANAGEMENT”
transportation; installing skylights in your roof;
painting the warehouse roof white for tempera-
associated with working in a warehouse and the margins are ture control or installing low-flush toilets to reduce the
somewhat thin, so you really need to understand how you amount of water that is used. BW

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BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_79


BEVSOLUTIONS
[PRODUCTION ]

IN-HOUSE PET MANUFACTURING

PET Can Offer Added Value


In-house PET manufacturing becomes a more viable bottling solution for two international
beverage companies. By Jennifer Cirillo

N
o matter what aspect of the production process a Today, the Turkish bottled water market is seeing double-
beverage company is focusing on, reliability, flexi- digit growth and Nestlé Waters estimates that the market
bility and profitability are three things that cross will grow 20 percent in volume by 2011. According to
the minds of those behind plant operations. When Nestlé Waters, this growth is “related to evolving lifestyles
analyzing the manufacturing of PET in-house, choosing the and consumer expectations as the average standard of liv-
best turnkey provider is a thoughtfully made decision. ing increases within the population.”
There are a number of To better handle the vol-
operators out there that ume increase, Nestlé Waters
offer blow molding and Erikli has invested in a line
complete solutions for PET from Sidel, equipped with a
manufacturing. Here are Combi that integrates blow
two supplier case studies molding, filling and cap-
showcasing international ping functions. “We chose
beverage companies that the Sidel Combi for the
have implemented solu- level of hygiene it ensures
tions from Sidel and KHS and for Sidel’s expertise in
that have made in-house blow molding, equipment
PET manufacturing more productivity and package
commercially viable. lightweighting,” explains
Record Speed at Nestlé Nestlé management.
Waters Erikli: Founded in Currently, Nestlé
1965 by the Aslanoba fami- Waters Erikli, with
ly, the Erikli company bot- five plants, produces
tles spring water from 1.2 billion liters of
Mount Uludag in Turkey. In water a year in a vari-
1993, the company decided »
PREFORMS FOR MAKING ety of PET formats.
to invest in a new plant to non-refillable PET bottles for Non-Refillable PET
Maltin are directly conveyed
bottle its water in PET, as to KHS’ InnoPET Blomax for Maltin: Cervecería
opposed to glass. By doing stretch blow molder with 14 Polar, the biggest
cavities.
so, the company gained a brewery group in
strong presence in the retail Venezuela, invested in
and home and office delivery channels in Turkey, a KHS turnkey line for
which eventually resulted in the company becom- Maltin, the company’s
ing a leader in the Turkish PET bottled water market holding alcohol-free malt beverage, because of “the trend towards the
15.6 percent share of sales. The Nestlé Waters Group took non-refillable PET for soft drinks,” explains Joaquin Tresselt,
over Erikli in 2006, and today looks to future production technical director of Cervecería Polar.
growth. Since June 2008, Nestlé Waters Erikli, based in As a non-alcohol malt beverage, Maltin is competing with
Bursa, Turkey, has been running a Sidel line equipped with a a number of other soft drinks in the marketplace, 60 percent
Combi 34, seven days a week, 24 hours a day to package of which are sold in a disposable PET bottle. With the new
61,200 PET bottles (0.33 and 0.5 liter) per hour—a new KHS PET line for Maltin, Cervecería Polar is able to meet the
record in Europe and Asia, according to Sidel. growing demand for malt beverages in PET bottles.

80_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


»
THE MAIN DISPOSABLE bottle used for
Maltin is a 1.5-liter PET. In Venezuela,
it’s considered to be the typical family-
size bottle. In the Innopack SP 060 V,
the PET bottles are first distributed into
lanes and divided into specified product
groups by a servo-controlled grouping
unit; Nestlé Waters Erikli, based in
Bursa, Turkey, runs a Sidel line equipped
with a Combi 34, seven days a week, 24
hours a day to package 61,200 PET bot-
tles (0.33 and 0.5 liter) per hour—a new
record in Europe and Asia, according to
Sidel.

Currently, Maltin is being filled in 1.5-liter and 0.5-liter


PET bottles. The main disposable bottle used for Maltin,
however, is the 1.5-liter PET, which in Venezuela is the typ-
ical family-size bottle. KHS’ line equipment is designed to
handle 22,000 0.5-liter disposable PET bottles per hour or
15,428 1.5-liter PET non-refillables per hour. The system
also can process other types of PET bottles offering
Cervecería Polar flexibility.
The non-returnable PET bottles are produced inline
by an InnoPET Blomax stretch blow molder with 14 blow
stations. The preforms are fed to the blow molder and
heated in the machine oven according to a precisely
specified heating profile. In the blow stations, the preforms
are then stretched and simultaneously inflated with
compressed air. The finished PET bottles are turned and
then transferred to the Innoline LTR air conveyor. It was
important to Cervecería Polar that the blow molds could
be changed within a minimum amount of time for
product changeover. The InnoPET Blomax 14 has thus
SIDEL PHOTOS BY PATRICK BOULEN

been equipped with the Speed-Loc quick-change system,


designed to guarantee that mold pairs and bases can be
switched in a short time, in turn promoting the efficiency
of the line.
“The important thing for us is the outstanding results we
achieve with this new KHS turnkey line with regard to
product quality—and the great flexibility of the line that
makes us fit for the future,” Tresselt says. BW

BEVERAGEWORLD.COM
REAL BEVSOLUTIONS
[PRODUCTION ]
CHASERS
Dubai to Host Beverage Meeting
The Arab Asian Beverage Meeting (AABM) is slated in conjunc-
tion with Dubai Drink Technology Expo for Dec. 6-8, 2009 with
the support of the UAEMinistry of Economy and the Federation
of UAEChambers of Commerce and Industry and in collabora-
tion with Jebel Ali Free Zone Authority (JAFZA) and the
Department of Naturalizations and Residency in Dubai as a
strategic partner of the event.
The event will focus on promoting the latest drink processing
and packaging systems, light machinery, equipment used in the
process of manufacturing, treatment, filling, supply, packaging,
transport, preservation and distribution of beverages. The
AABM is the first forum specialized in beverage and technology
to be organized in the Middle East. drinkexpo.ae

TASTE The 1,000th Variopac Sold


In September 2009, Krones AG, Neutraubling, Germany, will be
delivering its thousandth Variopac packer. Ten years ago the
first Variopac was commissioned
for VMH Rosbach, a bottler of
mineral water. In just 18 months,
100 machines had been sup-
plied to clients for packing
cans, glass or plastic containers.
The Variopac shrink-wrapper
for non-returnables soon
became available to handle
The kingfisher knows the value of clean water. It only settles, high-speed production ranges
breeds and rears its young near clean lakes or streams. Following of up to 100 cycles per minute.
this philosophy of life soft drinks must be safe from microbes… In 2007, the Variopac got a new
from their manufacture to consumption… so that we can always name—Variopac Pro, which is now available in the global mar-
enjoy fruit juice-based beverages, lemonades, iced teas and other ket in the following versions: TFS (tray-film-shrink), PFS (pad-
soft drinks. film-shrink), FS (film-shrink) and T (tray). krones.com

LANXESS is among the world's leading suppliers of material


protection products and offers with our brand VELCORIN® a Diageo Enhances Perfect Plant Program
Diageo looks to Informance International to drive manufactur-
technological concept for the beverage industry.
ing performance in its plant facilities in Relay, Md. and
Our recipe for success is versatility. Our wide-ranging product Plainfield, Ill. The global spirits, wine and beer company lever-
portfolio and our comprehensive service will meet all your ages Informance solutions and advisory services to support its
requirements. Our many years of experience make us proficient Perfect Plant Program with elements for the operating system
and highly capable, so that we can provide reliable solutions to foundation. Diageo uses Informance to monitor and measure
our customers problems anywhere in the world. manufacturing performance. Then the manufacturer bench-
marks operations performance to identify improvement oppor-
tunities. With Informance IMPACT, Diageo can develop action
plans based on probability of success.
“The Informance pilot effort that led to the deployment in
Plainfield was an eye-opening experience, exposing the extent
of minor interruptions on our production lines,” Ish Ahamed,
vice president supply, Diageo Plainfield. informance.com
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E -AIL¬-00 INFO LANXESSCOM¬s¬WWW0ROTECTEDBY0REVENTOLCOM
BEVSOLUTIONS
[ R&D ]

SWEETENER ALTERNATIVES

Naturally Sweet
Beverage developers are exploring new alternative sweeteners or combining them with
mainstream high-intensity sweeteners to hit the right sweet note. By Heather Landi

I
»
f the IFT show in Anaheim, Calif. in June was any indi- SPRITE GREEN is one of numerous new product launches
containing a Reb-A stevia sweetener. Trop50 and SoBe
cation, sweeteners derived from natural sources, Reb-A, Lifewater contain PureVia, a branded stevia sweetener.
for example, will be the next hot ingredient popping
up in mainstream beverages. Many exhibitors at the Green and two Odwalla juice drinks with
Institute of Food Technologists’ Annual Cargill’s Truvia rebiana natural sweetener.
Meeting and Food Expo showcased the latest GLG Life Tech, a supplier of high grade
sweetener innovations that offer beverage stevia extract, provides Cargill with Reb-A
developers what many consider the “holy for the development of Truvia. Zevia, the
grail” of sweeteners—natural, zero-calorie and first carbonated soft drink on the market
a sugar-like taste. to feature stevia as a sweetener, recently
Several exhibitors at the IFT show high- reformulated its products using GLG Life
lighted Reb-A stevia sweeteners, including Tech’s Reb-A stevia extract to enhance the
Wild’s OnlySweet, Enliten from Corn drink’s taste profile.
Products International, Cargill’s Truvia, High grade stevia extracts have
Sweet Green Field’s high purity Reb-A 97 several flavors issues, according to Greg
percent and PureCircle, a supplier of high Horn, senior director, Sweetener
purity Reb-A. Technology, Wild, including delayed
Ever since the Food and Drug onset in exhibiting the sweetness coupled
Administration granted Reb-A with a lingering sweetness.
(Rebaudioside A) Generally Recognized as “The stevia extracts also have a
Safe (GRAS) status in December 2008, there slight bitternesss. Like all high intensity
has been a whirlwind of new product devel- sweeteners, they lack mouthfeel that
opment activity as beverage companies take caloric sweeteners provide. The delayed onset in
advantage of the sweetener’s potential. sweetness is especially problematic in beverages
Derived from the leaves of the South America since the sweetness/acid balance is changing as
stevia plant, Reb-A is a stevia extract that’s 350 to 450 your drink. The tartness from the acid is quickly
times sweeter than sugar, according to Sidd tasted before the stevia’s sweetness is perceived,”
Purkayastha, Ph.D., technical director, PureCircle. Horn says.
The GRAS status means Reb-A can be used as a general Formulating with Reb-A may require the use of flavor
purpose sweetener at 95 percent purity or higher. While ste- modifiers, depending on the purity level (95 percent versus
via has been available in the US for years it was only FDA 98 percent) and many ingredient suppliers offer taste or
approved as a dietary supplement. Reb-A sweetener is calo- flavor modifiers to help resolve these issues. Kerry
rie-free and temperature and acid stable, allowing it to be Ingredients and Flavors offers flavor modulation technology
used in a wide range of beverage products. that can mimic the intensity and mouthfeel of sugar to get a
The Coca-Cola Company and Pepsi both announced new full flavor profile with stevia. Wixon developed Mag-nifique,
product launches or reformulations of beverage products a taste modifier that enhances sweetness and reduces the
soon after the FDA approved the sweetener. Pepsi launched lingering aftertaste of stevia and Givaudan is developing
Trop50, an orange juice with 50 percent less sugar and calo- flavor masking technology to enhance the overall taste
ries, and three flavors of enhanced water brand SoBe performance of stevia.
LifeWater with PureVia, a stevia-derived sweetener developed Wild offers stevia blends with its Taste Modification
by The Whole Earth Sweetener Co. Coke introduced Sprite Technologies, which were designed to provide upfront

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_83


BEVSOLUTIONS
[ R&D ]
»
sweetness, cut the lingering sweetness ALL SPORT ZERO was formulated with a stevia-based
sweetener to enhance its health and wellness platform.
and eliminate the bitterness of stevia
while providing mouthfeel, Horn says. used at a lower level than sugar while
Reb-A also can be blended with caloric meeting consumers’ interest in natural
and non-caloric sweeteners for a syner- beverages, Walton says. It’s also low calo-
gistic effect that reduces stevia’s after- rie and low glycemic.
taste and provides fuller mouthfeel. “Beverage developers can increase the
For instance, Zevia also contains ery- health and wellness profile and lower the
thritol, a natural sugar alcohol, to help sugar content of their beverage by com-
overcome some of the stevia extract’s bining Krystar Crystalline Fructose with a
bitterness. Vitaminwater 10 contains a high-intensity sweetener, like Splenda
combination of crystalline fructose, another natural sweeten- Sucralose, to deliver a lower-sugar product. Krystar also has
er, and stevia extract. According to Stacey Walton, senior been shown to enhance or intensify fruit, spice, chocolate,
food scientist, Tate & Lyle, crystalline fructose rounds out caramel and other sweet flavors,” she says.
the sweetness profile of beverages by adding up front sweet- PureLo is another non-caloric, natural sweetener that’s
ness and improved mouthfeel. Tate & Lyle markets Krystar gaining ground as its highly stable, soluble and is 300 times
Crystalline Fructose, which exhibits a sweetness synergy sweeter than sugar. Derived from the Luo Han Guo fruit,
when blended with many nutritive and non-nutritive sweet- PureLo has been affirmed as a GRAS food ingredient and
eners and has high solubility. Sweeter than sugar, it can be was developed by BioVittoria. BW
BEVSOLUTIONS
[ PACKAGING ]

LIGHTWEIGHTING

Less is More
Don’t call them lightweights! They are helping beverage companies save face,
and money. By Andrew Kaplan

A
t last year’s Beverage Forum in New York City, Kim dent, 4sight Inc. “We created swooping lines of varying thick-
Jeffery, CEO of Nestlé Waters North America, shared nesses in an uplifting visual motion that travel from the
with the audience how his company had reduced lower left to the upper right in the mid section.”
the weight of its packaging by 40 percent. And, he For Honest Tea, having a package that is environmentally
said, that was just the beginning. sensitive augment’s this organic brand’s overall eco-con-
In the 12 months since then, container lightweighting has sciousness. The RTD tea company became the first this past
caught on like wildfire in May to adopt Graham Pack-
the beverage sector. Stung aging’s new Escape bottle,
by criticism about wasteful what it says is the lightest
packaging—criticism that weight bottle in the smooth-
has led some municipalities walled, hot-fill category. “As
to ban the sale of bottled a company we have a very
water in government build- high commitment to mini-
ings—beverage marketers mizing our environmental
are fighting back by literally footprint,” says Seth
doing more with less. Goldman, president and
And it is not just water in TeaEO of Honest Tea. “Our
PET. Glass bottles are get- packaging has always been
ting lighter, as are cans, car- our biggest challenge in that
tons and even secondary regard. This is the single
packaging. In fact, closures largest improvement we’ve
are even shedding a few ever taken in terms of
ounces, too. reducing our environmental
According to PepsiCo’s impact.”
most recent sustainability »
THE NEW PROPEL BOTTLE makes new inroads when it comes to lightweighting PET Paul Kelley, senior engi-
report, the company saved and label materials. neering manager for PET
nearly 6 million kilograms R&D at Graham, says,
of packaging in 2008 and cut annual greenhouse gas emis- “We’re taking about 20 percent of the weight out of the con-
sions by 18,000 metric tons with adoption of a 20 percent tainer.” The Escape is 6.5 grams lighter than the PET bottle
lighter half-liter PET bottle with a 10 percent smaller label Honest Tea was previously using. “It takes fewer resources to
for Aquafina flavored waters, Lipton Iced Teas and Tropicana make the bottle and fewer resources to transport the bottle,”
juice drinks. Kelley says.
And just recently, PepsiCo went one step further, introduc- After the bottle is filled and capped, it goes through a
ing a lighter weight, eco-friendly package for its Propel fit- CMA, a “continuous motion activator,” a machine that inverts
ness water. The newly launched bottle was designed by the base, which takes up the vacuum in the bottle and cre-
4sight inc., a structural branding and packaging firm in New ates a slight overpressure. “This process gives the bottle a
York City. The bottle uses 33 percent less plastic than the rigid feel, like glass, but it’s lighter,” says Phillip Sheets, sen-
previous 500-ml bottle and 30 percent less label material. ior project manager for Graham Packaging. “There’s no struc-
“Using dynamic, uplifting form elements throughout the bot- tural waste—no hoop rings or backing panels,” Kelley adds.
tle, we reinforced a theme of water in motion with a sense of Honest Tea also has partnered with Georgia Pacific (GP) to
energy reflecting the Propel brand,” says Stuart Leslie, presi- lightweight the secondary packaging for its Honest Kids

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_85


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BEVSOLUTIONS
[ PACKAGING ]
»
HONEST TEA’S secondary
packaging for its Honest Kids
line cuts down on the use of
more than 1,000 tons of
material while also reducing
CO2 emissions.

drink pouches market-


ed at Sam’s Club
stores. The new pack-
aging features one litho
corrugated B flute box
for all 24 pouches.
According to GP, the new
packaging is 41 percent lighter, is
made with 35 percent post-consumer waste
and the handle is made with 45 percent post-consumer
waste. It annually reduces fiber use by 1,200 tons, elimi-
nates 2,600 tons of carbon dioxide emissions and saves
nearly 12,369 BTU of energy per year.
Even Tetra Pak says it is finding ways to reduce the
amount of material in its cartons. “In 2006 we introduced
a new generation of packaging material that provides
greater security against leakage and reduces its use of
polymers by up to 35 percent of the inner layer,” says
Ivano Selmi, vice president Tetra Pak Carton Value and
managing director Tetra Pak Packaging Solutions. “This
thinner polyethylene inner layer makes the package
lighter, increasing the percentage of renewable content.”
Selmi adds that they are also working on a second genera-
tion of closures that will contain up to 15 percent less
plastic.
Much headway is also being made in lightweighting
glass. Fetzer Vineyards, one of the largest US wineries, has
been working with O-I to lightweight its 750 ml and 1.5L
wine bottles. Another glass company, Vitro Packaging, is
also offering lighter bottles. “The basic process is on redis-
tribution of glass and cooling during the process,” says
Horacio Trujillo, marketing manager. “All this is done by
reducing the walls of the glass container and in case of the
wine reducing the size of the punt of the bottle, but at the
same time maintaining the strength of the container.” (See
Beverage World June 2009 for more on glass lightweight-
ing.)
And what better way to close then with closures?
Considerable work is being done in lightweighting clo-
sures. For example, the low-profile Aqua-Lok mini closure
from Closure Systems International (CSI) cuts resin con-
sumption 40 percent versus a standard 1844 26-millimeter
closure for PET water bottles. Savings stem from the short-
skirt design of the cap and the bottle finish, the company
says. BW

BEVERAGEWORLD.COM
BEVSOLUTIONS
[PRODUCTION]

OPERATIONS OBSERVATIONS IN BRIEF


Packaging E-Training
Progressively PET Launched by PMMI
by john peter koss PMMI has launched "Troubleshooting

P
ET (polyethlyeneterephtalate) ment was accelerated to meet planned Packaging Machinery," an online self-
plastic containers appeared in marketing schedules. This PET bottle study course open to all packaging pro-
the beverage packaging market production scenario has existed for some fessionals. The e-course is offered
during the 1980s with empha- time with some variation; however, sig- through PMMI U, PMMI’s training and
sis on the 64-ounce bottle. Reasons nificant impacting changes have occurred. development effort.
were broad and varied ranging from PET bottle sizes now range from 8 Developed in
cost effectiveness, replacement for ounce to 3 liter in either standard or cooperation with
returnable glass and material handling proprietary configurations. Although the University of
issues in plant and retail areas. 28mm and 38mm finish and closures Florida,
Having been involved in initial prevail, other “top of the bottle” designs "Troubleshooting
design stages for the body/base cup are used. The most significant design Packaging Machinery," presents entry-
configuration, the main issues became change has been the resin reduction in level theory, process and logic of trou-
container production and cost. What the bottle body. The resin reduction bleshooting and applies them to pack-
would the design configuration be and and a one piece bottle have been two aging operations. It is designed to help
who had the capability of producing cost effective measures taken. technicians improve observation, think-
the container? This meant starting from The cost issue is still pending: How ing and communication skills and
scratch with injection and blow mold economically can you produce a PET become more effective in finding
designers and manufacturers, resin type, container? Many studies have been sources of and solutions to machinery
content and suppliers, container specifi- conducted considering upsides and problems on the packaging line.
cations including finishes and closures downsides to self-manufacture of PET. Materials in the online course are
and acceptance among franchisees and The results have prompted many large based on PMMI’s technical manual of
parent companies. The main issues beverage producers into a self-manufac- the same name. The online service
immediately became production capa- turing mode for PET containers. In this brings principles of troubleshooting to
bilities, capacities and costs. scheme, producers are provided with life with animation, video and interac-
Strategies were developed that estab- flexible manufacturing capability, cost tive exercises. It teaches a logical
lished third party manufacturers as the benefits, potential over capacity sales approach to troubleshooting, so a tech-
source of PET bottles; however, injec- and better control of material. nician understands what questions to
tion and blow molding capability for Even though PET bottles, in any con- ask—and why —to locate the most like-
this type of material and container had figuration, size or package have ly cause of a problem before making
to be developed. Two entities were received varied viewpoints and opin- adjustments or repairs.
needed to complete the PET bottle ions, they have been in a progressively Students can access the course at
manufacturing cycle: 1) the mold man- operating mode for almost 30 years. their convenience, and because it is
ufacturer and 2) the bottle producer. Such constant progress has benefitted online, they can move at their own
Mold manufacturers with some capabil- the producers, retailers and consumers pace, focusing the bulk of their time
ities enhanced existing molding tech- and will continue to do so. BW and effort on the sections they find
nologies, improved knowledge bases more challenging or less familiar. Short
and provided feasible production plans. John Peter Koss, a beverage operations quizzes following each unit ensure stu-
However, all mold manufacturers didn’t advisor, has more than 45 years of dents understand the material before
beverage business experience asso-
necessarily produce plastic bottles; ciated with General Cinema Beverages, moving to the next topic, and a mas-
therefore, other production sources had Carling Brewing and Pepsi-Cola. He tery test at the end assesses each par-
was an assistant professor of
to be established. With mold develop- industrial engineering at Kent State ticipant’s understanding of the subject
ment and production sources made University. Contact him at as a whole. pmmi.org/pmmiu/
Tel: 305.829.3631; Fax: 305.829.2484
ready, PET bottle specification develop-

88_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


BEVSOLUTIONS
[DISTRIBUTION]

FLEET EQUIPMENT

Need A Lift?
Here are some important tips for choosing a liftgate. By Tom Kelley

A
s SKU counts grow exponentially and other market says Brent Jones, service & warranty manager for Holland
forces cause loading and routing strategies to be re- Liftgates.
evaluated, more and more distributors are looking Peter Collins, VP of sales & marketing for Waltco Liftgates,
at fleet changes to gain a competitive edge. says, “We’ve worked with a cart supplier to develop an auto
One of the more visible changes is the emerging trend of cart stop that acts as the ramp when the gate is on the
favoring bulk (dry-box/dry-van) bodies and trailers, over the ground, but as soon as the gate is about four inches above
more traditional side-load beverage trailers and bodies. In the ground, it becomes a cart stop.” While a distributor may
our 2009 Truck Trends survey, side-loaders were still in the not adopt a cart delivery system concurrent with the move
majority, but dry van to bulk trailers/bod-
trailers took the top ies, selecting a lift-
spot in future pur- gate that is compati-
chase plans. ble with both pallets
The problem with and carts will allow
moving to bulk bod- for “future-proof”
ies and trailers is that growth.
most delivery loca- 2. It’s important to
tions do not have have some “breathing
loading dock facilities room” in the liftgate’s
available. The answer specifications.
to this problem is the Ordering a 5,500-
addition of a liftgate pound capacity gate
that uses an electro- to move 5,500-pound
hydraulic powered loads, means the gate
platform to move will always be oper-
loads between the ating at 100 percent
»
trailer/body floor and LIFTGATES offer flexibility for moving loose of capacity, wearing
cases/barrels, palletized loads, or the increasingly
ground level. A lift- popular cart systems that expedite product handling on all of the gate’s
gate can pay huge from the warehouse to the store shelf. Larger systems much faster
rail/column style liftgates such as this Maxon BMR
dividends in Series are a popular choice among beverage distrib- than 5,500-pound
increased productivi- utors; (inset) Retention ramps such as those shown loads on a 6,600-
on this Holland DH Series liftgate are compatible
ty, reduced product with both carts and pallets. pound capacity gate.
damage and reduced According to Arnold
driver injuries. Here are few tips for fleet managers to follow Kowal, technical support manager for Maxon Lift, “I would
when choosing a liftgate. always put in at least 10 to 20 percent of capacity headroom.
1. When choosing a liftgate, it’s important to know not only I don’t think that’s a matter of over spec’ing, but rather one
the types of loads it will move today, but also the loads it may of proper spec’ing.”
move as your delivery operations evolve. Retention ramps are 3. At the spec’ing stage, making the choices that will
compatible with both carts and pallets, but a manual reten- ensure sufficient amperage and voltage reaches the liftgate
tion ramp can take more time to operate than a cart stop. is the key to trouble-free operation. Proper alternator ratings
“We use a 24-inch retention ramp on our platform to keep on the truck/tractor, enough of the proper batteries and
the load angle shallow for use with an electric pallet jack, proper feeder wiring, all play a role in delivering the power
making it easier to move the load on and off the platform,” required by the liftgate.

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_89


BEVSOLUTIONS
[DISTRIBUTION]

»
AN AUTOMATED CART STOP such as this configuration offered on the Waltco
WDV Series liftgate saves the step of latching/unlatching a manual cart stop or
retention ramp.

On trailer installations, the liftgate is usually powered by


a dedicated battery pack, so these batteries can be optimized
for the liftgate’s needs. On a straight truck, however, the
battery pack is usually shared by the truck’s existing electrical
system and the liftgate. Batteries that are good at providing
the short burst of power to start the truck, aren’t as good at
providing the sustained power needed by the liftgate, so a
compromise between battery characteristics is required.
4. Corrosion protection of the liftgate's components is
both an aesthetic and maintenance concern. The liftgate
platform is subject to considerable abrasion, from pave-
ment below and product/equipment above, so the finish-
ing process needs to mitigate corrosion spreading from the
inevitable scrapes and scratches. Maxon offers an optional
zinc rich epoxy urethane hybrid primer, MaxPro Z+, that
acts as a sacrificial anode in the case of a break in the
outer barrier of the finish.
5. Preventive maintenance is the next step in mitigating
potential headaches. Here again, the electrical side of the
liftgate’s systems is critical. Maxon Lift’s Kowal says,
“Battery voltage testing should be done at least once per
year. Any bare terminal connection should be cleaned of
any corrosion, re-tightened and treated with a protective
coating that will prevent further corrosion. Electrical con-
nectors should be disconnected, treated with dielectric
grease and reconnected to prevent airborne moisture from
causing corrosion from the inside.”
6. The final step to ensuring trouble-free liftgate opera-
tion is in the hands of the driver. Nobody should operate
the liftgate without having thoroughly read the operator’s
manual. Knowing the safety precautions and operating
limits of the liftgate are absolute requirements.
Part of the driver’s daily pre-trip inspection of the truck
should include testing the gate through its full operation cycle
before leaving the warehouse. It’s much easier to replace a
battery at the warehouse than it is when the liftgate is stuck
in the down position in a customer’s lot across town. BW

BEVERAGEWORLD.COM
BEVSOLUTIONS
[DISTRIBUTION]

FLEET OF THE MONTH

Beer Mountaineers
Top equipment and team effort keeps the cold ones coming at Colorado’s top ski resorts.
By Tom Kelley

F
or many distribution fleets, the perils
of making deliveries are fairly mun-
dane, but when the market area being
served includes a number of North
America’s top ski resorts, bad road condi-
tions, inclement weather and extreme ter-
rain are an everyday part of the job.
The Littleton, Colo. branch of Standard
Sales employs specialized equipment, highly
trained drivers and a flexible routing strate-
gy to serve such a market in the mountain
areas of Colorado. The Littleton branch is
one of Standard’s nine distribution centers.
The others are located in Odessa, Lubbock
and San Angelo, Texas; Colorado Springs,
Pueblo and Alamosa, Colorado and Olive »
STANDARD SALES’ Littleton, Colo. branch uses extensive
Branch and Corinth, Mississippi. Standard’s training and a team effort to keep trucks intact and deliveries
corporate offices are located in Odessa. on time in the precarious mountain terrain outside of Denver.
Members of the team include (l to r) Jeff Perizzolo, driver;
Today, Standard employs more than 400 Matt Campbell, operations/fleet manager; Corey Johnson,
people, and is one of the largest beer distrib- driver; Tom Tuffield, brand manager/safety team captain;
Glen Johnson, general manager; Chris Wafford, safety manag-
utors in the United States. er/route supervisor and Daniel Doerr, driver.
The Littleton branch serves the south
Denver metro area as well as the “front range” and mountain more urban areas of Colorado. With Colorado Springs locat-
areas west of Denver. “Our sales region is Standard’s largest ed one hour south of Littleton, and Pueblo another hour far-
territory and the most challenging geographically in which ther south, the transit time spent just getting to routes would
to deliver, particularly during the winter months,” says Matt make a single distribution center impractical.
Campbell, fleet manager for the Littleton branch. “Our trucks Serving the ski resorts brings a seasonal variation in vol-
must handle pulling loads up hills and passes with 6 to 8 ume. The peak season volumes of more than 130,000 cases a
percent grades.” month for the Littleton branch can drop to as little as 80,000
Standard employs a multi-branch strategy to serve the cases per month in the off-season. Between the dramatic sea-
sonal changes, and still significant day-
to-day changes, the company’s routing
Standard Sales Co. - Suppliers/Brands Palmer (PacLease) strategy is dynamic by necessity.
Represented: Anheuser- Route Supervisor/Safety According to route supervisor Chris
FIGURES

Littleton, Colo. Branch Busch InBev, Monster,


FACTS &

Manager: Chris Wafford


Wafford, “On any given day in the off-
Founded: Littleton, Colo. Hansen’s Brand Manager/Safety Team
Branch - 2004; Parent Delivery Area(s): southern Captain: Tom Tuffield season, we may combine two to three
Company - 1954 metro Denver & mountain HR Manager: Pam Duzanica routes in the mountains and foothills
Annual Volume: 1.2 million areas of Colorado together. Some days we only have nine
cases Warehouse Location:
Annual Sales: $20 million Operations Executive/Fleet Littleton, Colo. out of 11 routes running, saving 20
Total Employees: 47 (15 Manager: Matt Campbell percent of our fuel consumption for
drivers) Shop Manager: Rodger the day.”

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_91


Graciously Sponsored by
Thank You!
Beverage World would like to thank all attendees, sponsors and speakers
that helped to make the 4th Annual BevOps/Beverage Fleet Summit an
educational and enjoyable experience for all.

We look forward to seeing you again in 2010.

Graciously Sponsored by
BEVSOLUTIONS
[DISTRIBUTION]

FLEET MAKE-UP
Type Quantity Primary Brand(s)
Pickups 6 Chevrolet
Campbell relies on a full-service leasing Straight Trucks 1 Kenworth T270 w/ Hackney
package from PacLease for his trucks and 8-Bay Side Load
trailers. With one of Denver’s two
Medium Tractors 3 Kenworth T300
PacLease locations on the south end of
town, the mechanics can get to Heavy Tractors 9 Kenworth T800
Standard’s location quickly to perform Route Trailers 15 Hackney 18-Bay Side-Load
smaller repairs on-site, enabling delivery
schedules to stay on time.
Even under the best weather condi-
tions, serving the mountain area requires specialized equip- the mountain driving and the winter driving, together there’s
ment. While many fleets are able to use the medium-duty a lot to learn. It’s a long process of them being on the trucks,
Class 7 tractors to pull the larger side-load trailers, most of watching the other driver, then when they feel confident,
Standard’s Littleton trucks are heavy-duty Class 8 Kenworth they take a turn driving.”
T-800 tractors, ranging from 350 to 475 horsepower, geared Passing along the strategy that has kept Standard’s
to run at freeway speeds on the mountain grades when Littleton team safe and successful in a hostile environment,
loaded. Tuffield says, “Extensive training of our guys has helped out
Between the terrain and the weather, extensive driver and benefitted us in the long run, it has saved us more
training is a key element in Standard’s success formula. money than anything else. We’re not fixing trucks that are
Campbell explains, “Almost all of our training is hands-on in just smashed up on the side of the road, or having a guy not
the truck. New hires usually start off as a helper on the route knowing how to shift and tearing the transmission out.
with our existing drivers to get familiar with driving in the People can never have enough training, and that’s what we
mountains in the wintertime. You’re addressing two things, try to pride ourselves on and strive for.” BW

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BEVSOLUTIONS
[DISTRIBUTION]

ROAD WAYS
IN BRIEF
New vehicle tracking
system unveiled
Half Empty, Or Half Full?
Networkfleet, Inc. has unveiled
by tom kelley

L
the soon-to-be-available ately, there has been no shortage an increasing variety and volume of
Networkfleet 4200, a low-cost of bad news for fleet managers, products to be delivered with fewer
GPS vehicle tracking system for but to paraphrase Winston trucks.
commercial and government fleets.
Churchill, somebody who saw Every mile that isn’t driven and every
The new system is designed for
fleets that need reliable location
more than his share of tough times, a truck that can be eliminated, without
tracking, but do not require the pessimist sees adversity in every oppor- reducing customer service, is that much
patented remote engine diagnostics tunity, and an optimist sees opportunity less fuel that needs to be purchased, at
offered by the Networkfleet 3500 in every adversity. prices that are about as stable as a
wireless fleet With equipment sales just now Michigan weather forecast.
management sys- beginning to find the bottom of a Even though today’s trucks are
tem. Both prod- months-long free-fall, dealers and man- cleaner than ever, there is still some
ucts use the
ufacturers are more willing than ever to level of public belief that reducing
same full-fea-
wheel and deal on new trucks and trail- vehicular CO2 emissions will have a
tured, user-
friendly Web- ers. As fleets in more volatile segments positive benefit, so it’s in a fleet’s
based application of the economy fall on hard times, used best interest to track, document and
to provide access equipment can be acquired for a frac- publicize any significant reductions in
to vehicle infor- tion of its original cost. Most repair fuel consumption and the resulting
mation. shops are similarly affected by the exhaust emissions.
The slowdown, so there may be huge bar- Rather than cutting a dispatcher’s
Networkfleet gains to be had on that overhaul or hours if deliveries are down, maybe
4200 gives
paint-job that was originally scheduled now is the time to put his/her
fleets a vehicle
tracking system for next year. analytical skills to work performing a
that includes a rugged, automotive- Perhaps more importantly, the cur- fleet energy audit. Not only does
grade device backed by rent economic adversity also encour- this provide the data needed to publi-
Networkfleet's full service and sup- ages the fleet manager to look inwardly cize the fleet’s “green” efforts, but it
port. The company says the 4200, to cut waste and inefficiency from also can create a new awareness of the
designed by Networkfleet's experi- delivery operations. When times are dispatcher’s ability to impact energy
enced telematics engineering group booming, a fleet’s focus naturally tends consumption in typical day-to-day
and built in the U.S., is tamper evi-
to shift toward meeting increased dispatch decisions.
dent and hermetically sealed, allow-
ing it to withstand harsh environ-
demand, but when business slows, both Look around your fleet’s equipment
ments. Additionally, Networkfleet the time and the incentive to improve and operations. What can you improve
says, the 4200 works on all vehicles operations are present. now, that you didn’t have the time to
and is built to pass SAE J1455 certifi- Rather than cutting new address 18 months ago? Take the opti-
cation, an industry standard for equipment purchases, now is the mist’s view and find opportunity in
electronic equipment design in time to take advantage of bargain adversity. BW
heavy-duty vehicles. prices on equipment that can make
The Networkfleet 4200 will be
serious improvements to both customer Truck industry journalist Tom
available for purchase immediately Kelley is a former fleet manager
following the completion of external
service and the bottom line. Recently who now travels throughout North
network certification processes, in these pages, we’ve looked at America to stay on top of the latest
products, strategies and trends for
which are estimated to be finalized optimization practices that can result efficient and reliable fleet
in the middle of the third quarter in delivering more product while operations.
of 2009. running fewer miles, and the shift to
bulk bodies and trailers that enables

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_95


[BEVSOURCE]

New Products
Blow Printer Applicator Performance Audit Program
Tharo Systems, Inc.’s latest FKI Logistex is offering a performance audit program for
addition to its product line of its sliding shoe, linear belt and pop-up wheel sortation
print-and-apply systems is the equipment and systems, including the UniSort product
PA2000t/b Tamp/Blow Label line. The audit is designed to reveal cost-efficient ways
Printer/Applicator. With or to optimize system capacity and throughput, improve
without a computer attached, equipment utilization and extend system life.
the PA2000t/b Tamp/Blow can fkilogistex.com
print and apply labels, the
company says. It has the abili-
ty to apply labels to convex,
concave or flat surfaces, on Dispensing Closure
either the top or side of a Bericap “Transatlantique” dispensing closure has
product. The adjustable prod- been developed and designed to launch a brand
uct sensor stops the Tamp Pad new premium product “Le Fruit de Monin” on the
between 0.5 and 2 inches from smoothie market sold in cafés, hotels and restau-
the product—from there the rants. This closure, according to the company,
label is blown on, according offers ergonomic and comfortable design allow-
to the company. tharo.com ing a one-hand opening in a fast-serving bottle
with constant flow and automatic closing to
ensure continuing product integrity.
bericap.com

Four-Hose Tap
The Octopus Tap is a multi-
spout beer tap (four hoses) that
provides a 300 percent increase in flow
with the High Capacity Hand Pump, according to
the founders, longtime friends Cody Payne and Ryan Welch.
The Octopus Tap is made from rustproof 303 Stainless Steel or
4 Port Noryl Plastic. octopustap.com

3D Safety
Pilz Automation Safety L.P. is offering SafetyEYE, a camera
Pallet Washer system for three-dimensional safety monitoring, for factory
Thiele Technologies, Inc.’s pallet washer is designed to unstack and non-factory automation. SafetyEYE is the basis for a
individual pallets from a stack, wash them and restack the cleaned technology that detects objects in a three-dimensional
pallets. Allowing stacks up to 14 pallets high, the pallet washer zone and alters a robot or a machine’s movement to pre-
cleans up to five pallets per minute, automatically removing con- vent accidents. Developed by Pilz in conjunction with
tamination from all areas of a reusable plastic pallet, reducing odor DaimlerChrysler, SafetyEYE places a customized 3D protec-
and the potential of disease due to bacteria build-up, the company tive cocoon around a danger zone with a single system,
says. The Thiele pallet washer has an optional PLC and touch which has the potential to replace a multitude of two-
screen that shows diagnostic information, allowing operator inter- dimensional sensors currently in use today. pilzusa.com
face. thieletech.com

96_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


[CLASSIFIEDS]
FOR SALE

Technical Beverage Services


tbsparts.com • 800-289-6527
Vent Tubes and Components
• Crown
• Simonazzi
•H&K
• Krones
• Meyer
All SS tubes are
electropolished!
Great prices, fast lead times. Not just a shop,
WE KNOW FILLING!

Buy, Sell or Trade 201b or 501b CO2 gas cylinders


in test. Used fountain dispensing equipment,
5 gallon stainless steel syrup tanks
reconditioned with stainless steel lids.
Call for prices 800-642-9124, ask for Mel ext. 112
or www.quick@vinelandsyrup.com
P.O. Box 1326, Vineland, NJ 08362-1326.

ADVERTISE TODAY! • CONTACT US!

US BEVERAGE
J-Cor Trailer Sales COMPANY
“Your Premier Dealer of Liftgate Trailers” For Sale--Company Name--in
business for 20 years, since 1988.
No activity in 2009.
Contact Al Burke, US Beverage
Company, at 1.903.757.2168 or
email: aburke@cablelinx.com

Liftgate Trailers for Bulk/


Cart Operation
Advertise in Beverage World’s
Contact: Corey North at Classified Section!
770-954-3215 (office) or
JcorTrailers@bellsouth.net Call us today @ 1.646.708.7300
www.jcortrailers.com

BEVERAGEWORLD.COM JULY 2009_BEVERAGE WORLD_97


[CLASSIFIEDS]
HELP WANTED WANTED TO BUY ADINDEX
Action Air 50
Advance 79
We buy all food & beverage BB&T 50
BERICAP North America 86
CLOSEOUTS Beverage Marketing Corporation
BevOps Fleet Summit
36 - 37
92 - 93
out of code/overruns/pkg Big Systems 53
changes we export cans/ Bond Beebe Accountants & Advisors 71
bottles/dry/frozen B.R. Miller & Company 51
Central Beverage Company 56
Jon at Wham Foods CHEP 28 - 29
Ph (954) 649-7857 Closure Systems International 5
jon@whamfoods.com Deacom 32 - 33
Dr Pepper Snapple Group 59
Elite Storage Solutions 35
AMERICAN WHOLESALE CO. Encompass Technologies 73
McCLAIN RECRUITING SERVICE: We are In need Environmental Systems 54
of job candidates for all positions in the NEW/USED WALK-IN-COOLER-FREEZER-BOXES
beverage industry. Please send resume and salary REFRIGERATION SYSTEMS-EQUIPMENT. First Beverage Capital 9
Large Inventory, All Sizes
information to Dianne McClain, or Brian Cupp at • Buy • Sell - Nationwide
General Motors Corporation 2
208 Bethel Drive, Salisbury, NC 28144. Wholesale Prices Great River Economic Development Foundation 58
Telephone: 704-638-9710, Phone: 216-426-8882 • Fax: 216-426-8883
www.awrco.com Group Hesse 77
Fax: 704-630-0754. All information confidential.
Email: Gotomcclainrecr@AOL.com Halvor Lines 75
Heineken USA 65

$$$ $$$ John Koss


KHS
59
74
LOOKING TO BUY FINISHED Krones AG 17
PRODUCTS OR RAW MATERIALS.
JUDGE INC Labrada Nutrition 100
• short-coded
• discontinued LANXESS 82
An Industry leader for over 35 years • overstocked
with a strong concentration in food/beverage Call Jerry at (847)947-6128 Lujack’s Northpark Auto Plaza 63
manufacturing. Maxon Lift Corporation 90
Contingency or Retained search • VP Messe Muenchen 45 - 47
Eng./Mfg./Quality • Plant Mgrs/Quality Mgrs • Michele & Group 76
Warehouse/Distribution Mgrs • Engineers -
Plant/Process /Project /Etc • Maintenance
Be Seen Online! MillerCoors 55, 73
National City/PNC 67
Managers/Supervisors • Production
Supervisors//Quality Supervisors • Sanitation
Supv/Mgrs
Call us today @ Navistar
Nestlé Waters
65
52
To submit resumes or engage searches please 1.646.708.7312 Northeastern Pennsylvania Carton Company 4
contact: Kristin Gordon Padgett-Young & Associates 67
Associate Vice President, Judge Inc Page, Scrantom, Sprouse, Tucker & Ford P.C. 51
888-819-3916,ext. 1322 Fax:904-998-0966 PMMI/Pack Expo 25
kgordon@judge.com • www.judgeinc.com

http://www.judgeinc.com/brochure/
CONTRACT PACKAGING Powell Walton Milward Insurance
Power Trip Beverage
49
7
Food_Flash/food_flash.html Presidente USA 23
Rechtien International Trucks 24
ROHA Natural Food Colours 84
Sidel Corporate SAS 81, 87
PACKAGING Swisslog 13
CO PACKER The Beverage Forum 2009 41
SYRUPS - Energy drinks and fruit juices. 11/2, 3 and 5 Hot fill Juice & Beverages Truck Country 63
gallon BIB Can, Glass & PET Call about sizes VPX Sports 11, 15, 19
BARBECUE SAUCES - Gallons, BIB or Buckets
KETCHUP - BIB
Way Service 69
Contact: Dodson Galloway
Welchs 16
We private label. Call for prices. Over 45 years in busi- 956-585-8321
ness. Contact Mel at Vineland Syrup., Inc. Vineland, NJ Mission,Tx 78572 World Trade Center Miami 94
1-800-642-9124 email:dodson@tcxjuice.com Worldwide Food Expo 99
www.vinelandsyrup.com• quick@vinelandsyrup.com Zambelli USA 61

98_BEVERAGE WORLD_JULY 2009 BEVERAGEWORLD.COM


QUENCH YOUR
THIRST FOR
INNOVATION
In a market like this, you need to operate at peak performance.
Beverage processors need every advantage they can get. Today,
your biggest opportunity lies in innovation. At the Worldwide Food
Expo, you’ll see how new technologies can address today’s hot
topics — from trends and ingredients to food safety, sustainability
and how to “green” your operations and packaging. This is the
one event that encompasses the entire dairy, food and beverage
production process from beginning to end.
So go ahead, quench your thirst and better your bottomline.

WHERE THE DAIRY AND FOOD INDUSTRY COME TOGETHER

OCTOBER 28–31, 2009 CHICAGO, ILLINOIS McCORMICK PLACE


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MOVING AT THE SPEED OF INNOVATION

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USE PRIORIT Y CODE ABW07

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